FundRaiser Blog

The FundRaiser Software Blog is an excellent resource for nonprofit organizations looking to learn more about fundraising, donor management, membership management, and much more.

Schools improve donations by focusing on their most generous donors, part 1

Schools improve donations by focusing on their most generous donors, part 1

Read Part 2 here

When schools focus their donor cultivation on parents, alumni, and the close relatives of students and alumni, they are likely to see a very positive return. Knowing this has led to increased donations for several schools who are FundRaiser users. They know for a fact that these groups are their most generous because they clearly identified this trend in FundRaiser. Using these same techniques to identify common giving trends, your school – or other non profit— can clarify which of your constituent groups are most supportive.

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Useful Donor Information

Useful Donor Information

Dear Kim,

We have 500 donors, of whom 50 give over $1,000 and another 50 give between $500-999. We do a decent job of keeping in touch with these 100 donors, usually talking to them by phone or visiting the top 20 largest donors at least once a year. I keep all the information on these donors and I am retiring, so cleaning out my files and getting ready to pass this information on to the next person. I have pages of stuff on some people, and almost nothing on others. But what should I have? And what should I delete?

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7 key components for donor cultivation you should be tracking in your donor management software

The true secret of happiness lies in taking a genuine interest in all the daily details of life

Fund-raising has many engaging and inspiring sayings. Three that give insight into donor cultivation are:

People give to people.You don't raise funds; you raise friends.Fund-raising can be summed up in just three words - relationships, relationships, relationships.

At its heart, donor cultivation is about an organization's staff and leadership developing relationships with those capable of giving support and making them friends of the organization.I define donor cultivation as an organization-wide strategy and process to learn more about each donor's interests, desired professional and social contacts, lifestyle, and philanthropic desires so that we can better initiate and respond to contact with a donor in order to develop a stronger relationship with that donor.I can't stress enough how important this definition is - how important it is to the future of an organization's fund-raising efforts. Every successful fund-raising operation cultivates its donors - builds relationships with them. The most successful do it constantly and systematically.Let's parse this 48-word statement and examine its key components. Again, the definition, this time with its key components in bold type:Donor cultivation is an organization-wide strategy and process to learn more about each donor's interests, desired professional and social contacts, lifestyle, and philanthropic desires so that we can better initiate and respond to contact with a donor in order to develop a stronger relationship with that donor.

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Being of Service to Donors


As a development officer in a nonprofit organization you are well positioned to facilitate business and social contacts your donors may wish to make. Once, I had a family foundation that was making substantial gifts, and a donor who was head of a large financial house. I knew the broker-donor wanted to talk about handling the Foundation’s investments, so I put them together. The result was two happy donors and my employer, the Cleveland Orchestra, reaped the benefit of being the matchmaker.

Inviting a donor to a party or event hosted for you by those who are more socially or professionally prominent is a good way to help that donor up the success ladder. Conversely, inviting prominent members of your community to a party hosted for you by a donor who is trying to increase his or her social or professional standing can work just as well.

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Keeping in Touch with Donors

Preparation makes informal meetings go smoothly

Even if you successfully get donors to make site visits and are able to reach out to them as described above, it is not enough. You need to do more to keep in touch. After all, how many times a year will a donor be willing to come to the organization, or how frequently can you call for an appointment without becoming a pest? Besides, there are other ways to communicate and express interest in donors. Let’s begin by looking at communication that is more about the donor than the organization.

Send birthday and other appropriate greeting cards. Send get-well cards and even flowers to a donor in the hospital. Keep your eye open for items about donors in newspapers. When you see one, clip it and send it along with a “congratulations” note to the donor.

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in honor of donations premiums Groupings donor prospects letter holiday transparency relationship tracking Tickles letter templates community arts nonprofits welcome packet membership benefits vacation Cloud donor profile donor attrition support foundations customer portal lapsed donor community supported gardens thank you letters annual campaign National Change of Address salutation LYBUNTS merge fields Importing Data grassroots campaign Network for Good donor engagement donor retention donor preferences gift entry tech tip tax summary letters GivingTuesday advanced tab features donor password protection flash sales increasing giving amounts appeal letters reports planning donor relations pledges Excel Facebook customer service Constant Contact Crowdfunding Campaign follow up Volunteer module Thanksgiving data entry Company culture merge notes donor slip user interface overview New Year FundRaiser Hosted moves management data analysis End of Year Letters accounting software texting donors role of nonprofits donor attrition rate adding personal notes to letters annual maintenance plan training campaign management email animal rescue training tip FundRaiser Spark capital campaign Thank You donor retention rate corporate sponsors importing csv office correspondance appeal campaign how-to videos membership programs community broadcasting updates gift acceptance policy In-Kind gifts auction online donations gift notes field Snow Birds understanding giving trends new nonprofit volunteering ROI entering auction gifts new features SYBUNTS arts volunteers targeted mailings general social media case study event management alumni personalizing letters fundraising letters #GivingTuesday custom page new version spare fields giving levels spreadsheets Reminders grants Codes Personalizing how to handle auction gifts on site training board members banquet Congratulations FundRaiser Basic motivation announcements donor source word processor online donations government grants direct mail disaster relief donor contact information segmenting donors happiness major gift prospects major donors mission driven Alternative Addresses donor advised funds giving history repeat donors legacy giving operating systems planned giving Facebook campaign donation history motivation code memorial giving communications prospects new donors user spotlights endowment campaign building donor relationships small donations budget charity golf tournaments large donations holiday letters donor loyalty brick campaign add ons backing up data donor targeting solicitors donor recognition NCOA processing ticketsales recurring gifts raffle passwords pictures change of address updating fundraising operational costs upgrade correspondence monthly giving Task List anonymous donors GoFundMe project upgrading donors phoning donors holiday giving product news technical support new leadership ticket sales mode code Reporting to IRS publicity materials tribute gifts the Ask nonprofit fundraising mailing look and feel PayPal membersip benefits security data conversion development director Donor Portal Resiliency

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