Intuitive & Affordable

FundRaiser Software offers 3 powerful programs designed to fit any budget and any installation requirements

Meet the FundRaiser Family, a suite of three intuitive donor and donation management programs. Each is designed to be user friendly and functional, while remaining easy on the budget, and each of the three options is available online or installed, for the ultimate in flexibility. Please explore the products below and be sure to check out our Comparison Chart for a detailed look at each option.

FundRaiser Spark

Perfect for Small & New Organizations

Spark something big.

FundRaiser Spark is an intuitive package specifically designed to manage donors and track memberships for small and growing organizations. Although the software is considered entry-level, it contains everything that a small organization needs to establish and nurture strong donor relationships. Featuring a built-in growth path to other FundRaiser products, the software is ready to grow with you.

Learn More

FundRaiser Select

Scaled for Mid-sized & Growing Organizations

Select exactly what features you need now.

FundRaiser Select is designed with flexibility in mind. Select is a powerful core package with a full set of optional modules to expand it into membership management, online donations, volunteer management, pledges management, and more. Start with the perfect solution for your needs right now, and rest easy knowing that Select is the perfect fit today - and tomorrow.

Learn More

FundRaiser Professional

For Large & Rapidly-Growing Organizations

When only the best will do.

FundRaiser Professional is our all-inclusive option, with all FundRaiser features built right in. Professional contains an impressive array of exclusive features like campaign management, relationship management, and secure data fields, to name a few. With new features consistently being developed and added to Professional, even our top-level software will continue to expand with you.

Learn More

Special Page

Upload your Files to Tech Support

Click on the link below to upload your file to FundRaiser Software Tech Support

Previous Versions

The following previous versions of our software are provided only for technical support issues. Please use them at your own risk. There are no guarantees provided of use or feature availability. Technical Support is not provided when using the following products without a valid Annual Maintenance Plan

Advantage Database Utilities

The following Advantage utilities and upgrades are made available for the convenience of our users. No warranty is expressed or implied. Please consult with your technical support representative if you have any questions. You may also refer to the Advantage web site for more information.

  • We need for you to upgrade your current advantage to version 11.1, please make sure you stop the advantage service before the upgrade on your server

    Go to the advantage configuration utility and hit the Stop Service Button

    The upgrade must be done from your server, below is the link to version 11.1, make sure you upgrade over your current version. For Windows 32-bit servers Advantage Client/Server DOMESTIC Ver 11.1 SETUP files

FundRaiser Software Utilities

The following programs and utilities are made available for the convenience of our users. No warranty is expressed or implied. Please consult with your technical support representative if you have any questions.

  • Data Dump Setup FRDataDumpSetup.exe May, 2011 (1 mb)
    This program enables you to export all FundRaiser data to industry-standard CSV files.

  • Test your Firewall Security We recommend that you check the security of your network firewall on a regular basis (monthly is good). Gibson Research Corporation (grc.com) provides a free service which will perform this check for you.

  • Wintix MySql Updater MySql_Updater.exe March 2012 (32 mb)
    MySQL Updater from Wintix

  • FR Wintix 5 Setup FRTix5Setup.exe December 2011 (1.5 mb)
    Wintix 5 Integration addon.

  • GroupLink.dbf Wintix 3/4 table to fix duplicate checking dragon error.

  • IMB Files USPSIMB_Templates.zip (3 kb)
    Files for IMB Postal Code features.

  • ODBC Drivers for Advantage located in the Customer Portal
    This program installs the Data Drivers for connection to Advantage Databases using the Windows ODBC controls. Please use with caution, Technical support is not responsible for data corruption when using the ODBC driver.

  • FRPro Workstation Setup Shortcut Only April 18, 2007 (126 KB)
    Use this version of workstation setup when the regular one does not work. This version does not install any dll's or change the ADS.INI file.

  • Limited Workstation Setup for FR Select Workstation Setup Pro.exe Aug 18,2006 (307 KB)
    Use this version of workstation setup to workaround permissions issues.

  • WinSock Fix WinSockFix.zip
    This will hopefully fix a WinSock problem caused by spyware or adware software (that was released by other companies).

  • Convert CSV File to FundRaiser ADT file CSV2FRSetup.zip
    contains CSV2FR, which will import a csv file into a FundRaiser adt data table. The CSV file must contain fields with names that exactly match those in the associated FundRaiser table. You need not include all fields in the CSV file, but all that exist must be correctly spelled.

  • Data Structure DDInfoTool.zip (498kb) November 2017
    This file contains a small utility that will display notes on each table and field. This zip file must be extracted into the main FundRaiser Program folder. Ask Tech Support for the password that is needed to unzip this file.
    Standalone [DDInfoTool-Full.zip (4,114kb)] version does not need FundRaiser to be installed.
    Not all tables are yet documented. The most important are, though.

  • UDPTest.exe for testing whether UDP packets are being blocked in a remote access situation (829kb)

  • FundRaiserBackupDemoDataAllVer.zip This FundRaiser Backup has about 300 names plus gifts, pledges, etc. Useful for testing. (4,842kb)
    After restoring (or unzipping) this backup, you will then need to run the DDUpdate utility in the FundRaiser folder, which will bring the data structure up to your current version.

  • FRFixProdIDs.exe This FundRaiser utility will assist in matching up orphaned Product IDs from edited products. (761kb)

Special Versions

The following version of our software is provided only for technical support issues.

Installing the GoGlobal Mobile App

Apple iPad Application:

Download from the Apple Application Store

Android Devices Application:

Download from the Android client from Google Play (Requires Android Honeycomb 3.0+)

Installing the Windows CE Client

1. Determine which processor your Windows CE device is using.
2. Download the appropriate .CAB file:
ARMV4 | ARMV4I | X86
3. Double-click the .CAB file.
4. Click the Start button on the Windows taskbar and select GO-Global Client.

Installing the Pocket PC Client

1. Determine which version of Pocket PC is running on your device.
2. Download the appropriate .CAB file:
 Pocket PC 2003
 Windows Mobile 5 for Pocket PC
3. Double-click the .CAB file.
4. Click the Start button on the Windows taskbar and select GO-Global Client.

Onsite Training by FundRaiser Software


Move your new software implementation to the Fast Track


If you are new to FundRaiser Software, and want to make sure that your implementation process goes quickly and smoothly, there is no better way to ensure that than onsite training. You will receive the exclusive benefit of being assigned to one of our Training Experts, who will work with you to determine the best training plan for your needs. They will help you determine the set-up process for your new software, discuss your needs and goals for the software, and develop a custom training plan just for you. After the training session, you will have the tools and confidence you need to hit the ground running with your new software!


Quickly get new staff members or volunteers up to speed with FundRaiser


If you, like many nonprofit organizations, have experienced staff turnover, and are in the unfortunate position of not having anyone on staff who knows FundRaiser inside and out, then you need onsite training, and fast! One of our Training Experts will come to your workplace and train your entire staff quickly and efficiently. They can also work with you to develop documentation for data entry defaults and best practice so that you do not find yourself in this position again. After your training session, your staff will have all the tools they need to fully engage with Select or Professional. 


Propel yourself and your staff to become Expert FundRaiser Users with advanced training


If you and your development staff have reached hte point where you know your way around FundRaiser, and are ready to become "power users", a couple of days of advanced training will do the trick. Our Training Expert will guide you through the intricacies of Relationships and Households, explain how to use SQL scripts to extract very specific bits of information, walk you throug the process of setting up a new Campaign and tracking your goals and progress, teach you the keyboard shortcuts, explore the Gift and Donor Attributes and explain how they can help define your data even further... Or, choose your own topics and priorities and we will customize the session to your exact specifications. If you're ready to become an FundRaiser Power User, this is the training session for you. 


Develop procedures and policies for consistent data entry


If you have several people entering data in your office, or if you have inherited your database from someone else, then you know how difficult it is to maintain data integrity with several "fingers in the pot". It can also be difficult to maintain a consistent database if you don't start off with procedures for data-entry defaults right from the beginning. Either way, one of our Training Experts will talk with you about how you wish to be able to use and track your data (reports, groupings, mailings, etc), and will help develop customized materials for your organization with a complete understanding of your unique needs. 

If any of the above situations apply to you, consider onsite training for your development staff. We guarantee you will be satisfied with your customized onsite training experience. More and more organizations are turning to onsite training to get started quickly. Prior to arrival, we will make arrangements for a conference call between you and your trainer to discuss your needs for the training session.


 

FundRaiser Annual Maintenance Plans (AMP)

We believe passionately that prompt, available, friendly tech support is our obligation to our users, and we are proud that our users consistently rate our support as excellent. In fact, many of our users have told us that the support they received during their evaluation of software packages was a deciding factor in their purchase of FundRaiser over others.

When it comes to the bottom line, having a good program is great but even with the best software and a top-notch IT staff, help is sometimes needed. That's why we have designed our support policy to be easy to understand, and easy to afford!

  • Every new purchase of FundRaiser Spark, Select and Professional includes 90 days of free AMP!
  • AMP is automatically included with our online versions: Spark Online, Select Online, and Professional Online.

What's included with your Annual Maintenance Plan?

AMP is designed to include everything you need to have a successful experience with FundRaiser Software:

    Receive all the help you need with Unlimited Technical Support via phone, email, or remote desktop
    Keep up-to-date with the newest features & fixes with all Program Updates. (Updates are installed automatically with all Online versions)
    Get up to speed on the software fast with access to live web-based Training. Three Training Credits are included in your purchase of any of our installed or online products, and additional credits can be purchased for $50 each, with a discount for multiple credits
    Train volunteers and new staff members to use the software with unlimited access to the free Overview training session
    View Training Videos on-demand in the Customer Portal for free
    Tell us what you need with access to the FundRaiser Wish List
    Get answers fast and chat with other FundRaiser Users in our Forum available in our Customer Portal
Frequently Asked Questions

  • Q. What is Report Layout +

    A. Available in version 5.1, Report Layout is a new window used by the Master, Donor, and Donation reports to give you a great deal of new control over the layout of these reports. A full explaination of the feature is included as a PDF file: Report Layout Feature.

  • Q. What is new in FundRaiser 5 +

    A. We have significantly updated the FundRaiser Program for the release of version 5.0. To give you a glimpse of a few of the new features, read the What's New in FundRaiser 5 document.

  • Q. Do I need Seperate Computer for Client/Server? +

    A. You do not have to have a dedicated server machine to run client server.

    Advantage Database Server (ADS) is the name of the software that fills the role of the "server" in the client/server model - FundRaiser itself is the client. You don't have to install ADS on a separate computer. If you have no need for a dedicated server machine in your organization, you install ADS on the same computer that you have FundRaiser installed on.

    The decision to move exclusively to client/server was not an arbitrary one and the move is necessary for the continued development and improvement of the software. A lot of thought and discussion went into this decision, and since our relationship with your organization has only begun recently, I'd like to reassure you that this sort of event does not happen often, nor do we take it lightly. In the over twenty year history of the company we've only stopped supporting a product once before - FundRasier for MS-DOS.

    I'd also like to reiterate that this is not a decision you have to make right now. The special pricing on the client/server upgrade ends on June 30, but support for your current version won't end until approximately mid-year 2014 - that's based on our planned release date for FundRaiser 5.0. So you have a while before you have to make the decision.

    Even after the release of FundRaiser 5.0, any previous version of FundRaiser will continue to run for your organization. You are always welcome to stay with your current version and not worry about any future costs.

  • Q: How does FundRaiser handle PCI Compliance? +

    The Payment Card Industry Data Security Standard (PCI DSS) is a set of requirements designed to ensure that ALL companies that process, store or transmit credit card information maintain a secure environment. Essentially any merchant that has a Merchant ID (MID).

    The Payment Card Industry Security Standards Council (PCI SSC) was launched on September 7, 2006 to manage the ongoing evolution of the Payment Card Industry (PCI) security standards with focus on improving payment account security throughout the transaction process. The PCI DSS is administered and managed by the PCI SSC (www.pcisecuritystandards.org), an independent body that was created by the major payment card brands (Visa, MasterCard, American Express, Discover and JCB). FundRaiser is PCI Level 3 compliant.

    Donor Portal:Since PCI Compliance does not allow for saving of Security Numbers (ccv) in the database - the program will be able to detect you are using the new token-based system and will change its actions to accommodate both the new and the old system.  You may choose to send transactions without a security number but may be charged a higher transaction fee from your payment processor.

    FRPayForm: a new form for our users to securely enter a transaction, have it processed, and have a token for that credit card/ACH recorded in the data tables.

    Blip: Blip is a URL that processes transactions for recurring and single payments. Blip is being updated to detect which you are using; the token-based system or transactions without a security number (ccv) and accomnodate both.

    These changes have been implemented in the new version of your FundRaiser Program (version 5.x).  You should check often on the Customer Portal for the latest version.

  • Q. How to enable Hidden Shares (Admin Share) in Windows Vista and Windows 7? +

    A. By default, Windows Vista and newer versions of Windows prevent local accounts from accessing administrative shares through the network.

    To enable administrative shares you have to make a registry change. Click on Start Menu and in the search box type ‘regedit’ and press ENTER. Add this registry item:

    Hive: HKEY_LOCAL_MACHINE
    Key: Software\Microsoft\Windows\CurrentVersion\Policies\System
    Name: LocalAccountTokenFilterPolicy
    Data Type: REG_DWORD
    Value: 1

    After rebooting, the hidden share is accessible from other computers.

  • Q. Can I connect to FundRaiser Remotely? +

    A. Yes, There are two major ways to connect to FundRaiser Remotely, FundRaiser Online and FundRaiser Client/Server

    FundRaiser Online keeps all the responsibility of technical aspects of the setup of the program with FundRaiser.

    FundRaiser Client/Server does allow for remote access to the data, however it requires one of the following options to be met.

    Virtual Private Network (VPN) - This would allow access from outside your network from a remote computer that would virtualize the presence as if the remote computer was connected to the local network. Then you would run Workstation Setup from the Remote computer accessing the Server computer.

    Remote Desktop - This allows a remote computer to access a computer that is connect to the local network and have access to run programs as if the remote user was at the desk of the local computer. Examples - Windows Remote Desktop, Citrix, Goto MyPC, Go-Global.

    Please let us know if you need assistance with connecting to FundRaiser after one of the above options are met.

  • Q. Can I use international characters with FundRaiser? +

    A. Yes, FundRaiser recognizes any ASCII based character that the computer is referencing from the character map.

    English language based computer systems, including much of the Internet, use a particular character set known as US-ASCII or simply ASCII, which may or may not the contain characters you need. Recently, this 'default" character set has been supplanted by the ISO 1 character set that contains more foreign phrase glyphs (individual characters). For use on a computer, character sets are encoded and set in a table where a positive number is assigned to each character, or glyph.

    Typically, a character set includes far more characters than you will use in the course of normal writing. You can access these "hidden" characters by using a modifier key, most commonly the "ALT" key. Within a given character set standard, there can be many fonts and font families, and while all fonts are supposed to have all the characters from a given set, many do not, or are inaccurate, thus your results may vary depending on the font you are using. Common Character Map

    Some characters will show an ALT+Keystroke combination. This will be displayed in the lower right corner of the character map utility. In order to use this shortcut, hold down the "ALT" key while you type in the entire code. When you release the ALT key the glyph will appear.

    This only works with the number pad on Desktops. On some computers this will only work if your "Num Lock" is on. These codes may not work with laptops, notebooks, or hand held computer devices etc., depending on your machine: most laptops have a blue extra key 'Fn', and little blue numbers on the keys 789uiojklm,. - if you have these, you can use ALT + Fn, and then the little blue numbers on these keys to get the same effect.

    The ASCII range of 97-122 has the lower-case letters of the alphabet and 65-90 range has the capitalized letters of the alphabet The numbers beyond 170 can also have meaning, such as special characters and the Greek alphabet.

    Some combinations may require a 0 before the 3 digit combination.

    To type with special symbols you may also use transliteration tools.

    Another method is to hold "ALT" Key and simply type on the number pad then release "ALT".
  • 1
  • 2
  • 3
  • 4
› ‹

More Articles ...

  1. Webinars
  2. Program Updates
  3. Manuals
  4. Basic Intro Video
  5. Automated Backup
  6. FundRaiser Online - How To
  7. Create Email from Word
  8. Request Username
  9. Remote Support - Go To Meeting/Assist
  10. Training

Connect With Us

  800-880-3454 ext 3
  Email Us
  Request More Information
  Monday-Friday
      8:30AM-5:30PM CST

People are Talking!

"We love the program, it's a magnificent tool." --Sue, Art 180, Virginia.

Try FundRaiser Free for 30 Days

Are you ready to see what FundRaiser Software can do for you? Start your free trial today by choosing one of the options below.

Download a Free Trial Start an Online Evaluation Request a CD & Brochure Schedule a Tour

View a Comparison Chart of all three FundRaiser Products

Even when installed as an evaluation copy, all features are available, so you can start using FundRaiser right now. Use it like it's yours: import data, add gifts, print reports, call technical support for assistance or questions... we want you to feel 100% confident that Select is the right fit for your organization!

Try it now, and experience the FundRaiser Difference!

Customer Portal Login Form

   

The customer portal is unavailable. If you need support please reach out to support@fundraisersoftware.com Thank you.

 
  User Name:
  Password:

If you are not sure about your Customer User Name, please call 800-543-4131 and we will be able to help you.

Or you have lost your password, Request Password