FundRaiser Blog

The FundRaiser Software Blog is an excellent resource for nonprofit organizations looking to learn more about fundraising, donor management, membership management, and much more.

Reach More Donors with NCOA Processing

  • Font size: Larger Smaller
  • Subscribe to this entry
  • Print
Reach More Donors with NCOA Processing

One of the most frustrating experiences as a nonprofit is to send out a carefully crafted appeal letter only to have several envelopes be returned as unable to be delivered by the post office. Not only have you spent postage and used paper and time to send the letters, but your message won’t reach your donors. How do you prevent this from happening?

NCOA, or National Change of Address, is a United States Post Office program designed to prevent non-deliverable mail. The USPS maintains a database of all permanent address changes within the past three years by people who have completed change of address cards. When you export your database and use a USPS licensed processor, they will run your donors’ addresses through this program and provide you with information such as a changed address, the complete ZIP+4 zip code, which helps with mail processing, and which addresses are not valid without any further information. When you merge the received data back into your database, it will be updated and your donors coded appropriately to help you better manage your mailings.

FundRaiser Software works with the Lorton500 format for a smooth merge process back into your database. If you don’t want to find a processor who handles NCOA Processing with the required format, you’ll be pleased to know that FundRaiser Software offers this service.


Our software makes the NCOA process easy. When you export your data using FILE > EXPORT and choose the Lorton500 format, you’ll be able to send the data to your processor. When you receive it back, use FILE > MERGE to merge the Lorton500 data back into your database. Our support team would also be happy to walk you through the process as well. 

As we move into the New Year, using NCOA on your database will help you reach more donors and achieve your fundraising goals.

For more information on having FundRaiser Software handle the complete NCOA process for your database, call us at at 800-880-3454 extension 3.

At this time, there is a Winter Special on NCOA processing at 50% until January 31, 2017


in Tech Blog Hits: 509
Trackback URL for this blog entry.


EasyBlog Calendar

Loading ...

EasyBlog Tag Cloud

operational costs volunteers targeted mailings on site training support online donations membership programs End of Year Letters GivingTuesday disaster relief pledges data entry Facebook corporate sponsors community broadcasting small donations updates alumni data analysis donor tech tip donor loyalty data conversion gift entry NCOA processing segmenting donors membersip benefits Congratulations major donors backing up data training campaign management donor contact information LYBUNTS general donor slip donor attrition rate Groupings moves management the Ask upgrading donors relationship tracking major gift prospects spreadsheets motivation word processor reports office development director advanced tab community supported gardens donation history budget grants donor retention rate add ons case study ROI understanding giving trends flash sales annual campaign building donor relationships training tip tax summary letters board members membership benefits lapsed donor Codes charity golf tournaments fundraising appeal letters Reporting to IRS fundraising letters Company culture premiums look and feel customer service change of address updating announcements tribute gifts communications thank you letters in honor of donations memorial giving social media Thank You In-Kind gifts capital campaign custom page new leadership grassroots campaign volunteering foundations correspondence phoning donors publicity materials nonprofit fundraising government grants operating systems community arts nonprofits features Excel product news overview solicitors donor attrition monthly giving increasing giving amounts event management Donor Portal user spotlights mission driven upgrade accounting software National Change of Address

Connect With Us

  800-880-3454 ext 3
  Email Us
  Request More Information
      8:30AM-5:30PM CST

Customer Portal Login Form

User Name:

If you are not sure about your Customer User Name, please call 800-543-4131 and we will be able to help you.

Or you have lost your password, Request Password