FundRaiser Blog

The FundRaiser Software Blog is an excellent resource for nonprofit organizations looking to learn more about fundraising, donor management, membership management, and much more.

What to do when you don't have addresses

EmailContact

Hi, Kim:

We urgently need to put out our first fundraising letter ever but only have email addresses for people (and in some cases, phone numbers). Should we send a nice looking letter by email, then follow up by phone, or should we just call to get the snail mail address, send the letter, then call again to try to schedule a face-to-face meeting?

Continue reading
1324 Hits

Collecting Donor Phone Numbers

Collecting Donor Phone Numbers

Dear Kim,

I have a multipart question.  We want to start doing thank-you calls but often don’t have donor phone numbers. Is it creepy to get their phone number from the white pages? Should we require a phone number on our donation page so we can capture phone numbers going forward?

Continue reading
3969 Hits
Wait a minute, while we are rendering the calendar
understanding giving trends happiness word processor planned giving budget large donations direct mail personalizing letters New Year change of address updating annual campaign #GivingTuesday holiday data analysis Company culture tech tip correspondance Personalizing mode code building donor relationships disaster relief campaign management SYBUNTS customer service Tickles donor attrition Alternative Addresses corporate sponsors In-Kind gifts volunteering the Ask operating systems GoFundMe project how-to videos flash sales foundations GivingTuesday Thank You donor profile NCOA processing ticket sales Groupings texting donors increasing giving amounts communications donor slip membersip benefits memorial giving data entry pictures custom page major gift prospects merge fields on site training look and feel merge notes advanced tab ticketsales brick campaign Importing Data planning operational costs general Task List user spotlights major donors Cloud follow up donor attrition rate vacation fundraising entering auction gifts reports grants publicity materials lapsed donor security Excel adding personal notes to letters importing csv membership benefits Volunteer module ROI updates fundraising letters spreadsheets solicitors appeal letters user interface Donor Portal donor new donors backing up data motivation training LYBUNTS animal rescue membership programs upgrading donors arts Reporting to IRS tribute gifts overview community supported gardens gift acceptance policy product news new features letter recurring gifts campaign Resiliency capital campaign holiday giving Network for Good case study board members monthly giving salutation new leadership donor preferences spare fields customer portal donor targeting social media annual maintenance plan repeat donors donor recognition gift notes field event management moves management features letter templates gift entry Congratulations holiday letters pledges data conversion upgrade online donations alumni endowment campaign office premiums online donations Thanksgiving how to handle auction gifts accounting software PayPal government grants tax summary letters donor contact information donation history relationship tracking motivation code community arts nonprofits community broadcasting giving history donor loyalty new nonprofit Facebook Snow Birds mission driven National Change of Address donor retention rate thank you letters in honor of donations donor source giving levels anonymous donors FundRaiser Spark welcome packet training tip password protection add ons Facebook campaign FundRaiser Basic Constant Contact grassroots campaign technical support raffle support role of nonprofits correspondence banquet mailing Codes donor advised funds announcements segmenting donors volunteers new version Crowdfunding Campaign FundRaiser Hosted prospects phoning donors Reminders transparency auction appeal legacy giving development director targeted mailings charity golf tournaments nonprofit fundraising small donations End of Year Letters

Connect With Us

  800-880-3454 ext 3
  Email Us
  Request More Information
  Monday-Friday
      8:30AM-5:30PM CST

Customer Portal Login Form

User Name:
Password:

If you are not sure about your Customer User Name, please call 800-543-4131 and we will be able to help you.

Or you have lost your password, Request Password