FundRaiser Blog

The FundRaiser Software Blog is an excellent resource for nonprofit organizations looking to learn more about fundraising, donor management, membership management, and much more.

New Staff in FundRaiser Tech, Joey and Mary

Joey Patten, with family
Jessica, 2 month old Emmett, and Joey Patten. Joey Patten is the newest member of the FundRaiser Tech Team

If you've called FundRaiser Technical Support recently, you may have heard a new voice on the line helping you. We are happy to introduce Mary Lenker and Joey Patten who have just joined the FundRaiser Support Team. Both have extensive experience in tech support and customer service.

Joey Patten comes to FundRaiser after working in the Navy as the Administrative Assistant for the commander of a submarine squadron. His job was to do computer work and interface with IT. He joined the FundRaiser staff recently after moving back to West Plains, his home town. He loves working with computers and got started when he was 6 years old. He likes working in the friendly ambiance of the FundRaiser office.

Outside of work Joey enjoys hiking, fishing, hunting, being outside, and, being with his son, Emmett.

While in the Navy, Joey enjoyed  volunteering for the nonprofit, Convoy of Hope, a relief organization that distributed Christmas presents and food. He was also volunteer in charge of volunteer services at Ralph H. Johnson VA Medical Center. 

Mary Lenker
Mary Lenker at a state park near Little Rock, Arkansas. Mary is a new member of the FundRaiser Tech Team.

Also joining the FundRaiser staff is Mary Lenker.  Mary worked for many years at Wells Fargo, working in both customer service and technical support. "It was part customer service and part fixing computers," she says.

Outside work she enjoys the outdoors. She and her husband moved to the West Plains area to have more opportunity to homestead and they already have horses and chickens. She likes hiking, photography, reading and writing.

Mary has also worked with nonprofit organizations. "For a while back in the 90’s, I worked with our local cage bird club to do rescue for aviary birds like finches and canaries. Eventually we educated those in the area about the smaller birds and the local club was able to pick up the work of finding new homes for any birds in need," Mary says in a recent blog on the FundRaiser website. She will be a regular blogger here, with a fresh clear style and  a great perspective for people just starting out with the programs. 

Mary likes working at FundRaiser because it allows her to do the technical work she enjoys, including walking people through the steps they need in the software. She enjoys the customer service atmosphere at FundRaiser and helping nonprofit organizations.

If you need help with your FundRaiser Software program, give Technical Support a call at  800-543-4131 or email This email address is being protected from spambots. You need JavaScript enabled to view it.

Joyful Tribute Giving
Reviving On-Hold projects (Revisited)

Related Posts

Wait a minute, while we are rendering the calendar
repeat donors office Reporting to IRS online donations data conversion GivingTuesday legacy giving holiday giving holiday letters Excel donor attrition rate lapsed donor tech tip online donations donor loyalty understanding giving trends product news new leadership volunteers solicitors change of address updating Reminders Codes general monthly giving overview flash sales reports charity golf tournaments giving history Donor Portal mode code memorial giving role of nonprofits fundraising donor retention ROI building donor relationships community broadcasting fundraising letters operational costs tribute gifts annual maintenance plan personalizing letters disaster relief auction donor prospects security new nonprofit corporate sponsors Alternative Addresses data entry custom page Thank You alumni Task List GoFundMe project Facebook Crowdfunding Campaign donor engagement operating systems transparency End of Year Letters passwords password protection merge fields Tickles gift notes field FundRaiser Spark prospects customer service spreadsheets new features membership programs National Change of Address training ticketsales SYBUNTS publicity materials In-Kind gifts holiday updates volunteering donor advised funds arts segmenting donors donor contact information raffle motivation code email new version merge notes membership benefits appeal letters animal rescue moves management New Year upgrade word processor entering auction gifts FundRaiser Hosted thank you letters campaign premiums targeted mailings Personalizing Facebook campaign Groupings campaign management recurring gifts direct mail on site training gift acceptance policy board members large donations how to handle auction gifts community supported gardens letter major donors capital campaign technical support training tip vacation Snow Birds texting donors event management banquet gift entry endowment campaign importing csv nonprofit fundraising adding personal notes to letters donor development director donor profile grants Importing Data PayPal pictures LYBUNTS support Thanksgiving social media mission driven tax summary letters donor relations membersip benefits salutation new donors look and feel user spotlights how-to videos welcome packet upgrading donors donor recognition user interface appeal features spare fields donor source letter templates Cloud accounting software major gift prospects donor preferences #GivingTuesday donation history correspondence Congratulations pledges annual campaign Network for Good donor attrition donor slip government grants data analysis Company culture phoning donors customer portal happiness ticket sales brick campaign anonymous donors backing up data relationship tracking small donations the Ask budget advanced tab announcements community arts nonprofits case study FundRaiser Basic donor retention rate mailing grassroots campaign Constant Contact donor targeting motivation in honor of donations Resiliency foundations add ons correspondance NCOA processing planning follow up planned giving increasing giving amounts giving levels Volunteer module communications

Connect With Us

  800-880-3454 ext 3
  Email Us
  Request More Information
  Monday-Friday
      8:30AM-5:30PM CST

Customer Portal Login Form

   

The customer portal is unavailable. If you need support please reach out to support@fundraisersoftware.com Thank you.

 

  User Name:
  Password:

If you are not sure about your Customer User Name, please call 800-543-4131 and we will be able to help you.

Or you have lost your password, Request Password