FundRaiser Blog

The FundRaiser Software Blog is an excellent resource for nonprofit organizations looking to learn more about fundraising, donor management, membership management, and much more.

Rethinking Lapsed Donors


The old way of thinking about lapsed donors doesn’t work. Not in this new world in which we find ourselves these days. While it’s still as important as ever to build long lasting relationships with your donors, “writing off” a donor after a certain amount of inactivity thinks of them as a transaction, not a relationship. There may be financial reasons to reduce your interactions with them, for example, remove inactive individuals from your newsletter list if you pay on a per-subscriber basis or not printing and mailing to inactivate names to save on paper and postage. However, eliminating them completely also eliminates the relationship.

Continue reading
704 Hits
Wait a minute, while we are rendering the calendar
transparency holiday giving donor source advanced tab membersip benefits role of nonprofits donor memorial giving appeal letters motivation code upgrade new version capital campaign moves management online donations data analysis correspondence gift entry password protection user spotlights accounting software annual maintenance plan community broadcasting data entry Cloud welcome packet LYBUNTS how-to videos Personalizing flash sales pictures Excel volunteering entering auction gifts announcements fundraising letters donor attrition gift acceptance policy support customer service #GivingTuesday reports alumni passwords FundRaiser Hosted salutation campaign management donor targeting GoFundMe project budget raffle donor slip merge fields Snow Birds data conversion updates office premiums donor attrition rate corporate sponsors increasing giving amounts relationship tracking campaign new nonprofit Network for Good publicity materials GivingTuesday anonymous donors giving history mission driven donor preferences charity golf tournaments targeted mailings planned giving product news major gift prospects small donations tax summary letters donor contact information Crowdfunding Campaign donor prospects Company culture large donations Facebook communications membership programs holiday letters End of Year Letters direct mail giving levels tech tip tribute gifts planning National Change of Address phoning donors features spreadsheets the Ask customer portal monthly giving SYBUNTS user interface endowment campaign pledges vacation change of address updating case study Reminders development director new features merge notes general grants nonprofit fundraising animal rescue Thank You Codes donor profile Donor Portal follow up training tip community arts nonprofits Task List Reporting to IRS texting donors banquet Resiliency mode code donor relations social media donor engagement ticketsales auction brick campaign happiness lapsed donor PayPal technical support on site training online donations building donor relationships in honor of donations adding personal notes to letters correspondance letter new donors how to handle auction gifts donation history solicitors arts FundRaiser Spark Congratulations prospects spare fields training overview board members Importing Data donor recognition ROI donor retention rate membership benefits operational costs gift notes field grassroots campaign segmenting donors donor advised funds foundations Thanksgiving recurring gifts Constant Contact security government grants backing up data Groupings custom page add ons letter templates thank you letters annual campaign community supported gardens holiday Alternative Addresses disaster relief operating systems repeat donors donor loyalty In-Kind gifts legacy giving word processor volunteers email donor retention New Year new leadership mailing personalizing letters Tickles look and feel Facebook campaign major donors importing csv ticket sales NCOA processing fundraising FundRaiser Basic Volunteer module understanding giving trends upgrading donors motivation event management appeal

Connect With Us

  800-880-3454 ext 3
  Email Us
  Request More Information
      8:30AM-5:30PM CST

Customer Portal Login Form

User Name:

If you are not sure about your Customer User Name, please call 800-543-4131 and we will be able to help you.

Or you have lost your password, Request Password