FundRaiser Blog

The FundRaiser Software Blog is an excellent resource for nonprofit organizations looking to learn more about fundraising, donor management, membership management, and much more.

What to do when you don't have addresses

EmailContact

Hi, Kim:

We urgently need to put out our first fundraising letter ever but only have email addresses for people (and in some cases, phone numbers). Should we send a nice looking letter by email, then follow up by phone, or should we just call to get the snail mail address, send the letter, then call again to try to schedule a face-to-face meeting?

~The Conundrums of Virtual Life

Dear Conundrum:

Just use the e-mail addresses you have for correspondence.  E-mail is mail, just sent over the internet instead of through the Post Office.  An advantage of e-mail is that you might be able to set up the meeting by e-mail.  Be sure to include a link so that people can give on-line at the time they get your e-mail.

For those people you know well enough, consider skipping the e-mail and phoning to set up a meeting.  And think about whether you really need to try to see all the people who you have e-mails for—you may want to segment to just the ones most likely to make a big gift.

Good luck!

~Kim Klein

Originally published in the Grassroots FundRaising Journal. FundRaiser users can subscribe at a special rate of $ 30/year by entering is "$30" in the coupon code field on the second page of the subscription process.

To learn more about how FundRaiser can help you stay in touch with donors:

Take an online guided tour of FundRaiser

Learning from experience makes you richer, wiser, ...
5 Ways to Manage Address Changes for a Donors on t...

Related Posts

Wait a minute, while we are rendering the calendar
annual campaign development director publicity materials membersip benefits data entry donor retention rate entering auction gifts training phoning donors passwords Codes donor advised funds donor attrition rate LYBUNTS word processor targeted mailings add ons alumni charity golf tournaments importing csv personalizing letters transparency raffle membership benefits flash sales Congratulations backing up data advanced tab grassroots campaign budget Tickles accounting software monthly giving in honor of donations moves management general texting donors Resiliency community arts nonprofits segmenting donors animal rescue fundraising letters donor recognition SYBUNTS campaign management donor preferences announcements thank you letters office Volunteer module donor relations Reporting to IRS banquet letter board members overview Task List legacy giving donor arts New Year communications donor contact information pictures appeal mode code annual maintenance plan Excel data conversion anonymous donors adding personal notes to letters planned giving donor attrition donation history upgrading donors operational costs correspondence how to handle auction gifts recurring gifts memorial giving Groupings on site training Facebook small donations social media upgrade new leadership tech tip tax summary letters Thank You updates email features motivation endowment campaign spreadsheets large donations look and feel NCOA processing Alternative Addresses corporate sponsors holiday giving new donors gift notes field building donor relationships auction Importing Data understanding giving trends merge notes repeat donors #GivingTuesday customer portal community supported gardens case study donor profile GivingTuesday how-to videos welcome packet merge fields donor loyalty campaign donor slip National Change of Address gift entry direct mail new features donor source volunteers In-Kind gifts relationship tracking prospects mailing Personalizing giving history planning customer service brick campaign mission driven technical support Donor Portal role of nonprofits motivation code user interface happiness correspondance nonprofit fundraising follow up operating systems premiums End of Year Letters increasing giving amounts change of address updating Thanksgiving Cloud Facebook campaign online donations appeal letters FundRaiser Spark lapsed donor letter templates online donations solicitors membership programs the Ask product news vacation salutation donor targeting holiday volunteering foundations reports FundRaiser Basic Snow Birds event management support user spotlights giving levels donor prospects fundraising data analysis major gift prospects training tip major donors Reminders gift acceptance policy tribute gifts GoFundMe project ticketsales pledges grants donor engagement ticket sales Company culture Crowdfunding Campaign FundRaiser Hosted disaster relief donor retention Network for Good government grants new version PayPal security holiday letters community broadcasting spare fields password protection capital campaign ROI new nonprofit Constant Contact custom page

Connect With Us

  800-880-3454 ext 3
  Email Us
  Request More Information
  Monday-Friday
      8:30AM-5:30PM CST

Customer Portal Login Form

User Name:
Password:

If you are not sure about your Customer User Name, please call 800-543-4131 and we will be able to help you.

Or you have lost your password, Request Password