FundRaiser Blog

The FundRaiser Software Blog is an excellent resource for nonprofit organizations looking to learn more about fundraising, donor management, membership management, and much more.

The Season for Thanks - a note from our CEO

As the weather turns cooler and the leaves begin to drop, I always try to take some time off from the constant stream of news and information that is constantly coming at me, and spend some time reflecting on the things that I'm truly thankful for. Sometimes, especially given the current state of affairs this season, this can feel a lot like... exercise. What if I miss something? What if everything changes when I'm not paying attention? What if, what if, what if?

Fortunately (or maybe unfortunately), this has never actually happened. Indeed, the world always continues to spin, news always continues to happen, and nothing major seems to change overnight. Apparently, my inattention to the news has zero effect on the bigger picture, what a relief! With that in mind, I chose to dedicate my mental energy in November and December to gratitude. The first week was mostly a detox; it is surprisingly difficult to avoid clicking those juicy headlines, or opening my News app for a quick update! After the first week, things began to normalize and I could focus more on my actual intention of feeling grateful. I decided to make a list of a few the things that I'm most thankful for to share with the world (the FundRaiser blog reading world, that is). Without further ado, here's a very partial list in no particular order of the things I am grateful for every single day.

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The Pros and Cons of Engaging Volunteers in Fundraising

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Dear Kim,

For years I have been told that board members and volunteers need to be trained and enlisted in reaching out, meeting with donors, thanking them and asking for support. I work somewhere that has prioritized that. But all of that comes with the cost of a lot of staff time. Some volunteers aren’t very good at it with training. What’s the downside of just having staff do that work?

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Can FundRaiser Track Volunteers?

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Many organizations separate volunteer management from donor management, which means that often two separate systems are involved. Volunteer Coordinators often rely on spreadsheets or personalized databases to track who is actively volunteering, when they work, scheduling, and even tracking availability, skills, or work preferences. Grouping these volunteers into teams or crews becomes problematic, because it is often a manual process. Since many volunteers also financially support an organization, wouldn’t it make sense to have them both in the same database?

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The Power of Volunteer Reports

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When it comes to keeping track of your volunteers there are several important pieces of information it’s helpful to know at a glance. Who are your volunteers? When did they work? How many hours your volunteers have worked and how much have they saved your organization over the course of a year?

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3 Things To Do When Your Campaign Stalls

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It’s never easy, or fun, when a campaign stalls. Running out of momentum halfway through a five-year campaign, for example, may leave you with what seems like an insurmountable mountain to climb to get going again. And there’s the impact to your organization, especially if you’re fundraising for a major project.

There are usually four reasons why campaigns stall. The first is a lack of prospects. Not having very many major donors, or a lack of donor cultivation (Did you know it can take 18 to 24 months to fully cultivate a major donor?) may leave your organization with a small amount of people from which to initially draw. The second main reason is a lack of infrastructure, such as a donor database, volunteer training, and methods of cultivating your donors. Good news! If you’re reading this blog, there’s a good chance you’re using FundRaiser Software, which puts you one step ahead and can help you with the first two reasons. The third reason is a lack of planning, including a campaign feasibility study. And finally, the last reason may be timing, which often is outside of our control such as an economic downturn happening in the middle of a long-term campaign.

Generally campaigns stall due to a combination of factors. So what can you do when that happens?

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Keeping it Simple on #GivingTuesday Can Work for You

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You can create a #GivingTuesday campaign that brings in donations and increases the visibility of your nonprofit, even if you don’t have much time. Cindy Hassil, Development Director of Ijams Nature Center, quickly created a campaign even in the midst of other year-end fundraising plans last year that did just that. Using resources she adapted from the Giving Tuesday website and some new and existing photos of the nature center, she created a personalized effort that raised awareness and brought in additional funds and new donors.

“The Giving Tuesday website has almost everything you’ll need to create your own campaign, from various logos and images to sample news releases and a planning calendar,” Cindy said. “We used our website, weekly e-newsletter, Instagram, Facebook and Twitter to let people know about our campaign, and used graphics I created in Publisher by adding the Giving Tuesday heart image and several hashtags to photos. You don’t have to have graphic design software; you could use PowerPoint or just keep it simple by using hashtags with your own photos and the images you download from the Giving Tuesday website.”

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Giving Friends and Allies a Chance to be Donors

Poverty

Dear Kim:

We are a 19-year-old organization of mothers in poverty fighting for the lives of mothers and children who are on the front line in the escalating war on the poor. Our budget has generally been around $52,000—just enough to cover two staff salaries, printing, postage, volunteer stipends, and office utilities and phones. We combine grant writing, subscriptions sales, fundraising events and private donations from quarterly fundraising letters to support our work. Several years ago, we lost our major funder and we have had difficulty getting smaller grants for our work in the last three years since welfare deform lost its “sexy” topical appeal. To survive with our reduced budget of less than $20,000, we have only one part-time paid staff person, our website was disconnected, and we did not replace our copy machine when it died. Consequently, we are accomplishing less work, so it is even more difficult to get grants. We do not want to quit at a time when single-mother families in poverty are suffering nightmares unimagined ten years ago: millions of US single moms forced to quit college; 37 percent increase in infant deaths in cities like Milwaukee; hundreds of thousands of moms and children homeless every year; tens of thousands of moms living with zero income after reaching unrealistic welfare time limits; tough competition for awful jobs paying even less than before, and so on.

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Finding the Time for Grassroots Fundraising

Finding the Time for Grassroots Fundraising

Dear Kim,

I have tried to follow the advice in the Grassroots Fundraising Journal and from you, Andy Robinson, Stephanie Roth, and other grassroots fundraising experts. What you all say makes sense. Having said that, I hope you don’t find my question rude: where do you find the time to really implement all this advice? I am a relatively efficient person and I already work my 40 hours and then some every week. Being in touch with more donors, doing research on prospects, keeping our social media presence vibrant? Something is always not getting done. Any tips?

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Helping with Disaster Recovery in the Southern Ozarks

Helping with Disaster Recovery in the Southern Ozarks

The water has swept on from the floods that raged through this region less than 2 weeks ago. It took with it all that it had the power to carry away. It left behind not just confusion and debris, but also an opportunity for communities to rise higher than the water ever did, and they are doing so. All members of the FundRaiser staff were touched directly by the impact of the floods which spread over the entire region where the FundRaiser office is located. Each responded with energy and courage as matched their situation, and all have been left with a deeper understanding for customers involved in disaster relief.  

Tamara Lovan of Technical Support went right to work volunteering. "Heading to Carmichael Field to assist with sorting flood debris starting at noon. This evening we will be helping gather donations at the Civic Center," she wrote us after being one of the first to track down where the volunteers were gathering. 

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Short take: FundRaiser Overview Class

Short take:  FundRaiser Overview Class

 

Feel like you need a refresher on the software? Do you have a new employee or volunteer who will be helping your organization with FundRaiser Software? Our FundRaiser Overview Class is the perfect resource for this - and it is offered every week.

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GivingTuesday government grants features development director Volunteer module change of address updating #GivingTuesday correspondance LYBUNTS charity golf tournaments donor recognition customer service foundations letter templates tax summary letters training tip GoFundMe project FundRaiser Hosted importing csv technical support data entry moves management how-to videos small donations Crowdfunding Campaign lapsed donor community supported gardens donor targeting New Year prospects fundraising planned giving transparency appeal letters donor retention rate capital campaign how to handle auction gifts donor contact information FundRaiser Spark merge fields office large donations donor attrition motivation code donation history anonymous donors overview PayPal user spotlights advanced tab campaign management welcome packet community arts nonprofits communications new leadership memorial giving repeat donors vacation nonprofit fundraising mailing thank you letters Thank You Facebook donor slip banquet Personalizing add ons support Task List major donors End of Year Letters corporate sponsors gift acceptance policy Alternative Addresses segmenting donors volunteers Company culture giving levels security membership benefits Groupings the Ask alumni Reporting to IRS product news mode code phoning donors volunteering texting donors donor word processor customer portal new nonprofit upgrade Excel budget data analysis Thanksgiving online donations Importing Data donor advised funds new features entering auction gifts adding personal notes to letters tribute gifts disaster relief updates follow up recurring gifts campaign board members National Change of Address Donor Portal pictures premiums solicitors case study Tickles understanding giving trends donor preferences event management SYBUNTS raffle monthly giving NCOA processing ROI brick campaign new donors operating systems training custom page grassroots campaign targeted mailings annual campaign Snow Birds password protection accounting software salutation Codes data conversion animal rescue giving history endowment campaign pledges on site training arts look and feel operational costs holiday In-Kind gifts role of nonprofits direct mail social media major gift prospects new version holiday letters spare fields donor attrition rate announcements happiness membersip benefits upgrading donors Network for Good mission driven Reminders annual maintenance plan gift notes field flash sales FundRaiser Basic Congratulations online donations planning donor loyalty increasing giving amounts general publicity materials Constant Contact personalizing letters donor profile spreadsheets legacy giving auction community broadcasting motivation holiday giving Cloud in honor of donations Resiliency building donor relationships ticketsales fundraising letters tech tip ticket sales grants appeal letter correspondence gift entry merge notes user interface backing up data reports Facebook campaign relationship tracking donor source membership programs

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