FundRaiser Blog

The FundRaiser Software Blog is an excellent resource for nonprofit organizations looking to learn more about fundraising, donor management, membership management, and much more.

What is NCOA processing?

69

One of the more disappointing parts of sending out correspondence to donors is the returned mail. Inevitably, no matter how up to date an organization thinks its database is, some envelopes will be returned. The loss in resources (time, paper and envelopes) not to mention money can be disheartening and make an organization wonder if sending an appeal letter campaign is worth it. Although these expenses are considered when thinking about a campaign, wouldn’t it be nice to pre-screen your addresses for any changes before you mailed your letters?

Enter NCOA processing.

Continue reading
2710 Hits

Short take: non-traditional uses for the alternate address field

AltAddresses

FundRaiser Software has the capability to not just hold unlimited alternate addresses, but also code them based on the type of address. Depending on the choices selected (date range or specific code) FundRaiser will then send to the alternate address instead of the main address on the record. Alternate addresses also have a few additional uses:

  1. Store old addresses
    When a donor updates an address, keep the old one on file so you don't lose it. Copy the current address to the alternate address space. It will be marked inactive, so you can keep the address on file just in case it's needed.
  2. Send mail to a power of attorney or another location permanently
    There may be times that you need to send correspondence to someone else, such as a power of attorney or even a family foundation's address. Using the alternate address field you can keep the donor's original address on file, while sending correspondence to another location.
  3. Keep an alternate address "just in case"
    For donors without a certain time for their vacation or summer home, or who may want some correspondence sent to a business address, but not all of it, then using the alternate address field is the perfect way to keep track of this information. Keeping the addresses coded correctly will ensure mail goes to the appropriate places.

If you have any questions about working with FundRaiser to manage your addresses: 

  • Sign up for the live FundRaiser Overview webinar. You can see the complete webinar schedule on the training calendar for the current month.  
  • Contact support at 800-543-4131 or This email address is being protected from spambots. You need JavaScript enabled to view it.
Continue reading
2534 Hits

5 Ways to Manage Address Changes for a Donors on the Move with your FundRaiser Database

AddressChang_20171213-185615_1

What percentage of your donors can you afford to lose?

According to the US Census Bureau, over 11.2% of the population will move during the year, and while this figure is at an all time low, it still represents a significant number of changes that will, most likely, occur in your donor database as well.  If you rely on your donors to inform you of their address changes, you will no doubt lose contact with many of them. There are a few ways to take positive action on your own to keep in touch and retain donors who move without notice, however. These include:  3 features available in FundRaiser Spark, Select, and Professional; 1 additional feature available in Select and Professional; and 1 other feature exclusive to Professional.

Continue reading
3523 Hits

Reach More Donors with NCOA Processing

Reach More Donors with NCOA Processing
b2ap3_thumbnail_NCOAProcessing-ScreenShot.jpg

One of the most frustrating experiences as a nonprofit is to send out a carefully crafted appeal letter only to have several envelopes be returned as unable to be delivered by the post office. Not only have you spent postage and used paper and time to send the letters, but your message won’t reach your donors. How do you prevent this from happening?

NCOA, or National Change of Address, is a United States Post Office program designed to prevent non-deliverable mail. The USPS maintains a database of all permanent address changes within the past three years by people who have completed change of address cards. When you export your database and use a USPS licensed processor, they will run your donors’ addresses through this program and provide you with information such as a changed address, the complete ZIP+4 zip code, which helps with mail processing, and which addresses are not valid without any further information. When you merge the received data back into your database, it will be updated and your donors coded appropriately to help you better manage your mailings.

Continue reading
4447 Hits
Wait a minute, while we are rendering the calendar
happiness new donors add ons donor source donor retention rate nonprofit fundraising new features pledges operating systems general raffle online donations increasing giving amounts training change of address updating word processor budget solicitors custom page donor contact information moves management Cloud campaign management operational costs social media membersip benefits volunteering letter templates Network for Good GoFundMe project flash sales endowment campaign support case study spare fields FundRaiser Basic announcements welcome packet membership benefits the Ask ticket sales community supported gardens data conversion appeal building donor relationships accounting software Company culture motivation code donor advised funds New Year alumni auction LYBUNTS gift notes field direct mail tribute gifts repeat donors mailing in honor of donations donation history Importing Data community arts nonprofits giving levels user spotlights planned giving publicity materials follow up transparency on site training premiums phoning donors new nonprofit upgrade overview arts Thank You Congratulations membership programs upgrading donors correspondence Snow Birds Groupings user interface legacy giving capital campaign annual campaign data analysis development director technical support Personalizing donor targeting Facebook FundRaiser Hosted salutation donor attrition rate community broadcasting animal rescue customer service merge fields Task List Excel brick campaign passwords relationship tracking mode code tax summary letters Thanksgiving Facebook campaign data entry annual maintenance plan product news campaign pictures merge notes targeted mailings donor recognition texting donors look and feel understanding giving trends Reminders mission driven large donations Tickles reports spreadsheets Volunteer module donor slip memorial giving major donors anonymous donors SYBUNTS donor donor retention Constant Contact grassroots campaign donor prospects email corporate sponsors NCOA processing advanced tab updates recurring gifts online donations features donor engagement major gift prospects vacation fundraising letters adding personal notes to letters how-to videos customer portal donor profile holiday giving training tip holiday letters communications board members password protection new version office GivingTuesday National Change of Address appeal letters giving history grants planning volunteers donor preferences holiday banquet thank you letters Donor Portal gift entry lapsed donor motivation Resiliency personalizing letters gift acceptance policy charity golf tournaments Alternative Addresses End of Year Letters Codes PayPal role of nonprofits letter entering auction gifts government grants donor loyalty fundraising donor relations monthly giving prospects disaster relief Reporting to IRS backing up data tech tip correspondance FundRaiser Spark event management Crowdfunding Campaign small donations security how to handle auction gifts ticketsales segmenting donors ROI In-Kind gifts foundations donor attrition importing csv new leadership #GivingTuesday

Connect With Us

  800-880-3454 ext 3
  Email Us
  Request More Information
  Monday-Friday
      8:30AM-5:30PM CST

Customer Portal Login Form

User Name:
Password:

If you are not sure about your Customer User Name, please call 800-543-4131 and we will be able to help you.

Or you have lost your password, Request Password