FundRaiser Blog

The FundRaiser Software Blog is an excellent resource for nonprofit organizations looking to learn more about fundraising, donor management, membership management, and much more.

What to do when you don't have addresses


Hi, Kim:

We urgently need to put out our first fundraising letter ever but only have email addresses for people (and in some cases, phone numbers). Should we send a nice looking letter by email, then follow up by phone, or should we just call to get the snail mail address, send the letter, then call again to try to schedule a face-to-face meeting?

Continue reading
925 Hits

Collecting Donor Phone Numbers

Collecting Donor Phone Numbers

Dear Kim,

I have a multipart question.  We want to start doing thank-you calls but often don’t have donor phone numbers. Is it creepy to get their phone number from the white pages? Should we require a phone number on our donation page so we can capture phone numbers going forward?

Continue reading
3472 Hits
Wait a minute, while we are rendering the calendar
on site training product news Reporting to IRS foundations gift notes field #GivingTuesday recurring gifts anonymous donors merge notes tribute gifts campaign management donor attrition rate announcements Volunteer module Personalizing Snow Birds volunteers community broadcasting event management grassroots campaign training tip Thanksgiving Donor Portal personalizing letters adding personal notes to letters tax summary letters membership benefits increasing giving amounts online donations raffle flash sales FundRaiser Hosted user interface follow up Crowdfunding Campaign donor recognition new leadership Thank You Cloud large donations publicity materials social media small donations major gift prospects capital campaign National Change of Address Resiliency overview Codes donor retention rate Reminders vacation custom page giving history upgrade change of address updating ticket sales how to handle auction gifts data conversion mission driven development director Excel spreadsheets brick campaign premiums donor loyalty donor preferences alumni advanced tab community arts nonprofits online donations gift acceptance policy Importing Data GoFundMe project gift entry auction general donor slip donor targeting lapsed donor Network for Good targeted mailings SYBUNTS the Ask segmenting donors annual campaign donor contact information appeal letters merge fields moves management solicitors volunteering New Year welcome packet tech tip thank you letters direct mail mode code motivation code backing up data charity golf tournaments Congratulations relationship tracking arts phoning donors pledges endowment campaign grants corporate sponsors importing csv annual maintenance plan FundRaiser Spark entering auction gifts data entry operating systems in honor of donations End of Year Letters nonprofit fundraising correspondence upgrading donors customer portal understanding giving trends communications budget board members word processor donor attrition ticketsales reports motivation case study support animal rescue updates role of nonprofits GivingTuesday disaster relief texting donors operational costs data analysis government grants happiness office user spotlights giving levels spare fields look and feel donor profile training PayPal accounting software building donor relationships donor source correspondance letter templates Groupings fundraising letters legacy giving fundraising features customer service donor donation history security Facebook campaign membersip benefits Tickles In-Kind gifts major donors new features new nonprofit password protection new version monthly giving technical support membership programs new donors add ons Task List pictures memorial giving Alternative Addresses banquet NCOA processing Constant Contact how-to videos Company culture LYBUNTS ROI Facebook community supported gardens

Connect With Us

  800-880-3454 ext 3
  Email Us
  Request More Information
      8:30AM-5:30PM CST

Customer Portal Login Form

User Name:

If you are not sure about your Customer User Name, please call 800-543-4131 and we will be able to help you.

Or you have lost your password, Request Password