A Better World Through You

We believe that supporting our nonprofit customers through excellence in software and service is part of our contribution to a better world.

What's your story?

  • I have used FundRaiser in my work with a couple of different nonprofits, and I always come back to them because the software brings a great deal of organization and focus to our work. I also feel like I have a personal relationship with the folks at FundRaiser, which makes working with them a fun experience. Their prompt return of calls, attention to detail and willingness to work outside the box adds up to unparalleled customer service. – John Mok-Lamme, Karis, Inc
  • Before switching to FundRaiser, we used an online donor management system by another company. After losing connection to our data several times during a major campaign, we urgently needed a better system. Now we use FundRaiser, and the software meets our needs perfectly and allows us to be much more productive. We are very pleased with FundRaiser Software. --Calvin Bader, WJIE Christian Radio
  • "With more than 300 staff members, 10 locations and 4,000 clients served annually, development here calls for a high level of professional ability. FundRaiser tracks all aspects of campaign fundraising - from participants, to responses, to sponsorships... it is a very valuable tool!--Regina Sheehan, Greater Cincinnati Behavioral Health
  • For almost two decades, we've been using FundRaiser Software to help with our development efforts. The software is very user friendly; pretty much anyone can just sit down and easily figure out what needs to happen.--Amy Reidesel, Whatcom Humane Society
  • We receive a lot of in-kind donations for our store, and for our capital campaign; anything from discounted or free services, to materials needed for a particular project. In FundRaiser, we can easily send accurate, personalized thank-you letters for all types of donations. FundRaiser saves us a lot of time and works really well. --Kara Brinkman, BRING Recycling
  • The consultant we chose to help us implement new software was familiar with many donor management programs. We went through the programs together with a fine-tooth comb, and FundRaiser came out on top. For our purposes, the most complex programs were overkill. FundRaiser had the ability to get us started at an entry level and we could then upgrade as our needs increased. We haven't even come close to tapping half of the features that the software has to offer us.--Ward Orem, Lisner-Louise-Dickson-Hurt Home
  • We've been with FundRaiser Software for many years now and we're very happy with them. I've found all that I need in FundRaiser, PLUS a track record with me of years and years of the most stellar, responsive, accommodating customer service I've ever experienced. I've recommended FundRaiser to many colleagues and they, too, have found it more than meets their needs and enhances their fundraising efforts. --Ricci Levy, Woodhull Alliance for Sexual Freedom
  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7

Life Radio Ministries

Life Radio Ministries website

Life Radio MinistriesLife Radio Ministries needed to update their donor management software. “We were using something that had served us well enough over the years, but it was becoming extremely expensive to maintain, as well as being outdated. We decided to look for something that was more reasonably priced and which had stayed up with technology,” says Joe Emert, General Manager of Life Radio Ministries.
Life Radio Ministries operates a network of non-profit, non-commercial educational Christian radio stations. They use FundRaiser Professional.
A colleague knew about Joe’s search for software and picked up a packet of information at the National Religious Broadcaster’s convention (NRB ). He passed the information about FundRaiser Software along to Joe. “I was at same convention,” says Joe, “but I didn’t see the information.”

Joe looked over the packet and after thoroughly researching other options, settled on FundRaiser. He was looking for features that allow him to create a personal, ‘high touch’ connection with donors and FundRaiser had the tools he needed. “I am so happy that we found FundRaiser. After doing the research and looking at various companies, I am glad that we chose it,” he says.

Moving donor data from an old program into the new

Getting data out of an old program and into new software can be a major challenge. Getting data into FundRaiser went wonderfully according to Joe. “I’ve spent years working with data and doing donor management. I know how hard data migration can be. The FundRaiser staff did a fantastic job with my data migration.”

Giving communications a human touch

“The most important way FundRaiser has helped us be successful is just being able to give our communications a more human touch,” says Joe. “Donors share personal things in letters when they send donations. For instance they might say that they recently lost a loved one. I want to be able to use my software to respond to that person, to create ‘high touch’ communication, and even to become friend.”

Joe makes it part of his mission to interact with donors as people. He also knows that a good relationship to a donor can have a positive impact on giving. “I don’t just do things to help me get another donation and yet I know that if I meet the needs of a donor not just on the radio but also by responding appropriately to an inquiry or something that is said in a letter, that creates a better relationship. I want to be more than a Christian broadcaster. I also want to be someone who cares about the person who is writing this letter. They are people to me and I want them to know that,” says Joe.

Achieving ‘high touch’ donor management

Features that make segmentation easy have been particularly helpful to Joe in achieving high touch donor management. In FundRaiser, the feature that is most important for segmentation is called Groupings. “FundRaiser helps me to easily set up groups, and to create segments of our donors who have things in common. Then I can send out special letters or invitations based on their interests. That is so easy in the Grouping process.”

“By learning how to understand how grouping ‘thinks’, how I can pull my data together, I’ve been able to be in better touch with my donors based on categories they fit. It helps me be more personal with my donors. When you have as many donors as we have in the system, there are limits to what you can remember. FundRaiser helps me remember things about them, so that the relationship can still have a personal feeling to it,” says Joe.

“The secret is to properly code people according to their interests. As with any technology, it’s still garbage in, garbage out. We are learning to better code things so that we can pull things out properly,” advises Joe.

Making daily mail processing easy

“FundRaiser makes processing daily mail so easy, too,” says Joe. “When we answer mail, we can stay completely within FundRaiser. We don’t export out to Word. I know you can also export out to Word with FundRaiser, but it works for us to do the word processing within the program and eliminate that need to merge out to another program.

Adding a personal P.S. to letters

“As we work with the software, we also continue to learn that there are even more ways that FundRaiser can help us with ‘high touch’ communication,” says Joe. One way is through a feature that makes adding a personal note to a donor letter easy. “I love the fact that if the donor asks something in a letter or makes a comment, I can easily comment back. That way, they know that I have read the letter and am paying attention.”

He makes sure that he responds to specific comments in letters through a simple feature in the word processing portion of the program. This feature lets you record a note that will automatically merge into your donor thank you letter. “I can do this easily while entering gifts. I may be going through a batch of 100 donations where a few of them have included a personal comment or question. When I see that, I go into the Notes tab and enter in a ‘letter note’. That automatically merges in as a P.S. when I print out my thank you letters.”

Pledge tracking made easier

Life Radio Ministries processes a high volume pledges and Joe says FundRaiser helps greatly with pledge tracking. “When I enter a person’s donation, the software recognizes if the donor has an active pledge. I don’t have to look that up. If there is an active pledge, the donation entry defaults to pledge payment,” says Joe.

“We have an annual fund drive coming up Thursday at one of our network stations. A week and a half later, we’ll be doing another four day fund drive at another station. We’ll be entering hundreds, maybe thousands of pledges. Later, throughout the year, as people pay on their pledges, FundRaiser will automatically keep the pledge balance current. When people call and ask what is left on their pledges, we can tell them,” says Joe.

‘High Touch’ tech support at FundRaiser

‘I’ve gotten to know quite a few of the staff at FundRaiser. When I call support, and we are on the phone together, maybe waiting on a download or upload, we tend to chat. For instance, I know that the staff eats lasagna and pizza made with goat cheese.” Sherry in tech support makes the cheese herself. “I know that Larry Weaver in training works at another site. I worked closely with Joe Salrin while doing the data migration. I guess if two guys both have the same name, then they are just bound to get along well,” Joe Emert says with a smile in his voice.

“At NRB, I met Autumn and Josh, who run the company. It was fun meeting and talking there. I was able to ask some support questions and Josh was able to walk me through some things I was wondering about,” says Joe.

Joshua Shirley NRB
Joshua Shirley and Joe Emert
“I can sense that FundRaiser is a great team. That comes through. Usually when I call tech support someone personally answers by the second ring. That’s nice instead of talking to a machine and having to leave a message. We are happy that we found FundRaiser.”

Input into developing features for FundRaiser

“When I talked to Autumn and Josh at NRB, I also gave them some suggestions on the software. One of the things that I asked for was a highlight bar for the Master list of donors. That was implemented. Whatever name I am looking at now is highlighted across all data columns. That is great because it helps my eyes track along so I stay on the same line.,”

“I use the software pretty extensively. It was nice to see that FundRaiser knows that we end users are the first line of defense on making the software better. We certainly know what we need to work more easily. I understand I am using the software that has to work for many kinds of nonprofits, and that I won’t need everything in it. Still, it has the things we need, and for the most part it is perfect for our uses,” says Joe.


Tech Tip: Making your own "high-touch" connections using FundRaiser with GiftToolby Larry Weaver

Connect With Us

  800-880-3454 ext 3
  Email Us
  Request More Information
      8:30AM-5:30PM CST

Try FundRaiser Free for 30 Days

Are you ready to see what FundRaiser Software can do for you? Start your free trial today by choosing one of the options below.

Download a Free Trial Start an Online Evaluation Request a CD & Brochure Schedule a Tour

View a Comparison Chart of all three FundRaiser Products

Even when installed as an evaluation copy, all features are available, so you can start using FundRaiser right now. Use it like it's yours: import data, add gifts, print reports, call technical support for assistance or questions... we want you to feel 100% confident that Select is the right fit for your organization!

Try it now, and experience the FundRaiser Difference!

  •  Meta Peace Team

    Meta Peace Team

    Meta Peace Team moved to back to FundRaiser after experiencing multiple frustrations with Technical Support from another company. Read more to learn about the process and what they love about FundRaiser. Read More
  •  Ijams Nature Center

    Ijams Nature Center

    Your nonprofit can participate in #GivingTuesday, even if you don’t have much time. Take a page from Ijams Nature Center, who created a simple campaign that raised money and awareness for the nonprofit. Read More
  •  Word FM

    Word FM

    Complementing a traditional capital campaign, “Positive, Uplifting Word FM” is trying a new kind of fundraiser – inscribed bricks listeners personalize to include in a pathway the nonprofit plans to install at its new facility. The fundraiser is flowing smoothly thanks in part to the FundRaiser Donor Portal. Read More
  •  Figge Art Museum

    Figge Art Museum

    Figge Art Museum uses FundRaiser to communicate with donors in a dynamic way to move them up the giving ladder. “The goal is to be able to speak to every donor as an individual and based on their relationship with us." They rely on data to increase donations at every stage of event management. Read More
  • MaineShare logo


    MaineShare uses FundRaiser to track complex fund pools received through workplace giving. With the skillful use of codes and reports, MaineShare keeps their records accurate and their funding distributions to member groups on-target. Read More
  •  Life Radio Ministries

    Life Radio Ministries

    This case study tells how you can accomplish 'high touch' development with a large base of donors; and easily and quickly enter in large numbers of donations after moving to FundRaiser Pro from a more expensive and outdated software package. Read More
  • logo for Sacred Heart Radio

    Sacred Heart Radio

    “Generally once a person sets up a recurring donation, they will donate ongoing. Once they do that, they are more likely to stay with you ... we handle about 300 recurring donations. With the Donor Portal, that is all done automatically." explains Beverly Read More
  • Students at Bishop McDevitt HS

    Bishop McDevitt High School

    “The online capabilities give me access to the data everywhere. We use it it if we meet a donor while we're out of the office. Everything is mobile and you get used to that, so having access when you are out feels natural.” says Kate Read More
  • Irish Repertory Theatre

    Irish Repertory Theatre

    “FundRaiser has been a good choice for us. We got it with the Wintix box office software integration features, and we are better able to manage all of our data at both ends, donor and box office. Now we have more time to pitch to the patron..." Read More
  • Crosstalk Radio & TV

    CrossTalk TV & Radio

    “We learned a very important lesson: the best place to put our development energy was into letters thanking people for their contribution or purchase. We have built on that lesson, and have steadily increased our ability to respond... Read More
  • Can Do MS

    Can Do Multiple Sclerosis

    “We wanted to have a system that would feed online donations, event registrations and pledge-a-thon information directly into our fundraising system. We also do a lot of peer-to-peer fundraising,” explains Kim Goodrich Read More
  • Menaul School

    Menaul School

    "Now, we are seeing an increase every year in donations. The main way FundRaiser has helped is by tracking where the money is coming from. Then you know who to cultivate, and can focus your attention where it will benefit you the most." says Troy Read More
  • Lisner-Louise-Dickson-Hurt Home

    The Lisner-Louise-Dickson-Hurt Home

    Undertaking a “full-throttle” development program can have its dangers, especially when it involves implementing new software. Ward Orem, CEO, took some precautionary measures... Read More
  • United Way

    United Way of Moscow/Latah County

    Understanding donors is key to keeping donations steady. United Way is succeeding at holding their own because of two important factors: the first is their own skill and understanding of their community and its evolving needs, and the second is FundRaiser Select. Read More
  • Mariemont School Foundation

    The Mariemont School Foundation

    Until recently, Mariemont School Foundation kept their donation records on Excel spreadsheets and on paper. Encouraged to adopt donor management software by a new development director, they have quickly seen an increase in donations and members... Read More


    Like many public radio stations now, WBJC-FM uses premiums to encourage people to make donations. Also like many organizations, they are ambivalent about using them. The key for the station is to manage premiums carefully. Donations are crucial to their survival. "Public Radio stations are trying to... Read More
  • Kara Brinkman-BRING Recycling

    BRING Recycling

    When BRING Recycling began their capital campaign it was a big jump for them. Kara Brinkman, Administrative Assistant at BRING Recycling and a FundRaiser Select user, says "The capital campaign was a major change in mind set for our organization... Read More
  • Shawn Rames-WLMB


    WLMB-TV40 has been recognized for the excellence of its broadcasting with many awards. Visible in their programming is a deep understanding of their audience, and this is where FundRaiser Software comes in. Read More
  • Ignatian Lay Volunteer Corp

    Ignatian Lay Volunteer Corp

    The Ignatian Volunteer Corps was facing a donor data tragedy. Their data was in a custom program which was no longer updateable. “We couldn’t upgrade or get support, so we started looking for a new and improved... Read More
  • Buck Creek Players

    Buck Creek Players Community Theatre

    I recently started using FundRaiser. The program is very user friendly for someone like me who has just jumped into this head first," says Scott Robinson... Read More
  • Boys & Girls Club of Lawrence

    Boys & Girls Club of Lawrence

    When Erika Zimmerman was hired as director of development for the Boys & Girls Club of Lawrence, Kansas, her first responsibility was get the donor records into better shape. The Club had been using... Read More
  • Our Lady of the Holy Spirit

    Our Lady of the Holy Spirit

    Knowing the balance between incoming donations and outgoing expenses is vitally important at Our Lady of the Holy Spirit Center. Among the Center’s many activities this year, they have been hosting events and retreats for high schools students. Read More
  • Rockford Christian School

    Rockford Christian School

    Rockford Christian School runs a Serve-A-Thon each year. During the event, students collect pledges from family and friends. The pledges go towards the annual fund. "I think it will be easier to get pledges if we can just send people to the website. Read More

    US Labor Education in the Americas Project

    We send out four letters a year to repeat donors and an occasional letter to lapsed donors depending on time available,” says Rachel. The repeat mailings are worthwhile. “Twenty percent of our donors give more than once a year in response,” Read More
  • 1

Customer Portal Login Form


The customer portal is unavailable. If you need support please reach out to support@fundraisersoftware.com Thank you.


  User Name:

If you are not sure about your Customer User Name, please call 800-543-4131 and we will be able to help you.

Or you have lost your password, Request Password