A Better World Through You

We believe that supporting our nonprofit customers through excellence in software and service is part of our contribution to a better world.

FundRaiser Annual Maintenance Plans (AMP)

We believe passionately that prompt, available, friendly tech support is our obligation to our users, and we are proud that our users consistently rate our support as excellent. In fact, many of our users have told us that the support they received during their evaluation of software packages was a deciding factor in their purchase of FundRaiser over others.

When it comes to the bottom line, having a good program is great but even with the best software and a top-notch IT staff, help is sometimes needed. That's why we have designed our support policy to be easy to understand, and easy to afford!

  • Every new purchase of FundRaiser Spark, Select and Professional includes 90 days of free AMP!
  • AMP is automatically included with our online versions: Spark Online, Select Online, and Professional Online.

What's included with your Annual Maintenance Plan?

AMP is designed to include everything you need to have a successful experience with FundRaiser Software:

    Receive all the help you need with Unlimited Technical Support via phone, email, or remote desktop
    Keep up-to-date with the newest features & fixes with all Program Updates. (Updates are installed automatically with all Online versions)
    Get up to speed on the software fast with access to live web-based Training. Three Training Credits are included in your purchase of any of our installed or online products, and additional credits can be purchased for $50 each, with a discount for multiple credits
    Train volunteers and new staff members to use the software with unlimited access to the free Overview training session
    View Training Videos on-demand in the Customer Portal for free
    Tell us what you need with access to the FundRaiser Wish List
    Get answers fast and chat with other FundRaiser Users in our Forum available in our Customer Portal

Need Support?

  800-543-4131
  Email Support
  Monday-Friday
      8:30AM-5:30PM CST

People are Talking!

"As a new user of FundRaiser Select I have found that tech support could not have been better. I have had one technical crisis that was responded to within an hour and quickly fixed. On another occasion I asked for instructional support via email. This was also responded to within an hour. What more could one ask for!!!" -- Yvonne C., TMM Family Services, Tucson, AZ

Try FundRaiser Free for 30 Days

Are you ready to see what FundRaiser Software can do for you? Start your free trial today by choosing one of the options below.

Download a Free Trial Start an Online Evaluation Request a CD & Brochure Schedule a Tour

View a Comparison Chart of all three FundRaiser Products

Even when installed as an evaluation copy, all features are available, so you can start using FundRaiser right now. Use it like it's yours: import data, add gifts, print reports, call technical support for assistance or questions... we want you to feel 100% confident that Select is the right fit for your organization!

Try it now, and experience the FundRaiser Difference!

Customer Portal Login Form

   

The customer portal is unavailable. If you need support please reach out to support@fundraisersoftware.com Thank you.

 

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