FundRaiser Blog

The FundRaiser Software Blog is an excellent resource for nonprofit organizations looking to learn more about fundraising, donor management, membership management, and much more.

Looking Deeper Into the Donor Period Comparison Report

Mary Lenker
chartgrap_20190205-192630_1

The Donor Period Comparison Report (available on FundRaiser Select and Professional) provides a powerful way to receive an overview of your donors’ giving over several set time periods. From monthly to quarterly, semi-annually, or yearly, this report allows you to see a list of all your donors (or just a selection) and the totals of their giving for each period. In one glance you can chart trends, view donors who haven’t given and even see percentage and dollar amounts of the increase or decrease in giving.

Continue reading
Tags:
reports donation history donor loyalty donor retention rate donor targeting
Tweet
Trainers Blog
289 Hits

Volunteer Help With Data Metrics

Kim Klein
Volunteer Help With Data Metrics

Dear Kim,

We work with refugees and immigrants, providing legal services, workshops and even sanctuary in some churches. I have been reading a lot about fundraising metrics recently and wonder how much time I should spend figuring out our retention rates and return on investment and that kind of thing? We have three paid staff: I am the development director and we have an executive director and a director of programming. We have about 100 volunteers and serve 2,500 people a year, and growing. We have about 1,000 individual donors as well as a number of faith-based organizations who are partners in a variety of ways. Sometimes we make money from workshops. We are all stretched thin but I want to run a good development program. What is the value of all this data?

Continue reading
Tags:
data analysis ROI donor retention rate
Tweet
Non-Profit Fundraising Tips
1991 Hits

Moving Members Up The Giving Ladder

Tony Poderis
Moving Members Up The Giving Ladder

Moving donors up the giving ladder is one of the prime reasons to keep a donor database. Here are some tips for how to prepare to ask your members to move up the giving ladder.

Creating a Reality-Based Gift Chart

Compile an A to Z listing of all current donors and lapsed donors—no more than three years (excluding those whose reason for lapsing is known).

Continue reading
Tags:
increasing giving amounts donor retention rate LYBUNTS
Tweet
Non-Profit Fundraising Tips
7078 Hits

Cultivating Your Donor Database Gives You Opportunities to Reach Out

Mary Lenker
Cultivating Your Donor Database Gives You Opportunities to Reach Out

Going back and cultivating your database will give you additional opportunities to reach out. Run periodic reports to find your lapsed donors, for example people who haven’t donated in the last 6 months. Use those reports for additional donor outreach.

Both the Donor and the Donation Report are good to use. For instance, you might want to usee

Continue reading
Tags:
donor retention rate donor attrition reports
Tweet
Tech Blog
2455 Hits

How to figure Retention and Attrition Rate in FundRaiser

Sasha Daucus
How to figure Retention and Attrition Rate in FundRaiser

In Kim Klein's article on stopping a subtle decline in donations, she mentions the importance knowing your donor retention and attrition rates. You can figure donor retention (how many you have kept) and atttrition (how many you lost) easily using Fundraiser. 

Both are calculated by taking all the donors you had in the previous calendar year and comparing which of those donors gave in the most current complete calendar year. In other words, which of the people who gave in 2014 also gave in 2015? Expressing that number as a percentage of loss gives you your attrition rate; expressed as a percentage of renewal gives you your retention rate.

Continue reading
Tags:
donor retention rate donor attrition rate understanding giving trends
Tweet
Tech Blog
5021 Hits
Wait a minute, while we are rendering the calendar
grants membersip benefits community supported gardens adding personal notes to letters phoning donors foundations campaign management relationship tracking donor recognition board members GivingTuesday segmenting donors monthly giving vacation fundraising letters support technical support personalizing letters endowment campaign alumni Constant Contact fundraising Importing Data donor source #GivingTuesday Groupings major donors motivation Reminders membership programs Thank You new version giving history how to handle auction gifts donation history small donations SYBUNTS brick campaign annual maintenance plan operational costs Facebook campaign Personalizing solicitors holiday letters tax summary letters major gift prospects training tip Tickles motivation code raffle operating systems donor advised funds Congratulations Cloud correspondence spare fields campaign features annual campaign training Thanksgiving planning new features legacy giving large donations ticketsales Excel texting donors National Change of Address Resiliency follow up salutation Alternative Addresses increasing giving amounts memorial giving GoFundMe project donor preferences add ons grassroots campaign security corporate sponsors FundRaiser Hosted upgrading donors event management online donations announcements merge notes arts repeat donors moves management general ROI in honor of donations role of nonprofits online donations data conversion social media recurring gifts overview welcome packet charity golf tournaments flash sales nonprofit fundraising pledges prospects appeal letters new donors PayPal understanding giving trends spreadsheets FundRaiser Basic product news volunteers letter data entry donor targeting password protection membership benefits holiday capital campaign merge fields lapsed donor backing up data building donor relationships entering auction gifts ticket sales mode code anonymous donors user spotlights donor letter templates appeal thank you letters customer portal Donor Portal Snow Birds Facebook gift entry communications correspondance importing csv mission driven data analysis pictures premiums Company culture Task List user interface donor profile tech tip new leadership holiday giving community arts nonprofits on site training Volunteer module banquet publicity materials In-Kind gifts gift acceptance policy Codes disaster relief community broadcasting animal rescue budget advanced tab change of address updating donor loyalty Crowdfunding Campaign custom page FundRaiser Spark look and feel End of Year Letters New Year customer service accounting software new nonprofit direct mail LYBUNTS transparency auction reports word processor volunteering giving levels tribute gifts mailing government grants donor slip donor contact information donor retention rate development director how-to videos gift notes field Reporting to IRS planned giving donor attrition Network for Good the Ask NCOA processing happiness donor attrition rate office updates targeted mailings case study upgrade

Connect With Us

  800-880-3454 ext 3
  Email Us
  Request More Information
  Monday-Friday
      8:30AM-5:30PM CST

Customer Portal Login Form

User Name:
Password:

If you are not sure about your Customer User Name, please call 800-543-4131 and we will be able to help you.

Or you have lost your password, Request Password