FundRaiser Blog

The FundRaiser Software Blog is an excellent resource for nonprofit organizations looking to learn more about fundraising, donor management, membership management, and much more.

Schools improve donations by focusing on their most generous donors, part 1

Schools improve donations by focusing on their most generous donors, part 1

Read Part 2 here

When schools focus their donor cultivation on parents, alumni, and the close relatives of students and alumni, they are likely to see a very positive return. Knowing this has led to increased donations for several schools who are FundRaiser users. They know for a fact that these groups are their most generous because they clearly identified this trend in FundRaiser. Using these same techniques to identify common giving trends, your school – or other non profit— can clarify which of your constituent groups are most supportive.

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Useful Donor Information

Useful Donor Information

Dear Kim,

We have 500 donors, of whom 50 give over $1,000 and another 50 give between $500-999. We do a decent job of keeping in touch with these 100 donors, usually talking to them by phone or visiting the top 20 largest donors at least once a year. I keep all the information on these donors and I am retiring, so cleaning out my files and getting ready to pass this information on to the next person. I have pages of stuff on some people, and almost nothing on others. But what should I have? And what should I delete?

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7 key components for donor cultivation you should be tracking in your donor management software

The true secret of happiness lies in taking a genuine interest in all the daily details of life

Fund-raising has many engaging and inspiring sayings. Three that give insight into donor cultivation are:

People give to people.You don't raise funds; you raise friends.Fund-raising can be summed up in just three words - relationships, relationships, relationships.

At its heart, donor cultivation is about an organization's staff and leadership developing relationships with those capable of giving support and making them friends of the organization.I define donor cultivation as an organization-wide strategy and process to learn more about each donor's interests, desired professional and social contacts, lifestyle, and philanthropic desires so that we can better initiate and respond to contact with a donor in order to develop a stronger relationship with that donor.I can't stress enough how important this definition is - how important it is to the future of an organization's fund-raising efforts. Every successful fund-raising operation cultivates its donors - builds relationships with them. The most successful do it constantly and systematically.Let's parse this 48-word statement and examine its key components. Again, the definition, this time with its key components in bold type:Donor cultivation is an organization-wide strategy and process to learn more about each donor's interests, desired professional and social contacts, lifestyle, and philanthropic desires so that we can better initiate and respond to contact with a donor in order to develop a stronger relationship with that donor.

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Being of Service to Donors


As a development officer in a nonprofit organization you are well positioned to facilitate business and social contacts your donors may wish to make. Once, I had a family foundation that was making substantial gifts, and a donor who was head of a large financial house. I knew the broker-donor wanted to talk about handling the Foundation’s investments, so I put them together. The result was two happy donors and my employer, the Cleveland Orchestra, reaped the benefit of being the matchmaker.

Inviting a donor to a party or event hosted for you by those who are more socially or professionally prominent is a good way to help that donor up the success ladder. Conversely, inviting prominent members of your community to a party hosted for you by a donor who is trying to increase his or her social or professional standing can work just as well.

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Keeping in Touch with Donors

Preparation makes informal meetings go smoothly

Even if you successfully get donors to make site visits and are able to reach out to them as described above, it is not enough. You need to do more to keep in touch. After all, how many times a year will a donor be willing to come to the organization, or how frequently can you call for an appointment without becoming a pest? Besides, there are other ways to communicate and express interest in donors. Let’s begin by looking at communication that is more about the donor than the organization.

Send birthday and other appropriate greeting cards. Send get-well cards and even flowers to a donor in the hospital. Keep your eye open for items about donors in newspapers. When you see one, clip it and send it along with a “congratulations” note to the donor.

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Wait a minute, while we are rendering the calendar
holiday donor targeting charity golf tournaments correspondence Donor Portal new donors customer portal fundraising support donor advised funds End of Year Letters donor engagement volunteering follow up planning New Year board members monthly giving donor recognition Task List spare fields change of address updating motivation government grants Tickles banquet relationship tracking product news FundRaiser Spark passwords Resiliency ROI donor source overview Codes premiums #GivingTuesday event management nonprofit fundraising ticketsales announcements auction word processor advanced tab office fundraising letters holiday giving thank you letters donor attrition rate upgrade accounting software mission driven user interface campaign major gift prospects Network for Good community arts nonprofits mode code annual maintenance plan donor contact information security Cloud major donors training publicity materials role of nonprofits donor relations new features Importing Data membership benefits updates spreadsheets capital campaign gift acceptance policy tax summary letters LYBUNTS donation history disaster relief grassroots campaign donor attrition new version membersip benefits Excel Groupings upgrading donors Congratulations Volunteer module operational costs happiness anonymous donors look and feel importing csv development director Reporting to IRS endowment campaign merge notes Snow Birds in honor of donations Alternative Addresses grants letter templates planned giving donor prospects adding personal notes to letters correspondance solicitors the Ask reports operating systems mailing Company culture Reminders Facebook large donations appeal letters prospects social media Thank You lapsed donor ticket sales entering auction gifts memorial giving brick campaign new nonprofit technical support corporate sponsors personalizing letters password protection increasing giving amounts motivation code salutation alumni Facebook campaign online donations new leadership holiday letters direct mail In-Kind gifts moves management FundRaiser Hosted donor slip customer service vacation appeal email communications merge fields data entry National Change of Address case study pledges donor loyalty community supported gardens gift entry on site training how-to videos pictures donor retention how to handle auction gifts data analysis Personalizing understanding giving trends giving levels SYBUNTS flash sales Constant Contact donor preferences add ons gift notes field GivingTuesday letter giving history custom page membership programs backing up data recurring gifts Crowdfunding Campaign donor retention rate targeted mailings arts animal rescue welcome packet small donations Thanksgiving donor profile features tech tip volunteers budget phoning donors raffle general foundations repeat donors NCOA processing online donations tribute gifts campaign management community broadcasting training tip FundRaiser Basic PayPal data conversion legacy giving annual campaign building donor relationships segmenting donors GoFundMe project donor texting donors transparency user spotlights

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