FundRaiser Blog

The FundRaiser Software Blog is an excellent resource for nonprofit organizations looking to learn more about fundraising, donor management, membership management, and much more.

Volunteer Help With Data Metrics

Volunteer Help With Data Metrics

Dear Kim,

We work with refugees and immigrants, providing legal services, workshops and even sanctuary in some churches. I have been reading a lot about fundraising metrics recently and wonder how much time I should spend figuring out our retention rates and return on investment and that kind of thing? We have three paid staff: I am the development director and we have an executive director and a director of programming. We have about 100 volunteers and serve 2,500 people a year, and growing. We have about 1,000 individual donors as well as a number of faith-based organizations who are partners in a variety of ways. Sometimes we make money from workshops. We are all stretched thin but I want to run a good development program. What is the value of all this data?

Continue reading
881 Hits

Moving Members Up The Giving Ladder

Moving Members Up The Giving Ladder

Moving donors up the giving ladder is one of the prime reasons to keep a donor database. Here are some tips for how to prepare to ask your members to move up the giving ladder.

Creating a Reality-Based Gift Chart

Compile an A to Z listing of all current donors and lapsed donors—no more than three years (excluding those whose reason for lapsing is known).

Continue reading
4389 Hits

Cultivating Your Donor Database Gives You Opportunities to Reach Out

Cultivating Your Donor Database Gives You Opportunities to Reach Out

Going back and cultivating your database will give you additional opportunities to reach out. Run periodic reports to find your lapsed donors, for example people who haven’t donated in the last 6 months. Use those reports for additional donor outreach.

Both the Donor and the Donation Report are good to use. For instance, you might want to usee

Continue reading
1413 Hits

How to figure Retention and Attrition Rate in FundRaiser

How to figure Retention and Attrition Rate in FundRaiser

In Kim Klein's article on stopping a subtle decline in donations, she mentions the importance knowing your donor retention and attrition rates. You can figure donor retention (how many you have kept) and atttrition (how many you lost) easily using Fundraiser. 

Both are calculated by taking all the donors you had in the previous calendar year and comparing which of those donors gave in the most current complete calendar year. In other words, which of the people who gave in 2014 also gave in 2015? Expressing that number as a percentage of loss gives you your attrition rate; expressed as a percentage of renewal gives you your retention rate.

Continue reading
2785 Hits
Wait a minute, while we are rendering the calendar
mode code importing csv GivingTuesday donor slip premiums happiness communications monthly giving word processor case study online donations fundraising letters Thank You operational costs role of nonprofits user spotlights social media operating systems lapsed donor motivation password protection NCOA processing Crowdfunding Campaign major gift prospects reports new leadership volunteering In-Kind gifts change of address updating Snow Birds Codes data entry donor attrition rate Facebook campaign fundraising gift entry follow up online donations development director announcements in honor of donations nonprofit fundraising budget tribute gifts accounting software appeal letters mission driven motivation code look and feel pledges giving levels ROI building donor relationships GoFundMe project how-to videos solicitors updates targeted mailings Volunteer module disaster relief small donations Excel campaign management security donation history volunteers corporate sponsors foundations major donors Company culture membersip benefits custom page community broadcasting grassroots campaign moves management spreadsheets correspondence grants donor contact information support community arts nonprofits Groupings training tip donor recognition data conversion customer service merge fields annual maintenance plan board members PayPal Resiliency flash sales customer portal endowment campaign tax summary letters event management banquet relationship tracking office donor arts tech tip End of Year Letters Alternative Addresses alumni Facebook segmenting donors animal rescue product news recurring gifts features data analysis Reporting to IRS membership programs phoning donors welcome packet donor retention rate training add ons raffle general #GivingTuesday advanced tab increasing giving amounts ticket sales capital campaign community supported gardens spare fields the Ask charity golf tournaments backing up data annual campaign Donor Portal upgrade LYBUNTS National Change of Address understanding giving trends overview publicity materials on site training FundRaiser Spark government grants memorial giving Congratulations upgrading donors donor attrition donor loyalty membership benefits ticketsales thank you letters

Connect With Us

  800-880-3454 ext 3
  Email Us
  Request More Information
      8:30AM-5:30PM CST

Customer Portal Login Form

User Name:

If you are not sure about your Customer User Name, please call 800-543-4131 and we will be able to help you.

Or you have lost your password, Request Password