FundRaiser Blog

The FundRaiser Software Blog is an excellent resource for nonprofit organizations looking to learn more about fundraising, donor management, membership management, and much more.

Pledges on Paper

Pledges on Paper

Dear Kim:  

A small family foundation run by a friend of our board chair promised us $10,000 at the beginning of the year and they have not yet paid it. Our board chair was recently told by her friend that the foundation probably wasn’t going to be able to pay because the market had wiped out a lot of their assets, but I can’t understand why they didn’t pay sooner.

I am the office manager and I have looked all over for any paper work related to this grant and can’t find any-no proposal, no letter saying we are getting the grant, nothing. We need the money and it is in our budget, but the board chair wants to pull it out and cut costs to balance the budget.   I think the board chair is a wind-bag and this money was never in the pipeline, but I don’t know what to do about it.  I am the office manager and don’t feel I have any power.  Our Executive Director doesn’t know how to proceed either and said she would be curious what you thought. 

~Stalling for Dollars

Dear Stalling:  

I am seeing a lot of donors use these last two months as excuses to do what they wanted to do anyway, which is say no to certain requests and shy solicitors to claim they asked but, “Oh, the market. Woe, woe.”  A lot of how you proceed will be determined by what result you want, given that the result of getting the $10,000 doesn’t look to be in the cards.  Do you want to embarrass the board chair?  The Executive Director?  The foundation?  Do you want to get better systems in place so that grants are not booked as income unless you have a grant agreement on file? If you make too much of a fuss you may simply embarrass yourself.   I know you need the money, but in the scheme of things, $10,000 isn’t that much, and the ED and Board Chair should be encouraged to think about how to replace that money rather than cutting costs.  The Executive Director needs to be more firm about systems and needs to talk to the Treasurer of the board about having a paper trail for pledges. If you have an audit, the auditor will help you design proper systems. The Treasurer could use this as a teachable moment for all the board to show why we insist on having written pledges.  I wouldn’t let it just go by without any discussion, but I would use your valuable time to insure nothing like this can happen again. 

Good luck!

~Kim Klein

To learn how FundRaiser can  help you track money and communicate well with other staff members about organizational financials 

Contact us for a free FundRaiser Software evaluation tour

A Pledge or a Promise?
Finance vs. Development

Related Posts

Wait a minute, while we are rendering the calendar
board members membership benefits major gift prospects holiday letters Reporting to IRS nonprofit fundraising spreadsheets operating systems animal rescue training tip follow up user interface grassroots campaign foundations passwords community broadcasting annual campaign letter operational costs membersip benefits customer portal prospects features segmenting donors announcements capital campaign new nonprofit data conversion change of address updating donor recognition tribute gifts FundRaiser Hosted overview how-to videos major donors upgrade in honor of donations monthly giving look and feel brick campaign mission driven donor profile new leadership government grants advanced tab new donors relationship tracking SYBUNTS Importing Data password protection fundraising new features updates donation history donor engagement user spotlights donor preferences Company culture repeat donors Volunteer module Task List National Change of Address Excel case study donor retention backing up data thank you letters data entry pledges Snow Birds happiness community arts nonprofits donor slip merge notes ticketsales Crowdfunding Campaign volunteering texting donors giving levels product news alumni PayPal word processor office increasing giving amounts Alternative Addresses correspondence solicitors Codes communications publicity materials gift entry large donations mailing reports online donations new version small donations role of nonprofits support End of Year Letters Personalizing FundRaiser Basic motivation donor relations tech tip donor contact information online donations gift acceptance policy GoFundMe project importing csv Donor Portal Reminders general development director budget security correspondance how to handle auction gifts LYBUNTS understanding giving trends transparency planning tax summary letters adding personal notes to letters campaign management planned giving merge fields technical support banquet Tickles donor retention rate memorial giving vacation holiday giving letter templates Resiliency corporate sponsors the Ask email direct mail charity golf tournaments moves management donor source fundraising letters pictures giving history flash sales customer service ticket sales custom page mode code holiday data analysis spare fields Cloud social media legacy giving membership programs grants training donor advised funds #GivingTuesday donor prospects salutation upgrading donors donor personalizing letters Facebook event management motivation code annual maintenance plan volunteers premiums Groupings disaster relief FundRaiser Spark welcome packet In-Kind gifts donor targeting gift notes field entering auction gifts anonymous donors phoning donors add ons Network for Good lapsed donor accounting software community supported gardens ROI campaign Thank You recurring gifts endowment campaign auction donor attrition Facebook campaign appeal on site training GivingTuesday raffle donor attrition rate Constant Contact New Year targeted mailings building donor relationships donor loyalty Congratulations NCOA processing Thanksgiving appeal letters arts

Connect With Us

  800-880-3454 ext 3
  Email Us
  Request More Information
  Monday-Friday
      8:30AM-5:30PM CST

Customer Portal Login Form

   

The customer portal is unavailable. If you need support please reach out to support@fundraisersoftware.com Thank you.

 

  User Name:
  Password:

If you are not sure about your Customer User Name, please call 800-543-4131 and we will be able to help you.

Or you have lost your password, Request Password