FundRaiser Blog

The FundRaiser Software Blog is an excellent resource for nonprofit organizations looking to learn more about fundraising, donor management, membership management, and much more.

What to do when you don't have addresses

EmailContact

Hi, Kim:

We urgently need to put out our first fundraising letter ever but only have email addresses for people (and in some cases, phone numbers). Should we send a nice looking letter by email, then follow up by phone, or should we just call to get the snail mail address, send the letter, then call again to try to schedule a face-to-face meeting?

~The Conundrums of Virtual Life

Dear Conundrum:

Just use the e-mail addresses you have for correspondence.  E-mail is mail, just sent over the internet instead of through the Post Office.  An advantage of e-mail is that you might be able to set up the meeting by e-mail.  Be sure to include a link so that people can give on-line at the time they get your e-mail.

For those people you know well enough, consider skipping the e-mail and phoning to set up a meeting.  And think about whether you really need to try to see all the people who you have e-mails for—you may want to segment to just the ones most likely to make a big gift.

Good luck!

~Kim Klein

Originally published in the Grassroots FundRaising Journal. FundRaiser users can subscribe at a special rate of $ 30/year by entering is "$30" in the coupon code field on the second page of the subscription process.

To learn more about how FundRaiser can help you stay in touch with donors:

Take an online guided tour of FundRaiser

Learning from experience makes you richer, wiser, ...
5 Ways to Manage Address Changes for a Donors on t...

Related Posts

Wait a minute, while we are rendering the calendar
Thank You new version direct mail thank you letters follow up Codes donor targeting features happiness Company culture updates grants prospects SYBUNTS gift acceptance policy tribute gifts PayPal transparency Crowdfunding Campaign planning holiday giving premiums campaign management accounting software donor loyalty lapsed donor annual campaign welcome packet corporate sponsors increasing giving amounts Donor Portal membership benefits monthly giving vacation major gift prospects passwords board members online donations word processor new donors holiday segmenting donors anonymous donors NCOA processing operational costs add ons reports importing csv security data conversion office donor advised funds appeal tax summary letters Importing Data annual maintenance plan online donations donor profile donor preferences new features mailing large donations phoning donors gift entry giving levels backing up data Thanksgiving nonprofit fundraising holiday letters Snow Birds appeal letters community broadcasting personalizing letters Reporting to IRS government grants budget ROI mission driven flash sales look and feel announcements advanced tab volunteering raffle mode code upgrading donors merge fields general texting donors social media LYBUNTS community supported gardens donation history donor retention rate the Ask Personalizing giving history Groupings FundRaiser Hosted small donations donor attrition major donors understanding giving trends communications merge notes building donor relationships Volunteer module new nonprofit endowment campaign letter new leadership user spotlights donor recognition solicitors case study grassroots campaign donor relations animal rescue Resiliency Excel FundRaiser Basic New Year donor prospects targeted mailings user interface FundRaiser Spark donor slip support brick campaign repeat donors how-to videos correspondence Reminders email Facebook campaign ticket sales Constant Contact membership programs National Change of Address arts correspondance legacy giving auction fundraising change of address updating foundations tech tip End of Year Letters Alternative Addresses customer portal GoFundMe project volunteers event management Network for Good #GivingTuesday overview donor retention fundraising letters pledges donor charity golf tournaments community arts nonprofits moves management gift notes field ticketsales development director on site training spare fields relationship tracking adding personal notes to letters Congratulations Facebook Tickles spreadsheets pictures motivation code training In-Kind gifts planned giving in honor of donations campaign operating systems salutation banquet donor attrition rate motivation GivingTuesday donor engagement memorial giving upgrade product news Cloud letter templates alumni custom page training tip capital campaign membersip benefits Task List how to handle auction gifts technical support data entry password protection publicity materials disaster relief recurring gifts donor source customer service data analysis donor contact information role of nonprofits entering auction gifts

Connect With Us

  800-880-3454 ext 3
  Email Us
  Request More Information
  Monday-Friday
      8:30AM-5:30PM CST

Customer Portal Login Form

   

The customer portal is unavailable. If you need support please reach out to support@fundraisersoftware.com Thank you.

 

  User Name:
  Password:

If you are not sure about your Customer User Name, please call 800-543-4131 and we will be able to help you.

Or you have lost your password, Request Password