FundRaiser Blog

The FundRaiser Software Blog is an excellent resource for nonprofit organizations looking to learn more about fundraising, donor management, membership management, and much more.

Changing from Membership to Non-Member Organization

Changing from Membership to Non-Member Organization

Dear Kim,

I am the director of a membership nonprofit and our board is thinking about changing us to a non-member organization to help us refocus our efforts to serve our clientele, clean up organizationally and become more streamlined and efficient. Would this be a mistake and how tough is it to do this? What is the real question we should be asking ourselves to help determine whether we should be a non-member or member nonprofit?
—Members Only

Dear Only,

Let’s start with your last question, which is an excellent one. You should be asking, “What role do we want people to play in our organization who are not board or staff?” Generally groups that want members want not only the financial support of membership dues, but also political support and a broader community to which to be accountable. In highly membership driven organizations, such as unions, members run for office, set organizational direction, and turn out in numbers for demonstrations when that is necessary. Usually members get something back for their contribution, which can be very tangible, such as access to a gym or decent working conditions, or more symbolic such as tote bags or pins, which stand for commercial free television or saving the environment. I don’t think that ceasing to be a membership organization will have all the effects you describe—a streamlined, efficient and cleaned up organization. Many membership organizations are very efficient and many non-member groups are not. You imply that your members are different from your clients. This structure may be causing some problems. Normally members are people who also who use a service—religious institutions, museums and theaters; and social service agencies—such as homeless shelters, free clinics, or hot lines–don’t have members.

It also may not be that easy to make this switch, depending on the role that members now play. For example, in many membership groups, the board would have to get approval from the whole membership to dissolve itself, and that dissolution would include the board, which was elected by the members. You will have to look at your by-laws and possibly consult a nonprofit attorney before taking this step.

I would look much more closely at what you think your problems are and what will really solve them. As the saying goes, “Don’t change the tire that isn’t flat.”
—Kim

Originally published in the Grassroots FundRaising Journal. FundRaiser users can subscribe at a special rate of $30/year by entering is "$30" in the coupon code field on the second page of the subscription process.

Read more about how FundRaiser Software can help you with your fundraising:

FundrRaiser's core features

Favorite Feature: the Custom Page
3 Dead-On Grouping Tricks to Treat You Right

Related Posts

Wait a minute, while we are rendering the calendar
holiday giving tech tip campaign management foundations general phoning donors memorial giving campaign spare fields thank you letters donor attrition rate letter templates texting donors giving history flash sales brick campaign merge notes Company culture new leadership GivingTuesday security building donor relationships welcome packet social media donation history Thanksgiving Reminders FundRaiser Basic how to handle auction gifts auction National Change of Address fundraising announcements in honor of donations mailing correspondance happiness volunteers Excel donor online donations segmenting donors product news training how-to videos FundRaiser Hosted Volunteer module Donor Portal premiums large donations board members charity golf tournaments data analysis Resiliency donor recognition donor preferences community supported gardens new donors mission driven direct mail customer service Snow Birds SYBUNTS custom page holiday vacation volunteering government grants accounting software email spreadsheets data conversion salutation planning technical support motivation code donor prospects donor targeting annual maintenance plan Facebook campaign repeat donors Reporting to IRS membersip benefits Congratulations upgrading donors annual campaign entering auction gifts Facebook ticket sales endowment campaign small donations corporate sponsors training tip development director Importing Data raffle Groupings Personalizing Constant Contact arts gift entry reports gift acceptance policy giving levels role of nonprofits End of Year Letters letter tribute gifts Codes look and feel major gift prospects updates recurring gifts publicity materials holiday letters Task List Network for Good the Ask legacy giving fundraising letters Tickles donor relations pledges donor engagement targeted mailings community broadcasting moves management mode code pictures add ons importing csv appeal letters operating systems backing up data major donors passwords user spotlights follow up ticketsales motivation appeal word processor support on site training membership programs New Year prospects communications NCOA processing customer portal GoFundMe project understanding giving trends case study password protection merge fields banquet transparency LYBUNTS new features Crowdfunding Campaign adding personal notes to letters donor source In-Kind gifts correspondence membership benefits FundRaiser Spark upgrade data entry donor slip budget donor contact information tax summary letters Cloud donor attrition animal rescue donor retention lapsed donor user interface relationship tracking anonymous donors donor loyalty Alternative Addresses community arts nonprofits gift notes field grants Thank You ROI #GivingTuesday event management grassroots campaign donor retention rate donor profile disaster relief advanced tab office new nonprofit new version online donations operational costs alumni monthly giving increasing giving amounts PayPal nonprofit fundraising capital campaign features donor advised funds change of address updating planned giving personalizing letters overview solicitors

Connect With Us

  800-880-3454 ext 3
  Email Us
  Request More Information
  Monday-Friday
      8:30AM-5:30PM CST

Customer Portal Login Form

User Name:
Password:

If you are not sure about your Customer User Name, please call 800-543-4131 and we will be able to help you.

Or you have lost your password, Request Password