FundRaiser Blog

The FundRaiser Software Blog is an excellent resource for nonprofit organizations looking to learn more about fundraising, donor management, membership management, and much more.

Looking Deeper Into the Donor Period Comparison Report

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The Donor Period Comparison Report (available on FundRaiser Select and Professional) provides a powerful way to receive an overview of your donors’ giving over several set time periods. From monthly to quarterly, semi-annually, or yearly, this report allows you to see a list of all your donors (or just a selection) and the totals of their giving for each period. In one glance you can chart trends, view donors who haven’t given and even see percentage and dollar amounts of the increase or decrease in giving.

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Volunteer Help With Data Metrics

Volunteer Help With Data Metrics

Dear Kim,

We work with refugees and immigrants, providing legal services, workshops and even sanctuary in some churches. I have been reading a lot about fundraising metrics recently and wonder how much time I should spend figuring out our retention rates and return on investment and that kind of thing? We have three paid staff: I am the development director and we have an executive director and a director of programming. We have about 100 volunteers and serve 2,500 people a year, and growing. We have about 1,000 individual donors as well as a number of faith-based organizations who are partners in a variety of ways. Sometimes we make money from workshops. We are all stretched thin but I want to run a good development program. What is the value of all this data?

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Moving Members Up The Giving Ladder

Moving Members Up The Giving Ladder

Moving donors up the giving ladder is one of the prime reasons to keep a donor database. Here are some tips for how to prepare to ask your members to move up the giving ladder.

Creating a Reality-Based Gift Chart

Compile an A to Z listing of all current donors and lapsed donors—no more than three years (excluding those whose reason for lapsing is known).

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Cultivating Your Donor Database Gives You Opportunities to Reach Out

Cultivating Your Donor Database Gives You Opportunities to Reach Out

Going back and cultivating your database will give you additional opportunities to reach out. Run periodic reports to find your lapsed donors, for example people who haven’t donated in the last 6 months. Use those reports for additional donor outreach.

Both the Donor and the Donation Report are good to use. For instance, you might want to usee

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How to figure Retention and Attrition Rate in FundRaiser

How to figure Retention and Attrition Rate in FundRaiser

In Kim Klein's article on stopping a subtle decline in donations, she mentions the importance knowing your donor retention and attrition rates. You can figure donor retention (how many you have kept) and atttrition (how many you lost) easily using Fundraiser. 

Both are calculated by taking all the donors you had in the previous calendar year and comparing which of those donors gave in the most current complete calendar year. In other words, which of the people who gave in 2014 also gave in 2015? Expressing that number as a percentage of loss gives you your attrition rate; expressed as a percentage of renewal gives you your retention rate.

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publicity materials fundraising security donor loyalty alumni Snow Birds fundraising letters online donations mailing Facebook campaign GivingTuesday campaign donor source endowment campaign new nonprofit NCOA processing auction mission driven direct mail Tickles the Ask importing csv segmenting donors tribute gifts Groupings donor retention donor targeting donor advised funds FundRaiser Basic legacy giving email look and feel giving levels donor slip transparency Personalizing operational costs updates SYBUNTS #GivingTuesday lapsed donor gift notes field budget brick campaign Thanksgiving flash sales donor preferences donor relations Alternative Addresses premiums how-to videos memorial giving customer service gift entry annual campaign pledges data entry membership programs holiday giving community supported gardens custom page social media Excel announcements donor recognition development director New Year advanced tab role of nonprofits Importing Data LYBUNTS appeal thank you letters office personalizing letters increasing giving amounts word processor grants ticket sales correspondance board members texting donors motivation online donations Constant Contact End of Year Letters general correspondence giving history tax summary letters case study product news how to handle auction gifts government grants customer portal corporate sponsors donor contact information In-Kind gifts accounting software reports campaign management Congratulations technical support relationship tracking user interface adding personal notes to letters PayPal anonymous donors training tip community broadcasting communications in honor of donations holiday letters merge fields banquet donor prospects arts event management entering auction gifts training mode code Thank You change of address updating appeal letters community arts nonprofits targeted mailings overview small donations major gift prospects planned giving planning letter Crowdfunding Campaign Resiliency new features spreadsheets upgrading donors add ons salutation solicitors Cloud donation history upgrade foundations monthly giving letter templates tech tip Reporting to IRS donor retention rate Company culture donor attrition Volunteer module donor attrition rate volunteering new donors capital campaign ticketsales animal rescue building donor relationships vacation ROI data conversion donor engagement membership benefits annual maintenance plan Task List grassroots campaign National Change of Address operating systems gift acceptance policy passwords membersip benefits repeat donors FundRaiser Hosted data analysis donor profile moves management happiness on site training holiday large donations FundRaiser Spark recurring gifts Donor Portal pictures Reminders Codes backing up data donor raffle understanding giving trends welcome packet password protection Network for Good Facebook support phoning donors nonprofit fundraising GoFundMe project new version merge notes user spotlights new leadership charity golf tournaments prospects follow up motivation code features volunteers major donors disaster relief spare fields

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