FundRaiser Blog

The FundRaiser Software Blog is an excellent resource for nonprofit organizations looking to learn more about fundraising, donor management, membership management, and much more.

New Staff in FundRaiser Tech, Joey and Mary

Joey Patten, with family
Jessica, 2 month old Emmett, and Joey Patten. Joey Patten is the newest member of the FundRaiser Tech Team

If you've called FundRaiser Technical Support recently, you may have heard a new voice on the line helping you. We are happy to introduce Mary Lenker and Joey Patten who have just joined the FundRaiser Support Team. Both have extensive experience in tech support and customer service.

Joey Patten comes to FundRaiser after working in the Navy as the Administrative Assistant for the commander of a submarine squadron. His job was to do computer work and interface with IT. He joined the FundRaiser staff recently after moving back to West Plains, his home town. He loves working with computers and got started when he was 6 years old. He likes working in the friendly ambiance of the FundRaiser office.

Outside of work Joey enjoys hiking, fishing, hunting, being outside, and, being with his son, Emmett.

While in the Navy, Joey enjoyed  volunteering for the nonprofit, Convoy of Hope, a relief organization that distributed Christmas presents and food. He was also volunteer in charge of volunteer services at Ralph H. Johnson VA Medical Center. 

Mary Lenker
Mary Lenker at a state park near Little Rock, Arkansas. Mary is a new member of the FundRaiser Tech Team.

Also joining the FundRaiser staff is Mary Lenker.  Mary worked for many years at Wells Fargo, working in both customer service and technical support. "It was part customer service and part fixing computers," she says.

Outside work she enjoys the outdoors. She and her husband moved to the West Plains area to have more opportunity to homestead and they already have horses and chickens. She likes hiking, photography, reading and writing.

Mary has also worked with nonprofit organizations. "For a while back in the 90’s, I worked with our local cage bird club to do rescue for aviary birds like finches and canaries. Eventually we educated those in the area about the smaller birds and the local club was able to pick up the work of finding new homes for any birds in need," Mary says in a recent blog on the FundRaiser website. She will be a regular blogger here, with a fresh clear style and  a great perspective for people just starting out with the programs. 

Mary likes working at FundRaiser because it allows her to do the technical work she enjoys, including walking people through the steps they need in the software. She enjoys the customer service atmosphere at FundRaiser and helping nonprofit organizations.

If you need help with your FundRaiser Software program, give Technical Support a call at  800-543-4131 or email This email address is being protected from spambots. You need JavaScript enabled to view it.

Joyful Tribute Giving
Reviving On-Hold projects (Revisited)

Related Posts

Wait a minute, while we are rendering the calendar
custom page donor loyalty Personalizing major donors customer portal backing up data fundraising letters passwords Task List brick campaign grants annual maintenance plan motivation code appeal appeal letters capital campaign donor attrition New Year segmenting donors community arts nonprofits new version Reminders tribute gifts look and feel donor retention rate training advanced tab transparency Volunteer module #GivingTuesday on site training major gift prospects campaign Facebook campaign banquet phoning donors donor Alternative Addresses upgrade campaign management data conversion donor recognition monthly giving motivation Network for Good ticketsales merge fields follow up donor prospects change of address updating giving history in honor of donations nonprofit fundraising email arts membership programs relationship tracking overview FundRaiser Hosted letter donor slip add ons Constant Contact password protection Facebook new nonprofit technical support legacy giving correspondance donor retention understanding giving trends features the Ask upgrading donors volunteers planning fundraising auction PayPal endowment campaign adding personal notes to letters announcements letter templates Importing Data Resiliency donor preferences office National Change of Address mission driven Crowdfunding Campaign donor attrition rate animal rescue security Congratulations direct mail flash sales general Cloud GivingTuesday increasing giving amounts texting donors targeted mailings membership benefits publicity materials thank you letters Reporting to IRS spare fields disaster relief training tip FundRaiser Basic support reports board members Donor Portal customer service online donations gift entry Snow Birds new leadership data entry word processor raffle communications Tickles pledges corporate sponsors End of Year Letters donation history ROI budget personalizing letters Codes Excel alumni accounting software membersip benefits holiday giving large donations lapsed donor holiday letters donor targeting SYBUNTS how-to videos giving levels planned giving spreadsheets donor advised funds welcome packet development director community supported gardens operating systems user spotlights salutation premiums vacation new donors updates repeat donors community broadcasting volunteering small donations social media user interface data analysis recurring gifts donor profile correspondence moves management importing csv Thanksgiving donor engagement donor source annual campaign prospects pictures ticket sales merge notes role of nonprofits how to handle auction gifts online donations event management holiday gift acceptance policy building donor relationships grassroots campaign donor contact information Groupings operational costs gift notes field FundRaiser Spark new features entering auction gifts NCOA processing happiness Thank You Company culture memorial giving mailing tech tip product news GoFundMe project government grants anonymous donors LYBUNTS solicitors case study tax summary letters foundations donor relations charity golf tournaments mode code In-Kind gifts

Connect With Us

  800-880-3454 ext 3
  Email Us
  Request More Information
  Monday-Friday
      8:30AM-5:30PM CST

Customer Portal Login Form

   

The customer portal is unavailable. If you need support please reach out to support@fundraisersoftware.com Thank you.

 

  User Name:
  Password:

If you are not sure about your Customer User Name, please call 800-543-4131 and we will be able to help you.

Or you have lost your password, Request Password