FundRaiser Blog

The FundRaiser Software Blog is an excellent resource for nonprofit organizations looking to learn more about fundraising, donor management, membership management, and much more.

Reach More Donors with NCOA Processing

  • Font size: Larger Smaller
  • Subscribe to this entry
  • Print
Reach More Donors with NCOA Processing

One of the most frustrating experiences as a nonprofit is to send out a carefully crafted appeal letter only to have several envelopes be returned as unable to be delivered by the post office. Not only have you spent postage and used paper and time to send the letters, but your message won’t reach your donors. How do you prevent this from happening?

NCOA, or National Change of Address, is a United States Post Office program designed to prevent non-deliverable mail. The USPS maintains a database of all permanent address changes within the past three years by people who have completed change of address cards. When you export your database and use a USPS licensed processor, they will run your donors’ addresses through this program and provide you with information such as a changed address, the complete ZIP+4 zip code, which helps with mail processing, and which addresses are not valid without any further information. When you merge the received data back into your database, it will be updated and your donors coded appropriately to help you better manage your mailings.

FundRaiser Software works with the Lorton500 format for a smooth merge process back into your database. If you don’t want to find a processor who handles NCOA Processing with the required format, you’ll be pleased to know that FundRaiser Software offers this service.


Our software makes the NCOA process easy. When you export your data using FILE > EXPORT and choose the Lorton500 format, you’ll be able to send the data to your processor. When you receive it back, use FILE > MERGE to merge the Lorton500 data back into your database. Our support team would also be happy to walk you through the process as well. 

As we move into the New Year, using NCOA on your database will help you reach more donors and achieve your fundraising goals.

For more information on having FundRaiser Software handle the complete NCOA process for your database, call us at at 800-880-3454 extension 3.

At this time, there is a Winter Special on NCOA processing at 50% until January 31, 2017


in Tech Blog Hits: 654
Trackback URL for this blog entry.


EasyBlog Calendar

Loading ...

EasyBlog Tag Cloud

upgrading donors donor contact information training tip add ons grassroots campaign data entry reports increasing giving amounts social media End of Year Letters grants training case study premiums backing up data the Ask Resiliency board members updates moves management community supported gardens understanding giving trends correspondence tax summary letters data analysis budget fundraising Company culture new leadership donor loyalty office community broadcasting Thank You user spotlights communications announcements donor retention rate ROI motivation overview Donor Portal Facebook customer service operating systems in honor of donations publicity materials tribute gifts foundations disaster relief Codes Congratulations advanced tab tech tip general online donations nonprofit fundraising appeal letters upgrade membership benefits merge fields on site training corporate sponsors donor slip features National Change of Address community arts nonprofits flash sales segmenting donors charity golf tournaments change of address updating custom page data conversion targeted mailings capital campaign accounting software word processor solicitors alumni major donors Reporting to IRS product news membership programs building donor relationships membersip benefits gift entry spreadsheets donor attrition annual campaign pledges small donations volunteers In-Kind gifts mission driven NCOA processing volunteering Groupings development director donation history endowment campaign government grants fundraising letters thank you letters event management GoFundMe project monthly giving Excel memorial giving LYBUNTS relationship tracking lapsed donor phoning donors GivingTuesday support donor attrition rate operational costs major gift prospects campaign management look and feel donor

Connect With Us

  800-880-3454 ext 3
  Email Us
  Request More Information
      8:30AM-5:30PM CST

Customer Portal Login Form

User Name:

If you are not sure about your Customer User Name, please call 800-543-4131 and we will be able to help you.

Or you have lost your password, Request Password