FundRaiser Blog

The FundRaiser Software Blog is an excellent resource for nonprofit organizations looking to learn more about fundraising, donor management, membership management, and much more.

Treatment for database growing pains and head banging


When you decide to move into a more advanced FundRaiser program, it usually means that your organization is in a time of positive change: your organization is growing and having enough success that you can no longer make due with the limitations of your previous software. You make the jump to a more powerful program, open it up and then try to get as comfortable as you used to be with the old software.

I had that kind of positive confusion on my mind when I went over to the FundRaiser Tech Support department and asked Jonathan what would be his ‘best advice’ for organizations who were having 'software growing pains.' He had some great suggestions, but overall it boiled down to this simple piece of advice:

Continue reading
6394 Hits

Donor management software for Macs

Red apple

If you have a Mac computer and are looking for a donor management system, you probably already know that there very few donor management programs written specifically for Mac computers. So what do you do-- just go with the one of the few Mac options out there? That's fine if one of those programs offers exactly the features you want, but given the huge array of donor management programs for Windows users, you might feel a little resentful about being limited in that way.

Good news-- even as a Mac user there are two ways to have nearly as many options in donor management software as Windows users have:

Continue reading
9951 Hits

Best Practices for Coordinating Users in Your Database

When Siena/Francis House began to grow, it also found the need to change how it was using FundRaiser. For one thing, with more staff members simultaneously using the software, FundRaiser was slowing down. For another, more users meant more need to coordinate work within the database.

Siena/Francis House is Nebraska’s largest shelter serving homeless men, women, and children, and growing quickly. In the past seven years, “we’ve grown from 86 to 222 beds for the men guests. Within 2 months of building the new men’s shelter, we were laying down mats for overflow. Depending on the weather, we now house as many as 300 to 350 men, women and children guests a night and serve 900 meals a day. We’re expanding our women’s shelter soon to double the number of women we can help,” says Marge Harman, Information Technology Administrator for the organization.

Continue reading
5724 Hits

Changing Contact Information

Today I was looking through my emails and I noticed that I have quite a few from customers who want me to update their contact information for billing  purposes in our database. I’m happy to do this, of course, but I also wanted to  point out a way that you, as a FundRaiser customer, can control your own contact information.  Accessing this information through our Customer Portal is just for you!

You can log in, set up multiple users, view free training videos, review help technical support help documents and interact with other users and the FundRaiser staff through the Support Forum.  Make sure you contact our Technical Support staff to obtain your username or you can reset your password on your own from the login page.

Continue reading
1427 Hits

Changing Contact Information

Today I was looking through my emails and I noticed that I have quite a few from customers who want me to update their contact information for billing  purposes in our database. I’m happy to do this, of course, but I also wanted to  point out a way that you, as a FundRaiser customer, can control your own contact information.  Accessing this information through our Customer Portal is just for you!

You can log in, set up multiple users, view free training videos, review help technical support help documents and interact with other users and the FundRaiser staff through the Support Forum.  Make sure you contact our Technical Support staff to obtain your username or you can reset your password on your own from the login page.

Continue reading
5470 Hits

NRB 2011

It was exciting and rewarding to visit the National Religious Broadcasters (NRB) convention for 2011. Autumn and I met so many people who are continuing to increase their reach on the world and were looking for a way to keep the relationships with their contacts intact. We are happy to announce two new FundRaiser Basic users, Revelation Ministries and Faith Radio. Our new FundRaiser Online user is Focus on Life radio. We hope in the years to come their efforts are maximized and personal.

4962 Hits

Become a beta tester for FundRaiser Donor Portal - Volunteer Features

The Volunteer features of the Donor Portal integrate volunteering scheduling features on your website with your desktop version of FundRaiser.  If you are a current FundRaiser user and are interested in being a beta tester for Volunteer features of the Donor Portal, let us know. Beta testing is starting  soon. Now is your chance to give input into development as well as test and use the new features. Contact Autumn Shirley at 800-880-3454 ext 302

6915 Hits
Wait a minute, while we are rendering the calendar
GivingTuesday community arts nonprofits custom page follow up backing up data volunteers on site training donor retention giving history correspondence texting donors online donations animal rescue the Ask online donations community supported gardens publicity materials Excel mailing development director auction donation history National Change of Address legacy giving personalizing letters motivation code merge fields charity golf tournaments grassroots campaign look and feel technical support adding personal notes to letters passwords Thanksgiving holiday giving small donations understanding giving trends banquet NCOA processing Crowdfunding Campaign End of Year Letters donor preferences membersip benefits annual maintenance plan Alternative Addresses word processor phoning donors new version premiums security change of address updating password protection data conversion announcements email holiday ticketsales endowment campaign annual campaign Congratulations mode code tribute gifts nonprofit fundraising Facebook campaign how-to videos appeal letters appeal pictures segmenting donors membership benefits features In-Kind gifts PayPal Reporting to IRS tax summary letters relationship tracking donor slip customer portal New Year data entry brick campaign Donor Portal campaign planning upgrade entering auction gifts fundraising letters Network for Good donor advised funds donor contact information disaster relief membership programs case study monthly giving mission driven campaign management gift entry donor recognition Tickles arts recurring gifts spreadsheets donor profile community broadcasting overview importing csv welcome packet donor relations letter templates grants donor retention rate #GivingTuesday user interface social media Cloud customer service repeat donors Importing Data Codes in honor of donations spare fields LYBUNTS budget ROI anonymous donors board members donor source updates data analysis foundations advanced tab Task List Reminders large donations merge notes ticket sales prospects accounting software pledges FundRaiser Basic new features Company culture corporate sponsors event management thank you letters major gift prospects new leadership increasing giving amounts communications vacation role of nonprofits giving levels GoFundMe project alumni transparency happiness letter volunteering flash sales moves management building donor relationships operational costs Constant Contact Personalizing new nonprofit training tip gift notes field Resiliency planned giving how to handle auction gifts FundRaiser Spark tech tip training donor targeting donor holiday letters Groupings general gift acceptance policy operating systems correspondance targeted mailings Volunteer module government grants reports product news salutation donor engagement fundraising donor prospects major donors donor attrition office raffle Facebook new donors solicitors donor attrition rate motivation Snow Birds support donor loyalty upgrading donors lapsed donor memorial giving SYBUNTS add ons FundRaiser Hosted Thank You capital campaign user spotlights direct mail

Connect With Us

  800-880-3454 ext 3
  Email Us
  Request More Information
  Monday-Friday
      8:30AM-5:30PM CST

Customer Portal Login Form

   

The customer portal is unavailable. If you need support please reach out to support@fundraisersoftware.com Thank you.

 

  User Name:
  Password:

If you are not sure about your Customer User Name, please call 800-543-4131 and we will be able to help you.

Or you have lost your password, Request Password