FundRaiser Blog

The FundRaiser Software Blog is an excellent resource for nonprofit organizations looking to learn more about fundraising, donor management, membership management, and much more.

What to do when you don't have addresses

EmailContact

Hi, Kim:

We urgently need to put out our first fundraising letter ever but only have email addresses for people (and in some cases, phone numbers). Should we send a nice looking letter by email, then follow up by phone, or should we just call to get the snail mail address, send the letter, then call again to try to schedule a face-to-face meeting?

Continue reading
792 Hits

Collecting Donor Phone Numbers

Collecting Donor Phone Numbers

Dear Kim,

I have a multipart question.  We want to start doing thank-you calls but often don’t have donor phone numbers. Is it creepy to get their phone number from the white pages? Should we require a phone number on our donation page so we can capture phone numbers going forward?

Continue reading
3276 Hits
Wait a minute, while we are rendering the calendar
operating systems pictures #GivingTuesday donor attrition rate grants grassroots campaign vacation major donors letter templates memorial giving volunteers End of Year Letters building donor relationships new version Reminders role of nonprofits customer service NCOA processing donor retention rate correspondence donor recognition spare fields personalizing letters happiness fundraising letters major gift prospects in honor of donations word processor data conversion Crowdfunding Campaign data analysis Donor Portal annual campaign appeal letters flash sales Alternative Addresses event management merge notes giving levels government grants Snow Birds volunteering Reporting to IRS customer portal mode code online donations how-to videos community broadcasting updates capital campaign community supported gardens Personalizing merge fields mission driven publicity materials overview SYBUNTS donor contact information user interface thank you letters In-Kind gifts general arts Volunteer module PayPal donor targeting importing csv premiums foundations campaign management solicitors segmenting donors backing up data tax summary letters endowment campaign motivation Resiliency password protection gift notes field Tickles the Ask social media Thank You operational costs pledges donor attrition donation history lapsed donor new features moves management Facebook upgrading donors Excel disaster relief data entry GoFundMe project membership programs relationship tracking raffle FundRaiser Spark annual maintenance plan monthly giving membership benefits advanced tab brick campaign GivingTuesday user spotlights Task List features training tip donor preferences welcome packet announcements motivation code corporate sponsors giving history change of address updating understanding giving trends security nonprofit fundraising New Year banquet community arts nonprofits auction Network for Good increasing giving amounts Facebook campaign tribute gifts office entering auction gifts spreadsheets LYBUNTS accounting software Codes correspondance look and feel Constant Contact reports Groupings online donations donor donor slip recurring gifts donor source adding personal notes to letters case study ROI new leadership budget donor profile Thanksgiving how to handle auction gifts add ons gift entry communications Congratulations Company culture membersip benefits ticketsales ticket sales National Change of Address upgrade small donations animal rescue follow up tech tip support targeted mailings custom page charity golf tournaments product news donor loyalty phoning donors alumni technical support board members on site training fundraising training development director

Connect With Us

  800-880-3454 ext 3
  Email Us
  Request More Information
  Monday-Friday
      8:30AM-5:30PM CST

Customer Portal Login Form

User Name:
Password:

If you are not sure about your Customer User Name, please call 800-543-4131 and we will be able to help you.

Or you have lost your password, Request Password