FundRaiser Blog

The FundRaiser Software Blog is an excellent resource for nonprofit organizations looking to learn more about fundraising, donor management, membership management, and much more.

What to do when you don't have addresses

EmailContact

Hi, Kim:

We urgently need to put out our first fundraising letter ever but only have email addresses for people (and in some cases, phone numbers). Should we send a nice looking letter by email, then follow up by phone, or should we just call to get the snail mail address, send the letter, then call again to try to schedule a face-to-face meeting?

~The Conundrums of Virtual Life

Dear Conundrum:

Just use the e-mail addresses you have for correspondence.  E-mail is mail, just sent over the internet instead of through the Post Office.  An advantage of e-mail is that you might be able to set up the meeting by e-mail.  Be sure to include a link so that people can give on-line at the time they get your e-mail.

For those people you know well enough, consider skipping the e-mail and phoning to set up a meeting.  And think about whether you really need to try to see all the people who you have e-mails for—you may want to segment to just the ones most likely to make a big gift.

Good luck!

~Kim Klein

Originally published in the Grassroots FundRaising Journal. FundRaiser users can subscribe at a special rate of $ 30/year by entering is "$30" in the coupon code field on the second page of the subscription process.

To learn more about how FundRaiser can help you stay in touch with donors:

Take an online guided tour of FundRaiser

Learning from experience makes you richer, wiser, ...
5 Ways to Manage Address Changes for a Donors on t...

Related Posts

Wait a minute, while we are rendering the calendar
campaign motivation training tip user interface repeat donors new version new features animal rescue Groupings happiness donor relations new donors user spotlights ticket sales GivingTuesday holiday letters solicitors memorial giving follow up large donations donor source direct mail operating systems holiday giving data analysis donor retention rate community supported gardens custom page Personalizing New Year reports disaster relief donor attrition rate Thank You password protection tax summary letters Resiliency flash sales donor role of nonprofits how to handle auction gifts transparency holiday general upgrade donor loyalty donor recognition merge notes endowment campaign pledges ticketsales the Ask recurring gifts alumni Crowdfunding Campaign security technical support moves management membersip benefits targeted mailings corporate sponsors Cloud volunteers social media event management arts Company culture Importing Data brick campaign major donors major gift prospects premiums in honor of donations online donations annual maintenance plan donor retention giving levels spare fields new nonprofit upgrading donors annual campaign change of address updating on site training mode code donor attrition accounting software Reminders customer portal Alternative Addresses how-to videos announcements adding personal notes to letters donor targeting small donations In-Kind gifts FundRaiser Basic monthly giving add ons donor prospects backing up data tribute gifts SYBUNTS GoFundMe project End of Year Letters donor advised funds look and feel Facebook correspondence Donor Portal features planning donor engagement mission driven appeal letters salutation customer service operational costs gift entry data entry charity golf tournaments passwords product news capital campaign Tickles Reporting to IRS online donations Facebook campaign community arts nonprofits NCOA processing campaign management data conversion communications donor preferences word processor email planned giving phoning donors membership programs Snow Birds texting donors banquet FundRaiser Hosted donation history raffle Codes budget Constant Contact pictures volunteering new leadership membership benefits building donor relationships welcome packet importing csv board members motivation code PayPal support Congratulations relationship tracking correspondance vacation training FundRaiser Spark advanced tab understanding giving trends prospects donor profile entering auction gifts thank you letters grassroots campaign updates donor slip fundraising community broadcasting office grants government grants giving history Task List gift acceptance policy gift notes field publicity materials development director anonymous donors spreadsheets nonprofit fundraising donor contact information letter templates lapsed donor Volunteer module merge fields personalizing letters fundraising letters Thanksgiving foundations case study appeal segmenting donors mailing LYBUNTS National Change of Address overview Network for Good letter tech tip auction increasing giving amounts #GivingTuesday legacy giving Excel ROI

Connect With Us

  800-880-3454 ext 3
  Email Us
  Request More Information
  Monday-Friday
      8:30AM-5:30PM CST

Customer Portal Login Form

   

The customer portal is unavailable. If you need support please reach out to support@fundraisersoftware.com Thank you.

 

  User Name:
  Password:

If you are not sure about your Customer User Name, please call 800-543-4131 and we will be able to help you.

Or you have lost your password, Request Password