FundRaiser Blog

The FundRaiser Software Blog is an excellent resource for nonprofit organizations looking to learn more about fundraising, donor management, membership management, and much more.

Subscribe to this list via RSS Blog posts tagged in customer service

"What does it feel like to watch FundRaiser move into a new phase?" I asked FundRaiser founder Gene Weinbeck, who retired last year after a gradual turn over of leadership to Autumn and Joshua Shirley. He stopped by the FundRaiser office  last week to join in the fun of celebrating birthdays for several staff members who, like himself, were born in January. 

After a thoughtful pause, he shared these reflections on the past, present and future of FundRaiser... 

Continue reading
in About us 291

Our Mission:  FundRaiser Software proudly stands for Integrity, Approachability, Responsiveness, and Excellence in service and product.

A couple of weeks ago, I took the time to step back and reflect on why I am so committed to my work at FundRaiser. With my husband and FundRaiser co-owner, Joshua Shirley, I spent the weekend quietly reviewing where we are in relation to the FundRaiser. In the process, I reread the FundRaiser mission, thinking that with all the recent changes, perhaps we needed to update it. I was delighted to feel how fresh and alive this mission is for me. I thought, "This is why we do it—we do this because it means something to us to be working with the people we work with. We chose a career that helps us help the people that help. It allows us to support those who do that. We help helpers."

I'm aware that I only have so much energy and time, and that how I spend my life matters. The same is true for you, our customers. Your life matters and so does what you do with it. People who work at nonprofits take this to heart in a special way, which is why we love supporting you. I think our work will become even more important in the coming years. Nonprofits will need to step up and become more stable, and I am even more glad to be a part of this. We have always focused on helping as much as we can, and I can see how much the work of helping where it is needed is falling on the shoulders of the nonprofit sector. 

Continue reading
in About us 278

EasyBlog Calendar

Loading ...

EasyBlog Tag Cloud

add ons product news training annual campaign flash sales training tip Congratulations social media End of Year Letters National Change of Address alumni segmenting donors change of address updating operational costs grants general phoning donors premiums tech tip case study building donor relationships community supported gardens donor loyalty overview Excel thank you letters solicitors word processor grassroots campaign donor slip membersip benefits reports Company culture small donations corporate sponsors user spotlights updates Reporting to IRS pledges board members increasing giving amounts nonprofit fundraising publicity materials donor attrition support donor retention rate relationship tracking look and feel budget in honor of donations Thank You advanced tab volunteers online donations appeal letters community arts nonprofits membership programs backing up data community broadcasting volunteering In-Kind gifts targeted mailings lapsed donor major donors donor Donor Portal correspondence government grants mission driven NCOA processing spreadsheets customer service on site training membership benefits operating systems fundraising letters GivingTuesday data analysis Facebook event management understanding giving trends fundraising announcements monthly giving disaster relief upgrade foundations campaign management office tribute gifts Groupings charity golf tournaments tax summary letters communications major gift prospects upgrading donors ROI LYBUNTS features donation history donor contact information development director gift entry accounting software Codes custom page data conversion moves management the Ask data entry memorial giving motivation donor attrition rate new leadership capital campaign

Connect With Us

  800-880-3454 ext 3
  Email Us
  Request More Information
      8:30AM-5:30PM CST

Customer Portal Login Form

User Name:

If you are not sure about your Customer User Name, please call 800-543-4131 and we will be able to help you.

Or you have lost your password, Request Password