Today I was looking through my emails and I noticed that I have quite a few from customers who want me to update their contact information for billing purposes in our database. I’m happy to do this, of course, but I also wanted to point out a way that you, as a FundRaiser customer, can control your own contact information. Accessing this information through our Customer Portal is just for you!
You can log in, set up multiple users, view free training videos, review help technical support help documents and interact with other users and the FundRaiser staff through the Support Forum. Make sure you contact our Technical Support staff to obtain your username or you can reset your password on your own from the login page.
Currently under development is the ability to view payment history, invoices; and to renew your Annual Maintenance Plan from the Customer Portal. You’ve probably heard of our Donor Portal, an online extension to FundRaiser that; allows your donors to go in and create an account, donate, and update their own contact information; all of which streams into FundRaiser automatically. This same functionality will be the backbone of our Customer Portal. We are so confident in our product that we use it to communicate with you.