FundRaiser Blog

The FundRaiser Software Blog is an excellent resource for nonprofit organizations looking to learn more about fundraising, donor management, membership management, and much more.

Looking Deeper Into the Donor Period Comparison Report

Mary Lenker
chartgrap_20190205-192630_1

The Donor Period Comparison Report (available on FundRaiser Select and Professional) provides a powerful way to receive an overview of your donors’ giving over several set time periods. From monthly to quarterly, semi-annually, or yearly, this report allows you to see a list of all your donors (or just a selection) and the totals of their giving for each period. In one glance you can chart trends, view donors who haven’t given and even see percentage and dollar amounts of the increase or decrease in giving.

Continue reading
Tags:
reports donation history donor loyalty donor retention rate donor targeting
Tweet
Trainers Blog
360 Hits

Volunteer Help With Data Metrics

Kim Klein
Volunteer Help With Data Metrics

Dear Kim,

We work with refugees and immigrants, providing legal services, workshops and even sanctuary in some churches. I have been reading a lot about fundraising metrics recently and wonder how much time I should spend figuring out our retention rates and return on investment and that kind of thing? We have three paid staff: I am the development director and we have an executive director and a director of programming. We have about 100 volunteers and serve 2,500 people a year, and growing. We have about 1,000 individual donors as well as a number of faith-based organizations who are partners in a variety of ways. Sometimes we make money from workshops. We are all stretched thin but I want to run a good development program. What is the value of all this data?

Continue reading
Tags:
data analysis ROI donor retention rate
Tweet
Non-Profit Fundraising Tips
2088 Hits

Moving Members Up The Giving Ladder

Tony Poderis
Moving Members Up The Giving Ladder

Moving donors up the giving ladder is one of the prime reasons to keep a donor database. Here are some tips for how to prepare to ask your members to move up the giving ladder.

Creating a Reality-Based Gift Chart

Compile an A to Z listing of all current donors and lapsed donors—no more than three years (excluding those whose reason for lapsing is known).

Continue reading
Tags:
increasing giving amounts donor retention rate LYBUNTS
Tweet
Non-Profit Fundraising Tips
7202 Hits

Cultivating Your Donor Database Gives You Opportunities to Reach Out

Mary Lenker
Cultivating Your Donor Database Gives You Opportunities to Reach Out

Going back and cultivating your database will give you additional opportunities to reach out. Run periodic reports to find your lapsed donors, for example people who haven’t donated in the last 6 months. Use those reports for additional donor outreach.

Both the Donor and the Donation Report are good to use. For instance, you might want to usee

Continue reading
Tags:
donor retention rate donor attrition reports
Tweet
Tech Blog
2529 Hits

How to figure Retention and Attrition Rate in FundRaiser

Sasha Daucus
How to figure Retention and Attrition Rate in FundRaiser

In Kim Klein's article on stopping a subtle decline in donations, she mentions the importance knowing your donor retention and attrition rates. You can figure donor retention (how many you have kept) and atttrition (how many you lost) easily using Fundraiser. 

Both are calculated by taking all the donors you had in the previous calendar year and comparing which of those donors gave in the most current complete calendar year. In other words, which of the people who gave in 2014 also gave in 2015? Expressing that number as a percentage of loss gives you your attrition rate; expressed as a percentage of renewal gives you your retention rate.

Continue reading
Tags:
donor retention rate donor attrition rate understanding giving trends
Tweet
Tech Blog
5184 Hits
Wait a minute, while we are rendering the calendar
banquet campaign management happiness Codes mailing prospects planning user interface monthly giving gift acceptance policy membership benefits Excel donor recognition donor advised funds Thank You office #GivingTuesday brick campaign motivation tax summary letters mode code word processor spreadsheets upgrade disaster relief ROI ticket sales major gift prospects Reporting to IRS NCOA processing premiums entering auction gifts auction Tickles Task List SYBUNTS upgrading donors data conversion alumni spare fields accounting software the Ask how to handle auction gifts updates grassroots campaign role of nonprofits major donors how-to videos advanced tab giving history Cloud direct mail security donor contact information community broadcasting donor slip charity golf tournaments transparency Thanksgiving Facebook campaign gift notes field donor attrition rate reports motivation code annual maintenance plan National Change of Address Crowdfunding Campaign general new donors recurring gifts publicity materials Importing Data announcements letter technical support board members vacation welcome packet planned giving GoFundMe project mission driven grants targeted mailings donor preferences government grants thank you letters event management customer service Alternative Addresses memorial giving Company culture tribute gifts new features membersip benefits volunteers Personalizing volunteering anonymous donors case study new version FundRaiser Hosted Facebook relationship tracking appeal lapsed donor legacy giving look and feel phoning donors Donor Portal flash sales Snow Birds change of address updating data analysis donor appeal letters In-Kind gifts operational costs tech tip End of Year Letters pictures data entry GivingTuesday nonprofit fundraising importing csv adding personal notes to letters Network for Good PayPal merge notes annual campaign donor loyalty salutation pledges correspondence user spotlights merge fields training tip Resiliency backing up data donor profile holiday giving understanding giving trends development director repeat donors overview donor retention rate segmenting donors support donation history letter templates Constant Contact arts New Year correspondance in honor of donations FundRaiser Spark budget campaign Volunteer module LYBUNTS texting donors custom page online donations donor source giving levels Reminders fundraising foundations membership programs holiday letters raffle follow up large donations building donor relationships community arts nonprofits new nonprofit customer portal features ticketsales animal rescue training fundraising letters online donations capital campaign gift entry new leadership on site training operating systems FundRaiser Basic endowment campaign product news personalizing letters increasing giving amounts community supported gardens password protection solicitors Congratulations small donations donor attrition add ons moves management communications corporate sponsors Groupings holiday donor targeting social media

Connect With Us

  800-880-3454 ext 3
  Email Us
  Request More Information
  Monday-Friday
      8:30AM-5:30PM CST

Customer Portal Login Form

User Name:
Password:

If you are not sure about your Customer User Name, please call 800-543-4131 and we will be able to help you.

Or you have lost your password, Request Password