FundRaiser Blog

The FundRaiser Software Blog is an excellent resource for nonprofit organizations looking to learn more about fundraising, donor management, membership management, and much more.

Rethinking Lapsed Donors


The old way of thinking about lapsed donors doesn’t work. Not in this new world in which we find ourselves these days. While it’s still as important as ever to build long lasting relationships with your donors, “writing off” a donor after a certain amount of inactivity thinks of them as a transaction, not a relationship. There may be financial reasons to reduce your interactions with them, for example, remove inactive individuals from your newsletter list if you pay on a per-subscriber basis or not printing and mailing to inactivate names to save on paper and postage. However, eliminating them completely also eliminates the relationship.

Continue reading
1018 Hits
Wait a minute, while we are rendering the calendar
spare fields upgrading donors look and feel segmenting donors alumni campaign motivation reports role of nonprofits donor advised funds accounting software backing up data general training thank you letters social media building donor relationships planning community supported gardens Company culture memorial giving direct mail support GivingTuesday Facebook campaign salutation donor engagement data analysis tribute gifts operational costs in honor of donations major gift prospects grants change of address updating Importing Data online donations case study Congratulations customer portal community broadcasting the Ask office donor contact information password protection donor retention large donations Excel flash sales transparency holiday letters ROI donor slip Thank You data entry personalizing letters FundRaiser Hosted donor attrition pledges Facebook New Year gift entry ticket sales membership programs vacation Groupings Thanksgiving new leadership campaign management holiday custom page phoning donors giving history annual campaign advanced tab SYBUNTS endowment campaign moves management how-to videos legacy giving pictures welcome packet prospects Snow Birds auction how to handle auction gifts fundraising letters communications donor targeting user spotlights monthly giving motivation code grassroots campaign charity golf tournaments board members raffle adding personal notes to letters new donors community arts nonprofits budget merge notes National Change of Address letter templates new version merge fields recurring gifts small donations donor loyalty customer service NCOA processing donor recognition holiday giving repeat donors correspondance lapsed donor product news government grants membersip benefits animal rescue follow up targeted mailings letter understanding giving trends Volunteer module overview Reminders corporate sponsors arts donor relations giving levels gift notes field Constant Contact features upgrade premiums passwords increasing giving amounts gift acceptance policy membership benefits correspondence volunteers user interface fundraising new features email new nonprofit importing csv data conversion planned giving donor attrition rate event management donor donor source disaster relief texting donors FundRaiser Basic word processor Network for Good Alternative Addresses add ons annual maintenance plan donor profile mode code PayPal donor preferences donor retention rate LYBUNTS donor prospects Tickles operating systems #GivingTuesday Donor Portal solicitors tax summary letters security Task List development director Reporting to IRS volunteering ticketsales FundRaiser Spark mailing Codes happiness spreadsheets anonymous donors In-Kind gifts technical support appeal letters Personalizing banquet online donations Cloud announcements major donors appeal End of Year Letters publicity materials mission driven entering auction gifts relationship tracking tech tip capital campaign GoFundMe project training tip brick campaign on site training nonprofit fundraising Crowdfunding Campaign updates donation history foundations Resiliency

Connect With Us

  800-880-3454 ext 3
  Email Us
  Request More Information
      8:30AM-5:30PM CST

Customer Portal Login Form

User Name:

If you are not sure about your Customer User Name, please call 800-543-4131 and we will be able to help you.

Or you have lost your password, Request Password