FundRaiser Blog

The FundRaiser Software Blog is an excellent resource for nonprofit organizations looking to learn more about fundraising, donor management, membership management, and much more.

Rethinking Lapsed Donors

lapsed-donors

The old way of thinking about lapsed donors doesn’t work. Not in this new world in which we find ourselves these days. While it’s still as important as ever to build long lasting relationships with your donors, “writing off” a donor after a certain amount of inactivity thinks of them as a transaction, not a relationship. There may be financial reasons to reduce your interactions with them, for example, remove inactive individuals from your newsletter list if you pay on a per-subscriber basis or not printing and mailing to inactivate names to save on paper and postage. However, eliminating them completely also eliminates the relationship.

Continue reading
1809 Hits
Wait a minute, while we are rendering the calendar
grassroots campaign arts donor retention rate SYBUNTS Thank You donor advised funds In-Kind gifts Cloud Volunteer module online donations solicitors GivingTuesday ticket sales holiday holiday giving #GivingTuesday new leadership data analysis holiday letters Alternative Addresses overview moves management National Change of Address recurring gifts banquet general case study Task List technical support repeat donors Donor Portal LYBUNTS endowment campaign alumni tax summary letters donor contact information spare fields product news donor source segmenting donors prospects texting donors add ons upgrade tech tip small donations Facebook in honor of donations capital campaign new features tribute gifts vacation ticketsales backing up data letter donation history announcements donor preferences donor retention memorial giving operating systems membersip benefits Reminders FundRaiser Spark anonymous donors importing csv relationship tracking look and feel gift acceptance policy understanding giving trends donor recognition donor profile customer service giving history thank you letters appeal community arts nonprofits security donor relations training customer portal community broadcasting FundRaiser Hosted Congratulations donor slip upgrading donors annual maintenance plan Thanksgiving data conversion Company culture follow up volunteering donor attrition Crowdfunding Campaign government grants membership benefits donor engagement change of address updating large donations fundraising increasing giving amounts transparency animal rescue operational costs charity golf tournaments Facebook campaign publicity materials passwords fundraising letters on site training motivation membership programs advanced tab auction role of nonprofits legacy giving reports disaster relief spreadsheets office online donations grants salutation Codes Snow Birds letter templates features GoFundMe project entering auction gifts pictures donor prospects raffle nonprofit fundraising Personalizing updates board members campaign New Year budget premiums Resiliency Excel planning support NCOA processing community supported gardens donor attrition rate giving levels donor happiness Groupings development director mode code password protection campaign management new nonprofit merge fields Tickles new version volunteers flash sales communications data entry phoning donors targeted mailings new donors email event management major donors Constant Contact user spotlights brick campaign merge notes Reporting to IRS correspondence annual campaign training tip PayPal mission driven foundations mailing custom page the Ask FundRaiser Basic donor targeting gift notes field correspondance social media user interface how to handle auction gifts accounting software lapsed donor direct mail monthly giving Network for Good pledges motivation code personalizing letters building donor relationships corporate sponsors Importing Data gift entry ROI appeal letters how-to videos welcome packet donor loyalty planned giving adding personal notes to letters major gift prospects End of Year Letters word processor

Connect With Us

  800-880-3454 ext 3
  Email Us
  Request More Information
  Monday-Friday
      8:30AM-5:30PM CST

Customer Portal Login Form

User Name:
Password:

If you are not sure about your Customer User Name, please call 800-543-4131 and we will be able to help you.

Or you have lost your password, Request Password