FundRaiser Blog

The FundRaiser Software Blog is an excellent resource for nonprofit organizations looking to learn more about fundraising, donor management, membership management, and much more.

Preparing your fundraising database for what's coming next

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Summer can be a slower time of the year for many non-profit organizations, which gives us a unique opportunity to look ahead and prepare for upcoming projects.

Some of you have already begun preparing for your Fall fundraising campaigns. We are happy to help you get ready by setting up integrated online donations, creating new Pledge levels, or helping you accept and acknowledge Tributes gifts.

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Managing Tribute Gifts in FundRaiser Software, part 2

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Managing Tribute Gifts with FundRaiser Software, part 1In last week's blog post, I discussed the general donor management issues for working with tribute donations. Here, I will go into more of the specifics of working with these gifts in FundRaiser.

The general flow of tribute gifts can be explained better, perhaps, with an example. Let’s say that a prominent citizen of the community has passed away, and that the family has requested that donations be directed to your organization. You might first enter that citizen’s name as an honoree in the Windows | Tributes section, along with the family member to whom notification should be sent. It is good to prepare this ahead, because you may receive many donations and you will want to respond promptly.

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Managing Tribute Gifts with FundRaiser Software, part 1

Tributes

Tribute Gifts are in a class by themselves when it comes to fundraising. They can require a bit more management than "general" gifts, but they can also offer you the opportunity to acquire new donors that might otherwise not be involved with your organization. They also offer existing donors the opportunity to show their respects by giving to a cause they already deem worthy.

Tributes can be made for people or pets, a fact to which many animal-oriented nonprofits will attest. Tributes to the living are the "in honor of" kinds of gifts, while tributes to the deceased are the "in memory of" gifts. "In honor" of gifts may be motivated by an event such as a wedding, anniversary, birthday, graduation, or other important moment for congratulations.

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Keeping Track of Memorial Giving in FundRaiser

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With Memorial Day just around the corner, it might be a good time to mention a couple of ways you can keep track of memorial gifts in FundRaiser.  We call them "Tribute" gifts, and they can be in memory of departed loved ones, or in honor of living individuals, or even in celebration of some life event or other.

For FundRaiser Professional users, there is a built-in module, appropriately called "Tributes" to handle the recording and subsequent correspondence for these types of gifts.  In FundRaiser Select, the Tributes module is available as an "add-on" module for a modest price.  But even in Spark, which has no specific facility for tribute tracking, one can devise some practices to follow and report on tribute giving.  Let's see how they work.

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5 Simple Ways to Publicize Your Memorial Giving Program to Donors

5 Simple Ways to Publicize Your Memorial Giving Program to Donors
Memorial giving reminder on flap of reply envelope
Example of reply envelope text. This is the First Witness reply envelope, and the text is on the back under the flap. It has generated much of their memorial gift donations.

Memorial giving feels good. A donor is able to give to an organization they or a loved one values, and at the same time express a positive connection to someone important to them. Because of the all-around 'feel good' of memorial giving, organizations who successfully promote this kind of donation reap the benefits not only of the gifts, but also the extra good feelings associated with the gifts.

Letting your donors know that they can give to your organization in honor of someone can be very simple and straightforward. Becky Lindberg of First Witness Child Abuse Resource Center and a FundRaiser Select user says, "it is such an easy painless way to keep people connected to your program."

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Managing Tribute Gifts with FundRaiser Software, part 2

Managing Tribute Gifts with FundRaiser Software, part 2

In last week's blog post, I discussed the general donor management issues for working with tribute donations. Here, I will go into more of the specifics of working with these gifts in FundRaiser.

The general flow of tribute gifts can be explained better, perhaps, with an example. Let’s say that a prominent citizen of the community has passed away, and that the family has requested that donations be directed to your organization. You might first enter that citizen’s name as an honoree in the Windows | Tributes section, along with the family member to whom notification should be sent. It is good to prepare this ahead, because you may receive many donations and you will want to respond promptly.

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Successful Tributes Fundraising Increases Donations and Positive Feelings

Successful Tributes Fundraising Increases Donations and Positive Feelings

Nonprofits who make it easy for donors to give gifts in memory or honor of someone, increase both donations and positive feelings towards their organization... especially when the follow-up on your part is handled well. Joan Young, a volunteer at Kairos Dwelling, who are FundSelect users, says that the key to managing tributes is understanding that two different letters are usually sent: the normal acknowledgment letter to the donor, and then an additional letter, called the notification letter, that goes to the family member of the memorialized person. Tracking both of these letters requires some attention.

The American Animal Hospital Association Foundation receives 800 or more memorial gifts a month."Veterinary practices will have a client who has a pet that passes away. The vet then makes a memorial donation to the program in memory of the animal," explains Tamara Fox. She says to deal with this volume of tributes, "being organized helps."

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Don’t Forget to Reach Out to Tribute Donors’ Families

Don’t Forget to Reach Out to Tribute Donors’ Families

Dear Kim,

Would it be tacky to add to our mailing list names of people from whom we have received tribute donations — in particular, the families of people for whom we receive “in memoriam” donations? In my eagerness to enlarge our donor base, I’m wondering if I’m wandering into the realm of bad taste? What do you think? —All alone with my memory gifts

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Inspiring Donors To Give Donations As Gifts

Inspiring Donors To Give Donations As Gifts

Does your nonprofit make it easy for donors to give donations as a special gift? Not only are these kinds of donations good fundraising, they also create positive feelings towards your organization. "More and more people are catching on– giving gifts in honor of holidays, birthdays, weddings, anniversaries," says Becky Lindberg of First Witness Child Abuse Resource Center. For the non profit organization, "it is such an easy painless way to keep people connected to your program," adds Lindberg.

With very simple techniques to get people thinking about making a memorial donation, you can simultaneously

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Joyful Tribute Giving

Joyful Tribute Giving

So my family had that conversation this weekend. The one that usually happens sometime at the start of November. My mother asked me, “so what do you want for Christmas?”. There’s a good chance similar conversations, centered around any number of the winter holidays, are happening in your donors’ households too.

I’m also hearing from a lot of organizations that are working to send out their holiday appeal letters.

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Wait a minute, while we are rendering the calendar
Alternative Addresses donor loyalty membership benefits capital campaign Codes New Year Network for Good volunteers animal rescue vacation direct mail advanced tab arts disaster relief salutation data analysis Reporting to IRS letter memorial giving Tickles giving history board members End of Year Letters banquet new nonprofit foundations annual campaign nonprofit fundraising grassroots campaign customer service office importing csv donor slip National Change of Address reports LYBUNTS welcome packet donor contact information merge notes correspondence donor targeting in honor of donations Company culture moves management corporate sponsors Facebook donor recognition premiums customer portal announcements role of nonprofits email mode code happiness product news SYBUNTS FundRaiser Spark add ons personalizing letters large donations new leadership case study #GivingTuesday recurring gifts operational costs giving levels donor prospects how-to videos entering auction gifts Crowdfunding Campaign understanding giving trends donor monthly giving solicitors brick campaign features volunteering donation history Facebook campaign general spare fields major gift prospects communications ticket sales donor attrition passwords small donations holiday gift notes field PayPal increasing giving amounts upgrade new features gift entry how to handle auction gifts upgrading donors donor relations GoFundMe project security Excel tribute gifts endowment campaign event management social media support Congratulations adding personal notes to letters correspondance Thank You tech tip ticketsales relationship tracking publicity materials letter templates follow up campaign management appeal change of address updating password protection new version updates new donors Thanksgiving donor attrition rate on site training motivation targeted mailings operating systems community supported gardens development director major donors community broadcasting Volunteer module donor retention pictures FundRaiser Basic online donations NCOA processing spreadsheets charity golf tournaments grants lapsed donor budget Constant Contact Task List mailing government grants Reminders pledges GivingTuesday data conversion look and feel ROI training donor preferences tax summary letters campaign donor retention rate segmenting donors repeat donors donor advised funds Personalizing technical support prospects data entry phoning donors user interface word processor legacy giving raffle texting donors fundraising letters online donations planned giving Donor Portal community arts nonprofits annual maintenance plan donor profile fundraising In-Kind gifts appeal letters gift acceptance policy Groupings alumni Snow Birds anonymous donors FundRaiser Hosted Importing Data donor source motivation code custom page building donor relationships planning donor engagement thank you letters backing up data auction holiday giving the Ask holiday letters merge fields training tip transparency flash sales user spotlights mission driven Cloud overview membersip benefits Resiliency membership programs accounting software

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