FundRaiser Blog

The FundRaiser Software Blog is an excellent resource for nonprofit organizations looking to learn more about fundraising, donor management, membership management, and much more.

Schools improve donations by focusing on their most generous donors, part 1

Schools improve donations by focusing on their most generous donors, part 1

Read Part 2 here

When schools focus their donor cultivation on parents, alumni, and the close relatives of students and alumni, they are likely to see a very positive return. Knowing this has led to increased donations for several schools who are FundRaiser users. They know for a fact that these groups are their most generous because they clearly identified this trend in FundRaiser. Using these same techniques to identify common giving trends, your school – or other non profit— can clarify which of your constituent groups are most supportive.

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Useful Donor Information

Useful Donor Information

Dear Kim,

We have 500 donors, of whom 50 give over $1,000 and another 50 give between $500-999. We do a decent job of keeping in touch with these 100 donors, usually talking to them by phone or visiting the top 20 largest donors at least once a year. I keep all the information on these donors and I am retiring, so cleaning out my files and getting ready to pass this information on to the next person. I have pages of stuff on some people, and almost nothing on others. But what should I have? And what should I delete?

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7 key components for donor cultivation you should be tracking in your donor management software

The true secret of happiness lies in taking a genuine interest in all the daily details of life

Fund-raising has many engaging and inspiring sayings. Three that give insight into donor cultivation are:

People give to people.You don't raise funds; you raise friends.Fund-raising can be summed up in just three words - relationships, relationships, relationships.

At its heart, donor cultivation is about an organization's staff and leadership developing relationships with those capable of giving support and making them friends of the organization.I define donor cultivation as an organization-wide strategy and process to learn more about each donor's interests, desired professional and social contacts, lifestyle, and philanthropic desires so that we can better initiate and respond to contact with a donor in order to develop a stronger relationship with that donor.I can't stress enough how important this definition is - how important it is to the future of an organization's fund-raising efforts. Every successful fund-raising operation cultivates its donors - builds relationships with them. The most successful do it constantly and systematically.Let's parse this 48-word statement and examine its key components. Again, the definition, this time with its key components in bold type:Donor cultivation is an organization-wide strategy and process to learn more about each donor's interests, desired professional and social contacts, lifestyle, and philanthropic desires so that we can better initiate and respond to contact with a donor in order to develop a stronger relationship with that donor.

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Being of Service to Donors


As a development officer in a nonprofit organization you are well positioned to facilitate business and social contacts your donors may wish to make. Once, I had a family foundation that was making substantial gifts, and a donor who was head of a large financial house. I knew the broker-donor wanted to talk about handling the Foundation’s investments, so I put them together. The result was two happy donors and my employer, the Cleveland Orchestra, reaped the benefit of being the matchmaker.

Inviting a donor to a party or event hosted for you by those who are more socially or professionally prominent is a good way to help that donor up the success ladder. Conversely, inviting prominent members of your community to a party hosted for you by a donor who is trying to increase his or her social or professional standing can work just as well.

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Keeping in Touch with Donors

Preparation makes informal meetings go smoothly

Even if you successfully get donors to make site visits and are able to reach out to them as described above, it is not enough. You need to do more to keep in touch. After all, how many times a year will a donor be willing to come to the organization, or how frequently can you call for an appointment without becoming a pest? Besides, there are other ways to communicate and express interest in donors. Let’s begin by looking at communication that is more about the donor than the organization.

Send birthday and other appropriate greeting cards. Send get-well cards and even flowers to a donor in the hospital. Keep your eye open for items about donors in newspapers. When you see one, clip it and send it along with a “congratulations” note to the donor.

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Wait a minute, while we are rendering the calendar
Snow Birds donor attrition rate Reporting to IRS Excel In-Kind gifts Facebook campaign segmenting donors mission driven password protection welcome packet building donor relationships endowment campaign phoning donors fundraising letters relationship tracking major donors board members small donations donor engagement tech tip government grants giving history adding personal notes to letters features technical support texting donors mode code anonymous donors NCOA processing pictures Crowdfunding Campaign large donations Donor Portal fundraising updates Company culture Constant Contact campaign Cloud membership programs donor retention rate FundRaiser Spark Tickles Thanksgiving donor source SYBUNTS operational costs Facebook customer portal donor prospects operating systems correspondance disaster relief donor profile upgrade data analysis tax summary letters online donations user spotlights spare fields donation history on site training importing csv National Change of Address online donations word processor understanding giving trends happiness repeat donors backing up data training tip Importing Data advanced tab overview office support pledges change of address updating End of Year Letters personalizing letters email capital campaign entering auction gifts giving levels banquet the Ask Reminders merge fields community supported gardens auction new version role of nonprofits Resiliency gift notes field increasing giving amounts how to handle auction gifts raffle moves management general community broadcasting development director annual campaign mailing Personalizing annual maintenance plan custom page gift entry Congratulations announcements reports data conversion lapsed donor solicitors targeted mailings corporate sponsors holiday giving product news appeal letters New Year nonprofit fundraising campaign management add ons Task List donor targeting volunteering ROI transparency community arts nonprofits donor retention Network for Good FundRaiser Basic user interface planning animal rescue major gift prospects security letter templates budget social media appeal FundRaiser Hosted donor relations new leadership upgrading donors new features LYBUNTS alumni Thank You membership benefits passwords donor loyalty motivation grassroots campaign customer service training recurring gifts brick campaign communications Groupings Codes gift acceptance policy grants Alternative Addresses event management new donors holiday letters arts how-to videos Volunteer module memorial giving volunteers new nonprofit data entry ticket sales charity golf tournaments salutation in honor of donations tribute gifts flash sales membersip benefits donor attrition holiday donor spreadsheets donor preferences letter #GivingTuesday prospects ticketsales direct mail GoFundMe project correspondence legacy giving premiums donor advised funds donor slip donor contact information motivation code publicity materials PayPal vacation GivingTuesday monthly giving foundations donor recognition accounting software thank you letters follow up merge notes case study planned giving look and feel

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