At FundRaiser Software your privacy is guaranteed. Most of our site is available for you to view and browse at your leisure without providing any type of contact information. However there will be times in order to meet your needs that we will require you to enter information about yourself.

This statement of privacy identifies the information that you will be requested to enter, and how FundRaiser Software will use this information. Please carefully read this entire privacy statement.

Collecting Your Information

There are two levels of information that are gathered at various times within the FundRaiser site: General Contact Information and Purchase Information.

1. If you request a free evaluation CD and brochure or you want to download an evaluation copy of the program, you will be asked to enter general contact information. This includes the organization name and address, contact name, telephone numbers, website address and email addresses.
2. If you request to purchase our software you will be asked to provide this same information. In addition you will be asked to provide payment information including credit card number, name on the credit card and billing address for the credit card (if different from your mailing address).

Using Your Information

Customer data is used for internal purposes only. FundRaiser Software will not share or sell your personal information. The only exceptions to this are:

• As a customer your name may be provided as a reference, or in a testimonial, but we will always ask permission first.
• We may send you email messages concerning program announcements. These will be rare, and we will honor any requests to be removed from our list.

We will not knowingly employ the services of any agency that violates basic privacy protocols. Purchases through our secure-site webpages are handled by third-party credit card processors. We have satisfied ourselves that they also adhere to similar levels of privacy, and will alert you or ask your permission before stepping outside those bounds. If you discover otherwise or have a privacy concern with them, please let us know so that we can take appropriate action.

Access to Your Information

If you ever need to change the information that you have provided, please call our main office at (800) 880-3454. Our friendly staff will be able to make the changes that you request to our database.

To subscribe (or un-subscribe) to our newsletter, you can either call us, or do this directly on our website.

Security of Your Information

FundRaiser Software guarantees the protection of your personal information, and honors your choices for its intended use. We carefully protect your data from loss, misuse, unauthorized access or disclosure, alteration or destruction. Your personal information is never shared outside the company without your permission. Inside the company, data is stored in a password-controlled environment with limited access.

Use of Cookies

We do sparingly use "cookies" (files loaded onto your computer that provide information about you). We use cookies as an aid to navigation on our site, to identify referring sites, and to track whether you came to our site from an ad or site that entitles you to a discount. We also use tempoary "session" cookies to help us gather statistics about our site usage, but these cookies do not identify individual users to us. Cookies will never be used to surreptitiously gather information about our customers or their computers.

Changes to this Policy

FundRaiser Software may on occasion change this privacy statement. When we do the “Last Updated” date at the top of the privacy screen will also be changed. We commit that we will never sell or release your contact information without prior written permission from you.

Many groups devise ways of keeping track of their donors using Access or Excel. See this article for eight ways to know when it’s time to invest in an off-the-shelf fundraising software program: How to know if you've outgrown a program like Microsoft^® Access or Excel.

Other organizations may be trying to maintain their donor relations with QuickBooks^®. See this article to understand the limitations of accounting software when used to replace donor management software: What Are the Limits of QuickBooks^® For Your Donor Management.

Fundraising software (more properly called "donor management software") helps you keep track of your donors and prospective donors and all the information associated with them, including contribution data. It helps you manage your donors by dealing with routine correspondence chores, and helps you manage your fundraising activities with a variety of reports.

Developing relationships with your donors is central to all fundraising efforts. Regular contacts that convey the importance of your mission through stories that touch your donors hearts or incite their passion keep the donations coming in. It takes a human to truly connect with another, but good software simplifies the mechanics of the process so that you can focus on what you do best.

 

Read more: Why FundRaiser Software TAB

A Brief History

"I believe that spending all day in a place where people smile and laugh and feel good about themselves is a blessing that ripples across the world."

Gene Weinbeck, Founder and retired CEO, Lead Developer

Founded in 1983 as Professional Support Software, the company has grown and evolved from a local computer-consulting and custom-software firm into FundRaiser Software, "home of the FundRaiser Family of donor management software for nonprofit organizations", with clients and users around the world.

FundRaiser began as so many small businesses do: from sheer necessity and on a shoestring. My wife and I had moved from the eastern seaboard to a small town in south-central Missouri on the promise of a job, which came true, but then dissolved after a few months. A long job-hunt later, I decided to take matters into my own hands and find a niche which needed filling. Since personal computers were finally reaching even the middle of the country, and I had some experience in the field, that seemed to fit the bill.

The first two years were largely taken up with designing and writing one local client's custom software, and then I went on to other consulting and programming clients in an ever-widening geographical area. The program that eventually evolved into FundRaiser Professional was originally a custom program for a local politician's campaign fundraising efforts. In the first two decades after its birth, FundRaiser added two "sibling" programs, FundRaiser Select and the baby of the family, FundRaiser Basic. In its third decade now, the family continues to grow with FundRaiser Spark, which nicely fits between Basic and Select, and Online versions of all four. We also have a Donor and Volunteer Portal for website integration with FundRaiser.

As the FundRaiser programs have gained users and gained in sophistication, the consulting and custom-programming efforts of the original company dwindled until about 1993 when the entire focus of the company became the FundRaiser programs: improving them, marketing them, and supporting them.

In 2010, I began to want to take a less active role in running the company, and I gladly passed FundRaiser to the capable hands of Autumn and Joshua Shirley. They continue the work my wife and I began, taking it farther, yet retaining the supportive environment we created for both our staff and our customers. I am still active as part of the software development team, and on a consulting basis for Autumn and Joshua.

It has always been my belief that prompt, friendly, and expert technical support is vital to the users of any software. It was my intention from the beginning to supply just that to my clients. When I retired from the position of CEO, one of my main objectives in choosing new leadership was to make sure that this continued. According to FundRaiser users, we have been successful in that endeavor. Most new clients are simply amazed by the patience and friendliness of our support staff.

FundRaiser has been growing for over two decades now, and we have big plans for the future, helping nonprofits with affordable donor management software that they can grow into, accessible and friendly tech support, and a continually improving family of affordable products.

FundRaiser Software is family-owned. While it's now more than just "Mom 'n' Pop", it's still a friendly group of people to do business with. Come join us. You'll find it an enjoyable experience.