FundRaiser Blog

The FundRaiser Software Blog is an excellent resource for nonprofit organizations looking to learn more about fundraising, donor management, membership management, and much more.

When can we ask monthly donors for special one-time gifts (and to upgrade)?

MonthlyDonors

Dear Kim,

Our organization has been having discussions about whether and how we can approach monthly donors, particularly those who are already giving $100+ per month, to discuss an extra single gift or an increased monthly gift. When speaking with high-end monthly donors about a special gift, some have responded strongly that, “I have done the math in my budgeting and this is the most I am able to donate. It pisses me off when charities ask for more,” while others have responded by making very large single gifts, and increasing their monthly gifts voluntarily. We are looking to develop a protocol about this so our development team has some guidance. Do you have any advice?

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Upgrading Donors

Upgrading Donors

Dear Kim:

You often advise asking people who have been giving you a certain amount of money for many years to consider giving more.  But how do you do that without making them feel you were not grateful for what they have already given?

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Alternative Addresses donor preferences appeal data entry training development director technical support FundRaiser Basic Resiliency security memorial giving online donations announcements legacy giving membership benefits donor source donor retention rate operational costs Excel on site training Volunteer module upgrading donors spare fields In-Kind gifts ROI animal rescue custom page repeat donors donor attrition planned giving merge fields transparency membership programs Personalizing communications annual campaign social media user interface alumni prospects donor attrition rate arts customer portal understanding giving trends salutation targeted mailings training tip donor prospects volunteering change of address updating GivingTuesday flash sales support passwords LYBUNTS donation history FundRaiser Hosted major donors #GivingTuesday customer service nonprofit fundraising new leadership Donor Portal recurring gifts banquet follow up phoning donors online donations tax summary letters data conversion ticketsales letter templates Company culture direct mail fundraising community supported gardens adding personal notes to letters gift acceptance policy case study membersip benefits Reporting to IRS Facebook building donor relationships Snow Birds donor advised funds campaign End of Year Letters Thanksgiving auction National Change of Address new nonprofit donor profile volunteers correspondance password protection grants updates mode code Task List moves management office general merge notes Cloud mission driven new donors solicitors Constant Contact corporate sponsors donor targeting monthly giving community broadcasting donor loyalty small donations in honor of donations importing csv add ons annual maintenance plan GoFundMe project new features fundraising letters welcome packet how to handle auction gifts gift notes field endowment campaign disaster relief accounting software major gift prospects motivation code Thank You board members foundations lapsed donor anonymous donors correspondence holiday role of nonprofits giving history NCOA processing Importing Data spreadsheets FundRaiser Spark advanced tab donor recognition look and feel donor contact information capital campaign ticket sales raffle Groupings user spotlights features Reminders SYBUNTS motivation pictures publicity materials happiness how-to videos email Crowdfunding Campaign upgrade operating systems relationship tracking giving levels backing up data texting donors grassroots campaign Codes donor retention entering auction gifts product news community arts nonprofits government grants reports thank you letters Congratulations donor engagement premiums holiday letters large donations overview segmenting donors appeal letters vacation letter donor slip donor relations the Ask PayPal data analysis event management New Year campaign management Facebook campaign Tickles gift entry budget Network for Good personalizing letters tribute gifts tech tip pledges donor new version word processor brick campaign mailing holiday giving increasing giving amounts planning charity golf tournaments

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