FundRaiser Annual Maintenance Plans (AMP)
We believe passionately that prompt, available, friendly tech support is our obligation to our users, and we are proud that our users consistently rate our support as excellent. In fact, many of our users have told us that the support they received during their evaluation of software packages was a deciding factor in their purchase of FundRaiser over others.
When it comes to the bottom line, having a good program is great but even with the best software and a top-notch IT staff, help is sometimes needed. That's why we have designed our support policy to be easy to understand, and easy to afford!
- Every new purchase of FundRaiser Spark, Select and Professional includes 90 days of free AMP!
- AMP is automatically included with our online versions: Spark Online, Select Online, and Professional Online.
What's included with your Annual Maintenance Plan?
AMP is designed to include everything you need to have a successful experience with FundRaiser Software:
Receive all the help you need with Unlimited Technical Support via phone, email, or remote desktop
Keep up-to-date with the newest features & fixes with all Program Updates. (Updates are installed automatically with all Online versions)
Get up to speed on the software fast with access to live web-based Training. Three Training Credits are included in your purchase of any of our installed or online products, and additional credits can be purchased for $50 each, with a discount for multiple credits
Train volunteers and new staff members to use the software with unlimited access to the free Overview training session
View Training Videos on-demand in the Customer Portal for free
Tell us what you need with access to the FundRaiser Wish List
Get answers fast and chat with other FundRaiser Users in our Forum available in our Customer Portal