FundRaiser Blog

The FundRaiser Software Blog is an excellent resource for nonprofit organizations looking to learn more about fundraising, donor management, membership management, and much more.

Looking Deeper Into the Donor Period Comparison Report

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The Donor Period Comparison Report (available on FundRaiser Select and Professional) provides a powerful way to receive an overview of your donors’ giving over several set time periods. From monthly to quarterly, semi-annually, or yearly, this report allows you to see a list of all your donors (or just a selection) and the totals of their giving for each period. In one glance you can chart trends, view donors who haven’t given and even see percentage and dollar amounts of the increase or decrease in giving.

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Volunteer Help With Data Metrics

Volunteer Help With Data Metrics

Dear Kim,

We work with refugees and immigrants, providing legal services, workshops and even sanctuary in some churches. I have been reading a lot about fundraising metrics recently and wonder how much time I should spend figuring out our retention rates and return on investment and that kind of thing? We have three paid staff: I am the development director and we have an executive director and a director of programming. We have about 100 volunteers and serve 2,500 people a year, and growing. We have about 1,000 individual donors as well as a number of faith-based organizations who are partners in a variety of ways. Sometimes we make money from workshops. We are all stretched thin but I want to run a good development program. What is the value of all this data?

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Moving Members Up The Giving Ladder

Moving Members Up The Giving Ladder

Moving donors up the giving ladder is one of the prime reasons to keep a donor database. Here are some tips for how to prepare to ask your members to move up the giving ladder.

Creating a Reality-Based Gift Chart

Compile an A to Z listing of all current donors and lapsed donors—no more than three years (excluding those whose reason for lapsing is known).

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Cultivating Your Donor Database Gives You Opportunities to Reach Out

Cultivating Your Donor Database Gives You Opportunities to Reach Out

Going back and cultivating your database will give you additional opportunities to reach out. Run periodic reports to find your lapsed donors, for example people who haven’t donated in the last 6 months. Use those reports for additional donor outreach.

Both the Donor and the Donation Report are good to use. For instance, you might want to usee

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How to figure Retention and Attrition Rate in FundRaiser

How to figure Retention and Attrition Rate in FundRaiser

In Kim Klein's article on stopping a subtle decline in donations, she mentions the importance knowing your donor retention and attrition rates. You can figure donor retention (how many you have kept) and atttrition (how many you lost) easily using Fundraiser. 

Both are calculated by taking all the donors you had in the previous calendar year and comparing which of those donors gave in the most current complete calendar year. In other words, which of the people who gave in 2014 also gave in 2015? Expressing that number as a percentage of loss gives you your attrition rate; expressed as a percentage of renewal gives you your retention rate.

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annual maintenance plan planned giving relationship tracking increasing giving amounts board members gift entry personalizing letters Donor Portal how-to videos planning motivation code government grants event management alumni spreadsheets donor preferences training tip general membership benefits product news Alternative Addresses announcements Volunteer module vacation donor targeting donor prospects FundRaiser Spark merge notes grants targeted mailings donor engagement volunteering transparency password protection membersip benefits annual campaign operating systems change of address updating National Change of Address Groupings donor source Crowdfunding Campaign In-Kind gifts prospects giving levels data entry Network for Good overview Facebook Task List flash sales moves management lapsed donor Reminders direct mail Codes development director #GivingTuesday donor profile in honor of donations follow up customer service ticket sales premiums Importing Data recurring gifts holiday letters foundations new donors donor GivingTuesday Congratulations holiday giving Cloud donation history customer portal thank you letters word processor backing up data segmenting donors training banquet charity golf tournaments NCOA processing security donor contact information mission driven donor retention rate donor attrition arts tax summary letters appeal letters Excel pledges donor slip pictures letter donor attrition rate new nonprofit reports advanced tab entering auction gifts online donations accounting software solicitors on site training appeal LYBUNTS new leadership custom page correspondence Constant Contact community arts nonprofits updates nonprofit fundraising grassroots campaign capital campaign volunteers monthly giving Facebook campaign New Year disaster relief new version communications user interface gift notes field case study donor retention campaign management fundraising letters how to handle auction gifts happiness auction legacy giving holiday campaign donor advised funds online donations community supported gardens texting donors community broadcasting upgrade understanding giving trends Reporting to IRS repeat donors role of nonprofits spare fields correspondance the Ask brick campaign anonymous donors FundRaiser Basic merge fields ROI PayPal Thanksgiving user spotlights End of Year Letters Resiliency passwords features donor relations endowment campaign Company culture Thank You letter templates membership programs giving history large donations data analysis SYBUNTS Personalizing tech tip motivation tribute gifts look and feel office major gift prospects social media publicity materials building donor relationships GoFundMe project Snow Birds mode code FundRaiser Hosted corporate sponsors salutation operational costs major donors donor loyalty add ons raffle gift acceptance policy technical support new features animal rescue budget small donations fundraising mailing phoning donors support email adding personal notes to letters donor recognition Tickles importing csv upgrading donors memorial giving welcome packet ticketsales data conversion

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