FundRaiser Blog

The FundRaiser Software Blog is an excellent resource for nonprofit organizations looking to learn more about fundraising, donor management, membership management, and much more.

Rethinking Lapsed Donors


The old way of thinking about lapsed donors doesn’t work. Not in this new world in which we find ourselves these days. While it’s still as important as ever to build long lasting relationships with your donors, “writing off” a donor after a certain amount of inactivity thinks of them as a transaction, not a relationship. There may be financial reasons to reduce your interactions with them, for example, remove inactive individuals from your newsletter list if you pay on a per-subscriber basis or not printing and mailing to inactivate names to save on paper and postage. However, eliminating them completely also eliminates the relationship.

Continue reading
3127 Hits
Wait a minute, while we are rendering the calendar
donor loyalty operating systems small donations End of Year Letters major gift prospects National Change of Address password protection training tip development director reports fundraising accounting software lapsed donor major donors data entry targeted mailings transparency New Year Resiliency auction technical support disaster relief volunteers word processor gift acceptance policy Crowdfunding Campaign tribute gifts change of address updating texting donors donor targeting add ons SYBUNTS online donations grants donor source NCOA processing foundations new features mailing FundRaiser Hosted repeat donors entering auction gifts operational costs spare fields donation history backing up data donor attrition rate passwords flash sales communications membership programs banquet memorial giving LYBUNTS volunteering moves management updates appeal announcements anonymous donors Constant Contact case study donor recognition Thank You Snow Birds ROI campaign management publicity materials budget legacy giving In-Kind gifts Importing Data general donor attrition event management Facebook mission driven premiums social media capital campaign understanding giving trends data conversion PayPal annual maintenance plan upgrading donors charity golf tournaments Congratulations advanced tab fundraising letters support new leadership arts new donors Volunteer module community broadcasting corporate sponsors GoFundMe project custom page prospects office email raffle ticket sales gift notes field Company culture donor advised funds mode code endowment campaign community supported gardens donor contact information donor retention relationship tracking Reminders donor relations donor preferences #GivingTuesday Codes on site training phoning donors donor campaign merge notes planned giving security pledges Personalizing correspondance Task List segmenting donors monthly giving ticketsales tech tip Excel donor profile Network for Good data analysis membership benefits new nonprofit letter importing csv donor retention rate new version Cloud customer service FundRaiser Basic salutation government grants brick campaign how-to videos upgrade grassroots campaign motivation correspondence solicitors Alternative Addresses Groupings product news customer portal user interface community arts nonprofits large donations gift entry user spotlights pictures overview in honor of donations annual campaign recurring gifts direct mail thank you letters training board members appeal letters vacation nonprofit fundraising holiday giving holiday donor engagement online donations follow up merge fields building donor relationships increasing giving amounts adding personal notes to letters giving history motivation code Reporting to IRS donor prospects Donor Portal tax summary letters Tickles role of nonprofits planning animal rescue look and feel how to handle auction gifts Facebook campaign the Ask spreadsheets personalizing letters happiness donor slip letter templates giving levels GivingTuesday features membersip benefits holiday letters welcome packet FundRaiser Spark alumni Thanksgiving

Connect With Us

  800-880-3454 ext 3
  Email Us
  Request More Information
      8:30AM-5:30PM CST

Customer Portal Login Form

User Name:

If you are not sure about your Customer User Name, please call 800-543-4131 and we will be able to help you.

Or you have lost your password, Request Password