FundRaiser Blog

The FundRaiser Software Blog is an excellent resource for nonprofit organizations looking to learn more about fundraising, donor management, membership management, and much more.

Looking Deeper Into the Donor Period Comparison Report

chartgrap_20190205-192630_1

The Donor Period Comparison Report (available on FundRaiser Select and Professional) provides a powerful way to receive an overview of your donors’ giving over several set time periods. From monthly to quarterly, semi-annually, or yearly, this report allows you to see a list of all your donors (or just a selection) and the totals of their giving for each period. In one glance you can chart trends, view donors who haven’t given and even see percentage and dollar amounts of the increase or decrease in giving.

Continue reading
2002 Hits

Volunteer Help With Data Metrics

Volunteer Help With Data Metrics

Dear Kim,

We work with refugees and immigrants, providing legal services, workshops and even sanctuary in some churches. I have been reading a lot about fundraising metrics recently and wonder how much time I should spend figuring out our retention rates and return on investment and that kind of thing? We have three paid staff: I am the development director and we have an executive director and a director of programming. We have about 100 volunteers and serve 2,500 people a year, and growing. We have about 1,000 individual donors as well as a number of faith-based organizations who are partners in a variety of ways. Sometimes we make money from workshops. We are all stretched thin but I want to run a good development program. What is the value of all this data?

Continue reading
4106 Hits

Moving Members Up The Giving Ladder

Moving Members Up The Giving Ladder

Moving donors up the giving ladder is one of the prime reasons to keep a donor database. Here are some tips for how to prepare to ask your members to move up the giving ladder.

Creating a Reality-Based Gift Chart

Compile an A to Z listing of all current donors and lapsed donors—no more than three years (excluding those whose reason for lapsing is known).

Continue reading
12287 Hits

Cultivating Your Donor Database Gives You Opportunities to Reach Out

Cultivating Your Donor Database Gives You Opportunities to Reach Out

Going back and cultivating your database will give you additional opportunities to reach out. Run periodic reports to find your lapsed donors, for example people who haven’t donated in the last 6 months. Use those reports for additional donor outreach.

Both the Donor and the Donation Report are good to use. For instance, you might want to usee

Continue reading
4229 Hits

How to figure Retention and Attrition Rate in FundRaiser

How to figure Retention and Attrition Rate in FundRaiser

In Kim Klein's article on stopping a subtle decline in donations, she mentions the importance knowing your donor retention and attrition rates. You can figure donor retention (how many you have kept) and atttrition (how many you lost) easily using Fundraiser. 

Both are calculated by taking all the donors you had in the previous calendar year and comparing which of those donors gave in the most current complete calendar year. In other words, which of the people who gave in 2014 also gave in 2015? Expressing that number as a percentage of loss gives you your attrition rate; expressed as a percentage of renewal gives you your retention rate.

Continue reading
9570 Hits
Wait a minute, while we are rendering the calendar
on site training Crowdfunding Campaign Excel gift acceptance policy budget word processor importing csv Facebook donor recognition small donations campaign management FundRaiser Spark premiums raffle giving levels monthly giving donor preferences GoFundMe project features corporate sponsors Personalizing planned giving segmenting donors user interface Resiliency happiness mailing End of Year Letters membersip benefits brick campaign donor prospects letter pledges upgrading donors data analysis welcome packet how-to videos New Year lapsed donor memorial giving advanced tab large donations PayPal change of address updating major gift prospects overview Facebook campaign holiday giving spare fields relationship tracking gift notes field membership benefits nonprofit fundraising event management arts disaster relief new nonprofit data entry government grants LYBUNTS updates community broadcasting donor profile letter templates the Ask custom page moves management charity golf tournaments accounting software role of nonprofits GivingTuesday appeal #GivingTuesday add ons legacy giving alumni follow up donor loyalty passwords office Cloud transparency gift entry training tip Tickles community supported gardens new features how to handle auction gifts reports Codes support Volunteer module tax summary letters customer service In-Kind gifts new donors adding personal notes to letters Reporting to IRS NCOA processing Company culture holiday giving history capital campaign donor source new version Importing Data thank you letters building donor relationships technical support Thanksgiving donor attrition flash sales in honor of donations mode code correspondance appeal letters anonymous donors donor retention rate ticketsales social media donor engagement Groupings data conversion motivation code mission driven solicitors increasing giving amounts FundRaiser Basic donor slip donor attrition rate prospects planning personalizing letters campaign entering auction gifts new leadership product news donation history National Change of Address fundraising direct mail phoning donors targeted mailings fundraising letters publicity materials operational costs donor retention ROI development director Network for Good SYBUNTS Thank You password protection donor relations understanding giving trends board members animal rescue email motivation donor advised funds customer portal banquet texting donors membership programs foundations ticket sales merge fields volunteers grants repeat donors donor contact information upgrade Snow Birds FundRaiser Hosted training endowment campaign online donations general operating systems look and feel donor grassroots campaign Constant Contact salutation Alternative Addresses major donors pictures vacation merge notes announcements communications auction security Donor Portal annual campaign correspondence spreadsheets annual maintenance plan recurring gifts case study Reminders user spotlights tribute gifts tech tip volunteering Task List backing up data online donations donor targeting Congratulations holiday letters community arts nonprofits

Connect With Us

  800-880-3454 ext 3
  Email Us
  Request More Information
  Monday-Friday
      8:30AM-5:30PM CST

Customer Portal Login Form

User Name:
Password:

If you are not sure about your Customer User Name, please call 800-543-4131 and we will be able to help you.

Or you have lost your password, Request Password