FundRaiser Blog

The FundRaiser Software Blog is an excellent resource for nonprofit organizations looking to learn more about fundraising, donor management, membership management, and much more.

Fundraising After Your Founder Leaves

Good communication avoids many future problemsDear Kim:

I have been working for 10 years as the director of a social justice nonprofit that I founded. Since we have no development director, I’m the primary fundraising staff. I am considering leaving my position to stay at home with my young child. Many of our donors were brought into the organization through me, and I’m concerned some of them may stop giving if I’m no longer on staff. What can I do over the next three-four months to encourage as many of them as possible to remain part of our work after I am gone?

~Leaving Without A Lurch

Dear Lurch:

Yours is a common dilemma of founders, but with the foresight you are showing, you should be able to move donor loyalty away from you and to your organization fairly easily if you keep a few things in mind.

1)      Some of the donors will use your leaving as their excuse to stop giving.  They gave because they liked you and wanted you to be successful, but the cause is not their priority.  These often include family and long time family friends. 

2)     Some donors would have stopped giving anyway.  Every organization loses about 1/3 of their donors every year because of factors outside of the organization:  divorce, job loss, moving, or other causes become more important.  Some people only give to new organizations, and once an organization is established, they move on to another new organization. 

So whatever the donors do, please don’t take it personally.  To keep as many donors as possible, over the next few months, do the following:

  1. Begin now to prepare people for the fact you are leaving.  Make a list of all the people who would assume they would hear it from you and start calling them.  Set aside a day to call them all in a row.  Once you announce you are leaving, word will spread.  The reason you are leaving is commendable and clearly not about the organization. 
  2. Make sure everyone who talks about you leaving says the same thing.  People will try to give advice:  “Can’t you bring your child to work?”  “Can’t you work part time?”  etc. You need to remain firm, “I want to be a full time parent for awhile.” 
  3. See as many donors as you can, and bring along a board member or key volunteer.  That person should be prepared to discuss how the organization is going to stay the course, and how grateful the organization is to you, in part because of the infrastructure you have built that enables you to leave.  When appropriate, and as often as possible, ask the donors to please continue to give generously.
  4. If possible, raise a small pool of money from your closest and most committed donors to help with the transition.  You did not say if the organization is planning to hire someone to take your place, but if so, that money can help pay the bills while they get settled into the job. 
  5. Reassure people that you will be available to answer questions and give advice.  (Don’t worry—many founders are shocked by how little their advice is sought after they leave.) 
  6. Once you have the date for your last day, and the name of the person who will be doing your job, send a letter to all your donors and funders welcoming the new person and talking about program plans for the future.  Post this on your website and use social media to spread the word.

I have founded a couple of organizations myself and I want to reassure all founders—you can leave.  You will be missed a little, and the organization will move in directions that you may not entirely understand, but you have done your part by founding and running the organization for awhile. A good organization is bigger than any one person, even the founder, and it is a tribute to the skill of the founder when the organization can move on and leave us behind.

~Kim

Orignially published in the Grassroots FundRaising Journal. FundRaiser users can subscribe at a special rate of $30/year by entering is "$30" in the coupon code field on the second page of the subscription process.

To learn more about how FundRaiser can help follow-up with In-Kind donors :

Take an online guided tour of FundRaiser and learn about the features in FundRaiser that interest you the most.

Clues on Using Que(ue)s
ROI tips for Spark and Select

Related Posts

Wait a minute, while we are rendering the calendar
corporate sponsors follow up how to handle auction gifts advanced tab passwords new nonprofit board members donor slip upgrading donors correspondence office membership benefits solicitors moves management major donors lapsed donor Excel NCOA processing annual maintenance plan tribute gifts accounting software how-to videos Facebook campaign transparency Reporting to IRS development director appeal mission driven community broadcasting email donor recognition anonymous donors data analysis National Change of Address ticketsales building donor relationships phoning donors Task List operational costs membersip benefits animal rescue personalizing letters legacy giving foundations recurring gifts Alternative Addresses alumni technical support data conversion capital campaign training features FundRaiser Spark role of nonprofits donor preferences New Year on site training importing csv arts data entry spreadsheets segmenting donors relationship tracking donor engagement security volunteering new version online donations donor word processor charity golf tournaments budget the Ask #GivingTuesday Personalizing Crowdfunding Campaign monthly giving overview Groupings gift notes field Reminders campaign gift entry brick campaign donor attrition rate community supported gardens government grants donor relations communications SYBUNTS donor contact information support reports publicity materials announcements GivingTuesday pledges FundRaiser Hosted Congratulations ROI Constant Contact small donations happiness End of Year Letters gift acceptance policy Resiliency planning large donations ticket sales donor advised funds adding personal notes to letters event management Thanksgiving donor attrition social media donor retention rate donor loyalty updates membership programs new features thank you letters In-Kind gifts holiday giving donation history mode code product news look and feel Codes donor source Company culture customer portal donor profile grants mailing user interface increasing giving amounts Facebook add ons holiday letters flash sales welcome packet online donations premiums disaster relief tax summary letters Importing Data password protection repeat donors memorial giving change of address updating LYBUNTS grassroots campaign entering auction gifts custom page targeted mailings donor targeting operating systems Tickles letter annual campaign merge notes Donor Portal user spotlights new leadership GoFundMe project major gift prospects banquet Cloud planned giving donor retention correspondance new donors vacation direct mail salutation community arts nonprofits Network for Good in honor of donations Snow Birds donor prospects FundRaiser Basic endowment campaign volunteers spare fields general letter templates merge fields auction appeal letters giving levels pictures PayPal backing up data understanding giving trends nonprofit fundraising raffle motivation fundraising campaign management upgrade fundraising letters case study holiday giving history training tip motivation code prospects Thank You texting donors tech tip customer service Volunteer module

Connect With Us

  800-880-3454 ext 3
  Email Us
  Request More Information
  Monday-Friday
      8:30AM-5:30PM CST

Customer Portal Login Form

User Name:
Password:

If you are not sure about your Customer User Name, please call 800-543-4131 and we will be able to help you.

Or you have lost your password, Request Password