FundRaiser Blog

The FundRaiser Software Blog is an excellent resource for nonprofit organizations looking to learn more about fundraising, donor management, membership management, and much more.

Looking Deeper Into the Donor Period Comparison Report

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The Donor Period Comparison Report (available on FundRaiser Select and Professional) provides a powerful way to receive an overview of your donors’ giving over several set time periods. From monthly to quarterly, semi-annually, or yearly, this report allows you to see a list of all your donors (or just a selection) and the totals of their giving for each period. In one glance you can chart trends, view donors who haven’t given and even see percentage and dollar amounts of the increase or decrease in giving.

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Volunteer Help With Data Metrics

Volunteer Help With Data Metrics

Dear Kim,

We work with refugees and immigrants, providing legal services, workshops and even sanctuary in some churches. I have been reading a lot about fundraising metrics recently and wonder how much time I should spend figuring out our retention rates and return on investment and that kind of thing? We have three paid staff: I am the development director and we have an executive director and a director of programming. We have about 100 volunteers and serve 2,500 people a year, and growing. We have about 1,000 individual donors as well as a number of faith-based organizations who are partners in a variety of ways. Sometimes we make money from workshops. We are all stretched thin but I want to run a good development program. What is the value of all this data?

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Moving Members Up The Giving Ladder

Moving Members Up The Giving Ladder

Moving donors up the giving ladder is one of the prime reasons to keep a donor database. Here are some tips for how to prepare to ask your members to move up the giving ladder.

Creating a Reality-Based Gift Chart

Compile an A to Z listing of all current donors and lapsed donors—no more than three years (excluding those whose reason for lapsing is known).

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Cultivating Your Donor Database Gives You Opportunities to Reach Out

Cultivating Your Donor Database Gives You Opportunities to Reach Out

Going back and cultivating your database will give you additional opportunities to reach out. Run periodic reports to find your lapsed donors, for example people who haven’t donated in the last 6 months. Use those reports for additional donor outreach.

Both the Donor and the Donation Report are good to use. For instance, you might want to usee

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How to figure Retention and Attrition Rate in FundRaiser

How to figure Retention and Attrition Rate in FundRaiser

In Kim Klein's article on stopping a subtle decline in donations, she mentions the importance knowing your donor retention and attrition rates. You can figure donor retention (how many you have kept) and atttrition (how many you lost) easily using Fundraiser. 

Both are calculated by taking all the donors you had in the previous calendar year and comparing which of those donors gave in the most current complete calendar year. In other words, which of the people who gave in 2014 also gave in 2015? Expressing that number as a percentage of loss gives you your attrition rate; expressed as a percentage of renewal gives you your retention rate.

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new donors personalizing letters merge notes technical support recurring gifts user spotlights user interface lapsed donor community arts nonprofits change of address updating correspondence security upgrade repeat donors online donations features Cloud foundations new features general customer service Facebook phoning donors donor retention rate donor slip PayPal Facebook campaign giving levels Importing Data donor preferences arts follow up Reporting to IRS Personalizing development director donor Thank You volunteers happiness salutation importing csv online donations announcements volunteering solicitors donor contact information small donations letter templates Thanksgiving raffle Codes how-to videos spare fields Donor Portal transparency ROI Volunteer module reports tribute gifts Snow Birds vacation customer portal Constant Contact backing up data community supported gardens mission driven alumni board members donor profile training In-Kind gifts word processor case study operating systems New Year Network for Good donation history planned giving fundraising letters tax summary letters FundRaiser Hosted charity golf tournaments pledges Tickles auction in honor of donations Congratulations data conversion direct mail disaster relief Excel endowment campaign texting donors budget social media major gift prospects FundRaiser Basic data analysis community broadcasting donor advised funds segmenting donors large donations government grants new version Task List ticket sales event management understanding giving trends banquet custom page increasing giving amounts corporate sponsors grants SYBUNTS Alternative Addresses office #GivingTuesday End of Year Letters GoFundMe project membership benefits premiums ticketsales the Ask donor attrition rate correspondance donor attrition major donors motivation adding personal notes to letters tech tip communications giving history data entry role of nonprofits membersip benefits mode code annual maintenance plan brick campaign new nonprofit updates product news LYBUNTS anonymous donors capital campaign motivation code add ons targeted mailings support animal rescue NCOA processing flash sales Resiliency Reminders fundraising gift entry Groupings memorial giving look and feel overview upgrading donors gift notes field National Change of Address advanced tab campaign management welcome packet donor loyalty nonprofit fundraising Crowdfunding Campaign appeal letters spreadsheets merge fields thank you letters pictures donor targeting prospects gift acceptance policy entering auction gifts new leadership Company culture planning moves management monthly giving FundRaiser Spark donor recognition operational costs relationship tracking grassroots campaign donor source publicity materials membership programs annual campaign on site training legacy giving password protection training tip GivingTuesday accounting software how to handle auction gifts building donor relationships

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