Intuitive & Affordable

FundRaiser Software offers 3 powerful programs designed to fit any budget and any installation requirements

FundRaiser experience gained over 30 Years

With more than 30 years of experience in the nonprofit community and a customer retention rate of higher than 90%, our suite of donor management software is the right choice for affordable, intuitive donor management software that will fit your needs now and for years to come.

"I am happy to recommend your software. In the interests of appearing non-partisan, I keep trying to find a software program that is as good as yours, but I can't. I have NEVER heard a complaint about your technical support. I cannot say that about ANY other software company.!" Kim Klein (fundraising consultant, author) Berkeley, CA
Why FundRaiser Software? Features
Multiple Installation Options

Whether you need online access to your data, or wish to have your database installed on your local network, FundRaiser has an installation option built for you.
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Integrated Growth Path

FundRaiser is designed with your success and growth in mind; start with the perfect solution for your needs right now, and know that the software is ready to grow when you are.
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Extensive Standard Features

FundRaiser contains an impressive array of standard features: unlimited donors, customizable interface, and built-in letter templates, to name a few.
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Unrivaled Customer Service

As a small company, we know that the key to customer retention is excellent customer service and we dedicate every minute of our working day to providing outstanding support.
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www.sienafrancis.org

Siena/Francis House

Siena/Francis House is Nebraska’s largest shelter serving persons who are homeless. Due to its unique outreach vision and the skillful use of its donor database, the shelter continues to add more beds and services to keep up with the growing need.

Marge Harman, Information Technology Administrator for the organization, tells a kind of rags to riches story for the shelter itself. “Seven years ago, the shelter was struggling with income to support its services. “Tim Sully, the development director, came six months before I did. He had the ideas, but he didn’t know how to use the software to achieve them. I arrived with the computer experience. Mike Saklar, the executive director, started work here a few months later. He knows how to make things happen.” Working together, the shelter, and support of it, has grown.

“We’ve grown from 86 to 222 beds for the men guests. Within 2 months of building the new men’s shelter, however, we were laying down mats for overflow. Depending on the weather, we now house as many as 300 to 350 men, women and children guests a night and serve 900 meals a day. We’re expanding our women’s shelter soon to double the number of women we can help. We also have a chemical addictions recovery program, with 90 people right now,” says Marge.

With growth of the shelter and its strong reliance on FundRaiser Professional, today, the organization frequently has more than one person working in the database at one time.

“We were using FundRaiser Pro with multi-user options,” says Marge. “We have over 200,000 donor records. On our network, even two people in FundRaiser made the program slow down. I called FundRaiser Technical Support and asked if there was something we could do to tweak it.”

Technical Support told her about the client/server version of FundRaiser. Client/Server allows for multiple users to work in FundRaiser with no slowdown.

Marge decided to upgrade to the client/server version and has been completely satisfied. “Sometimes I have as many as five people in FundRaiser and I don’t notice anything. It’s like the other people aren’t even on there. I see no slowdown. We haven’t had any conflict accessing the same record at the same time. The instances of that happening would be rare in any case, for us to do that at the same exact second. If that happened, we would just get an error message.”

Who accesses the program?

Commonly, two people work in FundRaiser at the same time now: Marge and her assistant, Debbie Thompson. In addition, the development director accesses data on occasion. Seasonally, temporary help also works in FundRaiser.

Each person has clearly defined jobs. Marge is responsible for coordinating and overseeing the work in the database. She does all database work that is not handled by someone else. In particular, her jobs include appeal mailings and making notes about donor preferences. “Before, the shelter was only doing one or two appeals a year. Now, we’ve grown so much that we send out nine appeals a year. In the past, everyone on the mailing list got everything. That can’t happen now with the size of things. I need to go in and segment the list. Some donors request that they only get a mailing three times a year, for instance,” says Marge.

Marge’s assistant, Debbie is responsible for helping record donations, assigning corresponding motivation codes and sending thank you letters. “When the donations come in, they are divided by appeals. We want to record that in the database accordingly. That lets the development director tell how successful a certain appeal is, for instance the Easter appeal, and so on,” says Marge.

The development director accesses the program to view records, and print out reports. He uses it to familiarize himself with donor or grant history. “He’s thrilled he can look for himself. He feels like he doesn’t have to bother me all the time,” says Marge.

Seasonally, when the work load is especially heavy, Marge hires some temporary help. The temps record smaller donations in FundRaiser. When working with temps, Marge goes back into the records later to verify entries and add notes. “I like leaving notes behind. So many donors have a particular way they want to be addressed. We use the informal address with most of our donors, but some donors want to be and should be addressed formally. Clergy and doctors are addressed by their titles. Our donors are our life blood and we want to address them the way they want to be addressed. We try to meet their needs in as many ways as possible.”

Training new users

“I find FR very intuitive and user-friendly. I heard it was first developed in the back of a garage. You can tell there is personality in it. Some of the messages that come back at you let you feel you are talking to a human being and not a machine.” Even so, she finds training helpful.

“When I have a new person starting, they take the initial training with FundRaiser. I go through the training with them, too, and I pick up something every time. I’ll keep going to the trainings. Sometimes I don’t even know I am doing something the hard way until I hear it from Larry, the trainer. I am pretty much self- taught. Even if I sat down and read the manual, all databases have so many features that can’t tap into all of them right away.”

Siena/Francis continues to grow

“We are trying to gain support to build a day center. We’ve renovated the front area so we can expand the areas for women.”

It hasn’t been easy. It has been a challenge for Tim, our development director, to come up with new ways to tell our story and ask for support. He started appealing to people in different ways, like asking people to dine in instead of going out while donating the money they would have spent to us.” With Marge and FundRaiser backing him up, Siena/Francis House will continue to grow. “The need is there, that’s the sad thing,” says Marge. While the need is there, FundRaiser is proud to continue helping organizations like Siena/Francis House.

Resources

Best Practices for Coordinating Users in Your Database by Sasha Daucus

Tips for Coordinating Multiple Users Working in FundRaiser by Larry Weaver

  • FundRaiser Spark
  • Available Online or Installed
  • Includes:
  • Unlimited Donors
  • Unlimited Codes
  • Unlimited Email
  • Custom Letters
  • Memberships
  • More Details
  • Try Free
  • FundRaiser Select
  • Available Online or Installed
  • Plus:
  • Online Donations
  • Recurring Gifts
  • Households
  • Solicitor Tracking
  • Add-On Modules
  • More Details
  • Try Free
  • FundRaiser Professional
  • Available Online or Installed
  • Includes:
  • Rapid Gift Entry
  • Relationships
  • Event Management
  • Secure Fields
  • Unlimited Spares
  • More Details
  • Try Free

The FundRaiser Difference

  • Our Mission is You
  • Our Track Record
  • Support & Service
  • Budget-Friendly
A Better World through You
You believe in your mission, and you work very hard to see that mission come to fruition. We believe that it is our job to work just as hard to help you achieve it. Every day, we make it our mission to be right beside you helping you become more effective through better donor management practices. Our company is built on the belief that nonprofits are working for a better world, and we are working to achieve a better world through you. When you become a FundRaiser Customer, you become part of the FundRaiser Family. Meet the FundRaiser Family
Right Beside You
Simply stated, we've been doing this for a long time (since 1983!), and we'll be here for a long time to come. Our small company provides donor management software that is used by more than 5,000 nonprofits worldwide, and that means that we have a very strong commitment to staying in the game. We believe that we are helping the world through you, and we look forward to doing so for many more decades. FundRaiser History
Real Customer Service

Part of our mission is to provide excellence in service, and we are passionate about our mission. We believe that we must all work for a better world, and our part in it is to support you and your mission. We do that by pledging to be right beside you every step of the way with the best customer service you have ever experienced. Our customers use words like "refreshing", "informative", "patient", "unparalleled" and "tremendous" when they talk about the support they receive from us - but we think that providing the best service we can is our responsibility, so we just call it real customer service. Don't take our word for it, though: take a look at what our customers say about our support & service by checking out our Testimonials.

Affordable for all Nonprofits

Organizations of all types and sizes use FundRaiser, but our target customers are small, mid-sized, and growing organizations, so we work very hard to keep our software both powerful and affordable. All three of our programs can be purchased or leased, and we offer the most flexible interest-free payment plans in the industry. With our low prices and built-in growth path, FundRaiser Software is the ideal choice for organizations that are looking for an affordable option that will grow with them. View Pricing

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Features/Products

FundRaiser Spark

FundRaiser Select

FundRaiser Professional

Feature

Number of Donors
Unlimited
Unlimited
Unlimited
Unlimited Gifts Per Donor
Custom Letters
Targeted Mailings
Built-in Reports
Integrated Word Processor
Canadian User Features
Import & Export Capabilities
Donor Segmentation
Email Correspondence
Membership Management

optional module
Donation Segmentation

(three codes per gift)
Duplicate Checking
Partial
Contact Management
Partial
Recurring Donations
Partial


User-Defined Spare Fields


(three)

(five)

(unlimited)
Event Tracking
Partial

limited
Multi-User Capability
Not Available
Custom Page
Not Available


Reminder System (Tickles)
Not Available


Households
Not Available
In-Kind Donations
Not Available


Bulk Mail Features
Not Available
Solicitor Tracking
Not Available
Pledge Tracking
Not Available

optional module
Volunteer Management
Not Available

optional module
Tributes Management
Not Available

optional module
QuickBooks Integration
Not Available

(optional, third-party integration)

(third-party integration)
Wintix Integration
Not Available

(third-party integration)

(third-party integration)
Premiums Management
Not Available

optional module
Phonathon Management
Not Available

optional module
Complete Campaign Management
Not Available
Not Available
Soft Credits
Not Available
Not Available
Split Donations
Not Available
Not Available
Relationship Tracking
Not Available
Not Available
Rapid Gift Entry
Not Available
Not Available
Online Donations

optional for Spark Online

optional module

optional module
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Pricing

FundRaiser Spark

FundRaiser Spark

FundRaiser Professional

Single-User Version
$649 installed
$69/mo online
$1400+ installed
$179/mo online
$3800+ installed
$349/mo online
optional modules
N/A
$300-$500
Included
Multiple Users
N/A
$250 each installed
+$25/mo online
+$400 each installed
Get Started