FundRaiser Blog

The FundRaiser Software Blog is an excellent resource for nonprofit organizations looking to learn more about fundraising, donor management, membership management, and much more.

A Kind & Common Sense Approach to Donor Relations

A Kind & Common Sense Approach to Donor Relations


Dear Kim,

Continue reading
752 Hits

Moving Members Up The Giving Ladder

Moving Members Up The Giving Ladder

Moving donors up the giving ladder is one of the prime reasons to keep a donor database. Here are some tips for how to prepare to ask your members to move up the giving ladder.

Creating a Reality-Based Gift Chart

Compile an A to Z listing of all current donors and lapsed donors—no more than three years (excluding those whose reason for lapsing is known).

Continue reading
4507 Hits

How A Little Bit of Donor Outreach Created Campaign Success

How A Little Bit of Donor Outreach Created Campaign Success

In June, I tried my hand at my first fundraising campaign. I started with a basic mailing to loyal donors. You can read about my beginning efforts in my blog post here.   

After I sent the letters out, I didn’t have to wait long before our first donations came in. Loyal donors replied rapidly, and it was great fun to open the envelopes and see their notes and checks. 

Continue reading
1552 Hits


What's in an Acronym?

In Kim Klein's blog article this month, she explains what the term LYBUNT means, which is a good thing, but there is another that is used in FundRaiser we need to know, too:  SYBUNT.  SYBUNT is similar to LYBUNT, but reaches further into a lapsed donor's past.  A SYBUNT has given "Some Year But Not This".  You can find both of these terms scattered throughout FundRaiser:  in the "WHO" section of reports and mass mailings (in the "MasterFile" dropdown), the "Common Patterns" section of creating a Grouping, and elsewhere.  They are just easier ways to describe certain donor situations.

Precisely, Generally Speaking

Once you know the definitions, you may run into another situation due to the business world view that there are two distinct types of years:  calendar and fiscal (which FundRaiser calls "Reporting" year).  FundRaiser's Reporting year is, by default, set to the calendar year, but can be changed to coincide with the fiscal year your organization uses for accounting purposes.  It's changed in the Options, General, Printing menu, and requires that you set the beginning month of the yearly period you want to consider for your Reporting year.  Be aware that, if you make a change here, you will need to run the Rebuild Statistics Page Data utility (in the Utilities menu) in order to make certain all the yearly totals reflect your reporting year, and that people are able to be put properly in their LYBUNT and SYBUNT places.

Continue reading
9216 Hits

Inviting LYBUNTS to Renew Their Support

Photo of cats

Dear Kim:

What is a Lie-Bunt?  I have some pro bono consulting from this high powered direct mail and social media person and she told me we have a lot of lie-bunts we should be asking.  I already feel stupid around her and don’t want to ask her what she means.  Do you have any idea? 

Continue reading
2937 Hits
Wait a minute, while we are rendering the calendar
operational costs charity golf tournaments donor attrition rate welcome packet Company culture Excel animal rescue grants on site training giving levels publicity materials tribute gifts online donations general Resiliency development director Snow Birds case study accounting software Donor Portal alumni donor slip office in honor of donations data conversion annual maintenance plan fundraising custom page membership programs upgrade #GivingTuesday donor source PayPal ROI user spotlights new leadership major gift prospects communications role of nonprofits appeal letters raffle foundations small donations major donors Thank You memorial giving membersip benefits merge fields government grants Volunteer module grassroots campaign volunteering moves management Alternative Addresses flash sales NCOA processing GivingTuesday data analysis the Ask banquet relationship tracking segmenting donors correspondence Tickles updates how-to videos donor attrition spare fields donation history ticketsales product news understanding giving trends lapsed donor thank you letters follow up donor Congratulations tech tip Codes monthly giving change of address updating donor recognition phoning donors Crowdfunding Campaign fundraising letters recurring gifts gift entry reports tax summary letters support event management nonprofit fundraising announcements Reporting to IRS LYBUNTS word processor spreadsheets corporate sponsors motivation code advanced tab FundRaiser Spark endowment campaign community arts nonprofits look and feel building donor relationships add ons community broadcasting online donations mode code Task List campaign management backing up data capital campaign customer portal budget Facebook social media training National Change of Address motivation Reminders happiness upgrading donors Groupings overview pledges End of Year Letters membership benefits Facebook campaign GoFundMe project community supported gardens arts annual campaign targeted mailings premiums data entry mission driven donor contact information donor retention rate solicitors importing csv disaster relief features volunteers operating systems customer service training tip ticket sales In-Kind gifts board members donor loyalty security password protection increasing giving amounts

Connect With Us

  800-880-3454 ext 3
  Email Us
  Request More Information
      8:30AM-5:30PM CST

Customer Portal Login Form

User Name:

If you are not sure about your Customer User Name, please call 800-543-4131 and we will be able to help you.

Or you have lost your password, Request Password