FundRaiser Blog

The FundRaiser Software Blog is an excellent resource for nonprofit organizations looking to learn more about fundraising, donor management, membership management, and much more.

Rethinking Lapsed Donors


The old way of thinking about lapsed donors doesn’t work. Not in this new world in which we find ourselves these days. While it’s still as important as ever to build long lasting relationships with your donors, “writing off” a donor after a certain amount of inactivity thinks of them as a transaction, not a relationship. There may be financial reasons to reduce your interactions with them, for example, remove inactive individuals from your newsletter list if you pay on a per-subscriber basis or not printing and mailing to inactivate names to save on paper and postage. However, eliminating them completely also eliminates the relationship.

Continue reading
583 Hits
Wait a minute, while we are rendering the calendar
Personalizing Snow Birds operational costs importing csv communications new features general volunteers understanding giving trends donor relations small donations New Year online donations ticket sales giving levels advanced tab spreadsheets user spotlights mode code change of address updating donor retention rate spare fields mailing repeat donors custom page donor attrition reports follow up In-Kind gifts operating systems happiness donor source FundRaiser Hosted donor targeting publicity materials direct mail tax summary letters product news donor loyalty security nonprofit fundraising accounting software donor advised funds tech tip new version features Groupings transparency major gift prospects texting donors LYBUNTS letter templates backing up data Thank You donor engagement customer service board members Company culture membership programs community supported gardens endowment campaign planning donor contact information case study training tip password protection donor attrition rate building donor relationships donation history FundRaiser Spark event management correspondence Network for Good increasing giving amounts correspondance customer portal alumni donor retention Crowdfunding Campaign auction Reporting to IRS updates in honor of donations add ons data conversion grants motivation government grants welcome packet merge fields SYBUNTS donor slip appeal letters Excel National Change of Address gift notes field legacy giving holiday how-to videos FundRaiser Basic Constant Contact thank you letters passwords capital campaign large donations donor recognition training pictures segmenting donors Resiliency overview Facebook campaign membersip benefits ticketsales appeal motivation code on site training charity golf tournaments Thanksgiving arts monthly giving targeted mailings new leadership office budget look and feel role of nonprofits donor preferences animal rescue premiums holiday giving annual maintenance plan volunteering Cloud ROI giving history solicitors End of Year Letters personalizing letters new donors entering auction gifts data analysis pledges lapsed donor Reminders Congratulations flash sales how to handle auction gifts campaign social media user interface Codes email fundraising letters support Alternative Addresses donor profile Volunteer module Task List fundraising foundations raffle recurring gifts GivingTuesday gift acceptance policy merge notes announcements GoFundMe project membership benefits moves management brick campaign data entry upgrade community broadcasting #GivingTuesday planned giving corporate sponsors phoning donors relationship tracking vacation development director upgrading donors anonymous donors memorial giving mission driven donor grassroots campaign online donations Facebook the Ask gift entry NCOA processing technical support letter major donors Importing Data PayPal Donor Portal word processor community arts nonprofits banquet adding personal notes to letters campaign management salutation Tickles annual campaign new nonprofit prospects tribute gifts holiday letters donor prospects disaster relief

Connect With Us

  800-880-3454 ext 3
  Email Us
  Request More Information
      8:30AM-5:30PM CST

Customer Portal Login Form

User Name:

If you are not sure about your Customer User Name, please call 800-543-4131 and we will be able to help you.

Or you have lost your password, Request Password