FundRaiser Blog

The FundRaiser Software Blog is an excellent resource for nonprofit organizations looking to learn more about fundraising, donor management, membership management, and much more.

Roll Over!



This morning I woke up with a heavy weight on my ribs and a buzzing sound in my ear. No, I wasn’t having a coronary; it was only my cat purring happily from the middle of my chest. He obviously feels this is an ideal morning perch. I, on the other hand, wonder if it means I’m getting squishier in my old age. Still, I find it a relaxing way to wake up unless he happens to get one of his whiskers up my nose.

It seems that people either love or despise cats. I think it’s because they make it perfectly clear that they are going to live on their own terms and not pander to what we’d like them to be. A dog is perfectly happy to change his ways to suit you. He will wear whatever you want and learn to do any amount of tricks you care to teach him. However, my cat will choose what he does for himself and I always feel a bit privileged when he graces me with his presence.

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Go With the Flow

oak leafJust when I was sure July was coming in May this year, we had some relief. The last couple of days have provided us with stormy mornings and sparkling, sunny afternoons. It has been lovely to lie snug in my warm bed, listening to grumbling thunder and feeling the sweet-scented breeze slipping past my cheek in a cool caress. The normal riot of bird sounds was replaced by the quiet patter and muffled dripping of rain.

Despite the fact that I will surely have to mow my lawn this weekend, I was very glad to see the rain. Everything was so very dry! I ached for my trees, knowing that even their mighty roots couldn’t pull moisture from the ground that wasn’t there. But while the trees stayed stalwart and green, many of their smaller cousins have succumbed to the heat, quickly seeding out and turning dry and skeletal. Only the airy white tufts of Queen Anne’s Lace and the sturdy blue spikes of wild chicory seem immune to their situation.

This morning everything was different. The sun shone merrily among puffy white clouds and everything already looked greener. The world is moist and cool. I could almost see the new green shoots of grass spring up from bleached clumps. Stalks and branches that looked brittle and dead have become supple and alive once more. Water is indeed a wonderful element, capable of performing near miracles.

Volunteers are a lot like water in a non-profit organization.

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Just a Spark...

I live in Arizona (not Missouri, where our home office is located) and sparks are not normally welcome at this time of year, due to dry conditions and fire hazards that, each year, cost millions of dollars in loss of habitat and homes. So when our CEO, Autumn Shirley, told me about a new product we’re releasing, called “Spark”, with a tag-line of “Start something big”, my first thoughts were of some rather large wildfires that we’ve had here in the West.Well, I came to grips with my regionalized knee-jerk reactions, and took a look at this new arrival, and now I see what all the hoopla is about.

Many FundRaiser users are with organizations that have modest database needs, and a tight budget. That is, after all, why we released FundRaiser Basic (www.fundraiserbasic.com), originally: to have an “entry-level” offering that would help small nonprofits grow to a level that allows them to step up to FundRaiser Select or Professional (www.fundraisersoftware.com) when Basic’s abilities are no longer enough. And it’s that same thinking that prompted us to a modular approach, allowing customers to start with Select, for instance, and add modules for functionality as needed (like Pledge, Membership, and Volunteer management modules).

Over the years, one of the problems we found with that approach was that the cost of even Select was too much more than that of Basic. It was just too big a step for growing organizations to make all at once. And, for some, even Select has more functionality than necessary, like too many codes, too many data fields, too many options, etc.

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The dance of change

Having been associated with FundRaiser (and its founder, Gene Weinbeck) for more than a quarter century is, frankly, rather difficult for me to consider without thinking of the myriad changes (personal and professional, local and international, physical and metaphysical) that have occurred during that time. Some reflections bring out nostalgic yearnings for a return to a simpler life, while others evoke a sense of gratitude that “it” isn’t what “it” used to be. Change, in itself, could care less about how I view what was, and change will continue regardless of what I think.

In the mid-80’s my brother asked me to come to Missouri to help with his business, where, he assured me, I’d get the chance to learn computers while earning “Ozark” wages. With not a little trepidation, I agreed, packed everything I owned, including my best pal, Harry S Trudog, into a VW microbus (remember those?) and drove from Louisiana to the sleepy south central Missouri town of West Plains. I quickly learned that “Ozark” wages consisted of $50.00 per week and a place to stay, and that my education in computers was to be in the form self-education, using a then-new IBM PC with both the MS-DOS and BASIC manuals, and a single software program called Lotus 1-2-3. And, while it seemed a rude awakening in one sense, I’ll be forever grateful to my brother for the introduction to my mentor, and friend, Gene Weinbeck, who not only taught me about computers, but also about what it means to care about other people, the value of supporting others’ endeavors, and the ability to adapt to change.

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Case study: Reviving a Lapsed Capital Campaign

 

Nine years ago, Center for Community Arts began a capital campaign and simultaneously got a grant for their first paid executive director. They planned carefully and hopes were high. Knowing that they would need to keep excellent records, they had done a careful search for the right database. At that time, I wrote a case study about why they chose FundRaiser. It was one of the first I ever wrote here for FundRaiser, and now I wondered how things had gone after all these years. I gave Judy Austermiller a call to find out. Judy is the development director and primary user of FundRaiser still.

When I reached her, Judy told a story that other organizations can likely relate to:  how the economy had hit them and their capital campaign hard, and how staff turn over had added an additional challenge to doing their work. She also talked of how, in spite of these difficulties, the Center had kept on serving the community, and how FundRaiser has helped them do it.

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Wait a minute, while we are rendering the calendar
communications SYBUNTS grassroots campaign backing up data password protection membersip benefits donor advised funds campaign management major gift prospects security fundraising letters letter ticket sales anonymous donors fundraising community arts nonprofits holiday giving online donations holiday letters donor recognition motivation Reporting to IRS look and feel tax summary letters features direct mail phoning donors Congratulations spreadsheets FundRaiser Basic Personalizing tribute gifts segmenting donors welcome packet Excel thank you letters foundations donor targeting animal rescue volunteers Reminders passwords community supported gardens operating systems legacy giving in honor of donations brick campaign email new features Groupings pictures donor source advanced tab End of Year Letters moves management add ons updates Volunteer module major donors motivation code user spotlights letter templates donor slip prospects repeat donors flash sales charity golf tournaments reports Alternative Addresses mailing FundRaiser Spark support Thank You Thanksgiving disaster relief new version tech tip training tip endowment campaign Importing Data data entry user interface online donations volunteering understanding giving trends donor engagement the Ask giving history vacation customer service merge fields PayPal donor retention rate annual maintenance plan planning donor retention new nonprofit development director gift notes field announcements NCOA processing corporate sponsors GivingTuesday appeal letters office targeted mailings donor preferences word processor Network for Good donor contact information case study raffle spare fields social media Cloud memorial giving capital campaign importing csv on site training banquet Task List pledges monthly giving transparency event management GoFundMe project upgrading donors training appeal general building donor relationships donor profile premiums happiness In-Kind gifts correspondance merge notes change of address updating membership benefits how to handle auction gifts Resiliency data conversion campaign operational costs personalizing letters Crowdfunding Campaign increasing giving amounts budget recurring gifts technical support Donor Portal how-to videos giving levels Constant Contact LYBUNTS donation history planned giving upgrade Tickles membership programs entering auction gifts gift entry mission driven arts annual campaign relationship tracking Facebook donor attrition rate donor loyalty Company culture ticketsales small donations product news donor prospects mode code Facebook campaign large donations government grants ROI gift acceptance policy salutation New Year publicity materials lapsed donor nonprofit fundraising Codes new donors texting donors donor attrition National Change of Address custom page board members Snow Birds correspondence auction #GivingTuesday grants donor relations new leadership data analysis FundRaiser Hosted role of nonprofits accounting software alumni overview solicitors follow up donor adding personal notes to letters holiday customer portal community broadcasting

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