FundRaiser Blog

The FundRaiser Software Blog is an excellent resource for nonprofit organizations looking to learn more about fundraising, donor management, membership management, and much more.

Pledges on Paper

Pledges on Paper

Dear Kim:  

A small family foundation run by a friend of our board chair promised us $10,000 at the beginning of the year and they have not yet paid it. Our board chair was recently told by her friend that the foundation probably wasn’t going to be able to pay because the market had wiped out a lot of their assets, but I can’t understand why they didn’t pay sooner.

I am the office manager and I have looked all over for any paper work related to this grant and can’t find any-no proposal, no letter saying we are getting the grant, nothing. We need the money and it is in our budget, but the board chair wants to pull it out and cut costs to balance the budget.   I think the board chair is a wind-bag and this money was never in the pipeline, but I don’t know what to do about it.  I am the office manager and don’t feel I have any power.  Our Executive Director doesn’t know how to proceed either and said she would be curious what you thought. 

~Stalling for Dollars

Dear Stalling:  

I am seeing a lot of donors use these last two months as excuses to do what they wanted to do anyway, which is say no to certain requests and shy solicitors to claim they asked but, “Oh, the market. Woe, woe.”  A lot of how you proceed will be determined by what result you want, given that the result of getting the $10,000 doesn’t look to be in the cards.  Do you want to embarrass the board chair?  The Executive Director?  The foundation?  Do you want to get better systems in place so that grants are not booked as income unless you have a grant agreement on file? If you make too much of a fuss you may simply embarrass yourself.   I know you need the money, but in the scheme of things, $10,000 isn’t that much, and the ED and Board Chair should be encouraged to think about how to replace that money rather than cutting costs.  The Executive Director needs to be more firm about systems and needs to talk to the Treasurer of the board about having a paper trail for pledges. If you have an audit, the auditor will help you design proper systems. The Treasurer could use this as a teachable moment for all the board to show why we insist on having written pledges.  I wouldn’t let it just go by without any discussion, but I would use your valuable time to insure nothing like this can happen again. 

Good luck!

~Kim Klein

To learn how FundRaiser can  help you track money and communicate well with other staff members about organizational financials 

Contact us for a free FundRaiser Software evaluation tour

A Pledge or a Promise?
Finance vs. Development

Related Posts

Wait a minute, while we are rendering the calendar
gift entry membership programs Network for Good upgrading donors donor contact information Reminders donor retention campaign correspondence support entering auction gifts fundraising letters backing up data annual campaign major donors foundations segmenting donors Volunteer module donor preferences tech tip banquet FundRaiser Hosted user spotlights training tip tax summary letters Donor Portal motivation repeat donors LYBUNTS understanding giving trends Snow Birds training announcements Personalizing gift acceptance policy relationship tracking updates customer service event management #GivingTuesday Company culture prospects spreadsheets grassroots campaign Tickles recurring gifts spare fields government grants add ons corporate sponsors letter templates upgrade mailing product news overview phoning donors arts donor advised funds membership benefits importing csv building donor relationships Facebook campaign donor profile ticketsales welcome packet appeal letters community arts nonprofits National Change of Address lapsed donor Importing Data look and feel endowment campaign small donations mission driven membersip benefits thank you letters In-Kind gifts charity golf tournaments appeal holiday anonymous donors Groupings donor slip FundRaiser Basic advanced tab direct mail motivation code volunteering Resiliency communications targeted mailings donor retention rate holiday letters End of Year Letters word processor planning fundraising donor recognition grants how-to videos giving history premiums new nonprofit Congratulations how to handle auction gifts letter annual maintenance plan ticket sales campaign management large donations auction increasing giving amounts volunteers the Ask donor memorial giving SYBUNTS transparency donor attrition Codes accounting software FundRaiser Spark Thank You pledges data conversion monthly giving animal rescue donor source raffle Constant Contact Excel operating systems major gift prospects online donations pictures merge notes donor engagement holiday giving correspondance adding personal notes to letters salutation social media user interface reports community supported gardens new version in honor of donations data analysis security email new leadership ROI donor loyalty case study role of nonprofits Crowdfunding Campaign change of address updating follow up flash sales alumni Task List planned giving Cloud development director donor prospects happiness budget disaster relief online donations donor relations moves management custom page merge fields customer portal donation history passwords community broadcasting gift notes field Facebook general nonprofit fundraising new donors NCOA processing technical support donor targeting legacy giving solicitors tribute gifts Thanksgiving New Year personalizing letters mode code new features publicity materials on site training giving levels password protection data entry donor attrition rate vacation office PayPal capital campaign GivingTuesday features Reporting to IRS board members operational costs GoFundMe project brick campaign texting donors Alternative Addresses

Connect With Us

  800-880-3454 ext 3
  Email Us
  Request More Information
  Monday-Friday
      8:30AM-5:30PM CST

Customer Portal Login Form

   

The customer portal is unavailable. If you need support please reach out to support@fundraisersoftware.com Thank you.

 

  User Name:
  Password:

If you are not sure about your Customer User Name, please call 800-543-4131 and we will be able to help you.

Or you have lost your password, Request Password