FundRaiser Blog

The FundRaiser Software Blog is an excellent resource for nonprofit organizations looking to learn more about fundraising, donor management, membership management, and much more.

What to do when you don't have addresses

EmailContact

Hi, Kim:

We urgently need to put out our first fundraising letter ever but only have email addresses for people (and in some cases, phone numbers). Should we send a nice looking letter by email, then follow up by phone, or should we just call to get the snail mail address, send the letter, then call again to try to schedule a face-to-face meeting?

~The Conundrums of Virtual Life

Dear Conundrum:

Just use the e-mail addresses you have for correspondence.  E-mail is mail, just sent over the internet instead of through the Post Office.  An advantage of e-mail is that you might be able to set up the meeting by e-mail.  Be sure to include a link so that people can give on-line at the time they get your e-mail.

For those people you know well enough, consider skipping the e-mail and phoning to set up a meeting.  And think about whether you really need to try to see all the people who you have e-mails for—you may want to segment to just the ones most likely to make a big gift.

Good luck!

~Kim Klein

Originally published in the Grassroots FundRaising Journal. FundRaiser users can subscribe at a special rate of $ 30/year by entering is "$30" in the coupon code field on the second page of the subscription process.

To learn more about how FundRaiser can help you stay in touch with donors:

Take an online guided tour of FundRaiser

Learning from experience makes you richer, wiser, ...
5 Ways to Manage Address Changes for a Donors on t...

Related Posts

Wait a minute, while we are rendering the calendar
Importing Data the Ask social media Snow Birds add ons operational costs Task List happiness animal rescue entering auction gifts National Change of Address overview repeat donors anonymous donors donor source grassroots campaign donor profile Resiliency holiday letters personalizing letters transparency mailing donor custom page tribute gifts holiday general campaign customer portal Volunteer module endowment campaign premiums office brick campaign Congratulations board members training tip solicitors password protection Cloud auction corporate sponsors community broadcasting annual maintenance plan NCOA processing planned giving lapsed donor welcome packet donor retention rate donor attrition tax summary letters understanding giving trends memorial giving fundraising product news prospects adding personal notes to letters donation history event management training fundraising letters direct mail banquet pledges donor preferences in honor of donations ticketsales texting donors advanced tab foundations grants announcements change of address updating technical support role of nonprofits recurring gifts motivation data conversion spare fields #GivingTuesday Reporting to IRS pictures upgrade operating systems small donations donor advised funds appeal publicity materials major donors reports mode code donor prospects security Thanksgiving End of Year Letters importing csv Facebook campaign major gift prospects segmenting donors membership programs upgrading donors Tickles correspondence legacy giving ROI donor attrition rate salutation donor slip Company culture customer service GivingTuesday In-Kind gifts community supported gardens Alternative Addresses user spotlights merge fields look and feel SYBUNTS annual campaign campaign management online donations online donations government grants how to handle auction gifts Reminders new nonprofit appeal letters gift acceptance policy flash sales passwords new features PayPal donor relations Crowdfunding Campaign relationship tracking new donors Personalizing FundRaiser Hosted FundRaiser Basic charity golf tournaments new leadership donor recognition building donor relationships holiday giving mission driven letter templates gift notes field case study follow up letter user interface targeted mailings Codes support donor engagement donor retention giving levels moves management communications motivation code giving history community arts nonprofits FundRaiser Spark thank you letters membersip benefits donor contact information merge notes tech tip features membership benefits monthly giving gift entry correspondance vacation data entry phoning donors donor targeting planning volunteering raffle how-to videos nonprofit fundraising accounting software updates backing up data Network for Good ticket sales volunteers Donor Portal LYBUNTS word processor Constant Contact Excel GoFundMe project Thank You Facebook arts large donations disaster relief data analysis alumni Groupings new version development director on site training budget New Year email increasing giving amounts capital campaign spreadsheets donor loyalty

Connect With Us

  800-880-3454 ext 3
  Email Us
  Request More Information
  Monday-Friday
      8:30AM-5:30PM CST

Customer Portal Login Form

   

The customer portal is unavailable. If you need support please reach out to support@fundraisersoftware.com Thank you.

 

  User Name:
  Password:

If you are not sure about your Customer User Name, please call 800-543-4131 and we will be able to help you.

Or you have lost your password, Request Password