End User License Agreement

FundRaiser Software (“FundRaiser”) grants a license for the use of the FundRaiser product to Licensee upon the condition that all of the terms contained in this License Agreement ("Agreement") are accepted.

Grant of license

License to Use - Licensee is granted for either a trial period or perpetually as the case may be, a non-exclusive and non-transferable license ("License") to use the accompanying software in machine-readable form, together with accompanying documentation ("Software"), solely for their lawful use. No license is granted to Customer for any other purpose. Customer shall not distribute the Software, in whole or in part, to any third party.

Organizational License - In addition FundRaiser grants the Licensee permission to install the software on as many PC's as required to support the organization which purchased the software. However the number of simultaneous usages of the software is determined by the number of users specified at time of purchase.

Restricted Use - The Licensee may only use this Software for the organization which originally purchased the software. The rights granted here may not be transferred to another organization except with the express written permission of FundRaiser. The Licensee may make copies of the software for backup purposes or to use on other machines within the organization. At no time may the Licensee distribute or sell a copy of the software to another organization for ongoing usage.

Remote Access

It is illegal to use the Advantage Local Server with an application server product to access the database on behalf of remote computers. If you intend to remotely access FundRaiser Select or Professional using an application server like Citrix or Terminal Services you must purchase the Client/Server option which provides the legal access necessary to service the remote computer.

Software Ownership/Intellectual Property

This license is NOT a sale of the Software, Intellectual Property nor a waiver of the rights of FundRaiser under the U.S. copyright laws or any other Federal, State or applicable laws. The Software in source code form remains a confidential trade secret of FundRaiser, and this License does not give any rights to reverse engineer, decipher, decompile, modify or disassemble the Software, incorporate the software into any other product or develop derivative works of the Software.

Confidentiality

Licensee shall not disclose or use any Confidential Information except as expressly permitted under this Agreement. Licensee shall hold all Confidential Information in confidence during the term of this Agreement and for a period of three (3) years after the termination of this Agreement. Licensee shall take all reasonable steps to ensure that confidential Information is not disclosed or distributed by its employees or agents to third parties who are not subject in writing to the confidentiality obligations of this agreement.

Limited Warranty

FundRaiser warrants that for a period of ninety (90) days the media on which the software is furnished, if any, will be free of defects in materials and workmanship under normal use. Otherwise, the Software is provided "AS IS" without a warranty of any kind. This limited warranty extends only to the original Licensee. Licensee's exclusive remedy and Vendor's entire liability under this limited warranty will be the correction of defects in media or replacement of media, if any, or refunding the amount of the program purchase. FundRaiser does not warrant that the software will operate in combinations other than as specified in any accompanying documentation, or that the operation of the software will be uninterrupted or error-free. Disclaimer of Warranty - EXCEPT AS SPECIFIED IN THIS LICENSE, ALL EXPRESS OR IMPLIED CONDITIONS, REPRESENTATIONS AND WARRANTIES, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR NON-INFRINGEMENT, ARE HEREBY EXCLUDED TO THE EXTENT ALLOWED BY APPLICABLE LAW.

Limitation of Liability

IN NO EVENT WILL FUNDRAISER OR ANY OR ALL OF ITS VENDORS BE LIABLE FOR ANY LOST REVENUE, PROFIT OR DATA, OR FOR DIRECT, INDIRECT, CONSEQUENTIAL, INCIDENTAL OR PUNITIVE DAMAGES HOWEVER CAUSED AND REGARDLESS OF THE THEORY OF LIABILITY ARISING OUT OF THE USE OF OR INABILITY TO USE SOFTWARE, EVEN IF FUNDRAISER HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. In no event shall FundRaiser's liability to Customer, whether in contract, tort (including negligence), or otherwise, exceed the license fee paid by Customer for Software. The foregoing limitations shall apply even if the above stated warranty fails of its essential purpose.

Termination

This License will remain in effect for as long as the Licensee continues to use this program. The Licensee may terminate this license at any time by ceasing to use the program, and destroying all copes of the Software. This License will terminate immediately without notice if Customer fails to comply with any provision of this License. Upon termination, Customer must destroy all copies of Software.

Updates

This license only applies to the original software which was delivered. This license does not entitle the customer to updates or upgrades to the software. Product Updates are available from FundRaiser for an extra annual fee.

Lawful Use

This software is licensed to the Licensee for their lawful uses only. Any illegal or terrorist activities that are engaged in supported by this software are strictly forbidden. FundRaiser shall not be held responsible nor have any claim of liability for any illegal acts performed by Licensee that may have been supported by the Software.

Government Restricted Rights

If Customer is acquiring Software including accompanying documentation on behalf of the U.S. Government, the following provisions apply. If Software is supplied to the Department of Defense ("DOD"), Software is subject to "Restricted Rights", as that term is defined in the DOD Supplement to the Federal Acquisition Regulations ("DFAR") in paragraphs DFAR 252.227-7015(b)(6/95) and DFAR 227.7202-3(a). If Software is supplied to any unit or agency of the United States Government other than DOD, the Government's rights in Software will be as defined in paragraphs 52.227-14(g)(2)(6/87) and 52.227-19(6/87) of the Federal Acquisition Regulations ("FAR"). Use, duplication, reproduction or disclosure by the Government is subject to such restrictions or successor provisions.

Governing Law

This agreement and any dispute arising from or relating to the performance or breach hereof shall be governed by and construed and enforced in accordance with the laws of Howell County in the State of Missouri, U.S.A. without reference to conflicts of laws principles, and excluding the United Nations Convention on Contracts for the International Sale of Goods. Severability - If any of the above provisions are held to be in violation of applicable law, void, or unenforceable in any jurisdiction, then such provisions are herewith waived to the extent necessary for the License to be otherwise enforceable in such jurisdiction. However, if in Vendor's opinion deletion of any provisions of the License by operation of this paragraph unreasonably compromises the rights or liabilities of Vendor or its licensors, Vendor reserves the right to terminate the License and refund the fee paid by Customer as Customer's sole and exclusive remedy.

By installing this software, I acknowledge that I have read and fully understand the foregoing information and agree to abide by its terms and conditions.

Security and Encryption Policy

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Are you ready to work with a company that you can identify with? Maybe you've been using fundraising software by a company that isn't providing you with the level of support you need, or you have been limping by with spreadsheets and homemade systems that just aren't cutting it any longer, or maybe you're brand new to the world of development software and you're looking for a good place to start... Whatever your situation is, we can help; it's time to experience

The FundRaiser Difference.

Customer Service

We have earned a reputation for outstanding customer service and excellent donor management software, and we work every day to maintain that reputation. We work tirelessly to make sure that your donor management software is performing for you, and that you receive the support that you deserve. Our customer retention rate is over 90% (we have customers who have used FundRaiser since the DOS days!), and that's not because there isn't anything else out there that can do what our software can, it's because there isn't anyone out there who offers the same level of support and service that we do! But don't take our word for it - take a look at our customer testimonials or ask for references to hear what our customers have to say.

We believe in YOU

At FundRaiser, we take great pride in our work because our job is to support you in your mission. We believe that we work with the very best people in the world, and that motivates us to be our best and to constantly strive to perform at the absolute highest level of service. We're a small company (see next paragraph), and we don't offer the highest salaries or best benefits, but we offer our employees the very unique opportunity to spend their workday helping you make the world a better place. That might sound like a whole lotta lip service, but you'll personally experience that attitude shining through in every FundRaiser Team member that you speak with. Each of us feels passionate about our work to support you in your mission; when you choose to invest in FundRaiser Software, you become a part of the FundRaiser Family, and you can expect to be treated like family.

Small but Mighty!

FundRaiser Software is a small company, and we don't have stock options, or sports stadiums, or million dollar bonuses for our CEO (or anyone else, for that matter), but we guarantee that the customer service we offer is absolutely unmatched. That's because we invest all of our resources into providing unrivaled customer service and ongoing product development. You won't see any FundRaiser billboards, or paid ads on your YouTube videos because the money you spend with FundRaiser goes right back into providing better products and services for you. We can do this because we are a privately-owned company and we're based in a part of the country that offers, among other things, a very low cost of living, so we can operate with exceptionally low overhead. This has allowed us to maintain a steady, organic growth since 1983, and has meant that our company and our finances are very stable, even in tough economic times. We've been here for more than 30 years, and we aren't going anywhere.

Built-in Growth Path

We believe that using any of our FundRaiser programs will help you raise more money for your organization and streamline your fundraising efforts. This success will very likely result in growth within your organization, and, as your organization grows and your needs evolve, you will start to need more out of your donor management software. We believe that your fundraising software should grow with you, so we have designed FundRaiser to do just that: both FundRaiser Spark and FundRaiser Select have a built-in growth path up to the next level, and FundRaiser Professional, our top-level product, includes new features as they are released, so its growth is automatic. You'll always receive 100% credit for the license you already purchased when you upgrade, and your data will transfer seamlessly.

What does this all mean for you, though? It means that you can feel confident that, when you become a member of the FundRaiser Family, you will be able to count on us and our products to serve you well for many years to come. If you have taken the time to read this whole page, then you must like what you see - why not take the leap and experience The FundRaiser Difference for yourself? Call us at 800-880-3454 ext. 3 to learn more about how we can help you!

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Alumni tracking in FundRaiser Software

by Larry Weaver

First, let’s be clear that FundRaiser is not, by design, for alumni tracking, but rather for managing donors and prospective donors, and so you won’t find specific fields for “Class Year” or “Graduation Year”, unless they’ve been created as Spare Fields. FundRaiser is designed for tracking people and their gifts, though, and that’s all alumni are, really, is people.

So what’s different or unique about tracking alumni, specifically? Each of you will have variations, of course, but for me, a few alumni-specific facts come to mind:

Is a name record an alumnus?
Or related to an alumnus?
Or a current student?
What year did/will they graduate?
What was their major interest as a student?
What is their continuing interest as an alumnus?

It’s a simple matter to indicate that a name record is also an alumnus, and/or when they attended/graduated, by using any one of several methods:

Category code(s) to indicate graduation year
User-defined Inclusion (a logical Yes/No checkbox) preference setting
A Spare Field for the graduation year (4-digit numeric field, perhaps)

Linking family members

If you have two alumni in the same family, whether siblings or partners, parents and children, then you’ll probably want to maintain separate name records for each, so that they can be tracked individually. These records can currently be linked through common account numbers (each record having the same account number), and this will help in creating Household records later on. The new Households feature (coming soon) will help in tracking individuals while being able to view combined giving for the household. Any records with matching account numbers will, at your request, be “combined” under a single Household record, allowing individual giving for any household member, as well as being able to see at a glance what other records comprise the household.

Tracking interests

Interests are best tracked using Category Codes, since you can create unlimited codes, practically speaking, and you can assign as many codes to a single name record as needed. Most codes in FundRaiser have a 6-character limit for the code, but they can be numbers or letters or the underscore, which means any one of 37 characters in any of 6 positions. If you do the math (37 to the sixth power), that’s a whopping 2,565,726,409 possible combinations. The point I’m making is that you will most likely never run out of code combinations to use, so you can categorize people in as many different ways as needed. Then use these codes to pull people together into meaningful “Groupings” when doing targeted appeal letters, invitations to events, etc.

Tracking giving

When tracking giving, whether from alumni or others, it’s important to utilize the coding features of FundRaiser, to denote why the donation was made (Motivation code), and, in the case of designated or restricted funds, how that donation is to be used (Purpose code). This allows you to keep track of those who have given for specific reasons, or to specific parts of your missions, so that you can tap into their interests for future appeal letters and events.

When is a gift worth more than its face value?

Another aspect of giving that was mentioned in the lead article is “memorial” giving. These gifts, given in honor of a person or their achievements, or in memory of a loved one or prominent alumnus, can be more valuable than simply their face value, when handled properly. You’ll want to thank folks for their gifts, of course, but you’ll also want to acknowledge those gifts to the person being honored, or to someone close to the person being memorialized, such as the surviving spouse or next of kin. The easiest way to keep track of these gifts is through the Tributes Module (a standard feature of Professional, and an available add-on in Select), which helps automate the whole process, from recording to reporting.

In summary, tracking alumni is not significantly different from tracking any other donor. Just stay focused on what it is about those particular people that you will need to know in order to use that information to your advantage when asking for donations, and record it in a way that makes it easy to pull people into various groupings for targeted appeals. The additional information you may store on alumni gives you different ways to view your donors, and having personal and family relationships easily associated with alumni can be very helpful. Professional gives you some extra tools, but Select can be used to your advantage as well, especially with the soon-to-be-released new feature: Households. By the way, you can get a sneak peak at Households on our website, at "Households Coming Fall 2010 ".

Larry Weaver leads online training for FundRaiser Select and Pro. In his free time Larry enjoys music, motorcycles and being a grandfather.

Resources

Tracking Tributes & Memorials

Who are your most interested donors? special focus on donor management for Schools by Sasha Daucus

FundRaiser Software offers non-profit organizations intuitive donor management software that is easy to learn and easy to use. Three programs, ranging from simple to sophisticated, let you choose the features you need now, while guaranteeing a built-in growth path for the future. Software flexibility, budget options, and superb technical support make FundRaiser Software uniquely adaptable to the needs of non-profit organizations - whatever their mission.

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Features/Products
Feature
Number of Donors	Unlimited	Unlimited	Unlimited
Unlimited Gifts Per Donor
Custom Letters
Targeted Mailings
Built-in Reports
Integrated Word Processor
Canadian User Features
Import & Export Capabilities
Donor Segmentation
Email Correspondence
Membership Management		optional module
Donation Segmentation	(three codes per gift)
Duplicate Checking	Partial
Contact Management	Partial
Recurring Donations	Partial
User-Defined Spare Fields	(three)	(five)	(unlimited)
Event Tracking	Partial	limited
Multi-User Capability	Not Available
Custom Page	Not Available
Reminder System (Tickles)	Not Available
Households	Not Available
In-Kind Donations	Not Available
Bulk Mail Features	Not Available
Solicitor Tracking	Not Available
Pledge Tracking	Not Available	optional module
Volunteer Management	Not Available	optional module
Tributes Management	Not Available	optional module
QuickBooks Integration	Not Available	(optional, third-party integration)	(third-party integration)
Wintix Integration	Not Available	(third-party integration)	(third-party integration)
Premiums Management	Not Available	optional module
Phonathon Management	Not Available	optional module
Complete Campaign Management	Not Available	Not Available
Soft Credits	Not Available	Not Available
Split Donations	Not Available	Not Available
Relationship Tracking	Not Available	Not Available
Rapid Gift Entry	Not Available	Not Available
Online Donations	optional for Spark Online	optional module	optional module
Get Started	Try Online Download	Try Online Download	Try Online Download
Pricing

Single-User Version	$649 installed $69/mo online	$1400+ installed $179/mo online	$3800+ installed $349/mo online
optional modules	N/A	$300-$500	Included
Multiple Users	N/A	$250 each installed +$25/mo online	+$400 each installed
Get Started	Try Online Download	Try Online Download	Try Online Download

Multiple Installation Options

Integrated Growth Path

Extensive Standard Features

Unrivaled Customer Service

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If you have a Multi User license: