A Better World Through You

We believe that supporting our nonprofit customers through excellence in software and service is part of our contribution to a better world.

What's your story?

  • I have used FundRaiser in my work with a couple of different nonprofits, and I always come back to them because the software brings a great deal of organization and focus to our work. I also feel like I have a personal relationship with the folks at FundRaiser, which makes working with them a fun experience. Their prompt return of calls, attention to detail and willingness to work outside the box adds up to unparalleled customer service. – John Mok-Lamme, Karis, Inc
  • Before switching to FundRaiser, we used an online donor management system by another company. After losing connection to our data several times during a major campaign, we urgently needed a better system. Now we use FundRaiser, and the software meets our needs perfectly and allows us to be much more productive. We are very pleased with FundRaiser Software. --Calvin Bader, WJIE Christian Radio
  • "With more than 300 staff members, 10 locations and 4,000 clients served annually, development here calls for a high level of professional ability. FundRaiser tracks all aspects of campaign fundraising - from participants, to responses, to sponsorships... it is a very valuable tool!--Regina Sheehan, Greater Cincinnati Behavioral Health
  • For almost two decades, we've been using FundRaiser Software to help with our development efforts. The software is very user friendly; pretty much anyone can just sit down and easily figure out what needs to happen.--Amy Reidesel, Whatcom Humane Society
  • We receive a lot of in-kind donations for our store, and for our capital campaign; anything from discounted or free services, to materials needed for a particular project. In FundRaiser, we can easily send accurate, personalized thank-you letters for all types of donations. FundRaiser saves us a lot of time and works really well. --Kara Brinkman, BRING Recycling
  • The consultant we chose to help us implement new software was familiar with many donor management programs. We went through the programs together with a fine-tooth comb, and FundRaiser came out on top. For our purposes, the most complex programs were overkill. FundRaiser had the ability to get us started at an entry level and we could then upgrade as our needs increased. We haven't even come close to tapping half of the features that the software has to offer us.--Ward Orem, Lisner-Louise-Dickson-Hurt Home
  • We've been with FundRaiser Software for many years now and we're very happy with them. I've found all that I need in FundRaiser, PLUS a track record with me of years and years of the most stellar, responsive, accommodating customer service I've ever experienced. I've recommended FundRaiser to many colleagues and they, too, have found it more than meets their needs and enhances their fundraising efforts. --Ricci Levy, Woodhull Alliance for Sexual Freedom
  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7



Shawn Rames-WLMBWhat does the winning of broadcast awards have to do with donor management software? More than you might think!

WLMB-TV40 has been recognized for the excellence of its broadcasting with many awards, including 4 time winner of TV Station of the Year by NRB (National Religious Broadcasters) and 7 time winner of the Peoples Choice Award. Visible in their programming is a deep understanding of their audience, and this is where FundRaiser Software comes in.
The Mission of WLMB-TV 40 is to provide Christ-centered television of high technical quality and programming excellence. They FundRaiser Professional users.
“FundRaiser has been very important in maintaining the level of excellence that WLMB-TV40 aspires to. Our donors are the most important thing for us being on the air and spreading the gospel through television. When they contact us, we are able to easily help them because of the excellent records that we keep in FundRaiser,” says Shawn Rames the Senior Vice President of Business Affairs at WLMB-TV40.

“FundRaiser also helps our donor development by allowing us to focus on donors’ specific interests. We segment donors by their interests and target different campaigns towards them based on that. This saves us money and lets us send the most relevant message we can to a variety of donors. FundRaiser makes it really easy to look at our donors in many different ways,” says Shawn.

What he uses FundRaiser for

Shawn covers a lot of ground in FundRaiser. He uses it to

  • track all donations; including current status of pledges
  • keep track of the premiums requested and sent
  • track the effectiveness of letters, newsletters, and online giving campaigns in generating donations

“We use a lot of it. We continue to find new things we can do with it, and new ways to apply it to our donor development,” says Shawn.

Tracking the impact of regular communications

“Our newsletter list and regular mailing list are important segments that we spend a lot of time understanding,” says Shawn. The campaign management module helps greatly with that.

“I like many things about FundRaiser. At the top my list is the campaign module. It allows us to closely monitor our direct-mail campaigns and to watch the response change in relation to changes we make on our mailings. It gives us a concise report on the ROI (return on investment) for our mailings like our newsletter or fundraising letters. It tells us how many people respond positively and the net income for that mailing, I can tell that very quickly by checking in the campaign module. Before we had that, it would take a lot longer.”

Thank you letters

Shawn also likes the ease of sending out a variety of thank you letters. “When I enter a donation, I pick the letter I want to send, and then FundRaiser automatically prints out the correct one when I print the batch. We can easily send out different letters for different donations.”

The development staff at WLMB-TV has carefully created the thank you letters so that donors get relevant communications. Shawn has the following letters to choose from each time:

  • General thank youThank you customized to that specific month of year
  • ‘Gift of the Month’ thank you
  • Pledge payment thank you
  • New person on the mailing list thank you
  • First time donor thank you

This kind of focus on donor communications creates and maintains a strong sense of connection between the station and its audience.

Reports help WLMB-TV40 keep their finger on the pulse

The development staff at WLMB-TV relies on reports to stay current and on track. The team comes up with what they want to know about donors and donations and Shawn runs the report. Some of the most important reports for WLMB-TV focus on the regular communications between the station and their supporters. “It is quick and easy for me. The ease of creating a wide number of reports is wonderful,” says Shawn.

Regularly run reports for WLMB-TV40 include

  • daily deposit reports
  • reports on ‘gift of the month’ including what outreach effort motivated the donor to respond
  • donor reports for the phone operators during the fundraising season.”
  • LYBUNT - reports of people who gave last year but not this year

“The End of Year report also makes our tax letters a very simple process to get printed” says Shawn.

Understanding and managing pledge flow

Shawn also uses reports to help manage the complexities of pledge giving. Reports allow the WLMB-TV40 development team to see which donors have active and which donors are starting to fall behind on pledges.

“We send out quarterly letters to people who have an active pledge to stay up-to-date with them. If a donor is falling behind, then we can see if there is anything to do to help them out,” says Shawn. “We follow up on past due pledges, but not with the intent of trying to collect. In the letter, we ask whether the donor is able to fill the pledge and not to feel pressure if they are having financial difficulty. Response is pretty good. Most of them either say, ‘thank you for reminding me,’ or they tell us why they can’t make the payments right now, but that they will donate again when they can. The letter through FundRaiser is an easy way to help us keep an open dialogue.”

“FundRaiser also helps by showing us the amount that we aren’t going to collect from a particular campaign. The amount is fairly consistent across campaigns. FundRaiser has helped us to easily figure out that consistent percentage that probably won’t be fulfilled. We use that when it comes to budgeting.”

Rapid Gift Entry and Check Reader

Another feature of FundRaiser that Shawn likes is the Rapid Gift entry. He particularly likes to use it in combination with the check reader.

“Rapid gift entry is a major time saver for us,” says Shawn. “Especially during our fundraising seasons when we are broadcasting live and at year-end when our mail volume is higher, we get a lot of donations in at the same time. It also helps us with our credit card transactions, which we enter in batches. For that, rapid gift entry cuts the data entry time literally in half.”

“Using the check reader makes using the rapid gift entry feature even more efficient for us. When the check is read, Fundraiser automatically pulls up the donor and enters the check number, all I need to do is enter the amount and use the keyboard shortcut to save it. I don’t even need to touch the mouse. When entering a large batch of checks, having the ability to keep both hands on the keyboard does save a lot of time. It also adds a level of accuracy, for example if there are multiple ‘John Smiths’ in our database, it knows which John Smith record this gift should post to,” says Shawn.

Help during difficult fundraising times

“We have had to tighten up our budget and be very careful about watching where our money goes in the past year or two,” says Shawn. “Fundraiser has helped by allowing us to better steward our resources when it comes to interacting with our donors. Through precise segmentation of our mailing lists we are able to control who receives mailings, who wants to receive mailings, and determine which records in our database may no-longer be active.”

“The pledge projection features lets our leadership team easily look at the amount we can expect to come in on a monthly basis which helps with budgeting.

Learning curve

Given the many features in FundRaiser, it is reasonable to wonder how easy it is to learn and use FundRaiser. Shawn found it to be straightforward. “I had very little training when I started, and this was the first donor management program that I had ever used. I figured most of it out on my own and did that quite easily. Whenever I had a question, I’d send an email and FundRaiser Support was quick to help out.”

For people who want more help, FundRaiser also has a wide variety of learning options, including live webinars, online videos and articles, and on-site training. For more information on training, contact 800-880-2997.

Connect With Us

  800-880-3454 ext 3
  Email Us
  Request More Information
      8:30AM-5:30PM CST

Try FundRaiser Free for 30 Days

Are you ready to see what FundRaiser Software can do for you? Start your free trial today by choosing one of the options below.

Download a Free Trial Start an Online Evaluation Request a CD & Brochure Schedule a Tour

View a Comparison Chart of all three FundRaiser Products

Even when installed as an evaluation copy, all features are available, so you can start using FundRaiser right now. Use it like it's yours: import data, add gifts, print reports, call technical support for assistance or questions... we want you to feel 100% confident that Select is the right fit for your organization!

Try it now, and experience the FundRaiser Difference!

  •  Meta Peace Team

    Meta Peace Team

    Meta Peace Team moved to back to FundRaiser after experiencing multiple frustrations with Technical Support from another company. Read more to learn about the process and what they love about FundRaiser. Read More
  •  Ijams Nature Center

    Ijams Nature Center

    Your nonprofit can participate in #GivingTuesday, even if you don’t have much time. Take a page from Ijams Nature Center, who created a simple campaign that raised money and awareness for the nonprofit. Read More
  •  Word FM

    Word FM

    Complementing a traditional capital campaign, “Positive, Uplifting Word FM” is trying a new kind of fundraiser – inscribed bricks listeners personalize to include in a pathway the nonprofit plans to install at its new facility. The fundraiser is flowing smoothly thanks in part to the FundRaiser Donor Portal. Read More
  •  Figge Art Museum

    Figge Art Museum

    Figge Art Museum uses FundRaiser to communicate with donors in a dynamic way to move them up the giving ladder. “The goal is to be able to speak to every donor as an individual and based on their relationship with us." They rely on data to increase donations at every stage of event management. Read More
  • MaineShare logo


    MaineShare uses FundRaiser to track complex fund pools received through workplace giving. With the skillful use of codes and reports, MaineShare keeps their records accurate and their funding distributions to member groups on-target. Read More
  •  Life Radio Ministries

    Life Radio Ministries

    This case study tells how you can accomplish 'high touch' development with a large base of donors; and easily and quickly enter in large numbers of donations after moving to FundRaiser Pro from a more expensive and outdated software package. Read More
  • logo for Sacred Heart Radio

    Sacred Heart Radio

    “Generally once a person sets up a recurring donation, they will donate ongoing. Once they do that, they are more likely to stay with you ... we handle about 300 recurring donations. With the Donor Portal, that is all done automatically." explains Beverly Read More
  • Students at Bishop McDevitt HS

    Bishop McDevitt High School

    “The online capabilities give me access to the data everywhere. We use it it if we meet a donor while we're out of the office. Everything is mobile and you get used to that, so having access when you are out feels natural.” says Kate Read More
  • Irish Repertory Theatre

    Irish Repertory Theatre

    “FundRaiser has been a good choice for us. We got it with the Wintix box office software integration features, and we are better able to manage all of our data at both ends, donor and box office. Now we have more time to pitch to the patron..." Read More
  • Crosstalk Radio & TV

    CrossTalk TV & Radio

    “We learned a very important lesson: the best place to put our development energy was into letters thanking people for their contribution or purchase. We have built on that lesson, and have steadily increased our ability to respond... Read More
  • Can Do MS

    Can Do Multiple Sclerosis

    “We wanted to have a system that would feed online donations, event registrations and pledge-a-thon information directly into our fundraising system. We also do a lot of peer-to-peer fundraising,” explains Kim Goodrich Read More
  • Menaul School

    Menaul School

    "Now, we are seeing an increase every year in donations. The main way FundRaiser has helped is by tracking where the money is coming from. Then you know who to cultivate, and can focus your attention where it will benefit you the most." says Troy Read More
  • Lisner-Louise-Dickson-Hurt Home

    The Lisner-Louise-Dickson-Hurt Home

    Undertaking a “full-throttle” development program can have its dangers, especially when it involves implementing new software. Ward Orem, CEO, took some precautionary measures... Read More
  • United Way

    United Way of Moscow/Latah County

    Understanding donors is key to keeping donations steady. United Way is succeeding at holding their own because of two important factors: the first is their own skill and understanding of their community and its evolving needs, and the second is FundRaiser Select. Read More
  • Mariemont School Foundation

    The Mariemont School Foundation

    Until recently, Mariemont School Foundation kept their donation records on Excel spreadsheets and on paper. Encouraged to adopt donor management software by a new development director, they have quickly seen an increase in donations and members... Read More


    Like many public radio stations now, WBJC-FM uses premiums to encourage people to make donations. Also like many organizations, they are ambivalent about using them. The key for the station is to manage premiums carefully. Donations are crucial to their survival. "Public Radio stations are trying to... Read More
  • Kara Brinkman-BRING Recycling

    BRING Recycling

    When BRING Recycling began their capital campaign it was a big jump for them. Kara Brinkman, Administrative Assistant at BRING Recycling and a FundRaiser Select user, says "The capital campaign was a major change in mind set for our organization... Read More
  • Shawn Rames-WLMB


    WLMB-TV40 has been recognized for the excellence of its broadcasting with many awards. Visible in their programming is a deep understanding of their audience, and this is where FundRaiser Software comes in. Read More
  • Ignatian Lay Volunteer Corp

    Ignatian Lay Volunteer Corp

    The Ignatian Volunteer Corps was facing a donor data tragedy. Their data was in a custom program which was no longer updateable. “We couldn’t upgrade or get support, so we started looking for a new and improved... Read More
  • Buck Creek Players

    Buck Creek Players Community Theatre

    I recently started using FundRaiser. The program is very user friendly for someone like me who has just jumped into this head first," says Scott Robinson... Read More
  • Boys & Girls Club of Lawrence

    Boys & Girls Club of Lawrence

    When Erika Zimmerman was hired as director of development for the Boys & Girls Club of Lawrence, Kansas, her first responsibility was get the donor records into better shape. The Club had been using... Read More
  • Our Lady of the Holy Spirit

    Our Lady of the Holy Spirit

    Knowing the balance between incoming donations and outgoing expenses is vitally important at Our Lady of the Holy Spirit Center. Among the Center’s many activities this year, they have been hosting events and retreats for high schools students. Read More
  • Rockford Christian School

    Rockford Christian School

    Rockford Christian School runs a Serve-A-Thon each year. During the event, students collect pledges from family and friends. The pledges go towards the annual fund. "I think it will be easier to get pledges if we can just send people to the website. Read More

    US Labor Education in the Americas Project

    We send out four letters a year to repeat donors and an occasional letter to lapsed donors depending on time available,” says Rachel. The repeat mailings are worthwhile. “Twenty percent of our donors give more than once a year in response,” Read More
  • 1

Customer Portal Login Form

User Name:

If you are not sure about your Customer User Name, please call 800-543-4131 and we will be able to help you.

Or you have lost your password, Request Password