FundRaiser Blog

The FundRaiser Software Blog is an excellent resource for nonprofit organizations looking to learn more about fundraising, donor management, membership management, and much more.

Treatment for database growing pains and head banging


When you decide to move into a more advanced FundRaiser program, it usually means that your organization is in a time of positive change: your organization is growing and having enough success that you can no longer make due with the limitations of your previous software. You make the jump to a more powerful program, open it up and then try to get as comfortable as you used to be with the old software.

I had that kind of positive confusion on my mind when I went over to the FundRaiser Tech Support department and asked Jonathan what would be his ‘best advice’ for organizations who were having 'software growing pains.' He had some great suggestions, but overall it boiled down to this simple piece of advice:

Continue reading
5936 Hits

Donor management software for Macs

Red apple

If you have a Mac computer and are looking for a donor management system, you probably already know that there very few donor management programs written specifically for Mac computers. So what do you do-- just go with the one of the few Mac options out there? That's fine if one of those programs offers exactly the features you want, but given the huge array of donor management programs for Windows users, you might feel a little resentful about being limited in that way.

Good news-- even as a Mac user there are two ways to have nearly as many options in donor management software as Windows users have:

Continue reading
9495 Hits

Best Practices for Coordinating Users in Your Database

When Siena/Francis House began to grow, it also found the need to change how it was using FundRaiser. For one thing, with more staff members simultaneously using the software, FundRaiser was slowing down. For another, more users meant more need to coordinate work within the database.

Siena/Francis House is Nebraska’s largest shelter serving homeless men, women, and children, and growing quickly. In the past seven years, “we’ve grown from 86 to 222 beds for the men guests. Within 2 months of building the new men’s shelter, we were laying down mats for overflow. Depending on the weather, we now house as many as 300 to 350 men, women and children guests a night and serve 900 meals a day. We’re expanding our women’s shelter soon to double the number of women we can help,” says Marge Harman, Information Technology Administrator for the organization.

Continue reading
5349 Hits

Changing Contact Information

Today I was looking through my emails and I noticed that I have quite a few from customers who want me to update their contact information for billing  purposes in our database. I’m happy to do this, of course, but I also wanted to  point out a way that you, as a FundRaiser customer, can control your own contact information.  Accessing this information through our Customer Portal is just for you!

You can log in, set up multiple users, view free training videos, review help technical support help documents and interact with other users and the FundRaiser staff through the Support Forum.  Make sure you contact our Technical Support staff to obtain your username or you can reset your password on your own from the login page.

Continue reading
1427 Hits

Changing Contact Information

Today I was looking through my emails and I noticed that I have quite a few from customers who want me to update their contact information for billing  purposes in our database. I’m happy to do this, of course, but I also wanted to  point out a way that you, as a FundRaiser customer, can control your own contact information.  Accessing this information through our Customer Portal is just for you!

You can log in, set up multiple users, view free training videos, review help technical support help documents and interact with other users and the FundRaiser staff through the Support Forum.  Make sure you contact our Technical Support staff to obtain your username or you can reset your password on your own from the login page.

Continue reading
5042 Hits

NRB 2011

It was exciting and rewarding to visit the National Religious Broadcasters (NRB) convention for 2011. Autumn and I met so many people who are continuing to increase their reach on the world and were looking for a way to keep the relationships with their contacts intact. We are happy to announce two new FundRaiser Basic users, Revelation Ministries and Faith Radio. Our new FundRaiser Online user is Focus on Life radio. We hope in the years to come their efforts are maximized and personal.

4663 Hits

Become a beta tester for FundRaiser Donor Portal - Volunteer Features

The Volunteer features of the Donor Portal integrate volunteering scheduling features on your website with your desktop version of FundRaiser.  If you are a current FundRaiser user and are interested in being a beta tester for Volunteer features of the Donor Portal, let us know. Beta testing is starting  soon. Now is your chance to give input into development as well as test and use the new features. Contact Autumn Shirley at 800-880-3454 ext 302

6499 Hits
Wait a minute, while we are rendering the calendar
repeat donors importing csv flash sales donor relations new leadership donor contact information new version donor attrition Thanksgiving community supported gardens membership benefits community arts nonprofits donor loyalty capital campaign lapsed donor Groupings gift acceptance policy National Change of Address planned giving donor prospects alumni donor recognition grants In-Kind gifts annual maintenance plan add ons solicitors announcements welcome packet moves management relationship tracking FundRaiser Basic direct mail disaster relief data entry features membersip benefits user spotlights FundRaiser Spark NCOA processing Facebook donor slip memorial giving Alternative Addresses communications donor preferences advanced tab event management Network for Good PayPal product news board members ticketsales #GivingTuesday donor source donor Resiliency nonprofit fundraising small donations anonymous donors upgrade case study merge notes planning correspondence major donors general donor retention social media corporate sponsors gift notes field tech tip change of address updating Codes Snow Birds donor engagement security gift entry password protection online donations custom page Facebook campaign large donations holiday giving passwords backing up data LYBUNTS motivation code accounting software spreadsheets mode code operational costs development director community broadcasting follow up letter templates operating systems arts the Ask New Year legacy giving look and feel GoFundMe project merge fields data analysis ROI donation history Reminders data conversion GivingTuesday adding personal notes to letters raffle role of nonprofits pictures tax summary letters how to handle auction gifts Reporting to IRS Importing Data targeted mailings online donations Crowdfunding Campaign End of Year Letters donor targeting building donor relationships appeal letters donor profile budget major gift prospects how-to videos user interface on site training charity golf tournaments tribute gifts mission driven publicity materials Donor Portal in honor of donations thank you letters training tip transparency fundraising increasing giving amounts recurring gifts Thank You motivation new donors Tickles endowment campaign pledges updates government grants donor advised funds entering auction gifts foundations Task List Company culture correspondance salutation upgrading donors FundRaiser Hosted banquet auction personalizing letters premiums appeal happiness Excel texting donors membership programs understanding giving trends Congratulations holiday letters phoning donors volunteers monthly giving prospects giving levels Volunteer module animal rescue technical support brick campaign SYBUNTS giving history Constant Contact Personalizing spare fields overview word processor customer service mailing new nonprofit office fundraising letters training ticket sales new features email donor attrition rate vacation grassroots campaign campaign management holiday support letter annual campaign segmenting donors volunteering Cloud customer portal donor retention rate reports campaign

Connect With Us

  800-880-3454 ext 3
  Email Us
  Request More Information
  Monday-Friday
      8:30AM-5:30PM CST

Customer Portal Login Form

   

The customer portal is unavailable. If you need support please reach out to support@fundraisersoftware.com Thank you.

 

  User Name:
  Password:

If you are not sure about your Customer User Name, please call 800-543-4131 and we will be able to help you.

Or you have lost your password, Request Password