FundRaiser Blog

The FundRaiser Software Blog is an excellent resource for nonprofit organizations looking to learn more about fundraising, donor management, membership management, and much more.

Treatment for database growing pains and head banging


When you decide to move into a more advanced FundRaiser program, it usually means that your organization is in a time of positive change: your organization is growing and having enough success that you can no longer make due with the limitations of your previous software. You make the jump to a more powerful program, open it up and then try to get as comfortable as you used to be with the old software.

I had that kind of positive confusion on my mind when I went over to the FundRaiser Tech Support department and asked Jonathan what would be his ‘best advice’ for organizations who were having 'software growing pains.' He had some great suggestions, but overall it boiled down to this simple piece of advice:

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To Code or Not to Code


What is the question?  What should we code or not code?  And why?  In FundRaiser we have the option to use a lot of different types of codes, and sometimes, in a well-meaning effort to document as many aspects of our donors as possible, we end up duplicating our efforts and making things more confusing by creating unnecessary codes.  And what, exactly, ARE “unnecessary” codes?? 

 

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Attack of the Killer Strawberries


Currently, I am using on a particular list of keywords to optimize the whole website, and I thought it would make sense to use that list for the blog, but after a session with our marketing analytics company (HubSpot), I realize that may not be the best approach to the website. It may make more sense to develop a separate list of keywords for the blog For example, I had been operating under the idea that using two or three keywords in an article would generate the best results, but our HubSpot consultant said they generally focus on one keyword per article.

I have a lovely south facing window next to my desk at the FundRaiser office. Early this spring I replaced the sinuous vines that had been growing on the windowsill next to my desk. They had been slyly trailing beneath my desk, giving me the impression that they were ready to wrap around my feet and drag me under the moment I wasn’t paying attention.

I decided that sweet, innocent strawberry plants would be a lovely replacement. After all, there could be nothing sinister about the fresh green, rounded leaves and delicate white blossoms with their cheery yellow centers. The vines went into the compost pile and five small strawberry plants took their place in fresh new soil. The plants seemed very happy in their new home and the June bearing variety quickly produced blooms followed by small tart berries. Then the runners spouted.  It began with a single, innocent shoot. Now the longest one is relentlessly reaching for me across the top of my desk.  Time to find the pruning shears.... A coding scheme in your donor management software can be very much like these vines.

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Coding is a good thing...

When it comes to using codes in FundRaiser, MaineShare (this month's Case Study organization) has as good a handle on the process as any user, and better than most.  And they are using codes to their advantage in a rather intricate pattern of donations to keep everything straight in their records and aboveboard in their dealings with donors.

The whole idea of codes is that we can uniquely identify things with codes, and each code can represent something a lot larger than itself.  There are codes that are applied to the donor record and codes that are applied to each gift record.  So this means that we can uniquely identify both gifts and donors through codes.  The number of gift codes are limited, and many of them are pretty limited in their application, such as the gift Mode code, which represents a method of payment (cash, charge, check, inkind, etc.).  There isn't a lot of leeway in the use of this particular code field.  But then there is the Motivation code, to tell us WHY a person gave, the Fund code to tell us WHERE we put that money, and the Purpose code, to say HOW we are going to use that money (restricted or designated funds).  With Professional, there are a couple of extra gift codes, for even more ways to break out gift reports.

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Revolutionize your thinking about groupings

This month is the celebration of independence for the USA, and it seems appropriate to try revolutionizing your thinking about creating segments of your database, or Groupings, and, hopefully, turn an otherwise onerous task into one that gives you more freedom and choice. Groupings help you to pull out a sampling of people (or organizations) from your full database in order to treat them as a separate group. Why would you even want to do that? Well, the most common answer is to “target” an audience with a specific message from your organization, whether for an appeal letter, an invitation to an event, or a special “thank you” newsletter at the end of a particularly successful campaign.

Sometimes you may just want to see how many people fit certain criteria (how many people gave this year? Last year? How many gave more than X dollars all time? During the previous 24 months?). You may not even need to look at the records individually, but just need the number of records involved. You may want to take one of those groupings, and use the records in a report so that you can see their individual giving, or to list out their contact information, and so forth.

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When You're Hot...

Like much of the country, the Ozarks has been in the throes of a heat wave. This time of year the sun seems to surge over the horizon, bursting across the treetops like molten gold. Mornings are no longer still. Birds and squirrels scurry about, determined to get their daily business done before the oppressive heat bears down on the landscape. One of the many feral cats in our neighborhood sits and watches the activity with feigned disinterest that will quickly turn into a tiger’s leap should opportunity present itself.

While our mobile cousins can hide from the worst of the heat, our leafy relatives have no such comfort.They must bear the brunt of the sun’s blaze. Some stand resolute against the blistering sun while others succumb, drooping to the ground in surrender. Yellows and oranges that usually herald the crisp cool days of autumn splatter foliage as plants draw back from the summertime heat.

I suppose it is human nature to consider the very moment we are in as somehow extraordinary. Last summer, we were told, was unusually hot. Yet here we are in the midst of an unusual heat wave once again. Our perception is so subjective. I’m sure I considered summers I spent training horses outside much hotter than those in which I worked inside an office. So how can I tell if my observations are accurate or not? I look it up on a weather service site. Those statistics are really the only way to get an objective comparison.

FundRaiser has a new report that can help you make your own objective assessment of your organization.

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The dance of change

Having been associated with FundRaiser (and its founder, Gene Weinbeck) for more than a quarter century is, frankly, rather difficult for me to consider without thinking of the myriad changes (personal and professional, local and international, physical and metaphysical) that have occurred during that time. Some reflections bring out nostalgic yearnings for a return to a simpler life, while others evoke a sense of gratitude that “it” isn’t what “it” used to be. Change, in itself, could care less about how I view what was, and change will continue regardless of what I think.

In the mid-80’s my brother asked me to come to Missouri to help with his business, where, he assured me, I’d get the chance to learn computers while earning “Ozark” wages. With not a little trepidation, I agreed, packed everything I owned, including my best pal, Harry S Trudog, into a VW microbus (remember those?) and drove from Louisiana to the sleepy south central Missouri town of West Plains. I quickly learned that “Ozark” wages consisted of $50.00 per week and a place to stay, and that my education in computers was to be in the form self-education, using a then-new IBM PC with both the MS-DOS and BASIC manuals, and a single software program called Lotus 1-2-3. And, while it seemed a rude awakening in one sense, I’ll be forever grateful to my brother for the introduction to my mentor, and friend, Gene Weinbeck, who not only taught me about computers, but also about what it means to care about other people, the value of supporting others’ endeavors, and the ability to adapt to change.

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Effort's Reward

I planted a rare heirloom pea called Golden Sweet in my porch boxes early this spring. It is hard to believe the dull, wrinkled brown seeds would become the lush greenery snow peasclinging and tangling its way ever upward on my front porch. I had just begun to despair of actually getting any peas from the vining jungle when I began to notice the first delicate magenta blooms peaking from ruffled clusters of yellow green leaves. Now tiny yellow pea pods are pushing their way out flowers that have faded to blue and I will soon enjoy them lightly sautéed with butter and garlic.

It is very nice to see my effort bear fruit. There were so many steps required to get here. I spent a good many hours researching heirloom seeds. I chose the Golden Sweet for its lovely flowers and pretty yellow pods. Once I’d made my choice, I had to actually find seeds for that variety, order them, plant them, and care for them. Each step was essential for any kind of success.

Fundraising is very similar to gardening; it often starts with something very small and inconspicuous, but with care and nurturing it can become many times greater than its humble beginnings. Yet the growing of it takes diligent effort and the proper tools.

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