FundRaiser Blog

The FundRaiser Software Blog is an excellent resource for nonprofit organizations looking to learn more about fundraising, donor management, membership management, and much more.

Changing Contact Information

Today I was looking through my emails and I noticed that I have quite a few from customers who want me to update their contact information for billing  purposes in our database. I’m happy to do this, of course, but I also wanted to  point out a way that you, as a FundRaiser customer, can control your own contact information.  Accessing this information through our Customer Portal is just for you!

You can log in, set up multiple users, view free training videos, review help technical support help documents and interact with other users and the FundRaiser staff through the Support Forum.  Make sure you contact our Technical Support staff to obtain your username or you can reset your password on your own from the login page.

Currently under development is the ability to view payment history, invoices; and to renew your Annual Maintenance Plan from the Customer Portal.  You’ve probably heard of our Donor Portal, an online extension to FundRaiser that; allows your donors to go in and create an account, donate, and update their own contact information; all of which streams into FundRaiser automatically. This same functionality will be the backbone of our Customer Portal.  We are so confident in our product that we use it to communicate with you.

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Network for Good transparency government grants donor loyalty happiness appeal mailing user spotlights role of nonprofits ticketsales pictures tribute gifts arts giving levels solicitors direct mail National Change of Address Thank You targeted mailings overview data analysis communications donor source texting donors membership programs LYBUNTS premiums donor prospects understanding giving trends annual campaign data conversion donor contact information new version memorial giving the Ask Facebook giving history change of address updating Facebook campaign email community broadcasting SYBUNTS letter tech tip customer service repeat donors animal rescue donor retention Importing Data correspondance holiday recurring gifts phoning donors correspondence FundRaiser Basic in honor of donations Tickles merge notes donor attrition rate product news Cloud Congratulations Alternative Addresses budget prospects advanced tab training security New Year NCOA processing office volunteers general password protection segmenting donors donor lapsed donor development director board members fundraising letters upgrading donors planned giving custom page motivation importing csv ROI brick campaign flash sales donor targeting gift acceptance policy reports major gift prospects pledges user interface campaign operational costs community supported gardens small donations upgrade Resiliency Crowdfunding Campaign donor advised funds relationship tracking volunteering support legacy giving donor attrition entering auction gifts Reminders campaign management updates raffle on site training Snow Birds technical support add ons features FundRaiser Spark large donations donor profile word processor online donations End of Year Letters capital campaign motivation code new donors monthly giving In-Kind gifts charity golf tournaments Constant Contact appeal letters operating systems how to handle auction gifts disaster relief accounting software merge fields salutation data entry look and feel new features GivingTuesday online donations planning Reporting to IRS auction Donor Portal gift notes field vacation passwords donor engagement donor relations corporate sponsors community arts nonprofits donation history gift entry letter templates major donors thank you letters endowment campaign new leadership Company culture Task List holiday giving PayPal donor slip nonprofit fundraising banquet membership benefits announcements welcome packet Excel Volunteer module ticket sales donor recognition donor retention rate foundations personalizing letters case study donor preferences backing up data #GivingTuesday Personalizing grassroots campaign spare fields increasing giving amounts tax summary letters Thanksgiving event management holiday letters how-to videos FundRaiser Hosted spreadsheets Groupings fundraising annual maintenance plan mission driven customer portal anonymous donors Codes mode code grants adding personal notes to letters training tip new nonprofit membersip benefits social media alumni follow up publicity materials building donor relationships GoFundMe project moves management

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