FundRaiser Blog

The FundRaiser Software Blog is an excellent resource for nonprofit organizations looking to learn more about fundraising, donor management, membership management, and much more.

Volunteer Help With Data Metrics

Volunteer Help With Data Metrics

Dear Kim,

We work with refugees and immigrants, providing legal services, workshops and even sanctuary in some churches. I have been reading a lot about fundraising metrics recently and wonder how much time I should spend figuring out our retention rates and return on investment and that kind of thing? We have three paid staff: I am the development director and we have an executive director and a director of programming. We have about 100 volunteers and serve 2,500 people a year, and growing. We have about 1,000 individual donors as well as a number of faith-based organizations who are partners in a variety of ways. Sometimes we make money from workshops. We are all stretched thin but I want to run a good development program. What is the value of all this data?

Continue reading
1060 Hits

Moving Members Up The Giving Ladder

Moving Members Up The Giving Ladder

Moving donors up the giving ladder is one of the prime reasons to keep a donor database. Here are some tips for how to prepare to ask your members to move up the giving ladder.

Creating a Reality-Based Gift Chart

Compile an A to Z listing of all current donors and lapsed donors—no more than three years (excluding those whose reason for lapsing is known).

Continue reading
4799 Hits

Cultivating Your Donor Database Gives You Opportunities to Reach Out

Cultivating Your Donor Database Gives You Opportunities to Reach Out

Going back and cultivating your database will give you additional opportunities to reach out. Run periodic reports to find your lapsed donors, for example people who haven’t donated in the last 6 months. Use those reports for additional donor outreach.

Both the Donor and the Donation Report are good to use. For instance, you might want to usee

Continue reading
1707 Hits

How to figure Retention and Attrition Rate in FundRaiser

How to figure Retention and Attrition Rate in FundRaiser

In Kim Klein's article on stopping a subtle decline in donations, she mentions the importance knowing your donor retention and attrition rates. You can figure donor retention (how many you have kept) and atttrition (how many you lost) easily using Fundraiser. 

Both are calculated by taking all the donors you had in the previous calendar year and comparing which of those donors gave in the most current complete calendar year. In other words, which of the people who gave in 2014 also gave in 2015? Expressing that number as a percentage of loss gives you your attrition rate; expressed as a percentage of renewal gives you your retention rate.

Continue reading
3110 Hits
Wait a minute, while we are rendering the calendar
spreadsheets motivation Excel FundRaiser Spark features security data analysis customer service data conversion membership programs user spotlights segmenting donors the Ask annual campaign membership benefits recurring gifts motivation code training tip Facebook In-Kind gifts custom page donor appeal letters Reporting to IRS tax summary letters Reminders annual maintenance plan look and feel on site training role of nonprofits operational costs in honor of donations online donations membersip benefits add ons solicitors PayPal Crowdfunding Campaign nonprofit fundraising tech tip communications grants social media relationship tracking accounting software Codes small donations importing csv targeted mailings community arts nonprofits building donor relationships brick campaign End of Year Letters lapsed donor board members spare fields gift notes field Alternative Addresses correspondence overview thank you letters happiness understanding giving trends donor recognition event management giving levels NCOA processing arts GoFundMe project increasing giving amounts raffle SYBUNTS budget community broadcasting ticketsales word processor ROI campaign management memorial giving donor retention rate donor attrition updates premiums password protection Donor Portal case study donation history disaster relief training operating systems Groupings Resiliency community supported gardens volunteers banquet GivingTuesday endowment campaign grassroots campaign Task List reports government grants upgrading donors tribute gifts data entry Volunteer module moves management online donations alumni mission driven publicity materials general giving history capital campaign Thank You volunteering office donor source upgrade flash sales follow up ticket sales donor attrition rate Facebook campaign LYBUNTS development director support #GivingTuesday donor slip advanced tab mode code welcome packet Company culture foundations donor contact information product news backing up data charity golf tournaments pledges gift entry Congratulations donor loyalty phoning donors animal rescue customer portal major gift prospects how-to videos announcements major donors monthly giving change of address updating fundraising letters Tickles new leadership Snow Birds National Change of Address merge fields fundraising corporate sponsors

Connect With Us

  800-880-3454 ext 3
  Email Us
  Request More Information
      8:30AM-5:30PM CST

Customer Portal Login Form

User Name:

If you are not sure about your Customer User Name, please call 800-543-4131 and we will be able to help you.

Or you have lost your password, Request Password