FundRaiser Blog

The FundRaiser Software Blog is an excellent resource for nonprofit organizations looking to learn more about fundraising, donor management, membership management, and much more.

Two Ways to Entice Lapsed Donors With Your Letters

lapsed-donor-letters

Now that the busy holiday giving season, as well as end of the year tax letters are completed, it’s time to look at ways to bring donors back who perhaps missed out on giving during the past year (or longer). Even if your organization doesn’t consider a donor lapsed until they haven’t given for a much longer time frame than 12 months, it doesn’t hurt to put some enticements into your letters to bring these donors back.

Once you’ve identified your lapsed donors, it’s time to contact them. A primary reason why organizations may not reach out to lapsed donors is an uncertainty about what to say. There are two things that you can do to help entice these donors to return to your organization.

Continue reading
135 Hits

Identifying Lapsed Donors

lapsed-donor-outreach

The goal of a nonprofit organization is to acquire and keep a stable, and growing, donor base. Preferably these donors give often, at least once a year, if not quarterly, or even monthly. And yet, in the day to day operations of the organization, it’s easy to lose track of the donors who simply have stopped giving.

Donors stop connecting with your organization for many reasons, but probably the two largest are either due to financial circumstances changing or it simply slipped their mind. In our busy lives, “out of sight, out of mind” happens all too often, and not just with the causes we want to support. Before we can reconnect with our donors we need to identify who has lapsed.

Continue reading
124 Hits

Inviting LYBUNTS to Renew Support

LYBUNT_Ki_20180614-202152_1

Dear Kim:

What is a Lie-Bunt?  I have some pro bono consulting from this high powered direct mail and social media person and she told me we have a lot of lie-bunts we should be asking.  I already feel stupid around her and don’t want to ask her what she means.  Do you have any idea? 

Continue reading
497 Hits

5 ways your donor management software can help create a thriving membership organization

Membership5

Key to a thriving membership organization, is giving each member the sense that they are your most important. How can you do that, when members have different reasons for joining and different preferences for how you communicate with them? Your donor database can be your closest ally. With it, you can tune in to what it is that motivates a person to be a member, and record special preferences. That will help you to give each member the sense that you have them specifically in mind when you communicate with them, even as your membership continues to grow.

1. Make each member feel like they are your most important member

In a donor database, each donor/member has a record where you can enter information that is specific to that member. These specifics can be as basic as name and contact information, however to truly personalize your communications you need to go well beyond that. By recording information on what is important to a particular member about your organization, you can tailor your messages to speak to those interests. If you know what brought a member to your organization to begin with, what events each person participates in, and what friends, business associates or relatives of a particular member also belong to your organization, you are well on your way to understanding how to best connect with a particular member. 

Continue reading
464 Hits

A Kind & Common Sense Approach to Donor Relations

A Kind & Common Sense Approach to Donor Relations

 

Dear Kim,

Continue reading
1435 Hits

Re-Asking In Honor/Memory Donors

Re-Asking In Honor/Memory Donors

Dear Kim,

We receive a significant number of donations in honor/memory of individuals. Most are one time donations. Is it proper to add these donors to our ask list?

Continue reading
1586 Hits
Wait a minute, while we are rendering the calendar
social media adding personal notes to letters annual campaign accounting software board members gift entry training tip new features legacy giving Network for Good SYBUNTS annual maintenance plan Constant Contact capital campaign role of nonprofits donor slip recurring gifts Groupings password protection new version donor recognition thank you letters phoning donors event management moves management relationship tracking membersip benefits ticketsales animal rescue campaign management general welcome packet Tickles anonymous donors data entry Volunteer module donor preferences customer portal charity golf tournaments Codes Donor Portal tribute gifts word processor Importing Data tech tip New Year Personalizing corporate sponsors overview Crowdfunding Campaign change of address updating fundraising correspondance upgrade user interface announcements mission driven Facebook campaign security merge fields In-Kind gifts Reporting to IRS lapsed donor #GivingTuesday fundraising letters how to handle auction gifts donor source Task List government grants major donors tax summary letters nonprofit fundraising online donations operational costs membership programs flash sales mode code donor attrition FundRaiser Hosted office user spotlights entering auction gifts giving history online donations community supported gardens community broadcasting FundRaiser Spark giving levels alumni Excel grassroots campaign endowment campaign LYBUNTS product news banquet Thanksgiving texting donors community arts nonprofits targeted mailings add ons letter templates arts increasing giving amounts operating systems updates small donations volunteering segmenting donors personalizing letters direct mail donation history support Thank You solicitors case study Resiliency GoFundMe project correspondence data conversion ROI donor targeting backing up data donor profile monthly giving building donor relationships features pictures PayPal donor training Company culture technical support Congratulations NCOA processing motivation code how-to videos End of Year Letters gift notes field ticket sales foundations new leadership donor retention rate vacation spreadsheets disaster relief appeal letters understanding giving trends new donors memorial giving Cloud volunteers donor contact information upgrading donors advanced tab reports major gift prospects communications Facebook gift acceptance policy follow up customer service in honor of donations custom page publicity materials development director motivation importing csv data analysis auction Snow Birds raffle large donations donor loyalty GivingTuesday National Change of Address new nonprofit brick campaign merge notes on site training budget membership benefits donor attrition rate spare fields grants premiums the Ask happiness look and feel Reminders pledges Alternative Addresses

Connect With Us

  800-880-3454 ext 3
  Email Us
  Request More Information
  Monday-Friday
      8:30AM-5:30PM CST

Customer Portal Login Form

User Name:
Password:

If you are not sure about your Customer User Name, please call 800-543-4131 and we will be able to help you.

Or you have lost your password, Request Password