FundRaiser Blog

The FundRaiser Software Blog is an excellent resource for nonprofit organizations looking to learn more about fundraising, donor management, membership management, and much more.

Looking Deeper Into the Donor Period Comparison Report

Mary Lenker
chartgrap_20190205-192630_1

The Donor Period Comparison Report (available on FundRaiser Select and Professional) provides a powerful way to receive an overview of your donors’ giving over several set time periods. From monthly to quarterly, semi-annually, or yearly, this report allows you to see a list of all your donors (or just a selection) and the totals of their giving for each period. In one glance you can chart trends, view donors who haven’t given and even see percentage and dollar amounts of the increase or decrease in giving.

Continue reading
Tags:
reports donation history donor loyalty donor retention rate donor targeting
Tweet
Trainers Blog
3960 Hits

Volunteer Help With Data Metrics

Kim Klein
Volunteer Help With Data Metrics

Dear Kim,

We work with refugees and immigrants, providing legal services, workshops and even sanctuary in some churches. I have been reading a lot about fundraising metrics recently and wonder how much time I should spend figuring out our retention rates and return on investment and that kind of thing? We have three paid staff: I am the development director and we have an executive director and a director of programming. We have about 100 volunteers and serve 2,500 people a year, and growing. We have about 1,000 individual donors as well as a number of faith-based organizations who are partners in a variety of ways. Sometimes we make money from workshops. We are all stretched thin but I want to run a good development program. What is the value of all this data?

Continue reading
Tags:
data analysis ROI donor retention rate
Tweet
Non-Profit Fundraising Tips
6258 Hits

Moving Members Up The Giving Ladder

Tony Poderis
Moving Members Up The Giving Ladder

Moving donors up the giving ladder is one of the prime reasons to keep a donor database. Here are some tips for how to prepare to ask your members to move up the giving ladder.

Creating a Reality-Based Gift Chart

Compile an A to Z listing of all current donors and lapsed donors—no more than three years (excluding those whose reason for lapsing is known).

Continue reading
Tags:
increasing giving amounts donor retention rate LYBUNTS
Tweet
Non-Profit Fundraising Tips
15238 Hits

Cultivating Your Donor Database Gives You Opportunities to Reach Out

Mary Lenker
Cultivating Your Donor Database Gives You Opportunities to Reach Out

Going back and cultivating your database will give you additional opportunities to reach out. Run periodic reports to find your lapsed donors, for example people who haven’t donated in the last 6 months. Use those reports for additional donor outreach.

Both the Donor and the Donation Report are good to use. For instance, you might want to usee

Continue reading
Tags:
donor retention rate donor attrition reports
Tweet
Tech Blog
5983 Hits

How to figure Retention and Attrition Rate in FundRaiser

Sasha Daucus
How to figure Retention and Attrition Rate in FundRaiser

In Kim Klein's article on stopping a subtle decline in donations, she mentions the importance knowing your donor retention and attrition rates. You can figure donor retention (how many you have kept) and atttrition (how many you lost) easily using Fundraiser. 

Both are calculated by taking all the donors you had in the previous calendar year and comparing which of those donors gave in the most current complete calendar year. In other words, which of the people who gave in 2014 also gave in 2015? Expressing that number as a percentage of loss gives you your attrition rate; expressed as a percentage of renewal gives you your retention rate.

Continue reading
Tags:
donor retention rate donor attrition rate understanding giving trends
Tweet
Tech Blog
11995 Hits
Wait a minute, while we are rendering the calendar
user interface donor attrition volunteering backing up data importing csv Reminders animal rescue Groupings foundations tech tip data entry passwords customer service new leadership phoning donors advanced tab holiday letters adding personal notes to letters security GoFundMe project corporate sponsors Crowdfunding Campaign change of address updating tax summary letters happiness New Year annual campaign planned giving anonymous donors publicity materials Donor Portal upgrading donors correspondance donor retention fundraising online donations office ROI support donor updates charity golf tournaments in honor of donations Codes look and feel End of Year Letters giving levels data conversion donor targeting add ons gift acceptance policy annual maintenance plan case study new version lapsed donor motivation code letter legacy giving NCOA processing auction donor recognition pledges salutation Alternative Addresses Importing Data product news gift entry raffle donor prospects gift notes field the Ask how to handle auction gifts membership benefits grassroots campaign holiday giving texting donors FundRaiser Spark Company culture Personalizing donor advised funds thank you letters operational costs Thanksgiving community broadcasting small donations social media training tip ticketsales capital campaign Resiliency premiums appeal merge fields donor slip correspondence transparency Cloud giving history ticket sales solicitors Task List banquet In-Kind gifts how-to videos donor profile nonprofit fundraising password protection volunteers mode code Excel accounting software reports online donations planning direct mail role of nonprofits monthly giving tribute gifts arts understanding giving trends motivation donor preferences development director custom page campaign management major gift prospects donor loyalty entering auction gifts email donor retention rate welcome packet spare fields increasing giving amounts vacation FundRaiser Basic budget features PayPal spreadsheets government grants flash sales membership programs general mailing holiday donor contact information customer portal disaster relief large donations Facebook campaign relationship tracking memorial giving FundRaiser Hosted Thank You moves management technical support repeat donors donor source National Change of Address #GivingTuesday building donor relationships new donors major donors board members prospects merge notes user spotlights fundraising letters event management new nonprofit overview brick campaign community supported gardens GivingTuesday Congratulations LYBUNTS recurring gifts donor engagement targeted mailings pictures communications Reporting to IRS donor attrition rate Volunteer module personalizing letters training operating systems alumni Constant Contact segmenting donors campaign grants data analysis endowment campaign Tickles Network for Good SYBUNTS appeal letters mission driven Facebook membersip benefits upgrade announcements word processor letter templates on site training follow up donation history community arts nonprofits Snow Birds new features donor relations

Connect With Us

  800-880-3454 ext 3
  Email Us
  Request More Information
  Monday-Friday
      8:30AM-5:30PM CST

Customer Portal Login Form

   

The customer portal is unavailable. If you need support please reach out to support@fundraisersoftware.com Thank you.

 
  User Name:
  Password:

If you are not sure about your Customer User Name, please call 800-543-4131 and we will be able to help you.

Or you have lost your password, Request Password