FundRaiser Blog

The FundRaiser Software Blog is an excellent resource for nonprofit organizations looking to learn more about fundraising, donor management, membership management, and much more.

Information About Backing Up Your FundRaiser Database

Information About Backing Up Your FundRaiser Database

A common question that we receive in Technical Support is that if an organization has an IT department which creates backups of the server computer which holds FundRaiser, is an actual FundRaiser backup necessary?

The answer is yes. When an IT department backs up a server that is different from a FundRaiser backup.

A Server Backup (also known as a "rolling" backup) is often updated as changes are made to the computer files on the server, such as changes to your FundRaiser database or letter templates. This backup's primary purpose is to protect your server’s data in the event of a hardware or data failure. This backup is usually not accessible by the user - only to the server’s IT administrators. If necessary, data can sometimes be recovered on a "piece by piece" basis from the Server Backup, but depending on how the backup is configured, only the most recent file states are guaranteed to be available. Older data - days to weeks old - is discarded as new data changes replace them in the Server Backup. In addition, should you need to recover information from this backup, you will need to enlist the assistance of your IT department to obtain the necessary files.

A FundRaiser Backup is a "snapshot" of your database taken at a certain time of your choosing. This backup is generally optional and has three primary purposes:

  1. to create a "safety copy" of the database before making significant changes to the data (like an import or deleting master records from a grouping)
  2. to migrate the data from one installation to another, such as when changing servers or moving to our FundRaiser Hosted platform.
  3. to archive your data. As a snapshot of your data, a FundRaiser Backup gives you access to data as it existed in the past. For example, if you notice that the phone number or other piece of data is missing from a record and you think it may have been accidentally deleted, a FundRaiser Backup allows you (perhaps with the assistance of FundRaiser Support) to look at the data as it existed at a point in the past.

To help make FundRaiser backups easier, our newest version, 5.13 has a new feature that can remind you to create a backup, or even automatically create one when you exit the program. If you do not want to be reminded of creating a backup, you can turn the option off by selecting "Never" at the prompt or going to Options->General->Advanced tab and choosing the appropriate selection in the "Backup on Exit" section.

A good rule of thumb is to ensure a FundRaiser backup is created on a regular schedule depending on how much information has been input into the system. Therefore, if you use FundRaiser regularly, a weekly backup schedule would be appropriate for your organization.

For more help with creating a backup of FundRaiser, or any other question about FundRaiser Software, we hope you'll contact our Technical Support Department at This email address is being protected from spambots. You need JavaScript enabled to view it. or 800-543-4131. 

Short Take: New Features in the New Version of Fun...
Collecting Donor Phone Numbers

Related Posts

Wait a minute, while we are rendering the calendar
how-to videos donor prospects Importing Data donor retention rate community broadcasting membership benefits product news importing csv donor source advanced tab thank you letters major donors solicitors upgrading donors alumni major gift prospects Reporting to IRS follow up New Year Donor Portal Snow Birds Personalizing FundRaiser Spark donor attrition letter templates relationship tracking new version donor loyalty government grants technical support passwords correspondence look and feel Constant Contact office new features announcements Resiliency foundations texting donors upgrade development director fundraising personalizing letters event management Groupings online donations membership programs SYBUNTS donor large donations Crowdfunding Campaign arts Task List pledges phoning donors grants recurring gifts welcome packet mission driven appeal letters budget raffle fundraising letters Facebook word processor tax summary letters FundRaiser Basic letter security gift entry annual maintenance plan PayPal holiday letters entering auction gifts giving levels brick campaign nonprofit fundraising animal rescue donor preferences increasing giving amounts change of address updating donor retention charity golf tournaments monthly giving LYBUNTS donation history mode code grassroots campaign backing up data Tickles mailing features legacy giving social media targeted mailings NCOA processing community supported gardens donor attrition rate holiday giving GoFundMe project understanding giving trends campaign management volunteers donor profile Cloud donor advised funds Thanksgiving tribute gifts Facebook campaign correspondance in honor of donations Volunteer module donor relations pictures transparency donor targeting FundRaiser Hosted motivation add ons membersip benefits data analysis Reminders repeat donors National Change of Address adding personal notes to letters board members new nonprofit training reports anonymous donors Codes Network for Good on site training overview ticketsales communications lapsed donor operating systems segmenting donors community arts nonprofits motivation code holiday In-Kind gifts role of nonprofits direct mail password protection new donors user spotlights support appeal GivingTuesday general planned giving building donor relationships Company culture campaign Thank You donor contact information ticket sales new leadership Excel donor engagement spare fields custom page merge notes updates planning banquet vacation Alternative Addresses customer service End of Year Letters endowment campaign prospects annual campaign operational costs donor recognition auction corporate sponsors moves management volunteering data conversion customer portal flash sales happiness merge fields training tip small donations #GivingTuesday giving history case study email spreadsheets online donations donor slip premiums disaster relief capital campaign tech tip salutation how to handle auction gifts accounting software gift acceptance policy gift notes field the Ask Congratulations ROI data entry publicity materials user interface memorial giving

Connect With Us

  800-880-3454 ext 3
  Email Us
  Request More Information
      8:30AM-5:30PM CST

Customer Portal Login Form

User Name:

If you are not sure about your Customer User Name, please call 800-543-4131 and we will be able to help you.

Or you have lost your password, Request Password