FundRaiser Blog

The FundRaiser Software Blog is an excellent resource for nonprofit organizations looking to learn more about fundraising, donor management, membership management, and much more.

Looking Deeper Into the Donor Period Comparison Report

chartgrap_20190205-192630_1

The Donor Period Comparison Report (available on FundRaiser Select and Professional) provides a powerful way to receive an overview of your donors’ giving over several set time periods. From monthly to quarterly, semi-annually, or yearly, this report allows you to see a list of all your donors (or just a selection) and the totals of their giving for each period. In one glance you can chart trends, view donors who haven’t given and even see percentage and dollar amounts of the increase or decrease in giving.

Continue reading
151 Hits

Volunteer Help With Data Metrics

Volunteer Help With Data Metrics

Dear Kim,

We work with refugees and immigrants, providing legal services, workshops and even sanctuary in some churches. I have been reading a lot about fundraising metrics recently and wonder how much time I should spend figuring out our retention rates and return on investment and that kind of thing? We have three paid staff: I am the development director and we have an executive director and a director of programming. We have about 100 volunteers and serve 2,500 people a year, and growing. We have about 1,000 individual donors as well as a number of faith-based organizations who are partners in a variety of ways. Sometimes we make money from workshops. We are all stretched thin but I want to run a good development program. What is the value of all this data?

Continue reading
1636 Hits

Moving Members Up The Giving Ladder

Moving Members Up The Giving Ladder

Moving donors up the giving ladder is one of the prime reasons to keep a donor database. Here are some tips for how to prepare to ask your members to move up the giving ladder.

Creating a Reality-Based Gift Chart

Compile an A to Z listing of all current donors and lapsed donors—no more than three years (excluding those whose reason for lapsing is known).

Continue reading
6279 Hits

Cultivating Your Donor Database Gives You Opportunities to Reach Out

Cultivating Your Donor Database Gives You Opportunities to Reach Out

Going back and cultivating your database will give you additional opportunities to reach out. Run periodic reports to find your lapsed donors, for example people who haven’t donated in the last 6 months. Use those reports for additional donor outreach.

Both the Donor and the Donation Report are good to use. For instance, you might want to usee

Continue reading
2231 Hits

How to figure Retention and Attrition Rate in FundRaiser

How to figure Retention and Attrition Rate in FundRaiser

In Kim Klein's article on stopping a subtle decline in donations, she mentions the importance knowing your donor retention and attrition rates. You can figure donor retention (how many you have kept) and atttrition (how many you lost) easily using Fundraiser. 

Both are calculated by taking all the donors you had in the previous calendar year and comparing which of those donors gave in the most current complete calendar year. In other words, which of the people who gave in 2014 also gave in 2015? Expressing that number as a percentage of loss gives you your attrition rate; expressed as a percentage of renewal gives you your retention rate.

Continue reading
4350 Hits
Wait a minute, while we are rendering the calendar
Network for Good social media Facebook campaign new features updates raffle fundraising Snow Birds personalizing letters new donors targeted mailings happiness advanced tab campaign management membership benefits SYBUNTS the Ask announcements donor attrition rate increasing giving amounts vacation donation history #GivingTuesday Codes memorial giving recurring gifts monthly giving support membership programs alumni general new nonprofit transparency community arts nonprofits data conversion look and feel training tip foundations event management annual maintenance plan planned giving solicitors case study office charity golf tournaments phoning donors ticket sales volunteering donor profile welcome packet Company culture community broadcasting FundRaiser Spark donor grassroots campaign mission driven fundraising letters reports Crowdfunding Campaign board members volunteers entering auction gifts ticketsales tax summary letters giving levels pledges data analysis operating systems donor loyalty importing csv National Change of Address segmenting donors Reporting to IRS government grants brick campaign Resiliency texting donors premiums publicity materials upgrade NCOA processing Cloud role of nonprofits large donations budget New Year Reminders capital campaign how-to videos gift entry customer portal user interface upgrading donors gift acceptance policy adding personal notes to letters arts ROI tribute gifts direct mail In-Kind gifts donor advised funds merge fields technical support understanding giving trends Alternative Addresses major donors donor contact information small donations donor recognition online donations add ons auction pictures anonymous donors how to handle auction gifts animal rescue building donor relationships GoFundMe project overview correspondance online donations Constant Contact prospects Volunteer module change of address updating Task List Congratulations new leadership Donor Portal features disaster relief spreadsheets motivation customer service mode code accounting software correspondence corporate sponsors Groupings LYBUNTS product news donor attrition development director donor source word processor membersip benefits letter templates Thank You Tickles new version Excel donor preferences Personalizing giving history tech tip moves management backing up data custom page appeal letters communications major gift prospects Importing Data on site training in honor of donations thank you letters flash sales nonprofit fundraising lapsed donor Thanksgiving security community supported gardens operational costs donor retention rate FundRaiser Hosted End of Year Letters merge notes follow up donor targeting donor slip PayPal relationship tracking password protection annual campaign training user spotlights data entry grants motivation code GivingTuesday repeat donors legacy giving Facebook spare fields banquet gift notes field endowment campaign

Connect With Us

  800-880-3454 ext 3
  Email Us
  Request More Information
  Monday-Friday
      8:30AM-5:30PM CST

Customer Portal Login Form

User Name:
Password:

If you are not sure about your Customer User Name, please call 800-543-4131 and we will be able to help you.

Or you have lost your password, Request Password