Intuitive & Affordable

FundRaiser Software offers 3 powerful programs designed to fit any budget and any installation requirements

FundRaiser experience gained over 30 Years

With more than 30 years of experience in the nonprofit community and a customer retention rate of higher than 90%, our suite of donor management software is the right choice for affordable, intuitive donor management software that will fit your needs now and for years to come.

"I am happy to recommend your software. In the interests of appearing non-partisan, I keep trying to find a software program that is as good as yours, but I can't. I have NEVER heard a complaint about your technical support. I cannot say that about ANY other software company.!" Kim Klein (fundraising consultant, author) Berkeley, CA
Why FundRaiser Software? Features
Multiple Installation Options

Whether you need online access to your data, or wish to have your database installed on your local network, FundRaiser has an installation option built for you.
Discover The FundRaiser Difference.

Integrated Growth Path

FundRaiser is designed with your success and growth in mind; start with the perfect solution for your needs right now, and know that the software is ready to grow when you are.
Discover The FundRaiser Difference.

Extensive Standard Features

FundRaiser contains an impressive array of standard features: unlimited donors, customizable interface, and built-in letter templates, to name a few.
Discover The FundRaiser Difference.

Unrivaled Customer Service

As a small company, we know that the key to customer retention is excellent customer service and we dedicate every minute of our working day to providing outstanding support.
Discover The FundRaiser Difference.

The Right Tool for the Job

by Larry Weaver

 I could devote this article to explain all the ins and outs of the various areas and modules of the program. That still wouldn't solve some basic problems you encounter when beginning to use a full-featured program like FundRaiser Select or Professional. 

Many nonprofits seem similar to me in that they each use a good portion of the program.  Many require at least one or more Module features, such as Tributes, while some need the extended utility that only FundRaiser Professional can provide, such as the Relationships feature, which is available only in Professional.  No matter which features are needed in handling all of the data surrounding your donors and donations, one of the more critical elements of all is learning how to use the tool.

Learning how to use the tool is more than just how to enter a name, a gift, and/or a code of some sort to further identify a donor or prospect.  It’s taking the time to get things set up correctly for your organization right from the start, or, if you are taking over an existing database, taking the timeto: 

  1. understand how the program has been used
  2. learn how the program has been designed to work through training available, and
  3. plan how to modify existing data entry and upkeep to ensure better use of the program in the future. 

 

Sure, this may sound like a lot of time taken away from all of your other important tasks, but if you want those important tasks to become easier, and increase your potential for raising funds, they are necessary steps, and the sooner they are recognized, the better.  And this learning should NOT be limited to a single person, unless your organization is a single-person outfit, of course.  Staff members will come and go over the course of time, period.  So it’s a good idea to always have at least two people who have a good working knowledge of the program.

HELP for you

At FundRaiser we give you several options on how to learn more about the software and how it works. 

There are sections in the Help | Help Contents specific to areas of the program, which can be reached by clicking on the “Help?” button found on the screen during almost any operation.  Or you can browse the Help | Help Context area to the “How-To” section, which has a large number of everyday tasks explained.  You can print out any of those sections, too. 

Videos Online

Some people learn better by watching instructional videos. Many, covering the basic usage of the program, are available through the Customer Portal section of our website.  These include titles such as:

  • FundRaiser Overview
  • Coding & Spare Fields
  • Groupings
  • Reports
  • Word Processing / Mail Merge
There are others available there, as well, that cover other basic areas of the program. These videos cost you nothing but time to watch. No training credits are necessary, although you do have to have your AMP current in order to have access to the Customer Portal.  If you have any troubles signing in to the Customer Portal section, give Tech Support a call and they will help. Once you're logged in the first time, you’ll have your own user name and password to gain access to those videos at any time, even from home, if you like.

Online webinars to cut your learning curve

To get training with a more personal touch, you can take advantage of the “Live” webinars on these subjects (and more) which are scheduled through the Training section of our website on the training calendar you’ll find there. These are one-hour classes that cost just one training credit per class (even if you have several people attending), and have the added advantage of immediate response to your questions about the subject, especially as it relates to your situation.  Typically these classes are held on Tue/Wed/Thu of each week, at 10am and 3pm (Central time), and require at least one business day advance notice for scheduling.

Onsite training to focus in

Some folks prefer working with their own data, in their own familiar “digs” while learning, and onsite training is available.  Usually this takes the form of two days intensive study, with the first couple of hours of the first day used as a “discovery” time, for the trainer to become acquainted with

  • your organization
  • your organization's donor management data needs
  • the people who will be involved both in maintaining and in producing output from your data
  • setting the schedule on how to proceed with the onsite training based on your organization’s individuality
This type of training takes a bit of time to schedule, and varies in cost, depending on many variables, so you’ll want to speak with Autumn Shirley (800-880-3454, ext. 302) or by email at This email address is being protected from spambots. You need JavaScript enabled to view it.  for more information.

Is it Tech Support or Training?

Now, all this may sound more like a “training” article than a “tech” article, but believe me, it isn’t.  I suppose I could take the time to explain all the ins and outs of the various areas and modules of the program that were touched upon in the main article of this newsletter, but it would take up many more pages than I’m allowed.  Instead, I would rather that you clearly understand that one of the most time-consuming aspects of technical support is really nothing more than training users.  Usually when people call, it’s because they don’t know how to do something within the program.  Something that is critical to them at that time.  And it’s usually something that is covered in training sessions.

And while you may not feel you have the time to take training, consider how much time you can otherwise waste trying over and over and over to accomplish a task, never getting any nearer the end, until perhaps, in a last ditch effort, with growing frustration and downright anger, you call tech support to discover it was some simple thing you’d missed.    These classes and training venues will help you to understand the workings behind the program just enough to help in planning how to set up the program to do what you want to do, without having to learn any programming language or “geek-speak” to accomplish your tasks.  So take the time to take the classes to take your efforts in a positive direction, toward more effective, efficient, and profitable use of the powerful tool you have in FundRaiser Software.

Larry Weaver leads online training for FundRaiser Select and Pro. In his free time Larry enjoys music, motorcycles and being a grandfather.

Resources

Onsite Training at The Lisner-Louise-Dickson-Hurt Home

Customer Portal for Training Videos

Online Training 

For information about FundRaiser Onsite training, contact  Autumn Shirley at 800-880-3454 ext 302 or by email at This email address is being protected from spambots. You need JavaScript enabled to view it.

  • FundRaiser Spark
  • Available Online or Installed
  • Includes:
  • Unlimited Donors
  • Unlimited Codes
  • Unlimited Email
  • Custom Letters
  • Memberships
  • More Details
  • Try Free
  • FundRaiser Select
  • Available Online or Installed
  • Plus:
  • Online Donations
  • Recurring Gifts
  • Households
  • Solicitor Tracking
  • Add-On Modules
  • More Details
  • Try Free
  • FundRaiser Professional
  • Available Online or Installed
  • Includes:
  • Rapid Gift Entry
  • Relationships
  • Event Management
  • Secure Fields
  • Unlimited Spares
  • More Details
  • Try Free

The FundRaiser Difference

  • Our Mission is You
  • Our Track Record
  • Support & Service
  • Budget-Friendly
A Better World through You
You believe in your mission, and you work very hard to see that mission come to fruition. We believe that it is our job to work just as hard to help you achieve it. Every day, we make it our mission to be right beside you helping you become more effective through better donor management practices. Our company is built on the belief that nonprofits are working for a better world, and we are working to achieve a better world through you. When you become a FundRaiser Customer, you become part of the FundRaiser Family. Meet the FundRaiser Family
Right Beside You
Simply stated, we've been doing this for a long time (since 1983!), and we'll be here for a long time to come. Our small company provides donor management software that is used by more than 5,000 nonprofits worldwide, and that means that we have a very strong commitment to staying in the game. We believe that we are helping the world through you, and we look forward to doing so for many more decades. FundRaiser History
Real Customer Service

Part of our mission is to provide excellence in service, and we are passionate about our mission. We believe that we must all work for a better world, and our part in it is to support you and your mission. We do that by pledging to be right beside you every step of the way with the best customer service you have ever experienced. Our customers use words like "refreshing", "informative", "patient", "unparalleled" and "tremendous" when they talk about the support they receive from us - but we think that providing the best service we can is our responsibility, so we just call it real customer service. Don't take our word for it, though: take a look at what our customers say about our support & service by checking out our Testimonials.

Affordable for all Nonprofits

Organizations of all types and sizes use FundRaiser, but our target customers are small, mid-sized, and growing organizations, so we work very hard to keep our software both powerful and affordable. All three of our programs can be purchased or leased, and we offer the most flexible interest-free payment plans in the industry. With our low prices and built-in growth path, FundRaiser Software is the ideal choice for organizations that are looking for an affordable option that will grow with them. View Pricing

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Features/Products

FundRaiser Spark

FundRaiser Select

FundRaiser Professional

Feature

Number of Donors
Unlimited
Unlimited
Unlimited
Unlimited Gifts Per Donor
Custom Letters
Targeted Mailings
Built-in Reports
Integrated Word Processor
Canadian User Features
Import & Export Capabilities
Donor Segmentation
Email Correspondence
Membership Management

optional module
Donation Segmentation

(three codes per gift)
Duplicate Checking
Partial
Contact Management
Partial
Recurring Donations
Partial


User-Defined Spare Fields


(three)

(five)

(unlimited)
Event Tracking
Partial

limited
Multi-User Capability
Not Available
Custom Page
Not Available


Reminder System (Tickles)
Not Available


Households
Not Available
In-Kind Donations
Not Available


Bulk Mail Features
Not Available
Solicitor Tracking
Not Available
Pledge Tracking
Not Available

optional module
Volunteer Management
Not Available

optional module
Tributes Management
Not Available

optional module
QuickBooks Integration
Not Available

(optional, third-party integration)

(third-party integration)
Wintix Integration
Not Available

(third-party integration)

(third-party integration)
Premiums Management
Not Available

optional module
Phonathon Management
Not Available

optional module
Complete Campaign Management
Not Available
Not Available
Soft Credits
Not Available
Not Available
Split Donations
Not Available
Not Available
Relationship Tracking
Not Available
Not Available
Rapid Gift Entry
Not Available
Not Available
Online Donations

optional for Spark Online

optional module

optional module
Get Started

Pricing

FundRaiser Spark

FundRaiser Spark

FundRaiser Professional

Single-User Version
$649 installed
$69/mo online
$1400+ installed
$179/mo online
$3800+ installed
$349/mo online
optional modules
N/A
$300-$500
Included
Multiple Users
N/A
$250 each installed
+$25/mo online
+$400 each installed
Get Started