FundRaiser Blog

The FundRaiser Software Blog is an excellent resource for nonprofit organizations looking to learn more about fundraising, donor management, membership management, and much more.

What to do when you don't have addresses

EmailContact

Hi, Kim:

We urgently need to put out our first fundraising letter ever but only have email addresses for people (and in some cases, phone numbers). Should we send a nice looking letter by email, then follow up by phone, or should we just call to get the snail mail address, send the letter, then call again to try to schedule a face-to-face meeting?

~The Conundrums of Virtual Life

Dear Conundrum:

Just use the e-mail addresses you have for correspondence.  E-mail is mail, just sent over the internet instead of through the Post Office.  An advantage of e-mail is that you might be able to set up the meeting by e-mail.  Be sure to include a link so that people can give on-line at the time they get your e-mail.

For those people you know well enough, consider skipping the e-mail and phoning to set up a meeting.  And think about whether you really need to try to see all the people who you have e-mails for—you may want to segment to just the ones most likely to make a big gift.

Good luck!

~Kim Klein

Originally published in the Grassroots FundRaising Journal. FundRaiser users can subscribe at a special rate of $ 30/year by entering is "$30" in the coupon code field on the second page of the subscription process.

To learn more about how FundRaiser can help you stay in touch with donors:

Take an online guided tour of FundRaiser

Learning from experience makes you richer, wiser, ...
5 Ways to Manage Address Changes for a Donors on t...

Related Posts

Wait a minute, while we are rendering the calendar
customer service End of Year Letters online donations letter templates technical support ticketsales in honor of donations annual campaign donor profile correspondence announcements donor retention rate phoning donors data conversion donor attrition rate #GivingTuesday upgrade event management grants importing csv data analysis reports thank you letters role of nonprofits upgrading donors password protection add ons operating systems endowment campaign New Year lapsed donor general motivation new version Snow Birds FundRaiser Spark LYBUNTS PayPal capital campaign features entering auction gifts social media new features pledges Reminders mission driven membersip benefits animal rescue GoFundMe project appeal letters corporate sponsors auction community arts nonprofits motivation code data entry Donor Portal volunteers Company culture support custom page Thank You Thanksgiving brick campaign donor source fundraising personalizing letters Constant Contact community supported gardens memorial giving on site training giving history nonprofit fundraising Crowdfunding Campaign giving levels Resiliency building donor relationships user interface follow up advanced tab development director Codes updates Facebook understanding giving trends how-to videos spare fields segmenting donors operational costs welcome packet solicitors charity golf tournaments merge notes overview training product news major donors campaign management Facebook campaign ticket sales vacation flash sales moves management volunteering arts case study GivingTuesday publicity materials donor attrition banquet how to handle auction gifts change of address updating Tickles small donations increasing giving amounts raffle targeted mailings major gift prospects board members gift entry word processor online donations donor preferences membership programs customer portal pictures Excel accounting software foundations happiness donor slip In-Kind gifts Groupings new leadership monthly giving donor contact information relationship tracking user spotlights donation history backing up data communications recurring gifts donor premiums SYBUNTS donor loyalty community broadcasting tax summary letters office mode code donor targeting fundraising letters training tip gift notes field correspondance government grants disaster relief NCOA processing donor recognition merge fields budget ROI National Change of Address grassroots campaign membership benefits alumni look and feel Task List tech tip Reporting to IRS Alternative Addresses tribute gifts the Ask annual maintenance plan adding personal notes to letters Volunteer module security Congratulations Network for Good spreadsheets Personalizing

Connect With Us

  800-880-3454 ext 3
  Email Us
  Request More Information
  Monday-Friday
      8:30AM-5:30PM CST

Customer Portal Login Form

User Name:
Password:

If you are not sure about your Customer User Name, please call 800-543-4131 and we will be able to help you.

Or you have lost your password, Request Password