FundRaiser Blog

The FundRaiser Software Blog is an excellent resource for nonprofit organizations looking to learn more about fundraising, donor management, membership management, and much more.

Volunteer Help With Data Metrics

Volunteer Help With Data Metrics

Dear Kim,

We work with refugees and immigrants, providing legal services, workshops and even sanctuary in some churches. I have been reading a lot about fundraising metrics recently and wonder how much time I should spend figuring out our retention rates and return on investment and that kind of thing? We have three paid staff: I am the development director and we have an executive director and a director of programming. We have about 100 volunteers and serve 2,500 people a year, and growing. We have about 1,000 individual donors as well as a number of faith-based organizations who are partners in a variety of ways. Sometimes we make money from workshops. We are all stretched thin but I want to run a good development program. What is the value of all this data?

Continue reading
948 Hits

Moving Members Up The Giving Ladder

Moving Members Up The Giving Ladder

Moving donors up the giving ladder is one of the prime reasons to keep a donor database. Here are some tips for how to prepare to ask your members to move up the giving ladder.

Creating a Reality-Based Gift Chart

Compile an A to Z listing of all current donors and lapsed donors—no more than three years (excluding those whose reason for lapsing is known).

Continue reading
4493 Hits

Cultivating Your Donor Database Gives You Opportunities to Reach Out

Cultivating Your Donor Database Gives You Opportunities to Reach Out

Going back and cultivating your database will give you additional opportunities to reach out. Run periodic reports to find your lapsed donors, for example people who haven’t donated in the last 6 months. Use those reports for additional donor outreach.

Both the Donor and the Donation Report are good to use. For instance, you might want to usee

Continue reading
1494 Hits

How to figure Retention and Attrition Rate in FundRaiser

How to figure Retention and Attrition Rate in FundRaiser

In Kim Klein's article on stopping a subtle decline in donations, she mentions the importance knowing your donor retention and attrition rates. You can figure donor retention (how many you have kept) and atttrition (how many you lost) easily using Fundraiser. 

Both are calculated by taking all the donors you had in the previous calendar year and comparing which of those donors gave in the most current complete calendar year. In other words, which of the people who gave in 2014 also gave in 2015? Expressing that number as a percentage of loss gives you your attrition rate; expressed as a percentage of renewal gives you your retention rate.

Continue reading
2882 Hits
Wait a minute, while we are rendering the calendar
government grants general community arts nonprofits lapsed donor look and feel welcome packet membership benefits Facebook data conversion Donor Portal backing up data building donor relationships in honor of donations community broadcasting follow up donor attrition mission driven segmenting donors recurring gifts how-to videos case study ticketsales charity golf tournaments Company culture alumni annual campaign training online donations GivingTuesday add ons thank you letters PayPal phoning donors operational costs donor slip office Alternative Addresses advanced tab volunteers customer service features security End of Year Letters raffle giving levels GoFundMe project Snow Birds new leadership targeted mailings online donations training tip data entry flash sales Resiliency In-Kind gifts Reminders major donors Congratulations animal rescue grants donor source Crowdfunding Campaign updates Facebook campaign budget word processor publicity materials password protection memorial giving Excel merge fields reports role of nonprofits customer portal fundraising letters event management nonprofit fundraising custom page foundations development director understanding giving trends endowment campaign board members announcements gift entry volunteering pledges motivation Reporting to IRS solicitors Codes operating systems data analysis importing csv correspondence tax summary letters spare fields donor retention rate donor attrition rate FundRaiser Spark relationship tracking motivation code product news LYBUNTS National Change of Address communications membersip benefits happiness #GivingTuesday change of address updating user spotlights upgrading donors tribute gifts major gift prospects appeal letters support the Ask Volunteer module premiums annual maintenance plan donor contact information on site training monthly giving donor Task List social media ticket sales mode code donor recognition corporate sponsors overview tech tip accounting software ROI banquet NCOA processing spreadsheets membership programs capital campaign increasing giving amounts disaster relief community supported gardens arts Tickles moves management campaign management upgrade grassroots campaign Thank You Groupings fundraising small donations donor loyalty donation history

Connect With Us

  800-880-3454 ext 3
  Email Us
  Request More Information
      8:30AM-5:30PM CST

Customer Portal Login Form

User Name:

If you are not sure about your Customer User Name, please call 800-543-4131 and we will be able to help you.

Or you have lost your password, Request Password