FundRaiser Blog

The FundRaiser Software Blog is an excellent resource for nonprofit organizations looking to learn more about fundraising, donor management, membership management, and much more.

Schools improve donations by focusing on their most generous donors, part 1

Schools improve donations by focusing on their most generous donors, part 1

Read Part 2 here

When schools focus their donor cultivation on parents, alumni, and the close relatives of students and alumni, they are likely to see a very positive return. Knowing this has led to increased donations for several schools who are FundRaiser users. They know for a fact that these groups are their most generous because they clearly identified this trend in FundRaiser. Using these same techniques to identify common giving trends, your school – or other non profit— can clarify which of your constituent groups are most supportive.

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Useful Donor Information

Useful Donor Information

Dear Kim,

We have 500 donors, of whom 50 give over $1,000 and another 50 give between $500-999. We do a decent job of keeping in touch with these 100 donors, usually talking to them by phone or visiting the top 20 largest donors at least once a year. I keep all the information on these donors and I am retiring, so cleaning out my files and getting ready to pass this information on to the next person. I have pages of stuff on some people, and almost nothing on others. But what should I have? And what should I delete?

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7 key components for donor cultivation you should be tracking in your donor management software

The true secret of happiness lies in taking a genuine interest in all the daily details of life

Fund-raising has many engaging and inspiring sayings. Three that give insight into donor cultivation are:

People give to people.You don't raise funds; you raise friends.Fund-raising can be summed up in just three words - relationships, relationships, relationships.

At its heart, donor cultivation is about an organization's staff and leadership developing relationships with those capable of giving support and making them friends of the organization.I define donor cultivation as an organization-wide strategy and process to learn more about each donor's interests, desired professional and social contacts, lifestyle, and philanthropic desires so that we can better initiate and respond to contact with a donor in order to develop a stronger relationship with that donor.I can't stress enough how important this definition is - how important it is to the future of an organization's fund-raising efforts. Every successful fund-raising operation cultivates its donors - builds relationships with them. The most successful do it constantly and systematically.Let's parse this 48-word statement and examine its key components. Again, the definition, this time with its key components in bold type:Donor cultivation is an organization-wide strategy and process to learn more about each donor's interests, desired professional and social contacts, lifestyle, and philanthropic desires so that we can better initiate and respond to contact with a donor in order to develop a stronger relationship with that donor.

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Being of Service to Donors


As a development officer in a nonprofit organization you are well positioned to facilitate business and social contacts your donors may wish to make. Once, I had a family foundation that was making substantial gifts, and a donor who was head of a large financial house. I knew the broker-donor wanted to talk about handling the Foundation’s investments, so I put them together. The result was two happy donors and my employer, the Cleveland Orchestra, reaped the benefit of being the matchmaker.

Inviting a donor to a party or event hosted for you by those who are more socially or professionally prominent is a good way to help that donor up the success ladder. Conversely, inviting prominent members of your community to a party hosted for you by a donor who is trying to increase his or her social or professional standing can work just as well.

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Keeping in Touch with Donors

Preparation makes informal meetings go smoothly

Even if you successfully get donors to make site visits and are able to reach out to them as described above, it is not enough. You need to do more to keep in touch. After all, how many times a year will a donor be willing to come to the organization, or how frequently can you call for an appointment without becoming a pest? Besides, there are other ways to communicate and express interest in donors. Let’s begin by looking at communication that is more about the donor than the organization.

Send birthday and other appropriate greeting cards. Send get-well cards and even flowers to a donor in the hospital. Keep your eye open for items about donors in newspapers. When you see one, clip it and send it along with a “congratulations” note to the donor.

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Wait a minute, while we are rendering the calendar
texting donors Congratulations community supported gardens spare fields donor relations development director donor retention rate office LYBUNTS membersip benefits budget banquet merge fields Thank You technical support Facebook campaign foundations giving history donor retention thank you letters community arts nonprofits building donor relationships increasing giving amounts FundRaiser Spark donor loyalty Company culture fundraising customer service upgrade how-to videos features Donor Portal entering auction gifts ticketsales grants charity golf tournaments training tip lapsed donor letter templates Reporting to IRS accounting software relationship tracking motivation code word processor how to handle auction gifts auction vacation mode code Thanksgiving community broadcasting add ons the Ask recurring gifts gift notes field letter holiday letters new version #GivingTuesday advanced tab Constant Contact announcements appeal Facebook NCOA processing Volunteer module gift acceptance policy data conversion In-Kind gifts passwords direct mail Resiliency GoFundMe project ticket sales Personalizing custom page welcome packet security donation history small donations training transparency tech tip Codes giving levels volunteering happiness event management understanding giving trends Tickles campaign brick campaign disaster relief Crowdfunding Campaign role of nonprofits change of address updating fundraising letters donor engagement government grants raffle donor advised funds campaign management new features major donors membership benefits PayPal reports donor recognition board members donor preferences pledges annual maintenance plan arts Importing Data End of Year Letters flash sales grassroots campaign targeted mailings donor slip personalizing letters mailing legacy giving animal rescue look and feel alumni on site training donor Excel new donors planning case study correspondance tax summary letters GivingTuesday importing csv SYBUNTS online donations customer portal salutation overview donor profile pictures in honor of donations gift entry solicitors phoning donors operating systems membership programs donor contact information email monthly giving National Change of Address password protection new nonprofit Snow Birds donor attrition Reminders upgrading donors major gift prospects FundRaiser Hosted donor targeting corporate sponsors social media publicity materials operational costs data analysis updates adding personal notes to letters donor prospects ROI large donations general tribute gifts donor attrition rate capital campaign support prospects follow up online donations Groupings annual campaign donor source new leadership motivation correspondence volunteers product news Cloud appeal letters backing up data nonprofit fundraising merge notes repeat donors data entry holiday giving mission driven user spotlights communications premiums anonymous donors holiday planned giving memorial giving Task List endowment campaign FundRaiser Basic user interface Alternative Addresses moves management segmenting donors New Year spreadsheets Network for Good

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