FundRaiser Blog

The FundRaiser Software Blog is an excellent resource for nonprofit organizations looking to learn more about fundraising, donor management, membership management, and much more.

Short Take: Customer Portal for FundRaiser Users

Short Take: Customer Portal for FundRaiser Users

In addition to our technical support and training departments, FundRaiser Software also provides an extensive library of how-to documents and training videos through the Customer Portal. The Customer Portal is available to customers with a current Annual Maintenance Plan. To log in visit and click on the “Customer Login” link in the upper right-hand corner.  If you don’t have your login information (It will be unique to the customer portal), call or email our support team and we would be happy to reset the password for you.

Once you’re logged in, the Contact Info tab allows you to update and change your organization’s contact information. There are bulletins and news available. And the Training Videos tab takes you to the library of training videos. On the Support Tools tab, there is a link to view support document and downloads, including several “how to” documents. 

The Customer Portal is designed to be available for you 24/7. This way you can watch training videos when it’s convenient for you or access a how to document when our support department may be closed.

You can contact our Technical Support Department at This email address is being protected from spambots. You need JavaScript enabled to view it. or 800-543-4131 for help on this and other questions about FundRaiser. 

Finding the Time for Grassroots Fundraising
Converting In Kind Donors to Financial Supporters
Wait a minute, while we are rendering the calendar
Tickles custom page customer service small donations training the Ask Facebook event management raffle board members updates Company culture #GivingTuesday relationship tracking new leadership communications nonprofit fundraising budget annual campaign GoFundMe project development director SYBUNTS NCOA processing donation history Congratulations solicitors increasing giving amounts training tip donor attrition data entry word processor PayPal grants membersip benefits pledges Crowdfunding Campaign reports alumni Excel Facebook campaign correspondence fundraising letters general endowment campaign Volunteer module monthly giving online donations on site training features targeted mailings Snow Birds upgrade tribute gifts gift notes field GivingTuesday community broadcasting major donors campaign management Thank You LYBUNTS brick campaign upgrading donors operational costs FundRaiser Spark appeal letters National Change of Address In-Kind gifts advanced tab happiness understanding giving trends user spotlights premiums charity golf tournaments building donor relationships Task List mode code phoning donors customer portal donor retention rate security donor source add ons Donor Portal disaster relief arts operating systems donor ticketsales segmenting donors change of address updating office gift entry how-to videos password protection foundations Codes Alternative Addresses publicity materials motivation code corporate sponsors capital campaign volunteering fundraising in honor of donations case study lapsed donor overview volunteers merge fields data analysis annual maintenance plan backing up data social media moves management donor loyalty thank you letters Groupings donor slip Reporting to IRS membership benefits accounting software spreadsheets major gift prospects tech tip announcements community arts nonprofits memorial giving recurring gifts community supported gardens ticket sales flash sales online donations welcome packet banquet product news importing csv mission driven motivation Resiliency donor recognition spare fields role of nonprofits tax summary letters ROI animal rescue End of Year Letters donor attrition rate follow up donor contact information membership programs look and feel support giving levels government grants data conversion Reminders grassroots campaign

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If you are not sure about your Customer User Name, please call 800-543-4131 and we will be able to help you.

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