FundRaiser Blog

The FundRaiser Software Blog is an excellent resource for nonprofit organizations looking to learn more about fundraising, donor management, membership management, and much more.

Rethinking Lapsed Donors

lapsed-donors

The old way of thinking about lapsed donors doesn’t work. Not in this new world in which we find ourselves these days. While it’s still as important as ever to build long lasting relationships with your donors, “writing off” a donor after a certain amount of inactivity thinks of them as a transaction, not a relationship. There may be financial reasons to reduce your interactions with them, for example, remove inactive individuals from your newsletter list if you pay on a per-subscriber basis or not printing and mailing to inactivate names to save on paper and postage. However, eliminating them completely also eliminates the relationship.

Continue reading
1830 Hits
Wait a minute, while we are rendering the calendar
Task List membersip benefits publicity materials premiums lapsed donor flash sales welcome packet change of address updating role of nonprofits End of Year Letters giving history corporate sponsors gift entry the Ask backing up data social media gift notes field GoFundMe project #GivingTuesday donor contact information donor prospects reports on site training tech tip membership benefits fundraising letters FundRaiser Spark transparency Tickles new version segmenting donors large donations donor slip solicitors updates features overview increasing giving amounts legacy giving product news nonprofit fundraising Donor Portal upgrade major donors donor retention rate general donor preferences charity golf tournaments new donors Constant Contact appeal texting donors new leadership technical support adding personal notes to letters holiday letters customer service donor profile Thanksgiving development director recurring gifts anonymous donors importing csv prospects motivation letter templates Personalizing follow up repeat donors word processor happiness mode code donor attrition rate Facebook how to handle auction gifts case study FundRaiser Basic spare fields campaign management how-to videos small donations correspondance holiday pledges donor retention memorial giving budget endowment campaign auction Reminders donor source support Congratulations planned giving Network for Good online donations personalizing letters direct mail Reporting to IRS data entry user interface GivingTuesday communications Snow Birds donor loyalty targeted mailings user spotlights moves management donor relations merge notes In-Kind gifts upgrading donors campaign donor engagement relationship tracking annual maintenance plan thank you letters annual campaign advanced tab fundraising monthly giving animal rescue password protection phoning donors alumni letter membership programs training FundRaiser Hosted entering auction gifts ticketsales donation history disaster relief Cloud government grants Company culture Codes Volunteer module accounting software raffle understanding giving trends donor attrition grants gift acceptance policy in honor of donations office arts vacation Resiliency training tip Facebook campaign data conversion new features community supported gardens mission driven donor advised funds look and feel capital campaign tax summary letters email New Year salutation ticket sales security Alternative Addresses online donations merge fields brick campaign LYBUNTS tribute gifts volunteers pictures donor volunteering banquet data analysis event management SYBUNTS NCOA processing PayPal community broadcasting announcements planning foundations mailing new nonprofit custom page Importing Data National Change of Address grassroots campaign donor recognition operating systems motivation code Groupings customer portal building donor relationships donor targeting Thank You appeal letters giving levels add ons ROI operational costs Excel holiday giving correspondence passwords Crowdfunding Campaign community arts nonprofits major gift prospects spreadsheets board members

Connect With Us

  800-880-3454 ext 3
  Email Us
  Request More Information
  Monday-Friday
      8:30AM-5:30PM CST

Customer Portal Login Form

User Name:
Password:

If you are not sure about your Customer User Name, please call 800-543-4131 and we will be able to help you.

Or you have lost your password, Request Password