FundRaiser Blog

The FundRaiser Software Blog is an excellent resource for nonprofit organizations looking to learn more about fundraising, donor management, membership management, and much more.

Short Take: Customer Portal for FundRaiser Users

Short Take: Customer Portal for FundRaiser Users

In addition to our technical support and training departments, FundRaiser Software also provides an extensive library of how-to documents and training videos through the Customer Portal. The Customer Portal is available to customers with a current Annual Maintenance Plan. To log in visit and click on the “Customer Login” link in the upper right-hand corner.  If you don’t have your login information (It will be unique to the customer portal), call or email our support team and we would be happy to reset the password for you.

Once you’re logged in, the Contact Info tab allows you to update and change your organization’s contact information. There are bulletins and news available. And the Training Videos tab takes you to the library of training videos. On the Support Tools tab, there is a link to view support document and downloads, including several “how to” documents. 

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LYBUNTS importing csv End of Year Letters repeat donors Volunteer module thank you letters prospects updates NCOA processing technical support security animal rescue legacy giving major gift prospects direct mail Company culture vacation annual campaign Crowdfunding Campaign spreadsheets publicity materials membersip benefits fundraising overview custom page GivingTuesday transparency phoning donors FundRaiser Hosted Reporting to IRS FundRaiser Basic campaign management upgrade correspondence operational costs donor profile membership benefits user interface donor retention alumni salutation memorial giving event management holiday letters Constant Contact foundations donor prospects new leadership social media New Year ticket sales monthly giving anonymous donors donor contact information word processor tax summary letters data entry gift entry the Ask motivation code lapsed donor Donor Portal how-to videos #GivingTuesday donor community arts nonprofits data conversion planned giving case study Tickles announcements user spotlights donor engagement adding personal notes to letters campaign flash sales advanced tab auction Groupings community broadcasting merge fields spare fields donor relations donor recognition training tip budget grassroots campaign National Change of Address backing up data donor attrition donor slip Thank You targeted mailings increasing giving amounts grants moves management donor attrition rate large donations annual maintenance plan fundraising letters new donors product news email personalizing letters small donations disaster relief relationship tracking In-Kind gifts add ons look and feel tech tip major donors donor retention rate building donor relationships holiday giving SYBUNTS Codes donation history Cloud membership programs Excel welcome packet solicitors donor advised funds ROI communications role of nonprofits in honor of donations GoFundMe project premiums motivation happiness on site training ticketsales correspondance giving history brick campaign Task List gift notes field entering auction gifts customer service how to handle auction gifts Alternative Addresses donor source Facebook accounting software letter templates new features mode code operating systems follow up letter upgrading donors support planning online donations pledges training new nonprofit Facebook campaign board members online donations features merge notes Importing Data appeal mailing Snow Birds development director Personalizing Network for Good new version texting donors government grants segmenting donors donor loyalty charity golf tournaments endowment campaign general customer portal donor preferences change of address updating volunteers FundRaiser Spark corporate sponsors password protection raffle appeal letters community supported gardens giving levels holiday gift acceptance policy PayPal volunteering banquet recurring gifts Reminders office Congratulations Thanksgiving passwords donor targeting arts pictures understanding giving trends data analysis reports Resiliency capital campaign tribute gifts nonprofit fundraising mission driven

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