FundRaiser Blog

The FundRaiser Software Blog is an excellent resource for nonprofit organizations looking to learn more about fundraising, donor management, membership management, and much more.

Pledges on Paper

Pledges on Paper

Dear Kim:  

A small family foundation run by a friend of our board chair promised us $10,000 at the beginning of the year and they have not yet paid it. Our board chair was recently told by her friend that the foundation probably wasn’t going to be able to pay because the market had wiped out a lot of their assets, but I can’t understand why they didn’t pay sooner.

I am the office manager and I have looked all over for any paper work related to this grant and can’t find any-no proposal, no letter saying we are getting the grant, nothing. We need the money and it is in our budget, but the board chair wants to pull it out and cut costs to balance the budget.   I think the board chair is a wind-bag and this money was never in the pipeline, but I don’t know what to do about it.  I am the office manager and don’t feel I have any power.  Our Executive Director doesn’t know how to proceed either and said she would be curious what you thought. 

~Stalling for Dollars

Dear Stalling:  

I am seeing a lot of donors use these last two months as excuses to do what they wanted to do anyway, which is say no to certain requests and shy solicitors to claim they asked but, “Oh, the market. Woe, woe.”  A lot of how you proceed will be determined by what result you want, given that the result of getting the $10,000 doesn’t look to be in the cards.  Do you want to embarrass the board chair?  The Executive Director?  The foundation?  Do you want to get better systems in place so that grants are not booked as income unless you have a grant agreement on file? If you make too much of a fuss you may simply embarrass yourself.   I know you need the money, but in the scheme of things, $10,000 isn’t that much, and the ED and Board Chair should be encouraged to think about how to replace that money rather than cutting costs.  The Executive Director needs to be more firm about systems and needs to talk to the Treasurer of the board about having a paper trail for pledges. If you have an audit, the auditor will help you design proper systems. The Treasurer could use this as a teachable moment for all the board to show why we insist on having written pledges.  I wouldn’t let it just go by without any discussion, but I would use your valuable time to insure nothing like this can happen again. 

Good luck!

~Kim Klein

To learn how FundRaiser can  help you track money and communicate well with other staff members about organizational financials 

Contact us for a free FundRaiser Software evaluation tour

A Pledge or a Promise?
Finance vs. Development

Related Posts

Wait a minute, while we are rendering the calendar
personalizing letters donor engagement customer portal SYBUNTS capital campaign publicity materials memorial giving corporate sponsors tech tip NCOA processing brick campaign foundations new nonprofit segmenting donors social media moves management planned giving phoning donors donor profile New Year user spotlights donor retention rate announcements monthly giving spare fields gift entry updates office pictures password protection volunteers prospects support direct mail charity golf tournaments Cloud thank you letters Facebook campaign budget technical support letter templates correspondance ticketsales small donations grants membership benefits donor recognition major donors letter raffle donor loyalty giving levels End of Year Letters new version tax summary letters texting donors merge notes auction donor merge fields repeat donors fundraising Excel animal rescue donor slip entering auction gifts major gift prospects planning vacation Snow Birds Codes membership programs holiday giving Groupings accounting software advanced tab new leadership backing up data community supported gardens nonprofit fundraising training gift acceptance policy features Donor Portal product news new donors premiums add ons reports passwords donor advised funds donor relations Network for Good data conversion community arts nonprofits role of nonprofits importing csv spreadsheets membersip benefits donor contact information donor attrition security user interface ROI FundRaiser Hosted mode code Thanksgiving fundraising letters Facebook donor attrition rate alumni welcome packet word processor #GivingTuesday board members National Change of Address grassroots campaign correspondence online donations happiness banquet email legacy giving volunteering GivingTuesday follow up the Ask FundRaiser Basic transparency donor preferences relationship tracking Personalizing motivation code donor retention recurring gifts change of address updating salutation understanding giving trends development director overview Resiliency in honor of donations annual maintenance plan lapsed donor general appeal Thank You new features Tickles Constant Contact mailing holiday appeal letters custom page data analysis adding personal notes to letters Congratulations look and feel increasing giving amounts data entry holiday letters Task List FundRaiser Spark gift notes field Company culture pledges operating systems ticket sales LYBUNTS Importing Data Reminders Crowdfunding Campaign customer service PayPal GoFundMe project communications disaster relief upgrading donors motivation flash sales Volunteer module operational costs In-Kind gifts endowment campaign annual campaign on site training targeted mailings donation history online donations event management solicitors building donor relationships training tip upgrade donor targeting large donations donor prospects community broadcasting how to handle auction gifts how-to videos case study campaign management Alternative Addresses anonymous donors giving history donor source mission driven arts tribute gifts campaign government grants Reporting to IRS

Connect With Us

  800-880-3454 ext 3
  Email Us
  Request More Information
  Monday-Friday
      8:30AM-5:30PM CST

Customer Portal Login Form

   

The customer portal is unavailable. If you need support please reach out to support@fundraisersoftware.com Thank you.

 

  User Name:
  Password:

If you are not sure about your Customer User Name, please call 800-543-4131 and we will be able to help you.

Or you have lost your password, Request Password