FundRaiser Blog

The FundRaiser Software Blog is an excellent resource for nonprofit organizations looking to learn more about fundraising, donor management, membership management, and much more.

An Open Letter from FundRaiser CEO, Autumn Shirley: Why We Do It

An Open Letter from FundRaiser CEO, Autumn Shirley: Why We Do It

Our Mission:  FundRaiser Software proudly stands for Integrity, Approachability, Responsiveness, and Excellence in service and product.

A couple of weeks ago, I took the time to step back and reflect on why I am so committed to my work at FundRaiser. With my husband and FundRaiser co-owner, Joshua Shirley, I spent the weekend quietly reviewing where we are in relation to the FundRaiser. In the process, I reread the FundRaiser mission, thinking that with all the recent changes, perhaps we needed to update it. I was delighted to feel how fresh and alive this mission is for me. I thought, "This is why we do it—we do this because it means something to us to be working with the people we work with. We chose a career that helps us help the people that help. It allows us to support those who do that. We help helpers."

I'm aware that I only have so much energy and time, and that how I spend my life matters. The same is true for you, our customers. Your life matters and so does what you do with it. People who work at nonprofits take this to heart in a special way, which is why we love supporting you. I think our work will become even more important in the coming years. Nonprofits will need to step up and become more stable, and I am even more glad to be a part of this. We have always focused on helping as much as we can, and I can see how much the work of helping where it is needed is falling on the shoulders of the nonprofit sector. 

We have also added new staff members recently, and we are very satisfied with them. We choose employees that have the same connection to helping and service that we do. We don't just choose staff members because we think they'll do a good job, but also because they have a certain quality that is even better, the quality of helping and caring. We have a particularly strong staff at the moment, with everyone working where they are strongest and with a heartfelt connection to service. 

We hope that you will call on us to help you with your work in helping others. The software is devoted to helping you accomplish your fundraising mission. Our customers also say that we have some of the finest software support anywhere. That's extremely important to us. Give us a call if you have any questions on using your software. We are sincere in our commitment to being approachable-- talk to me, call support, or make use of our great live online webinar training program

As we move into a new era for our country, our highest priority continues to be taking good care of our customers. We believe that supporting our nonprofit customers through excellence in software and service is part of our contribution to a better world.

If you have any questions about FundRaiser, please give me a call personally at 800-880-3454 ext. 3 or contact our Support Technicians at or 800-543-4131. 

Autumn Shirley
FundRaiser CEO 




Producing End of Year Tax Summary Letters in FundR...
The Who, What, and When of Tax Summary Letters

Related Posts

Wait a minute, while we are rendering the calendar
GivingTuesday development director Task List operational costs membersip benefits ticket sales data analysis PayPal password protection small donations banquet monthly giving updates Reporting to IRS gift entry new leadership upgrade brick campaign grants disaster relief LYBUNTS overview online donations training Crowdfunding Campaign National Change of Address volunteering major donors data entry fundraising letters follow up pledges on site training major gift prospects donor attrition In-Kind gifts campaign management Facebook campaign donor loyalty donor recognition foundations nonprofit fundraising Company culture communications advanced tab membership programs community arts nonprofits security charity golf tournaments features moves management online donations animal rescue support solicitors NCOA processing memorial giving phoning donors backing up data office accounting software relationship tracking Facebook customer service Reminders donor retention rate change of address updating motivation code donor contact information upgrading donors GoFundMe project data conversion gift notes field fundraising product news donation history giving history endowment campaign #GivingTuesday spare fields Thank You ROI custom page Snow Birds the Ask how-to videos board members Volunteer module Groupings general End of Year Letters announcements budget Congratulations happiness tribute gifts Resiliency appeal letters word processor donor slip correspondence motivation thank you letters operating systems premiums segmenting donors government grants capital campaign look and feel importing csv corporate sponsors Alternative Addresses volunteers role of nonprofits increasing giving amounts alumni Tickles lapsed donor giving levels donor tax summary letters annual maintenance plan community broadcasting tech tip raffle Excel spreadsheets donor attrition rate understanding giving trends Donor Portal in honor of donations case study ticketsales community supported gardens arts mission driven event management building donor relationships customer portal add ons social media membership benefits targeted mailings user interface reports flash sales user spotlights FundRaiser Spark donor source annual campaign Codes merge fields recurring gifts grassroots campaign publicity materials mode code training tip SYBUNTS welcome packet

Connect With Us

  800-880-3454 ext 3
  Email Us
  Request More Information
      8:30AM-5:30PM CST

Customer Portal Login Form

User Name:

If you are not sure about your Customer User Name, please call 800-543-4131 and we will be able to help you.

Or you have lost your password, Request Password