A Better World Through You

We believe that supporting our nonprofit customers through excellence in software and service is part of our contribution to a better world.

What's your story?

  • I have used FundRaiser in my work with a couple of different nonprofits, and I always come back to them because the software brings a great deal of organization and focus to our work. I also feel like I have a personal relationship with the folks at FundRaiser, which makes working with them a fun experience. Their prompt return of calls, attention to detail and willingness to work outside the box adds up to unparalleled customer service. – John Mok-Lamme, Karis, Inc
  • Before switching to FundRaiser, we used an online donor management system by another company. After losing connection to our data several times during a major campaign, we urgently needed a better system. Now we use FundRaiser, and the software meets our needs perfectly and allows us to be much more productive. We are very pleased with FundRaiser Software. --Calvin Bader, WJIE Christian Radio
  • "With more than 300 staff members, 10 locations and 4,000 clients served annually, development here calls for a high level of professional ability. FundRaiser tracks all aspects of campaign fundraising - from participants, to responses, to sponsorships... it is a very valuable tool!--Regina Sheehan, Greater Cincinnati Behavioral Health
  • For almost two decades, we've been using FundRaiser Software to help with our development efforts. The software is very user friendly; pretty much anyone can just sit down and easily figure out what needs to happen.--Amy Reidesel, Whatcom Humane Society
  • We receive a lot of in-kind donations for our store, and for our capital campaign; anything from discounted or free services, to materials needed for a particular project. In FundRaiser, we can easily send accurate, personalized thank-you letters for all types of donations. FundRaiser saves us a lot of time and works really well. --Kara Brinkman, BRING Recycling
  • The consultant we chose to help us implement new software was familiar with many donor management programs. We went through the programs together with a fine-tooth comb, and FundRaiser came out on top. For our purposes, the most complex programs were overkill. FundRaiser had the ability to get us started at an entry level and we could then upgrade as our needs increased. We haven't even come close to tapping half of the features that the software has to offer us.--Ward Orem, Lisner-Louise-Dickson-Hurt Home
  • We've been with FundRaiser Software for many years now and we're very happy with them. I've found all that I need in FundRaiser, PLUS a track record with me of years and years of the most stellar, responsive, accommodating customer service I've ever experienced. I've recommended FundRaiser to many colleagues and they, too, have found it more than meets their needs and enhances their fundraising efforts. --Ricci Levy, Woodhull Alliance for Sexual Freedom
  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7

BRING Recycling

http://www.bringrecycling.org

BRING Recycling

When BRING Recycling began their capital campaign it was a big jump for them. Kara Brinkman, Administrative Assistant at BRING Recycling and a FundRaiser Select user, says "The capital campaign was a major change in mind set for our organization. We started out very grassroots in 1971 as a recycling center. As the community has become more aware and involved in our mission we’ve also evolved. Raising money and courting donors didn't come naturally to us, but we've done well. The community here in Eugene has been really supportive."

Their key to Phase 1

Kara Brinkman-BRING Recycling

BRING’s capital campaign started with raising the money to build a “Planet Improvement Center.” The Center is a resale outlet for used building materials; and a community learning and action center. BRING has successfully finished Phase I of their capital campaign, raising over a million dollars in the process and built the building. Pledges have been key to that success. "We had pledges ranging from $40 to $40,000. A lot of people wanted the option to make a pledge," says Kara.

Keeping pledge details in order

Pledge tracking is filled with details. Even if all pledges are relatively similar, for instance monthly payments of $50, there will always be late payments, missed payments, or payments that are larger or smaller than expected. Keeping track and following up can quickly turn into a mountain of details.

Getting a handle on reminder letters

For Kara, "the hardest thing was trying to get a handle on tracking the reminders." She got it under control with automatic reminders to herself set up on her computer. "I used the tickler system a lot, both within FundRaiser and on my own calendar set up. I had weekly, monthly, and quarterly reminders to check when pledges were coming due." The tickler notices made it "really easy." In FundRaiser, she can automatically link a particular reminder letter to a donor. Then, she comments, "I went in and said 'print reminder' and out went the reminder."

BRING Recycling used reminder and overdue letters when needed to keep donors informed and understanding the importance of their gift. Says Kara, "We updated all of our letters every month or so. They included progress on the campaign and updates on the new facility, which was important to keep donors feeling involved. We used the overdue letter as another way to remind them that they wanted to help us out. They had the same content as the reminder letters, and followed a general format. In every letter we said, ‘this is what we are doing, this is how we are progressing, and oh, by the way, (reminder or overdue).’ "

Keeping track of the where and why of donations

In FundRaiser, Kara likes the ability to track motivation, fund, purpose and solicitor on pledges.

"We have several different funds that are all related to the capital campaign, and which we separate out, particularly if there is a matching fund. We also like to track the motivation. For instance, was an appeal done through direct mail or through the newsletter? We have many different tracking requirements to find out where the donation is coming from and

the gift codes allow us to easily do that."

New challenges in Phase 2

Moving into Phase 2 of the campaign, they are facing new challenges. “It’s a more difficult sell, because we are in the new building now,” says Kara.

One challenge is being able to see which are the most important sources of donations. That is more difficult because the sources are even more diverse. BRING has donations of money coming from all of these sources:

  • Appeal letters
  • Newsletter donation envelopes
  • Workplace giving programs like United Way and EarthShare
  • BRING’s website
  • Giving websites, like JustGive.org
  • Memorial gifts, given to honor or remember a loved one
  • Grants

Understanding the value of these various sources would be extremely difficult without help from FundRaiser gift tracking. Using FundRaiser, they can see what is working best. “We can tell that what’s coming in now is mostly responding to the newsletters. We get a good response for two to three months when we send out the newsletter. That is steady and consistent,” says Kara. BRING can also see that few new donors are attracted with every newsletter, along with regular donors.

Responding to the economy : In-Kind donation

“The economy has affected the donations,” says Kara, “but our sales center is just booming. We are getting many more donations of materials to the store and lots more shopping. People are coming who haven’t been here before. With the slow economy, people are looking for alternative ways to fix up their houses.”

“We also get in-kind donations for the capital campaign, anything from discounted or free services, to materials needed for a particular project. In FundRaiser, we record the value as the donor quotes it It works really well.” says Kara.

Resources

Increase Donations and Donor Loyalty with Pledges by Sasha Daucus

Capital Campaigns for Small Groups

Capital Campaigns and FundRaiser by Larry Weaver

Connect With Us

  800-880-3454 ext 3
  Email Us
  Request More Information
  Monday-Friday
      8:30AM-5:30PM CST

Try FundRaiser Free for 30 Days

Are you ready to see what FundRaiser Software can do for you? Start your free trial today by choosing one of the options below.

Download a Free Trial Start an Online Evaluation Request a CD & Brochure Schedule a Tour

View a Comparison Chart of all three FundRaiser Products

Even when installed as an evaluation copy, all features are available, so you can start using FundRaiser right now. Use it like it's yours: import data, add gifts, print reports, call technical support for assistance or questions... we want you to feel 100% confident that Select is the right fit for your organization!

Try it now, and experience the FundRaiser Difference!

  •  Meta Peace Team

    Meta Peace Team

    Meta Peace Team moved to back to FundRaiser after experiencing multiple frustrations with Technical Support from another company. Read more to learn about the process and what they love about FundRaiser. Read More
  •  Ijams Nature Center

    Ijams Nature Center

    Your nonprofit can participate in #GivingTuesday, even if you don’t have much time. Take a page from Ijams Nature Center, who created a simple campaign that raised money and awareness for the nonprofit. Read More
  •  Word FM

    Word FM

    Complementing a traditional capital campaign, “Positive, Uplifting Word FM” is trying a new kind of fundraiser – inscribed bricks listeners personalize to include in a pathway the nonprofit plans to install at its new facility. The fundraiser is flowing smoothly thanks in part to the FundRaiser Donor Portal. Read More
  •  Figge Art Museum

    Figge Art Museum

    Figge Art Museum uses FundRaiser to communicate with donors in a dynamic way to move them up the giving ladder. “The goal is to be able to speak to every donor as an individual and based on their relationship with us." They rely on data to increase donations at every stage of event management. Read More
  • MaineShare logo

    MaineShare

    MaineShare uses FundRaiser to track complex fund pools received through workplace giving. With the skillful use of codes and reports, MaineShare keeps their records accurate and their funding distributions to member groups on-target. Read More
  •  Life Radio Ministries

    Life Radio Ministries

    This case study tells how you can accomplish 'high touch' development with a large base of donors; and easily and quickly enter in large numbers of donations after moving to FundRaiser Pro from a more expensive and outdated software package. Read More
  • logo for Sacred Heart Radio

    Sacred Heart Radio

    “Generally once a person sets up a recurring donation, they will donate ongoing. Once they do that, they are more likely to stay with you ... we handle about 300 recurring donations. With the Donor Portal, that is all done automatically." explains Beverly Read More
  • Students at Bishop McDevitt HS

    Bishop McDevitt High School

    “The online capabilities give me access to the data everywhere. We use it it if we meet a donor while we're out of the office. Everything is mobile and you get used to that, so having access when you are out feels natural.” says Kate Read More
  • Irish Repertory Theatre

    Irish Repertory Theatre

    “FundRaiser has been a good choice for us. We got it with the Wintix box office software integration features, and we are better able to manage all of our data at both ends, donor and box office. Now we have more time to pitch to the patron..." Read More
  • Crosstalk Radio & TV

    CrossTalk TV & Radio

    “We learned a very important lesson: the best place to put our development energy was into letters thanking people for their contribution or purchase. We have built on that lesson, and have steadily increased our ability to respond... Read More
  • Can Do MS

    Can Do Multiple Sclerosis

    “We wanted to have a system that would feed online donations, event registrations and pledge-a-thon information directly into our fundraising system. We also do a lot of peer-to-peer fundraising,” explains Kim Goodrich Read More
  • Menaul School

    Menaul School

    "Now, we are seeing an increase every year in donations. The main way FundRaiser has helped is by tracking where the money is coming from. Then you know who to cultivate, and can focus your attention where it will benefit you the most." says Troy Read More
  • Lisner-Louise-Dickson-Hurt Home

    The Lisner-Louise-Dickson-Hurt Home

    Undertaking a “full-throttle” development program can have its dangers, especially when it involves implementing new software. Ward Orem, CEO, took some precautionary measures... Read More
  • United Way

    United Way of Moscow/Latah County

    Understanding donors is key to keeping donations steady. United Way is succeeding at holding their own because of two important factors: the first is their own skill and understanding of their community and its evolving needs, and the second is FundRaiser Select. Read More
  • Mariemont School Foundation

    The Mariemont School Foundation

    Until recently, Mariemont School Foundation kept their donation records on Excel spreadsheets and on paper. Encouraged to adopt donor management software by a new development director, they have quickly seen an increase in donations and members... Read More
  • WBJC-FM

    WBJC-FM

    Like many public radio stations now, WBJC-FM uses premiums to encourage people to make donations. Also like many organizations, they are ambivalent about using them. The key for the station is to manage premiums carefully. Donations are crucial to their survival. "Public Radio stations are trying to... Read More
  • Kara Brinkman-BRING Recycling

    BRING Recycling

    When BRING Recycling began their capital campaign it was a big jump for them. Kara Brinkman, Administrative Assistant at BRING Recycling and a FundRaiser Select user, says "The capital campaign was a major change in mind set for our organization... Read More
  • Shawn Rames-WLMB

    WLMB-TV40

    WLMB-TV40 has been recognized for the excellence of its broadcasting with many awards. Visible in their programming is a deep understanding of their audience, and this is where FundRaiser Software comes in. Read More
  • Ignatian Lay Volunteer Corp

    Ignatian Lay Volunteer Corp

    The Ignatian Volunteer Corps was facing a donor data tragedy. Their data was in a custom program which was no longer updateable. “We couldn’t upgrade or get support, so we started looking for a new and improved... Read More
  • Buck Creek Players

    Buck Creek Players Community Theatre

    I recently started using FundRaiser. The program is very user friendly for someone like me who has just jumped into this head first," says Scott Robinson... Read More
  • Boys & Girls Club of Lawrence

    Boys & Girls Club of Lawrence

    When Erika Zimmerman was hired as director of development for the Boys & Girls Club of Lawrence, Kansas, her first responsibility was get the donor records into better shape. The Club had been using... Read More
  • Our Lady of the Holy Spirit

    Our Lady of the Holy Spirit

    Knowing the balance between incoming donations and outgoing expenses is vitally important at Our Lady of the Holy Spirit Center. Among the Center’s many activities this year, they have been hosting events and retreats for high schools students. Read More
  • Rockford Christian School

    Rockford Christian School

    Rockford Christian School runs a Serve-A-Thon each year. During the event, students collect pledges from family and friends. The pledges go towards the annual fund. "I think it will be easier to get pledges if we can just send people to the website. Read More
  • US LEAP

    US Labor Education in the Americas Project

    We send out four letters a year to repeat donors and an occasional letter to lapsed donors depending on time available,” says Rachel. The repeat mailings are worthwhile. “Twenty percent of our donors give more than once a year in response,” Read More
  • 1

Customer Portal Login Form

   

The customer portal is unavailable. If you need support please reach out to support@fundraisersoftware.com Thank you.

 

  User Name:
  Password:

If you are not sure about your Customer User Name, please call 800-543-4131 and we will be able to help you.

Or you have lost your password, Request Password