FundRaiser Blog

The FundRaiser Software Blog is an excellent resource for nonprofit organizations looking to learn more about fundraising, donor management, membership management, and much more.

Looking Deeper Into the Donor Period Comparison Report

Mary Lenker
chartgrap_20190205-192630_1

The Donor Period Comparison Report (available on FundRaiser Select and Professional) provides a powerful way to receive an overview of your donors’ giving over several set time periods. From monthly to quarterly, semi-annually, or yearly, this report allows you to see a list of all your donors (or just a selection) and the totals of their giving for each period. In one glance you can chart trends, view donors who haven’t given and even see percentage and dollar amounts of the increase or decrease in giving.

Continue reading
Tags:
reports donation history donor loyalty donor retention rate donor targeting
Tweet
Trainers Blog
2021 Hits

Volunteer Help With Data Metrics

Kim Klein
Volunteer Help With Data Metrics

Dear Kim,

We work with refugees and immigrants, providing legal services, workshops and even sanctuary in some churches. I have been reading a lot about fundraising metrics recently and wonder how much time I should spend figuring out our retention rates and return on investment and that kind of thing? We have three paid staff: I am the development director and we have an executive director and a director of programming. We have about 100 volunteers and serve 2,500 people a year, and growing. We have about 1,000 individual donors as well as a number of faith-based organizations who are partners in a variety of ways. Sometimes we make money from workshops. We are all stretched thin but I want to run a good development program. What is the value of all this data?

Continue reading
Tags:
data analysis ROI donor retention rate
Tweet
Non-Profit Fundraising Tips
4137 Hits

Moving Members Up The Giving Ladder

Tony Poderis
Moving Members Up The Giving Ladder

Moving donors up the giving ladder is one of the prime reasons to keep a donor database. Here are some tips for how to prepare to ask your members to move up the giving ladder.

Creating a Reality-Based Gift Chart

Compile an A to Z listing of all current donors and lapsed donors—no more than three years (excluding those whose reason for lapsing is known).

Continue reading
Tags:
increasing giving amounts donor retention rate LYBUNTS
Tweet
Non-Profit Fundraising Tips
12339 Hits

Cultivating Your Donor Database Gives You Opportunities to Reach Out

Mary Lenker
Cultivating Your Donor Database Gives You Opportunities to Reach Out

Going back and cultivating your database will give you additional opportunities to reach out. Run periodic reports to find your lapsed donors, for example people who haven’t donated in the last 6 months. Use those reports for additional donor outreach.

Both the Donor and the Donation Report are good to use. For instance, you might want to usee

Continue reading
Tags:
donor retention rate donor attrition reports
Tweet
Tech Blog
4247 Hits

How to figure Retention and Attrition Rate in FundRaiser

Sasha Daucus
How to figure Retention and Attrition Rate in FundRaiser

In Kim Klein's article on stopping a subtle decline in donations, she mentions the importance knowing your donor retention and attrition rates. You can figure donor retention (how many you have kept) and atttrition (how many you lost) easily using Fundraiser. 

Both are calculated by taking all the donors you had in the previous calendar year and comparing which of those donors gave in the most current complete calendar year. In other words, which of the people who gave in 2014 also gave in 2015? Expressing that number as a percentage of loss gives you your attrition rate; expressed as a percentage of renewal gives you your retention rate.

Continue reading
Tags:
donor retention rate donor attrition rate understanding giving trends
Tweet
Tech Blog
9597 Hits
Wait a minute, while we are rendering the calendar
holiday giving appeal letters endowment campaign publicity materials thank you letters End of Year Letters LYBUNTS role of nonprofits #GivingTuesday annual maintenance plan GivingTuesday disaster relief salutation donor contact information motivation add ons donor loyalty corporate sponsors overview gift notes field password protection fundraising personalizing letters donor retention rate mailing advanced tab operating systems general appeal ROI FundRaiser Spark accounting software donor arts community broadcasting volunteers donor profile increasing giving amounts word processor training phoning donors office the Ask ticketsales Crowdfunding Campaign donor relations customer portal memorial giving building donor relationships support social media merge notes event management Reporting to IRS Reminders solicitors small donations correspondence alumni animal rescue Alternative Addresses data entry passwords nonprofit fundraising donor engagement capital campaign brick campaign understanding giving trends user interface large donations motivation code how to handle auction gifts how-to videos letter operational costs pledges board members donor preferences online donations campaign management data conversion transparency donor slip new version data analysis upgrading donors reports community arts nonprofits new nonprofit grants membership programs spare fields Codes donor advised funds Thanksgiving security donor retention volunteering product news giving history New Year Company culture holiday letters auction new donors donor attrition donor prospects lapsed donor mission driven banquet welcome packet legacy giving planned giving gift entry pictures anonymous donors updates NCOA processing fundraising letters prospects adding personal notes to letters mode code Excel In-Kind gifts follow up community supported gardens letter templates PayPal custom page Groupings Resiliency donor targeting major gift prospects direct mail in honor of donations membership benefits Tickles ticket sales flash sales raffle online donations Personalizing grassroots campaign change of address updating email giving levels backing up data Constant Contact tech tip FundRaiser Hosted Snow Birds monthly giving Congratulations tribute gifts annual campaign technical support membersip benefits charity golf tournaments donation history Thank You new features FundRaiser Basic donor source government grants moves management announcements tax summary letters planning new leadership Donor Portal Facebook SYBUNTS importing csv Network for Good merge fields relationship tracking premiums budget features campaign upgrade texting donors donor recognition repeat donors Facebook campaign National Change of Address major donors targeted mailings on site training customer service holiday training tip correspondance GoFundMe project gift acceptance policy Importing Data Task List user spotlights entering auction gifts Cloud vacation communications spreadsheets look and feel case study recurring gifts development director donor attrition rate happiness Volunteer module foundations segmenting donors

Connect With Us

  800-880-3454 ext 3
  Email Us
  Request More Information
  Monday-Friday
      8:30AM-5:30PM CST

Customer Portal Login Form

User Name:
Password:

If you are not sure about your Customer User Name, please call 800-543-4131 and we will be able to help you.

Or you have lost your password, Request Password