FundRaiser Blog

The FundRaiser Software Blog is an excellent resource for nonprofit organizations looking to learn more about fundraising, donor management, membership management, and much more.

Fundraising After Your Founder Leaves

Good communication avoids many future problemsDear Kim:

I have been working for 10 years as the director of a social justice nonprofit that I founded. Since we have no development director, I’m the primary fundraising staff. I am considering leaving my position to stay at home with my young child. Many of our donors were brought into the organization through me, and I’m concerned some of them may stop giving if I’m no longer on staff. What can I do over the next three-four months to encourage as many of them as possible to remain part of our work after I am gone?

~Leaving Without A Lurch

Dear Lurch:

Yours is a common dilemma of founders, but with the foresight you are showing, you should be able to move donor loyalty away from you and to your organization fairly easily if you keep a few things in mind.

1)      Some of the donors will use your leaving as their excuse to stop giving.  They gave because they liked you and wanted you to be successful, but the cause is not their priority.  These often include family and long time family friends. 

2)     Some donors would have stopped giving anyway.  Every organization loses about 1/3 of their donors every year because of factors outside of the organization:  divorce, job loss, moving, or other causes become more important.  Some people only give to new organizations, and once an organization is established, they move on to another new organization. 

So whatever the donors do, please don’t take it personally.  To keep as many donors as possible, over the next few months, do the following:

  1. Begin now to prepare people for the fact you are leaving.  Make a list of all the people who would assume they would hear it from you and start calling them.  Set aside a day to call them all in a row.  Once you announce you are leaving, word will spread.  The reason you are leaving is commendable and clearly not about the organization. 
  2. Make sure everyone who talks about you leaving says the same thing.  People will try to give advice:  “Can’t you bring your child to work?”  “Can’t you work part time?”  etc. You need to remain firm, “I want to be a full time parent for awhile.” 
  3. See as many donors as you can, and bring along a board member or key volunteer.  That person should be prepared to discuss how the organization is going to stay the course, and how grateful the organization is to you, in part because of the infrastructure you have built that enables you to leave.  When appropriate, and as often as possible, ask the donors to please continue to give generously.
  4. If possible, raise a small pool of money from your closest and most committed donors to help with the transition.  You did not say if the organization is planning to hire someone to take your place, but if so, that money can help pay the bills while they get settled into the job. 
  5. Reassure people that you will be available to answer questions and give advice.  (Don’t worry—many founders are shocked by how little their advice is sought after they leave.) 
  6. Once you have the date for your last day, and the name of the person who will be doing your job, send a letter to all your donors and funders welcoming the new person and talking about program plans for the future.  Post this on your website and use social media to spread the word.

I have founded a couple of organizations myself and I want to reassure all founders—you can leave.  You will be missed a little, and the organization will move in directions that you may not entirely understand, but you have done your part by founding and running the organization for awhile. A good organization is bigger than any one person, even the founder, and it is a tribute to the skill of the founder when the organization can move on and leave us behind.

~Kim

Orignially published in the Grassroots FundRaising Journal. FundRaiser users can subscribe at a special rate of $30/year by entering is "$30" in the coupon code field on the second page of the subscription process.

To learn more about how FundRaiser can help follow-up with In-Kind donors :

Take an online guided tour of FundRaiser and learn about the features in FundRaiser that interest you the most.

Clues on Using Que(ue)s
ROI tips for Spark and Select

Related Posts

Wait a minute, while we are rendering the calendar
community arts nonprofits motivation fundraising Codes flash sales vacation accounting software user interface donor contact information community broadcasting gift acceptance policy donation history relationship tracking Task List data conversion GivingTuesday how-to videos Resiliency membership programs Facebook social media National Change of Address giving levels government grants raffle Facebook campaign Congratulations recurring gifts overview custom page donor attrition rate change of address updating upgrade New Year customer portal role of nonprofits volunteering donor profile new nonprofit new version segmenting donors prospects follow up anonymous donors case study board members email new leadership office merge notes advanced tab grants donor slip nonprofit fundraising lapsed donor capital campaign FundRaiser Basic campaign tech tip transparency tax summary letters brick campaign upgrading donors mailing customer service holiday giving online donations on site training premiums welcome packet alumni new features phoning donors ticketsales donor attrition legacy giving word processor In-Kind gifts Donor Portal planned giving solicitors entering auction gifts donor retention rate user spotlights donor advised funds targeted mailings ROI arts donor recognition Network for Good event management motivation code pictures grassroots campaign merge fields new donors Personalizing thank you letters memorial giving monthly giving Tickles spare fields technical support Volunteer module budget donor targeting banquet GoFundMe project donor loyalty holiday spreadsheets general planning Cloud Reporting to IRS holiday letters annual campaign SYBUNTS Thanksgiving donor relations training increasing giving amounts charity golf tournaments gift notes field small donations data entry in honor of donations ticket sales volunteers corporate sponsors data analysis letter donor prospects development director personalizing letters mission driven passwords Alternative Addresses foundations Constant Contact donor source Reminders fundraising letters correspondance tribute gifts building donor relationships PayPal password protection endowment campaign letter templates texting donors animal rescue security gift entry backing up data FundRaiser Hosted importing csv operating systems giving history training tip Company culture LYBUNTS direct mail FundRaiser Spark donor preferences annual maintenance plan End of Year Letters major gift prospects community supported gardens donor retention support #GivingTuesday campaign management operational costs Excel moves management membersip benefits reports look and feel large donations correspondence appeal letters Importing Data pledges adding personal notes to letters auction disaster relief the Ask add ons Groupings how to handle auction gifts communications online donations product news donor engagement publicity materials repeat donors announcements Crowdfunding Campaign NCOA processing major donors updates Snow Birds mode code salutation membership benefits features happiness donor understanding giving trends appeal Thank You

Connect With Us

  800-880-3454 ext 3
  Email Us
  Request More Information
  Monday-Friday
      8:30AM-5:30PM CST

Customer Portal Login Form

User Name:
Password:

If you are not sure about your Customer User Name, please call 800-543-4131 and we will be able to help you.

Or you have lost your password, Request Password