FundRaiser Blog

The FundRaiser Software Blog is an excellent resource for nonprofit organizations looking to learn more about fundraising, donor management, membership management, and much more.

Subscribe to this list via RSS Blog posts tagged in donor retention rate

Dear Kim,

We work with refugees and immigrants, providing legal services, workshops and even sanctuary in some churches. I have been reading a lot about fundraising metrics recently and wonder how much time I should spend figuring out our retention rates and return on investment and that kind of thing? We have three paid staff: I am the development director and we have an executive director and a director of programming. We have about 100 volunteers and serve 2,500 people a year, and growing. We have about 1,000 individual donors as well as a number of faith-based organizations who are partners in a variety of ways. Sometimes we make money from workshops. We are all stretched thin but I want to run a good development program. What is the value of all this data?

...
Continue reading
in Non-Profit Fundraising Tips 279
0

Moving donors up the giving ladder is one of the prime reasons to keep a donor database. Here are some tips for how to prepare to ask your members to move up the giving ladder.

Creating a Reality-Based Gift Chart

Compile an A to Z listing of all current donors and lapsed donors—no more than three years (excluding those whose reason for lapsing is known).

...
Continue reading
in Non-Profit Fundraising Tips 3318
0

Going back and cultivating your database will give you additional opportunities to reach out. Run periodic reports to find your lapsed donors, for example people who haven’t donated in the last 6 months. Use those reports for additional donor outreach.

Both the Donor and the Donation Report are good to use. For instance, you might want to usee

...
Continue reading
in Tech Blog 631
0

In Kim Klein's article on stopping a subtle decline in donations, she mentions the importance knowing your donor retention and attrition rates. You can figure donor retention (how many you have kept) and atttrition (how many you lost) easily using Fundraiser. 

Both are calculated by taking all the donors you had in the previous calendar year and comparing which of those donors gave in the most current complete calendar year. In other words, which of the people who gave in 2014 also gave in 2015? Expressing that number as a percentage of loss gives you your attrition rate; expressed as a percentage of renewal gives you your retention rate.

...
Continue reading
in Tech Blog 1416
0

EasyBlog Calendar

Loading ...

EasyBlog Tag Cloud

announcements Thank You correspondence monthly giving training tip membersip benefits Excel LYBUNTS new leadership in honor of donations disaster relief donor attrition rate targeted mailings fundraising letters Reporting to IRS upgrade annual campaign appeal letters Congratulations moves management publicity materials spreadsheets thank you letters add ons building donor relationships case study ROI budget upgrading donors board members flash sales community supported gardens tax summary letters memorial giving merge fields End of Year Letters small donations phoning donors capital campaign nonprofit fundraising support Codes membership programs event management Groupings alumni Company culture social media membership benefits gift entry product news National Change of Address community arts nonprofits change of address updating major gift prospects campaign management general custom page features NCOA processing reports donor attrition charity golf tournaments backing up data premiums communications the Ask donor slip donation history user spotlights grants donor loyalty grassroots campaign operational costs segmenting donors tribute gifts Donor Portal relationship tracking advanced tab pledges endowment campaign accounting software lapsed donor operating systems customer service data analysis fundraising In-Kind gifts increasing giving amounts motivation GivingTuesday volunteers office understanding giving trends Resiliency mission driven tech tip corporate sponsors look and feel overview online donations training on site training GoFundMe project government grants volunteering word processor data conversion foundations donor contact information data entry solicitors donor community broadcasting major donors donor retention rate development director updates Facebook

Connect With Us

  800-880-3454 ext 3
  Email Us
  Request More Information
  Monday-Friday
      8:30AM-5:30PM CST

Customer Portal Login Form

User Name:
Password:

If you are not sure about your Customer User Name, please call 800-543-4131 and we will be able to help you.

Or you have lost your password, Request Password