FundRaiser Blog

The FundRaiser Software Blog is an excellent resource for nonprofit organizations looking to learn more about fundraising, donor management, membership management, and much more.

Looking Deeper Into the Donor Period Comparison Report

chartgrap_20190205-192630_1

The Donor Period Comparison Report (available on FundRaiser Select and Professional) provides a powerful way to receive an overview of your donors’ giving over several set time periods. From monthly to quarterly, semi-annually, or yearly, this report allows you to see a list of all your donors (or just a selection) and the totals of their giving for each period. In one glance you can chart trends, view donors who haven’t given and even see percentage and dollar amounts of the increase or decrease in giving.

Continue reading
1153 Hits

Volunteer Help With Data Metrics

Volunteer Help With Data Metrics

Dear Kim,

We work with refugees and immigrants, providing legal services, workshops and even sanctuary in some churches. I have been reading a lot about fundraising metrics recently and wonder how much time I should spend figuring out our retention rates and return on investment and that kind of thing? We have three paid staff: I am the development director and we have an executive director and a director of programming. We have about 100 volunteers and serve 2,500 people a year, and growing. We have about 1,000 individual donors as well as a number of faith-based organizations who are partners in a variety of ways. Sometimes we make money from workshops. We are all stretched thin but I want to run a good development program. What is the value of all this data?

Continue reading
3022 Hits

Moving Members Up The Giving Ladder

Moving Members Up The Giving Ladder

Moving donors up the giving ladder is one of the prime reasons to keep a donor database. Here are some tips for how to prepare to ask your members to move up the giving ladder.

Creating a Reality-Based Gift Chart

Compile an A to Z listing of all current donors and lapsed donors—no more than three years (excluding those whose reason for lapsing is known).

Continue reading
9213 Hits

Cultivating Your Donor Database Gives You Opportunities to Reach Out

Cultivating Your Donor Database Gives You Opportunities to Reach Out

Going back and cultivating your database will give you additional opportunities to reach out. Run periodic reports to find your lapsed donors, for example people who haven’t donated in the last 6 months. Use those reports for additional donor outreach.

Both the Donor and the Donation Report are good to use. For instance, you might want to usee

Continue reading
3367 Hits

How to figure Retention and Attrition Rate in FundRaiser

How to figure Retention and Attrition Rate in FundRaiser

In Kim Klein's article on stopping a subtle decline in donations, she mentions the importance knowing your donor retention and attrition rates. You can figure donor retention (how many you have kept) and atttrition (how many you lost) easily using Fundraiser. 

Both are calculated by taking all the donors you had in the previous calendar year and comparing which of those donors gave in the most current complete calendar year. In other words, which of the people who gave in 2014 also gave in 2015? Expressing that number as a percentage of loss gives you your attrition rate; expressed as a percentage of renewal gives you your retention rate.

Continue reading
7563 Hits
Wait a minute, while we are rendering the calendar
monthly giving community arts nonprofits reports alumni auction Reporting to IRS advanced tab operating systems new nonprofit change of address updating recurring gifts large donations fundraising mission driven training tip correspondance budget personalizing letters mailing Alternative Addresses office gift acceptance policy event management raffle new donors in honor of donations #GivingTuesday FundRaiser Hosted word processor data entry Resiliency capital campaign vacation donor retention rate understanding giving trends Company culture FundRaiser Spark donor advised funds foundations moves management ticketsales email tech tip grassroots campaign Network for Good solicitors animal rescue publicity materials campaign premiums tax summary letters lapsed donor development director donor targeting spare fields In-Kind gifts merge notes GoFundMe project online donations planning letter Reminders upgrading donors Volunteer module donor source donor attrition rate the Ask annual campaign donor contact information Codes communications arts data conversion Thank You membersip benefits Excel overview charity golf tournaments campaign management announcements case study salutation corporate sponsors happiness customer service volunteers Groupings product news giving history training flash sales gift entry Personalizing user interface LYBUNTS gift notes field security banquet increasing giving amounts new leadership Congratulations Importing Data donor upgrade donor profile holiday letters Snow Birds Donor Portal motivation code follow up holiday backing up data donor prospects adding personal notes to letters End of Year Letters how to handle auction gifts look and feel donor retention giving levels technical support merge fields Facebook SYBUNTS role of nonprofits planned giving data analysis direct mail donor loyalty endowment campaign pictures donor recognition social media anonymous donors major gift prospects membership benefits phoning donors Task List volunteering repeat donors building donor relationships add ons user spotlights correspondence appeal letters memorial giving legacy giving features grants how-to videos donor attrition thank you letters prospects donation history donor preferences pledges government grants donor engagement Facebook campaign online donations New Year on site training GivingTuesday texting donors Crowdfunding Campaign segmenting donors disaster relief nonprofit fundraising community broadcasting transparency Tickles small donations operational costs PayPal new version Cloud donor slip support motivation spreadsheets membership programs general updates brick campaign annual maintenance plan customer portal board members letter templates relationship tracking custom page tribute gifts FundRaiser Basic entering auction gifts mode code importing csv National Change of Address new features welcome packet NCOA processing major donors targeted mailings accounting software Constant Contact appeal ROI password protection holiday giving donor relations passwords ticket sales fundraising letters community supported gardens Thanksgiving

Connect With Us

  800-880-3454 ext 3
  Email Us
  Request More Information
  Monday-Friday
      8:30AM-5:30PM CST

Customer Portal Login Form

User Name:
Password:

If you are not sure about your Customer User Name, please call 800-543-4131 and we will be able to help you.

Or you have lost your password, Request Password