FundRaiser Blog

The FundRaiser Software Blog is an excellent resource for nonprofit organizations looking to learn more about fundraising, donor management, membership management, and much more.

3 Donor Management Tips to Improve Your FundRaising Campaign Reporting

3 Donor Management Tips to Improve Your FundRaising Campaign Reporting


Track Campaigns more easily 

All the FundRaiser programs can help you track your campaign activity.  FundRaiser Professional has a special "Campaign Management" component to help do it even more completely, but any version will allow you to do the following tips. Any of these tips will help you gather together donors and/or donations specific to any of your campaigns. 

1.  Code those gifts !!!

Most campaigns are made up of fundraising events.  Some are physical gatherings, like walkathons, parties, etc., to encourage immediate donations. Some are awareness events, such as mailings, advertising, and so forth, which will bring donations over a period of time.  In any of those cases, when gifts are received and recorded, it just makes sense to use the Motivation Code to indicate why that person gave at that event.  Normally it will be a code that reflects the event during which they were asked to give, whether a mailing or a gathering.  If you do this consistently, you'll be able to create Groupings, based on donations made to these codes during a particular period of time.  Groupings can be used with almost all reports, so you can focus on a particular event, or on all the events within a campaign.

2.  Track Mailings and Event Attendance

If you have FundRaiser Professional, then you may want to use the Campaign Management component for this.  If you have Select or Spark, or just don't want the added layer of complexity Campaign Management requires in Professional, there is an alternative way to track mailings and attendance: Category Codes.  

These are the most flexible of the name-record-based codes, and what is more, you can MASS ASSIGN a category code to everyone in a Grouping. This means, for mailings, especially, that, once you have the Grouping made for all the folks you want to send correspondence, you can then mass assign a category code to indicate that they got that particular mailing. You never run out of codes, and you can mark codes as "inactive" to keep the clutter down on your drop-down menus, so use category codes freely.

3.  Keep an eye on ROI (Return On Investment)

With FundRaiser Professional, using the Campaign Management component, this is easy to do.  Just plug in an approximate cost for the event (you can always modify it as needed), and when you do your reporting, you'll see the ROI reflected in the campaign or event summaries.  Even without Professional, though, it's not that difficult to keep track of ROI.  Use the Staff Tickles to jot down the expenses of specific events, so that you have a reference.  Then, when you are doing a report on donations based on a particular events' Motivation Code, you'll be able to compare what has come in with what it cost to put on the event.  That's all ROI is, really, and you don't have to be a math wizard to figure it out.  For help with coding, reports, and the campaign management component of Professional, consider viewing training videos in the Customer Portal, or sign up for live webinar training.  It will be time well spent.                                               This article revised from the original written by Larry Weaver, 2013.

To learn how FundRaiser makes receiving, recording and acknowledging gifts simple

Register for a free tour of the software  

Creating My First Fundraising Mailing
Developing Development Director

Related Posts

Wait a minute, while we are rendering the calendar
happiness capital campaign donor loyalty LYBUNTS charity golf tournaments letter technical support donor profile office online donations memorial giving budget email spreadsheets government grants donation history Company culture appeal letters small donations grants tax summary letters new donors donor targeting salutation support membership programs Personalizing mode code NCOA processing arts New Year operational costs event management mailing adding personal notes to letters Cloud flash sales user interface look and feel gift notes field passwords Donor Portal upgrade training tip new version Facebook upgrading donors National Change of Address increasing giving amounts giving levels Importing Data merge notes general announcements gift acceptance policy premiums on site training donor relations membership benefits social media corporate sponsors membersip benefits targeted mailings features ROI ticket sales annual campaign nonprofit fundraising campaign management donor prospects segmenting donors thank you letters Reminders motivation GoFundMe project large donations data entry transparency Resiliency repeat donors grassroots campaign FundRaiser Hosted raffle FundRaiser Basic Facebook campaign overview campaign how-to videos donor preferences add ons development director personalizing letters auction follow up tribute gifts In-Kind gifts Constant Contact vacation customer portal ticketsales community arts nonprofits accounting software FundRaiser Spark pledges volunteering solicitors password protection holiday letters online donations entering auction gifts fundraising user spotlights correspondance gift entry publicity materials planned giving merge fields Tickles communications anonymous donors reports donor attrition the Ask Excel operating systems disaster relief volunteers donor contact information new features building donor relationships product news fundraising letters data analysis lapsed donor Crowdfunding Campaign Task List animal rescue banquet Groupings updates major donors texting donors Congratulations annual maintenance plan training donor retention understanding giving trends Snow Birds Volunteer module planning foundations holiday security pictures case study holiday giving welcome packet End of Year Letters #GivingTuesday donor source board members new nonprofit brick campaign donor attrition rate donor advised funds new leadership moves management correspondence Thanksgiving donor backing up data spare fields GivingTuesday community broadcasting monthly giving PayPal motivation code Thank You Network for Good importing csv role of nonprofits alumni phoning donors appeal mission driven how to handle auction gifts donor recognition Reporting to IRS change of address updating in honor of donations data conversion custom page relationship tracking community supported gardens tech tip major gift prospects Codes legacy giving donor slip word processor customer service giving history endowment campaign prospects advanced tab Alternative Addresses recurring gifts donor engagement SYBUNTS letter templates donor retention rate direct mail

Connect With Us

  800-880-3454 ext 3
  Email Us
  Request More Information
  Monday-Friday
      8:30AM-5:30PM CST

Customer Portal Login Form

   

The customer portal is unavailable. If you need support please reach out to support@fundraisersoftware.com Thank you.

 

  User Name:
  Password:

If you are not sure about your Customer User Name, please call 800-543-4131 and we will be able to help you.

Or you have lost your password, Request Password