FundRaiser Blog

The FundRaiser Software Blog is an excellent resource for nonprofit organizations looking to learn more about fundraising, donor management, membership management, and much more.

What to do when you don't have addresses


Hi, Kim:

We urgently need to put out our first fundraising letter ever but only have email addresses for people (and in some cases, phone numbers). Should we send a nice looking letter by email, then follow up by phone, or should we just call to get the snail mail address, send the letter, then call again to try to schedule a face-to-face meeting?

Continue reading
1084 Hits

Collecting Donor Phone Numbers

Collecting Donor Phone Numbers

Dear Kim,

I have a multipart question.  We want to start doing thank-you calls but often don’t have donor phone numbers. Is it creepy to get their phone number from the white pages? Should we require a phone number on our donation page so we can capture phone numbers going forward?

Continue reading
3674 Hits
Wait a minute, while we are rendering the calendar
correspondence ROI annual campaign repeat donors on site training PayPal gift entry prospects training transparency online donations word processor disaster relief fundraising letters event management End of Year Letters how-to videos board members donor auction monthly giving spare fields nonprofit fundraising National Change of Address donor advised funds Crowdfunding Campaign thank you letters donor attrition rate donor retention rate membership programs follow up updates support merge notes customer service donor recognition anonymous donors communications Task List FundRaiser Hosted office security data conversion Facebook campaign user interface LYBUNTS Snow Birds Volunteer module donor preferences flash sales In-Kind gifts gift notes field grants new features publicity materials corporate sponsors arts brick campaign custom page Alternative Addresses personalizing letters advanced tab social media in honor of donations donor targeting tech tip relationship tracking volunteers major gift prospects endowment campaign donation history role of nonprofits Importing Data Network for Good giving levels donor slip annual maintenance plan fundraising understanding giving trends Company culture adding personal notes to letters giving history upgrade operating systems backing up data moves management major donors Tickles general appeal letters ticket sales Facebook government grants FundRaiser Spark new version Personalizing letter templates recurring gifts segmenting donors solicitors importing csv donor attrition community supported gardens budget volunteering product news targeted mailings donor contact information SYBUNTS data analysis customer portal salutation upgrading donors grassroots campaign add ons new leadership mode code password protection GivingTuesday mission driven phoning donors FundRaiser Basic entering auction gifts Thanksgiving training tip charity golf tournaments online donations Thank You membersip benefits features Excel Codes membership benefits NCOA processing foundations announcements development director how to handle auction gifts Groupings #GivingTuesday happiness community broadcasting legacy giving motivation new nonprofit look and feel welcome packet texting donors donor source planned giving change of address updating pictures small donations user spotlights data entry donor profile tax summary letters Reporting to IRS accounting software alumni new donors lapsed donor tribute gifts campaign management raffle Reminders Cloud Resiliency building donor relationships community arts nonprofits increasing giving amounts capital campaign motivation code operational costs case study overview GoFundMe project donor loyalty direct mail spreadsheets correspondance Donor Portal New Year Constant Contact pledges banquet technical support vacation reports merge fields the Ask premiums gift acceptance policy large donations memorial giving ticketsales Congratulations animal rescue

Connect With Us

  800-880-3454 ext 3
  Email Us
  Request More Information
      8:30AM-5:30PM CST

Customer Portal Login Form

User Name:

If you are not sure about your Customer User Name, please call 800-543-4131 and we will be able to help you.

Or you have lost your password, Request Password