FundRaiser Blog

The FundRaiser Software Blog is an excellent resource for nonprofit organizations looking to learn more about fundraising, donor management, membership management, and much more.

Treatment for database growing pains and head banging


When you decide to move into a more advanced FundRaiser program, it usually means that your organization is in a time of positive change: your organization is growing and having enough success that you can no longer make due with the limitations of your previous software. You make the jump to a more powerful program, open it up and then try to get as comfortable as you used to be with the old software.

I had that kind of positive confusion on my mind when I went over to the FundRaiser Tech Support department and asked Jonathan what would be his ‘best advice’ for organizations who were having 'software growing pains.' He had some great suggestions, but overall it boiled down to this simple piece of advice:

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Donor management software for Macs

Red apple

If you have a Mac computer and are looking for a donor management system, you probably already know that there very few donor management programs written specifically for Mac computers. So what do you do-- just go with the one of the few Mac options out there? That's fine if one of those programs offers exactly the features you want, but given the huge array of donor management programs for Windows users, you might feel a little resentful about being limited in that way.

Good news-- even as a Mac user there are two ways to have nearly as many options in donor management software as Windows users have:

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Best Practices for Coordinating Users in Your Database

When Siena/Francis House began to grow, it also found the need to change how it was using FundRaiser. For one thing, with more staff members simultaneously using the software, FundRaiser was slowing down. For another, more users meant more need to coordinate work within the database.

Siena/Francis House is Nebraska’s largest shelter serving homeless men, women, and children, and growing quickly. In the past seven years, “we’ve grown from 86 to 222 beds for the men guests. Within 2 months of building the new men’s shelter, we were laying down mats for overflow. Depending on the weather, we now house as many as 300 to 350 men, women and children guests a night and serve 900 meals a day. We’re expanding our women’s shelter soon to double the number of women we can help,” says Marge Harman, Information Technology Administrator for the organization.

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Changing Contact Information

Today I was looking through my emails and I noticed that I have quite a few from customers who want me to update their contact information for billing  purposes in our database. I’m happy to do this, of course, but I also wanted to  point out a way that you, as a FundRaiser customer, can control your own contact information.  Accessing this information through our Customer Portal is just for you!

You can log in, set up multiple users, view free training videos, review help technical support help documents and interact with other users and the FundRaiser staff through the Support Forum.  Make sure you contact our Technical Support staff to obtain your username or you can reset your password on your own from the login page.

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Changing Contact Information

Today I was looking through my emails and I noticed that I have quite a few from customers who want me to update their contact information for billing  purposes in our database. I’m happy to do this, of course, but I also wanted to  point out a way that you, as a FundRaiser customer, can control your own contact information.  Accessing this information through our Customer Portal is just for you!

You can log in, set up multiple users, view free training videos, review help technical support help documents and interact with other users and the FundRaiser staff through the Support Forum.  Make sure you contact our Technical Support staff to obtain your username or you can reset your password on your own from the login page.

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NRB 2011

It was exciting and rewarding to visit the National Religious Broadcasters (NRB) convention for 2011. Autumn and I met so many people who are continuing to increase their reach on the world and were looking for a way to keep the relationships with their contacts intact. We are happy to announce two new FundRaiser Basic users, Revelation Ministries and Faith Radio. Our new FundRaiser Online user is Focus on Life radio. We hope in the years to come their efforts are maximized and personal.

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Become a beta tester for FundRaiser Donor Portal - Volunteer Features

The Volunteer features of the Donor Portal integrate volunteering scheduling features on your website with your desktop version of FundRaiser.  If you are a current FundRaiser user and are interested in being a beta tester for Volunteer features of the Donor Portal, let us know. Beta testing is starting  soon. Now is your chance to give input into development as well as test and use the new features. Contact Autumn Shirley at 800-880-3454 ext 302

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Wait a minute, while we are rendering the calendar
campaign change of address updating thank you letters SYBUNTS how to handle auction gifts raffle auction Network for Good campaign management appeal letters anonymous donors upgrading donors corporate sponsors donor recognition custom page office online donations new leadership security FundRaiser Basic prospects small donations targeted mailings Cloud the Ask recurring gifts merge notes memorial giving support pictures solicitors follow up donor contact information legacy giving donor source letter templates donor relations new features gift entry data entry spare fields password protection major donors government grants fundraising letters how-to videos mode code reports Groupings grants major gift prospects community arts nonprofits donor loyalty End of Year Letters understanding giving trends board members operational costs tech tip community broadcasting happiness nonprofit fundraising accounting software membership programs gift notes field disaster relief Facebook campaign spreadsheets correspondence appeal banquet phoning donors ROI fundraising donor attrition welcome packet donor retention giving history LYBUNTS upgrade FundRaiser Spark Resiliency Congratulations increasing giving amounts planning updates new donors lapsed donor role of nonprofits training tip brick campaign Thanksgiving Snow Birds donor retention rate holiday letters donor planned giving holiday on site training Crowdfunding Campaign FundRaiser Hosted #GivingTuesday capital campaign ticketsales donor preferences monthly giving PayPal social media donation history donor profile donor prospects Codes Thank You grassroots campaign repeat donors flash sales moves management National Change of Address Constant Contact Facebook Tickles holiday giving In-Kind gifts Task List alumni texting donors volunteers publicity materials ticket sales Reporting to IRS add ons GoFundMe project NCOA processing premiums customer service New Year training development director direct mail Volunteer module pledges GivingTuesday passwords online donations importing csv look and feel Donor Portal general data conversion event management arts Importing Data user interface correspondance personalizing letters adding personal notes to letters announcements case study email new nonprofit building donor relationships Personalizing donor slip Reminders product news giving levels overview large donations transparency Company culture new version operating systems foundations segmenting donors data analysis annual campaign donor advised funds volunteering relationship tracking budget tax summary letters entering auction gifts Excel advanced tab donor attrition rate customer portal tribute gifts motivation word processor backing up data vacation mission driven features user spotlights communications charity golf tournaments animal rescue merge fields community supported gardens gift acceptance policy annual maintenance plan membership benefits salutation letter in honor of donations Alternative Addresses membersip benefits donor engagement endowment campaign technical support mailing motivation code donor targeting

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