FundRaiser Blog

The FundRaiser Software Blog is an excellent resource for nonprofit organizations looking to learn more about fundraising, donor management, membership management, and much more.

Rethinking Lapsed Donors


The old way of thinking about lapsed donors doesn’t work. Not in this new world in which we find ourselves these days. While it’s still as important as ever to build long lasting relationships with your donors, “writing off” a donor after a certain amount of inactivity thinks of them as a transaction, not a relationship. There may be financial reasons to reduce your interactions with them, for example, remove inactive individuals from your newsletter list if you pay on a per-subscriber basis or not printing and mailing to inactivate names to save on paper and postage. However, eliminating them completely also eliminates the relationship.

Continue reading
3958 Hits
Wait a minute, while we are rendering the calendar
Volunteer module raffle donor profile communications donor attrition community supported gardens #GivingTuesday ROI how to handle auction gifts training tip correspondance data analysis Congratulations Crowdfunding Campaign online donations fundraising passwords the Ask volunteers letter templates office FundRaiser Hosted PayPal End of Year Letters correspondence overview Reminders fundraising letters product news corporate sponsors role of nonprofits happiness entering auction gifts new donors donor attrition rate holiday mode code volunteering social media gift acceptance policy custom page transparency major donors holiday giving relationship tracking FundRaiser Spark government grants foundations donor recognition Alternative Addresses Groupings donor relations GoFundMe project major gift prospects publicity materials National Change of Address phoning donors community broadcasting tribute gifts direct mail prospects new nonprofit donor prospects board members gift notes field advanced tab operating systems memorial giving Donor Portal pledges donor loyalty upgrading donors donor contact information how-to videos Reporting to IRS campaign ticketsales In-Kind gifts community arts nonprofits ticket sales targeted mailings membership programs auction building donor relationships letter Thanksgiving welcome packet charity golf tournaments recurring gifts legacy giving Resiliency thank you letters operational costs customer portal donor retention gift entry Facebook campaign solicitors donation history endowment campaign user spotlights development director donor flash sales moves management appeal letters brick campaign donor slip on site training Tickles arts giving levels donor retention rate monthly giving donor preferences banquet small donations vacation Company culture understanding giving trends holiday letters premiums importing csv NCOA processing nonprofit fundraising in honor of donations tech tip anonymous donors features reports annual campaign FundRaiser Basic donor advised funds upgrade adding personal notes to letters grassroots campaign planning Thank You mission driven Task List large donations look and feel membersip benefits data entry spare fields data conversion budget case study LYBUNTS Excel add ons texting donors pictures membership benefits personalizing letters new features mailing Facebook accounting software disaster relief planned giving animal rescue repeat donors giving history merge fields backing up data Snow Birds donor source Personalizing annual maintenance plan technical support merge notes donor engagement increasing giving amounts user interface SYBUNTS Codes password protection alumni online donations motivation announcements segmenting donors appeal follow up Cloud capital campaign motivation code updates Constant Contact tax summary letters word processor grants New Year new leadership salutation campaign management donor targeting new version training spreadsheets lapsed donor Network for Good email GivingTuesday event management general change of address updating Importing Data customer service support security

Connect With Us

  800-880-3454 ext 3
  Email Us
  Request More Information
      8:30AM-5:30PM CST

Customer Portal Login Form

User Name:

If you are not sure about your Customer User Name, please call 800-543-4131 and we will be able to help you.

Or you have lost your password, Request Password