FundRaiser Blog

The FundRaiser Software Blog is an excellent resource for nonprofit organizations looking to learn more about fundraising, donor management, membership management, and much more.

What to do when you don't have addresses


Hi, Kim:

We urgently need to put out our first fundraising letter ever but only have email addresses for people (and in some cases, phone numbers). Should we send a nice looking letter by email, then follow up by phone, or should we just call to get the snail mail address, send the letter, then call again to try to schedule a face-to-face meeting?

Continue reading
3634 Hits

Revolutionize Your Thinking About Creating Targeted Mailings

Revolutionize Your Thinking About Creating Targeted Mailings

This month is the celebration of independence for the USA, and it seems appropriate to try revolutionizing your thinking about creating targeted mailings using FundRaiser. This is done by creating segments of your database, or Groupings, and, hopefully, turn an otherwise onerous task into one that gives you more freedom and choice. Groupings help you to pull out a sampling of people (or organizations) from your full database in order to treat them as a separate group. Why would you even want to do that? Well, the most common answer is to “target” an audience with a specific message from your organization, whether for an appeal letter, an invitation to an event, or a special “thank you” newsletter at the end of a particularly successful campaign.

By becoming  comfortable with creating Groupings, this will become an enjoyable task. And I’m going to give you some hints to ease you into creating exactly the groups of records you need. There is a trick to it all and it doesn’t even involve the software. Here it is, in a nutshell:

Continue reading
5410 Hits

Segmenting Lists

Segmenting Lists

Dear Kim,

I am about to take the plunge. For years I’ve listened to many fundraisers stress the importance of segmenting your donor lists. For a variety of reasons including laziness, being too busy, and poor software, I have not yet done this.

Continue reading
5327 Hits

Don’t Forget to Reach Out to Tribute Donors’ Families

Don’t Forget to Reach Out to Tribute Donors’ Families

Dear Kim,

Would it be tacky to add to our mailing list names of people from whom we have received tribute donations — in particular, the families of people for whom we receive “in memoriam” donations? In my eagerness to enlarge our donor base, I’m wondering if I’m wandering into the realm of bad taste? What do you think? —All alone with my memory gifts

Continue reading
4836 Hits
Wait a minute, while we are rendering the calendar
NCOA processing on site training Resiliency targeted mailings National Change of Address arts announcements the Ask campaign grants adding personal notes to letters increasing giving amounts Constant Contact letter major gift prospects membership programs solicitors memorial giving fundraising letters donation history spare fields donor source Facebook campaign membersip benefits Reporting to IRS building donor relationships social media Facebook Personalizing donor profile pledges #GivingTuesday appeal customer service custom page grassroots campaign accounting software nonprofit fundraising annual maintenance plan merge fields community broadcasting community supported gardens Thank You direct mail alumni LYBUNTS flash sales lapsed donor tribute gifts donor attrition texting donors donor preferences Cloud New Year donor contact information brick campaign appeal letters gift entry new features FundRaiser Basic In-Kind gifts small donations FundRaiser Hosted donor prospects motivation code donor upgrade correspondance overview budget password protection welcome packet Crowdfunding Campaign advanced tab change of address updating how to handle auction gifts fundraising Groupings operational costs Company culture monthly giving merge notes correspondence publicity materials happiness entering auction gifts general new leadership Donor Portal features End of Year Letters ticketsales add ons tax summary letters membership benefits anonymous donors recurring gifts relationship tracking donor relations email donor attrition rate ticket sales new version transparency phoning donors repeat donors gift acceptance policy user interface online donations training tip mission driven disaster relief online donations personalizing letters look and feel gift notes field volunteering training follow up Codes word processor segmenting donors motivation pictures spreadsheets tech tip ROI holiday letters salutation foundations updates case study support board members in honor of donations raffle planning vacation community arts nonprofits communications understanding giving trends data conversion major donors giving history corporate sponsors moves management new nonprofit reports animal rescue security office user spotlights product news mailing annual campaign Tickles holiday giving data entry campaign management holiday Thanksgiving donor slip Importing Data mode code upgrading donors role of nonprofits premiums giving levels Excel donor loyalty customer portal SYBUNTS donor retention rate donor retention Network for Good legacy giving large donations new donors Task List Congratulations event management Alternative Addresses Volunteer module donor targeting planned giving FundRaiser Spark donor engagement backing up data charity golf tournaments thank you letters GivingTuesday auction passwords technical support volunteers importing csv donor advised funds government grants how-to videos Snow Birds PayPal GoFundMe project banquet data analysis endowment campaign letter templates capital campaign prospects donor recognition development director operating systems Reminders

Connect With Us

  800-880-3454 ext 3
  Email Us
  Request More Information
      8:30AM-5:30PM CST

Customer Portal Login Form


The customer portal is unavailable. If you need support please reach out to Thank you.


  User Name:

If you are not sure about your Customer User Name, please call 800-543-4131 and we will be able to help you.

Or you have lost your password, Request Password