FundRaiser Blog

The FundRaiser Software Blog is an excellent resource for nonprofit organizations looking to learn more about fundraising, donor management, membership management, and much more.

Looking Deeper Into the Donor Period Comparison Report

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The Donor Period Comparison Report (available on FundRaiser Select and Professional) provides a powerful way to receive an overview of your donors’ giving over several set time periods. From monthly to quarterly, semi-annually, or yearly, this report allows you to see a list of all your donors (or just a selection) and the totals of their giving for each period. In one glance you can chart trends, view donors who haven’t given and even see percentage and dollar amounts of the increase or decrease in giving.

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Volunteer Help With Data Metrics

Volunteer Help With Data Metrics

Dear Kim,

We work with refugees and immigrants, providing legal services, workshops and even sanctuary in some churches. I have been reading a lot about fundraising metrics recently and wonder how much time I should spend figuring out our retention rates and return on investment and that kind of thing? We have three paid staff: I am the development director and we have an executive director and a director of programming. We have about 100 volunteers and serve 2,500 people a year, and growing. We have about 1,000 individual donors as well as a number of faith-based organizations who are partners in a variety of ways. Sometimes we make money from workshops. We are all stretched thin but I want to run a good development program. What is the value of all this data?

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Moving Members Up The Giving Ladder

Moving Members Up The Giving Ladder

Moving donors up the giving ladder is one of the prime reasons to keep a donor database. Here are some tips for how to prepare to ask your members to move up the giving ladder.

Creating a Reality-Based Gift Chart

Compile an A to Z listing of all current donors and lapsed donors—no more than three years (excluding those whose reason for lapsing is known).

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Cultivating Your Donor Database Gives You Opportunities to Reach Out

Cultivating Your Donor Database Gives You Opportunities to Reach Out

Going back and cultivating your database will give you additional opportunities to reach out. Run periodic reports to find your lapsed donors, for example people who haven’t donated in the last 6 months. Use those reports for additional donor outreach.

Both the Donor and the Donation Report are good to use. For instance, you might want to usee

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How to figure Retention and Attrition Rate in FundRaiser

How to figure Retention and Attrition Rate in FundRaiser

In Kim Klein's article on stopping a subtle decline in donations, she mentions the importance knowing your donor retention and attrition rates. You can figure donor retention (how many you have kept) and atttrition (how many you lost) easily using Fundraiser. 

Both are calculated by taking all the donors you had in the previous calendar year and comparing which of those donors gave in the most current complete calendar year. In other words, which of the people who gave in 2014 also gave in 2015? Expressing that number as a percentage of loss gives you your attrition rate; expressed as a percentage of renewal gives you your retention rate.

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GivingTuesday correspondance prospects Congratulations appeal letters Donor Portal grants Personalizing banquet direct mail on site training importing csv passwords salutation texting donors relationship tracking repeat donors Constant Contact foundations customer portal budget arts role of nonprofits merge notes premiums publicity materials change of address updating Alternative Addresses motivation code donor slip major gift prospects animal rescue upgrade donor retention rate Task List building donor relationships GoFundMe project phoning donors End of Year Letters community arts nonprofits donor preferences product news donor relations donor retention mission driven membersip benefits online donations donor engagement capital campaign board members online donations pledges donor advised funds social media alumni personalizing letters membership benefits legacy giving password protection planned giving how to handle auction gifts user interface accounting software donation history giving history PayPal data conversion Resiliency mode code letter templates office volunteering nonprofit fundraising holiday letters gift notes field flash sales donor prospects upgrading donors Excel welcome packet thank you letters technical support grassroots campaign campaign raffle memorial giving email recurring gifts FundRaiser Basic donor attrition rate new leadership holiday giving correspondence Cloud backing up data add ons Facebook campaign advanced tab ticketsales donor loyalty Crowdfunding Campaign communications large donations FundRaiser Hosted targeted mailings reports National Change of Address SYBUNTS new version transparency increasing giving amounts how-to videos brick campaign training new features new donors look and feel #GivingTuesday Groupings understanding giving trends Volunteer module In-Kind gifts Network for Good New Year NCOA processing security development director operational costs features donor donor contact information lapsed donor gift acceptance policy major donors overview merge fields segmenting donors Snow Birds donor recognition Thank You ROI donor attrition spreadsheets entering auction gifts customer service tribute gifts data analysis announcements mailing Reporting to IRS auction Reminders holiday Company culture vacation FundRaiser Spark fundraising donor targeting ticket sales planning in honor of donations donor source donor profile support pictures small donations general event management corporate sponsors adding personal notes to letters fundraising letters updates annual campaign training tip disaster relief motivation word processor community supported gardens tax summary letters operating systems user spotlights endowment campaign custom page data entry membership programs tech tip Codes the Ask government grants community broadcasting monthly giving annual maintenance plan moves management solicitors campaign management Thanksgiving charity golf tournaments anonymous donors volunteers spare fields gift entry Tickles follow up case study new nonprofit giving levels LYBUNTS letter appeal happiness Importing Data Facebook

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