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"I want to say how much I have enjoyed working with you and with your team. What an amazing company and group of people you have - I read your newsletters and I know from my interactions with your gang that it is a terrific place to work and that is very much reflected in the customer interface! I always know if I call there is always support, a solution. How wonderful that is in this day and age!" - Michelle L, Canadian Digestive Health Foundation
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"I have used FundRaiser in my work with a couple of different nonprofits, and I always come back to them because the software brings a great deal of organization and focus to our work. I also feel like I have a personal relationship with the folks at FundRaiser, which makes working with them a fun experience. Their prompt return of calls, attention to detail and willingness to work outside the box adds up to unparalleled customer service." – John M, Karis, Inc
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“We are very pleased with FundRaiser. Your attention to product development, responsive service, and informative training are great!” - Dave H, Calvary Fellowship Homes, Lancaster, PA
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"Many thanks for your help last week. Yvonne and I learned a lot, and it was a great introduction to the program for me. You were informative, kind and patient." - Annika M., William Newton Healthcare Foundation, Winfield, KS
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"I also want to compliment the gentleman that helped me today with my Fundraiser items. He was very patient and understood the questions and my needs. Absolutely an excellent representative of your organization." - Patti T., VCS, Inc., New York City, NY
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"Thanks! It worked, and I'm a very happy camper." -- Bob W., St. Anthony's Catholic Church, Wichita, Kansas
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"Awesome! I cannot thank you enough for your help. You've saved us lots of headache." -- Leslie M., The Loft Cinema, Tucson, Arizona
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"Now that's service! You left us with our communal jaws hanging... Last week we called you explaining that we had an issue with our FundRaiser program - you corrected it immediately! Not in a few hours, not the next day, but right then. Thank you so much for being there, being efficient and being effective." -- Claudette, Hospice-Thornhill, Ontario, Canada
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"I'd like to thank you for your prompt and successful assistance in clearing up my issue with the files. Since I use FundRaiser almost everyday to keep track of ongoing contributions to our 501c3, I've come to depend on it working without fail! Thanks again for your help." -- Tim, Fellowship of Reconciliation
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"Everywhere I go I have been telling colleagues about how great your product is. Now I will tell them how valuable your technical support is too. Thanks a lot." -- Barbara S., Madison Community Health Center, WI
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"As a new user of FundRaiser Select I have found that tech support could not have been better. I have had one technical crisis that was responded to within an hour and quickly fixed. On another occasion I asked for instructional support via email. This was also responded to within an hour. What more could one ask for!!!" -- Yvonne C., TMM Family Services, Tucson, AZ
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"I am amazed that such inexpensive software has such direct, immediate and competent tech support available!" -- Danae C., Hostelling International, San Francisco, CA
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"I wanted to thank you for your patience and all your help. I know I call and bug you often, but thanks for being so friendly!" -- Angela, Mercy Ministries, Tennessee
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"Thank you for all of your assistance with our donor management software. Your help was invaluable. It is so nice to be able to talk to a person instead of a machine to answer your questions. You always took the time to help me understand the entire process. Your staff was always so polite and professional." -- Renee, Blind Relief Fund of Philadelphia
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"Thanks a million for your help. You know how to make people happy. Your patience and quick attention were more than one could hope for." -- Joan, Tirimbina Rainforest Center
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"I want to commend you on your organization's customer service. Although Community Shares has only dealt with your company for a short while, we have been impressed by your prompt response to questions and requests for help. Thanks for adding our request for a report to the next update." -- Lisa, Community Shares of Colorado
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"You get an actual person most of the time when you call. I mean they answer the phone, not after holding for 15 minutes!" -- Sandy S., Durham County Library, Durham NC
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"Thank you so much for your quick attention to our technical support issue at Life's Kitchen. We really appreciate your personal consideration and realize that as President of your company you have gone above the call of duty to meet our customer needs... we're looking forward to working with you in the future and raising lots of money with your product!" -- Sunny and Kathy, Life's Kitchen
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"Thank you very much, Larry, for a great class... you are always so pleasant and easy to understand... we really appreciate your training!" -- LoriAnn, Boys & Girls Club, Tulare
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"I also want to tell you how pleased I am with Larry and Travis' support. Endlessly patient, extremely knowledgeable, and able to understand and speak non-techese- I have never encountered a help desk duo like them. They are terrific." -- Glena, Polly Klaas Foundation
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"Many thanks to you and your team for your excellent service and support. I feel treated like a stockholder who owns 51% of the company!" -- Dennis, The Community House
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"You folks are a real help and a real oasis in the desert of voice mail, long waits and repeated suggestions that the only way to solve ANY problem is to buy and upgrade." -- John, Marillac Clinic
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"Your Larry Weaver [tech support] made magic and walked me through the process [of upgrading to next level of FundRaiser program]." -- Jo, Petaluma People Services Center
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"We just want to write to say thank you to both you and Larry for all your help and support during our software conversion. We have really learned a lot and are feeling much more comfortable with the software. It has been such an exciting process and we are already feeling the benefits of using this program! Again, we are truly grateful and look forward to speaking with you both in the near future." -- Collene, Penobscott Theatre
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"Those guys in tech support are wonderful and a great asset to FundRaiser." -- Maude S. Interfaith Community Services, Arizona
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"Tech support was of tremendous assistance to us today." -- Darren, Canadian Cancer Society
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"It's so refreshing to work with a company that ensures such high quality support responses as you have done for us for years!" -- Diane M., Public Education Partners, Aiken, South Carolina
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"Thanks a lot! The online training was a painless and very helpful intro into the world of Fundraiser Select and web seminars." -- Betti, Illinois Center for Violence Prevention
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"What I appreciate most is there's a live person to talk to!" -- Susan H, Evansville Bar Association
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"FundRaiser is definitely getting an evaluation +++ for support. I especially appreciated the coordination of your support, marketing, and development teams. Thanks again for your rapid and to the point response." -- John B., ITS Manager, West Bay Opera, Palo Alto, CA
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"The technical support at FundRaiser is second to none. There is always a technician available, and the technician has ALWAYS advised us quickly and accurately. This is an invaluable service. Thank you!" -- Paula, Women and Children's Horizons, Inc., Wisconsin
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"I have no technical skills whatsoever, yet I found it very easy to teach myself how to use the program. I must tell you how much I enjoy your informative, well-organized presentations. I look forward to the next sessions. I did what you said, and of course it worked perfectly. Your support for the program is wonderful!" -- Judy J., West Plains Public Library Foundation, Missouri