FundRaiser Blog

The FundRaiser Software Blog is an excellent resource for nonprofit organizations looking to learn more about fundraising, donor management, membership management, and much more.

Communication doesn't have to be a ticklish subject

In a recent blog here by Kim Klein, follow-up was stressed as an important element in asking people to volunteer their help.  It's as true in fundraising as in any other aspect of volunteerism (or life itself, for that matter) that communication is critical in fostering a strong, respectful, and meaningful relationship.  So use what FundRaiser provides to keep abreast of what's happening with your individual requests of volunteers, and be prepared to communicate often and openly.  Here are a couple of features that I've talked about in the past, that can be very helpful in accomplishing your goals:

1.  Tickles.  Use them.  They are nothing but date-sensitive reminders that attach directly to a name record.  If you've ever ordered something from an online company or, perhaps less likely, a print catalog, you've probably had some way to follow up on that order: email, shipment tracking, etc.  Tickles can help you keep track of your outstanding requests of people, with "DO" dates set to remind you of when you need to follow up on those requests.  It only takes a minute to enter a Tickle, and it can save you a lot of grief due to miscommunications in the long run.  

2.  Write a Letter.  Tool bar icon.  It's just an easy way to begin a letter, since it's just a letterhead, really, with today's date, the inside address, and a simple salutation.  It's just waiting for you to fill in whatever note or message you need to send.  If you have FundRaiser set up to use your email address, you can still use the letter template for that email, too.  When you send the message, take the time to copy and paste it to the body of a Tickle, set the DO date on the Tickle for follow up, and then forget it until FundRaiser reminds you.

Let the program be your memory.  There is no need to try to remember a bunch of requests to a mass of people, and it's not fair to you OR to the people you've asked for help.  You can, through the consistent application of a few minor steps, insure that your time is spent not in trying to REMEMBER to do things, but in actually DOING things.  Tickles and the Write a Letter Icon.  Check them out.

Bringing Donors Closer to the Organization
Importing into FundRaiser ... The Right Way!

Related Posts

Wait a minute, while we are rendering the calendar
animal rescue memorial giving government grants Company culture correspondence pledges email office upgrade data analysis vacation new version donor targeting pictures Constant Contact support planning giving history Facebook campaign annual maintenance plan gift acceptance policy fundraising Personalizing raffle backing up data event management donor retention tribute gifts PayPal recurring gifts look and feel communications tech tip Resiliency FundRaiser Hosted Reminders product news customer portal appeal training reports donor attrition rate ticket sales mission driven passwords direct mail donor loyalty new nonprofit letter mode code End of Year Letters legacy giving motivation donor engagement volunteers arts spare fields board members membership benefits Facebook large donations campaign announcements solicitors alumni technical support GivingTuesday New Year donor prospects development director Thank You entering auction gifts updates merge fields adding personal notes to letters data conversion National Change of Address repeat donors phoning donors banquet training tip donor contact information charity golf tournaments Crowdfunding Campaign #GivingTuesday data entry Network for Good how-to videos importing csv donor attrition tax summary letters holiday donor slip increasing giving amounts ticketsales membersip benefits building donor relationships motivation code social media Excel role of nonprofits donor happiness new donors mailing major donors major gift prospects giving levels SYBUNTS online donations Alternative Addresses security premiums publicity materials corporate sponsors Groupings letter templates user interface budget donor advised funds ROI features Thanksgiving donor relations endowment campaign NCOA processing donor recognition online donations FundRaiser Basic nonprofit fundraising password protection community arts nonprofits planned giving Task List auction on site training gift entry customer service case study change of address updating texting donors community supported gardens small donations grassroots campaign segmenting donors community broadcasting moves management transparency how to handle auction gifts general user spotlights correspondance In-Kind gifts Donor Portal annual campaign Cloud advanced tab foundations campaign management Reporting to IRS Codes holiday letters merge notes FundRaiser Spark gift notes field new features the Ask donor source follow up relationship tracking LYBUNTS grants targeted mailings prospects Importing Data donor preferences thank you letters volunteering Volunteer module capital campaign Snow Birds flash sales new leadership salutation Congratulations lapsed donor disaster relief personalizing letters in honor of donations donor retention rate accounting software welcome packet anonymous donors word processor understanding giving trends upgrading donors appeal letters membership programs overview brick campaign fundraising letters add ons operational costs operating systems donor profile custom page GoFundMe project Tickles donation history holiday giving spreadsheets monthly giving

Connect With Us

  800-880-3454 ext 3
  Email Us
  Request More Information
  Monday-Friday
      8:30AM-5:30PM CST

Customer Portal Login Form

   

The customer portal is unavailable. If you need support please reach out to support@fundraisersoftware.com Thank you.

 

  User Name:
  Password:

If you are not sure about your Customer User Name, please call 800-543-4131 and we will be able to help you.

Or you have lost your password, Request Password