FundRaiser Blog

The FundRaiser Software Blog is an excellent resource for nonprofit organizations looking to learn more about fundraising, donor management, membership management, and much more.

Schools improve donations by focusing on their most generous donors, part 1

Schools improve donations by focusing on their most generous donors, part 1

Read Part 2 here

When schools focus their donor cultivation on parents, alumni, and the close relatives of students and alumni, they are likely to see a very positive return. Knowing this has led to increased donations for several schools who are FundRaiser users. They know for a fact that these groups are their most generous because they clearly identified this trend in FundRaiser. Using these same techniques to identify common giving trends, your school – or other non profit— can clarify which of your constituent groups are most supportive.

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Useful Donor Information

Useful Donor Information

Dear Kim,

We have 500 donors, of whom 50 give over $1,000 and another 50 give between $500-999. We do a decent job of keeping in touch with these 100 donors, usually talking to them by phone or visiting the top 20 largest donors at least once a year. I keep all the information on these donors and I am retiring, so cleaning out my files and getting ready to pass this information on to the next person. I have pages of stuff on some people, and almost nothing on others. But what should I have? And what should I delete?

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7 key components for donor cultivation you should be tracking in your donor management software

The true secret of happiness lies in taking a genuine interest in all the daily details of life

Fund-raising has many engaging and inspiring sayings. Three that give insight into donor cultivation are:

People give to people.You don't raise funds; you raise friends.Fund-raising can be summed up in just three words - relationships, relationships, relationships.

At its heart, donor cultivation is about an organization's staff and leadership developing relationships with those capable of giving support and making them friends of the organization.I define donor cultivation as an organization-wide strategy and process to learn more about each donor's interests, desired professional and social contacts, lifestyle, and philanthropic desires so that we can better initiate and respond to contact with a donor in order to develop a stronger relationship with that donor.I can't stress enough how important this definition is - how important it is to the future of an organization's fund-raising efforts. Every successful fund-raising operation cultivates its donors - builds relationships with them. The most successful do it constantly and systematically.Let's parse this 48-word statement and examine its key components. Again, the definition, this time with its key components in bold type:Donor cultivation is an organization-wide strategy and process to learn more about each donor's interests, desired professional and social contacts, lifestyle, and philanthropic desires so that we can better initiate and respond to contact with a donor in order to develop a stronger relationship with that donor.

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Being of Service to Donors


As a development officer in a nonprofit organization you are well positioned to facilitate business and social contacts your donors may wish to make. Once, I had a family foundation that was making substantial gifts, and a donor who was head of a large financial house. I knew the broker-donor wanted to talk about handling the Foundation’s investments, so I put them together. The result was two happy donors and my employer, the Cleveland Orchestra, reaped the benefit of being the matchmaker.

Inviting a donor to a party or event hosted for you by those who are more socially or professionally prominent is a good way to help that donor up the success ladder. Conversely, inviting prominent members of your community to a party hosted for you by a donor who is trying to increase his or her social or professional standing can work just as well.

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Keeping in Touch with Donors

Preparation makes informal meetings go smoothly

Even if you successfully get donors to make site visits and are able to reach out to them as described above, it is not enough. You need to do more to keep in touch. After all, how many times a year will a donor be willing to come to the organization, or how frequently can you call for an appointment without becoming a pest? Besides, there are other ways to communicate and express interest in donors. Let’s begin by looking at communication that is more about the donor than the organization.

Send birthday and other appropriate greeting cards. Send get-well cards and even flowers to a donor in the hospital. Keep your eye open for items about donors in newspapers. When you see one, clip it and send it along with a “congratulations” note to the donor.

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Wait a minute, while we are rendering the calendar
data analysis Reminders corporate sponsors anonymous donors reports National Change of Address donor advised funds look and feel data conversion Personalizing segmenting donors upgrade spreadsheets texting donors salutation large donations endowment campaign annual campaign new nonprofit Snow Birds volunteers advanced tab transparency user spotlights the Ask Thank You GoFundMe project motivation code mode code spare fields adding personal notes to letters Facebook campaign general new leadership password protection change of address updating recurring gifts donor attrition rate in honor of donations tax summary letters giving history government grants add ons volunteering letter annual maintenance plan Constant Contact online donations Alternative Addresses board members lapsed donor communications disaster relief event management merge notes giving levels donor retention tribute gifts accounting software donor prospects Reporting to IRS Tickles Thanksgiving Facebook NCOA processing personalizing letters foundations legacy giving how-to videos Network for Good major donors Importing Data donor recognition gift acceptance policy prospects Codes welcome packet gift notes field technical support security motivation animal rescue donor retention rate how to handle auction gifts ticket sales operating systems Company culture relationship tracking fundraising letters appeal major gift prospects auction donor preferences Excel donor slip case study brick campaign holiday community arts nonprofits features appeal letters passwords publicity materials phoning donors office importing csv donor targeting donor upgrading donors role of nonprofits FundRaiser Basic premiums Task List user interface ROI new donors Congratulations arts pledges nonprofit fundraising planned giving donor source donor engagement campaign customer service holiday letters follow up small donations social media online donations training tip PayPal In-Kind gifts email on site training planning membership programs capital campaign understanding giving trends development director mission driven community supported gardens fundraising direct mail moves management Crowdfunding Campaign customer portal vacation membership benefits grassroots campaign SYBUNTS correspondance banquet mailing community broadcasting FundRaiser Spark merge fields Resiliency LYBUNTS training donor profile donor loyalty entering auction gifts data entry flash sales gift entry Volunteer module donor contact information letter templates campaign management donation history happiness charity golf tournaments custom page word processor donor relations announcements ticketsales pictures GivingTuesday repeat donors raffle updates donor attrition increasing giving amounts solicitors Groupings #GivingTuesday monthly giving memorial giving End of Year Letters correspondence product news overview support new features thank you letters backing up data Donor Portal New Year new version holiday giving Cloud tech tip targeted mailings operational costs grants FundRaiser Hosted membersip benefits budget building donor relationships alumni

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