FundRaiser Blog

The FundRaiser Software Blog is an excellent resource for nonprofit organizations looking to learn more about fundraising, donor management, membership management, and much more.

Changing Contact Information

Today I was looking through my emails and I noticed that I have quite a few from customers who want me to update their contact information for billing  purposes in our database. I’m happy to do this, of course, but I also wanted to  point out a way that you, as a FundRaiser customer, can control your own contact information.  Accessing this information through our Customer Portal is just for you!

You can log in, set up multiple users, view free training videos, review help technical support help documents and interact with other users and the FundRaiser staff through the Support Forum.  Make sure you contact our Technical Support staff to obtain your username or you can reset your password on your own from the login page.

Currently under development is the ability to view payment history, invoices; and to renew your Annual Maintenance Plan from the Customer Portal.  You’ve probably heard of our Donor Portal, an online extension to FundRaiser that; allows your donors to go in and create an account, donate, and update their own contact information; all of which streams into FundRaiser automatically. This same functionality will be the backbone of our Customer Portal.  We are so confident in our product that we use it to communicate with you.

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#GivingTuesday gift notes field product news tech tip pledges ticket sales donor retention rate features follow up small donations Facebook phoning donors new version foundations entering auction gifts donor loyalty importing csv overview arts targeted mailings LYBUNTS tax summary letters case study Volunteer module increasing giving amounts accounting software alumni user interface ROI donation history upgrading donors role of nonprofits membersip benefits happiness training tip backing up data on site training personalizing letters major gift prospects government grants Groupings board members thank you letters community arts nonprofits texting donors data entry Cloud office appeal volunteers gift acceptance policy ticketsales Task List animal rescue security New Year training volunteering new nonprofit Reminders Network for Good GivingTuesday annual campaign new leadership raffle Excel new features large donations reports campaign tribute gifts membership benefits disaster relief merge notes custom page anonymous donors direct mail new donors publicity materials gift entry annual maintenance plan corporate sponsors appeal letters password protection relationship tracking adding personal notes to letters End of Year Letters salutation donor moves management mode code fundraising letters donor relations transparency budget understanding giving trends holiday campaign management donor source announcements Thanksgiving Codes spare fields how-to videos online donations FundRaiser Hosted memorial giving motivation event management FundRaiser Basic major donors mailing community supported gardens the Ask NCOA processing merge fields online donations lapsed donor customer service monthly giving user spotlights word processor charity golf tournaments solicitors repeat donors recurring gifts Constant Contact social media building donor relationships nonprofit fundraising Crowdfunding Campaign in honor of donations Snow Birds membership programs customer portal legacy giving how to handle auction gifts updates data analysis Resiliency segmenting donors GoFundMe project donor slip planned giving advanced tab Company culture auction donor targeting correspondance technical support data conversion flash sales National Change of Address capital campaign passwords holiday giving welcome packet development director giving history FundRaiser Spark operating systems add ons change of address updating PayPal Reporting to IRS SYBUNTS email donor attrition endowment campaign fundraising holiday letters mission driven pictures donor profile vacation donor contact information operational costs Donor Portal donor preferences Thank You general donor prospects In-Kind gifts motivation code letter templates donor recognition donor attrition rate grassroots campaign Tickles Congratulations planning giving levels prospects look and feel Importing Data Alternative Addresses banquet donor engagement brick campaign upgrade correspondence spreadsheets letter communications donor retention community broadcasting premiums donor advised funds grants Personalizing support Facebook campaign

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