FundRaiser Blog
An Open Letter from FundRaiser CEO, Autumn Shirley: Why We Do It
Our Mission: FundRaiser Software proudly stands for Integrity, Approachability, Responsiveness, and Excellence in service and product.
A couple of weeks ago, I took the time to step back and reflect on why I am so committed to my work at FundRaiser. With my husband and FundRaiser co-owner, Joshua Shirley, I spent the weekend quietly reviewing where we are in relation to the FundRaiser. In the process, I reread the FundRaiser mission, thinking that with all the recent changes, perhaps we needed to update it. I was delighted to feel how fresh and alive this mission is for me. I thought, "This is why we do it—we do this because it means something to us to be working with the people we work with. We chose a career that helps us help the people that help. It allows us to support those who do that. We help helpers."
I'm aware that I only have so much energy and time, and that how I spend my life matters. The same is true for you, our customers. Your life matters and so does what you do with it. People who work at nonprofits take this to heart in a special way, which is why we love supporting you. I think our work will become even more important in the coming years. Nonprofits will need to step up and become more stable, and I am even more glad to be a part of this. We have always focused on helping as much as we can, and I can see how much the work of helping where it is needed is falling on the shoulders of the nonprofit sector.
We have also added new staff members recently, and we are very satisfied with them. We choose employees that have the same connection to helping and service that we do. We don't just choose staff members because we think they'll do a good job, but also because they have a certain quality that is even better, the quality of helping and caring. We have a particularly strong staff at the moment, with everyone working where they are strongest and with a heartfelt connection to service.
We hope that you will call on us to help you with your work in helping others. The software is devoted to helping you accomplish your fundraising mission. Our customers also say that we have some of the finest software support anywhere. That's extremely important to us. Give us a call if you have any questions on using your software. We are sincere in our commitment to being approachable-- talk to me, call support, or make use of our great live online webinar training program.
As we move into a new era for our country, our highest priority continues to be taking good care of our customers. We believe that supporting our nonprofit customers through excellence in software and service is part of our contribution to a better world.
If you have any questions about FundRaiser, please give me a call personally at 800-880-3454 ext. 3 or contact our Support Technicians at Support@FundRaiserSoftware.com or 800-543-4131.
Sincerely,
Autumn Shirley
FundRaiser CEO
