FundRaiser Blog

The FundRaiser Software Blog is an excellent resource for nonprofit organizations looking to learn more about fundraising, donor management, membership management, and much more.

A Kind & Common Sense Approach to Donor Relations

A Kind & Common Sense Approach to Donor Relations

 

Dear Kim,

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Moving Members Up The Giving Ladder

Moving Members Up The Giving Ladder

Moving donors up the giving ladder is one of the prime reasons to keep a donor database. Here are some tips for how to prepare to ask your members to move up the giving ladder.

Creating a Reality-Based Gift Chart

Compile an A to Z listing of all current donors and lapsed donors—no more than three years (excluding those whose reason for lapsing is known).

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How A Little Bit of Donor Outreach Created Campaign Success

How A Little Bit of Donor Outreach Created Campaign Success

In June, I tried my hand at my first fundraising campaign. I started with a basic mailing to loyal donors. You can read about my beginning efforts in my blog post here.   

After I sent the letters out, I didn’t have to wait long before our first donations came in. Loyal donors replied rapidly, and it was great fun to open the envelopes and see their notes and checks. 

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LYBUNT? SYBUNT? OMG LOL


What's in an Acronym?

In Kim Klein's blog article this month, she explains what the term LYBUNT means, which is a good thing, but there is another that is used in FundRaiser we need to know, too:  SYBUNT.  SYBUNT is similar to LYBUNT, but reaches further into a lapsed donor's past.  A SYBUNT has given "Some Year But Not This".  You can find both of these terms scattered throughout FundRaiser:  in the "WHO" section of reports and mass mailings (in the "MasterFile" dropdown), the "Common Patterns" section of creating a Grouping, and elsewhere.  They are just easier ways to describe certain donor situations.

Precisely, Generally Speaking

Once you know the definitions, you may run into another situation due to the business world view that there are two distinct types of years:  calendar and fiscal (which FundRaiser calls "Reporting" year).  FundRaiser's Reporting year is, by default, set to the calendar year, but can be changed to coincide with the fiscal year your organization uses for accounting purposes.  It's changed in the Options, General, Printing menu, and requires that you set the beginning month of the yearly period you want to consider for your Reporting year.  Be aware that, if you make a change here, you will need to run the Rebuild Statistics Page Data utility (in the Utilities menu) in order to make certain all the yearly totals reflect your reporting year, and that people are able to be put properly in their LYBUNT and SYBUNT places.

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Inviting LYBUNTS to Renew Their Support

Photo of cats

Dear Kim:

What is a Lie-Bunt?  I have some pro bono consulting from this high powered direct mail and social media person and she told me we have a lot of lie-bunts we should be asking.  I already feel stupid around her and don’t want to ask her what she means.  Do you have any idea? 

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Wait a minute, while we are rendering the calendar
NCOA processing donor attrition targeted mailings endowment campaign Company culture monthly giving Facebook lapsed donor look and feel on site training increasing giving amounts understanding giving trends development director Codes fundraising letters corporate sponsors GoFundMe project Thank You general product news donor gift entry thank you letters annual maintenance plan online donations change of address updating donation history announcements small donations major gift prospects flash sales segmenting donors publicity materials backing up data government grants solicitors donor attrition rate upgrading donors membership programs reports happiness donor retention rate user spotlights Groupings data entry advanced tab tax summary letters donor loyalty online donations memorial giving nonprofit fundraising security mode code pledges motivation code support membership benefits motivation volunteers Donor Portal foundations training tip donor recognition community arts nonprofits event management capital campaign upgrade customer portal recurring gifts community supported gardens word processor National Change of Address the Ask GivingTuesday new leadership operating systems merge fields correspondence PayPal training giving levels donor slip volunteering board members community broadcasting moves management communications alumni case study appeal letters ROI charity golf tournaments phoning donors annual campaign custom page building donor relationships in honor of donations password protection disaster relief data conversion add ons updates campaign management End of Year Letters welcome packet office mission driven grassroots campaign operational costs Reporting to IRS budget major donors customer service accounting software In-Kind gifts features tech tip Resiliency donor contact information tribute gifts grants data analysis premiums Excel overview membersip benefits how-to videos spreadsheets LYBUNTS fundraising relationship tracking Congratulations social media

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