FundRaiser Blog

The FundRaiser Software Blog is an excellent resource for nonprofit organizations looking to learn more about fundraising, donor management, membership management, and much more.

Schools improve donations by focusing on their most generous donors, part 1

Schools improve donations by focusing on their most generous donors, part 1

Read Part 2 here

When schools focus their donor cultivation on parents, alumni, and the close relatives of students and alumni, they are likely to see a very positive return. Knowing this has led to increased donations for several schools who are FundRaiser users. They know for a fact that these groups are their most generous because they clearly identified this trend in FundRaiser. Using these same techniques to identify common giving trends, your school – or other non profit— can clarify which of your constituent groups are most supportive.

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Useful Donor Information

Useful Donor Information

Dear Kim,

We have 500 donors, of whom 50 give over $1,000 and another 50 give between $500-999. We do a decent job of keeping in touch with these 100 donors, usually talking to them by phone or visiting the top 20 largest donors at least once a year. I keep all the information on these donors and I am retiring, so cleaning out my files and getting ready to pass this information on to the next person. I have pages of stuff on some people, and almost nothing on others. But what should I have? And what should I delete?

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7 key components for donor cultivation you should be tracking in your donor management software

The true secret of happiness lies in taking a genuine interest in all the daily details of life

Fund-raising has many engaging and inspiring sayings. Three that give insight into donor cultivation are:

People give to people.You don't raise funds; you raise friends.Fund-raising can be summed up in just three words - relationships, relationships, relationships.

At its heart, donor cultivation is about an organization's staff and leadership developing relationships with those capable of giving support and making them friends of the organization.I define donor cultivation as an organization-wide strategy and process to learn more about each donor's interests, desired professional and social contacts, lifestyle, and philanthropic desires so that we can better initiate and respond to contact with a donor in order to develop a stronger relationship with that donor.I can't stress enough how important this definition is - how important it is to the future of an organization's fund-raising efforts. Every successful fund-raising operation cultivates its donors - builds relationships with them. The most successful do it constantly and systematically.Let's parse this 48-word statement and examine its key components. Again, the definition, this time with its key components in bold type:Donor cultivation is an organization-wide strategy and process to learn more about each donor's interests, desired professional and social contacts, lifestyle, and philanthropic desires so that we can better initiate and respond to contact with a donor in order to develop a stronger relationship with that donor.

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Being of Service to Donors


As a development officer in a nonprofit organization you are well positioned to facilitate business and social contacts your donors may wish to make. Once, I had a family foundation that was making substantial gifts, and a donor who was head of a large financial house. I knew the broker-donor wanted to talk about handling the Foundation’s investments, so I put them together. The result was two happy donors and my employer, the Cleveland Orchestra, reaped the benefit of being the matchmaker.

Inviting a donor to a party or event hosted for you by those who are more socially or professionally prominent is a good way to help that donor up the success ladder. Conversely, inviting prominent members of your community to a party hosted for you by a donor who is trying to increase his or her social or professional standing can work just as well.

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Keeping in Touch with Donors

Preparation makes informal meetings go smoothly

Even if you successfully get donors to make site visits and are able to reach out to them as described above, it is not enough. You need to do more to keep in touch. After all, how many times a year will a donor be willing to come to the organization, or how frequently can you call for an appointment without becoming a pest? Besides, there are other ways to communicate and express interest in donors. Let’s begin by looking at communication that is more about the donor than the organization.

Send birthday and other appropriate greeting cards. Send get-well cards and even flowers to a donor in the hospital. Keep your eye open for items about donors in newspapers. When you see one, clip it and send it along with a “congratulations” note to the donor.

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Wait a minute, while we are rendering the calendar
Excel banquet online donations holiday backing up data auction Volunteer module donor targeting segmenting donors ticket sales membership benefits recurring gifts tech tip corporate sponsors FundRaiser Basic custom page Donor Portal features motivation major gift prospects mode code donor advised funds personalizing letters correspondance mission driven welcome packet merge fields appeal letters adding personal notes to letters user interface how-to videos look and feel Tickles thank you letters donor recognition Thanksgiving ROI community arts nonprofits role of nonprofits donor attrition rate Personalizing in honor of donations donor relations updates correspondence user spotlights foundations publicity materials donor contact information Snow Birds upgrade letter add ons ticketsales Thank You lapsed donor Company culture entering auction gifts PayPal In-Kind gifts social media Reminders GivingTuesday product news legacy giving email Groupings Crowdfunding Campaign data entry Resiliency major donors Task List donor holiday giving development director donor profile donor source FundRaiser Spark appeal upgrading donors targeted mailings gift notes field change of address updating GoFundMe project annual campaign new features gift entry NCOA processing motivation code new nonprofit direct mail animal rescue endowment campaign memorial giving arts tax summary letters general giving levels government grants Network for Good communications membersip benefits case study mailing Facebook transparency training tip anonymous donors training online donations technical support how to handle auction gifts announcements fundraising data analysis LYBUNTS pledges planned giving raffle passwords community supported gardens repeat donors New Year donor retention rate event management Cloud importing csv giving history new donors phoning donors building donor relationships password protection alumni word processor End of Year Letters understanding giving trends accounting software #GivingTuesday grants monthly giving donor preferences merge notes volunteering new version FundRaiser Hosted Facebook campaign data conversion donor attrition donor slip operating systems customer portal board members solicitors vacation overview donor engagement on site training support Alternative Addresses Congratulations nonprofit fundraising large donations budget campaign management campaign small donations the Ask membership programs tribute gifts SYBUNTS community broadcasting increasing giving amounts Codes office planning relationship tracking pictures Importing Data National Change of Address Reporting to IRS donation history letter templates texting donors annual maintenance plan reports brick campaign Constant Contact moves management donor loyalty holiday letters spreadsheets charity golf tournaments security fundraising letters donor prospects salutation grassroots campaign new leadership volunteers advanced tab customer service prospects follow up premiums gift acceptance policy operational costs flash sales donor retention spare fields disaster relief capital campaign happiness

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