FundRaiser Blog

The FundRaiser Software Blog is an excellent resource for nonprofit organizations looking to learn more about fundraising, donor management, membership management, and much more.

Short Take: Customer Portal for FundRaiser Users

Short Take: Customer Portal for FundRaiser Users

In addition to our technical support and training departments, FundRaiser Software also provides an extensive library of how-to documents and training videos through the Customer Portal. The Customer Portal is available to customers with a current Annual Maintenance Plan. To log in visit and click on the “Customer Login” link in the upper right-hand corner.  If you don’t have your login information (It will be unique to the customer portal), call or email our support team and we would be happy to reset the password for you.

Once you’re logged in, the Contact Info tab allows you to update and change your organization’s contact information. There are bulletins and news available. And the Training Videos tab takes you to the library of training videos. On the Support Tools tab, there is a link to view support document and downloads, including several “how to” documents. 

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arts membership benefits adding personal notes to letters appeal letters Resiliency donor attrition rate features holiday giving Codes in honor of donations community supported gardens relationship tracking budget merge fields SYBUNTS happiness auction Facebook major donors prospects Donor Portal password protection salutation data entry general Excel tax summary letters operational costs new nonprofit letter templates motivation End of Year Letters New Year office corporate sponsors solicitors foundations board members updates motivation code change of address updating texting donors lapsed donor fundraising letters planning correspondence how-to videos giving history the Ask charity golf tournaments case study mailing development director advanced tab donor attrition grassroots campaign holiday government grants LYBUNTS moves management FundRaiser Spark publicity materials online donations customer portal donor targeting memorial giving training tip Task List donor contact information customer service Volunteer module add ons upgrading donors support user spotlights legacy giving direct mail thank you letters Reminders alumni look and feel communications membersip benefits custom page new leadership new features National Change of Address announcements building donor relationships major gift prospects segmenting donors product news Cloud accounting software PayPal spare fields data analysis social media operating systems letter user interface Network for Good donor loyalty ticket sales on site training phoning donors nonprofit fundraising giving levels technical support large donations Snow Birds Thank You Personalizing backing up data annual campaign animal rescue donor slip reports online donations mission driven Thanksgiving Facebook campaign recurring gifts gift entry follow up anonymous donors Constant Contact training Crowdfunding Campaign security disaster relief Company culture premiums tech tip gift acceptance policy planned giving ROI FundRaiser Hosted small donations donor recognition volunteering holiday letters vacation fundraising donor profile GivingTuesday In-Kind gifts community broadcasting understanding giving trends #GivingTuesday GoFundMe project spreadsheets pledges campaign raffle role of nonprofits Importing Data event management donor preferences Congratulations grants transparency capital campaign importing csv correspondance gift notes field annual maintenance plan appeal NCOA processing Alternative Addresses word processor overview ticketsales endowment campaign banquet Groupings welcome packet upgrade FundRaiser Basic increasing giving amounts donor advised funds how to handle auction gifts tribute gifts pictures volunteers donation history entering auction gifts donor retention rate Tickles merge notes flash sales brick campaign mode code new version data conversion personalizing letters donor membership programs Reporting to IRS monthly giving community arts nonprofits targeted mailings donor source new donors campaign management repeat donors

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