FundRaiser Blog

The FundRaiser Software Blog is an excellent resource for nonprofit organizations looking to learn more about fundraising, donor management, membership management, and much more.

Two Ways to Entice Lapsed Donors With Your Letters


Now that the busy holiday giving season, as well as end of the year tax letters are completed, it’s time to look at ways to bring donors back who perhaps missed out on giving during the past year (or longer). Even if your organization doesn’t consider a donor lapsed until they haven’t given for a much longer time frame than 12 months, it doesn’t hurt to put some enticements into your letters to bring these donors back.

Once you’ve identified your lapsed donors, it’s time to contact them. A primary reason why organizations may not reach out to lapsed donors is an uncertainty about what to say. There are two things that you can do to help entice these donors to return to your organization.

Continue reading
474 Hits

Identifying Lapsed Donors


The goal of a nonprofit organization is to acquire and keep a stable, and growing, donor base. Preferably these donors give often, at least once a year, if not quarterly, or even monthly. And yet, in the day to day operations of the organization, it’s easy to lose track of the donors who simply have stopped giving.

Donors stop connecting with your organization for many reasons, but probably the two largest are either due to financial circumstances changing or it simply slipped their mind. In our busy lives, “out of sight, out of mind” happens all too often, and not just with the causes we want to support. Before we can reconnect with our donors we need to identify who has lapsed.

Continue reading
273 Hits

Inviting LYBUNTS to Renew Support


Dear Kim:

What is a Lie-Bunt?  I have some pro bono consulting from this high powered direct mail and social media person and she told me we have a lot of lie-bunts we should be asking.  I already feel stupid around her and don’t want to ask her what she means.  Do you have any idea? 

Continue reading
715 Hits

5 ways your donor management software can help create a thriving membership organization


Key to a thriving membership organization, is giving each member the sense that they are your most important. How can you do that, when members have different reasons for joining and different preferences for how you communicate with them? Your donor database can be your closest ally. With it, you can tune in to what it is that motivates a person to be a member, and record special preferences. That will help you to give each member the sense that you have them specifically in mind when you communicate with them, even as your membership continues to grow.

1. Make each member feel like they are your most important member

In a donor database, each donor/member has a record where you can enter information that is specific to that member. These specifics can be as basic as name and contact information, however to truly personalize your communications you need to go well beyond that. By recording information on what is important to a particular member about your organization, you can tailor your messages to speak to those interests. If you know what brought a member to your organization to begin with, what events each person participates in, and what friends, business associates or relatives of a particular member also belong to your organization, you are well on your way to understanding how to best connect with a particular member. 

Continue reading
650 Hits

A Kind & Common Sense Approach to Donor Relations

A Kind & Common Sense Approach to Donor Relations


Dear Kim,

Continue reading
1762 Hits

Re-Asking In Honor/Memory Donors

Re-Asking In Honor/Memory Donors

Dear Kim,

We receive a significant number of donations in honor/memory of individuals. Most are one time donations. Is it proper to add these donors to our ask list?

Continue reading
1884 Hits
Wait a minute, while we are rendering the calendar
ticket sales Resiliency Facebook mode code annual maintenance plan upgrade transparency board members operational costs Reminders FundRaiser Spark Importing Data mission driven personalizing letters advanced tab Reporting to IRS importing csv budget salutation campaign management nonprofit fundraising tax summary letters FundRaiser Hosted repeat donors banquet backing up data look and feel Personalizing holiday giving upgrading donors data conversion arts foundations online donations giving levels tribute gifts donor attrition brick campaign spare fields online donations New Year vacation word processor Donor Portal operating systems ticketsales training donor advised funds pictures community broadcasting user spotlights FundRaiser Basic change of address updating donor attrition rate appeal giving history publicity materials community arts nonprofits how-to videos happiness appeal letters Crowdfunding Campaign new donors texting donors donor contact information office holiday letters National Change of Address legacy giving features spreadsheets announcements segmenting donors gift entry grants donor preferences Congratulations large donations training tip letter templates planned giving tech tip campaign password protection user interface PayPal targeted mailings major gift prospects follow up donor source general phoning donors merge fields security volunteering pledges disaster relief monthly giving custom page anonymous donors membership programs gift acceptance policy #GivingTuesday Alternative Addresses increasing giving amounts major donors accounting software donor how to handle auction gifts fundraising letters holiday prospects social media thank you letters new nonprofit volunteers small donations new features event management new version donor profile Facebook campaign Thanksgiving merge notes correspondance customer portal welcome packet customer service Volunteer module Snow Birds gift notes field annual campaign adding personal notes to letters relationship tracking End of Year Letters Constant Contact Codes mailing community supported gardens charity golf tournaments motivation code case study product news donor loyalty donor retention rate role of nonprofits GoFundMe project updates data entry animal rescue membersip benefits support building donor relationships LYBUNTS Groupings new leadership fundraising GivingTuesday SYBUNTS lapsed donor understanding giving trends donor recognition premiums endowment campaign the Ask development director donor slip In-Kind gifts solicitors reports planning alumni moves management donor targeting capital campaign Company culture overview Network for Good in honor of donations on site training government grants add ons corporate sponsors motivation Thank You recurring gifts Task List entering auction gifts technical support donation history Tickles grassroots campaign communications data analysis direct mail memorial giving Excel raffle Cloud auction membership benefits NCOA processing correspondence letter flash sales ROI

Connect With Us

  800-880-3454 ext 3
  Email Us
  Request More Information
      8:30AM-5:30PM CST

Customer Portal Login Form

User Name:

If you are not sure about your Customer User Name, please call 800-543-4131 and we will be able to help you.

Or you have lost your password, Request Password